The overall research objective is to measure the current use and future decision-making behavior toward IT technologies, specifically smartphones and tablets for business purposes. Nearly 3 out of 4 organizations issue corporate-owned laptops and smartphones to their workforces, while almost half issue tablets. Almost 60% of organizations allow connection of personal devices to the corporate network; however, only 4 out of 10 IT decision makers report that their companies have a formal bring your own device policy in place. Moreover, Android has taken a surprising lead as the most common mobile operating system supported for organization-owned devices, followed by iOS, Windows Mobile, and BlackBerry.Research Objectives The overall research objective is to measure the current use and future information technology (IT) decision-making behavior toward technologies, specifically smartphones and tablets for business purposes. Frost & Sullivan aims to accomplish the following: Understand the IT-related challenges organizations currently face Assess the current and future use of enterprise communications technologies Evaluate factors that drive investments in enterprise communications technologies Gauge the communications infrastructure trends Appraise the available IT budgets Measure the impact the workface has on IT technologies
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The Future of Mobile Devices from a Customer Perspective'United States and Europe
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The Future of Mobile Devices from a Customer Perspective'United
States and Europe
Published on March 2014
Report Summary
The overall research objective is to measure the current use and future decision-making behavior toward IT technologies, specifically
smartphones and tablets for business purposes. Nearly 3 out of 4 organizations issue corporate-owned laptops and smartphones to
their workforces, while almost half issue tablets. Almost 60% of organizations allow connection of personal devices to the corporate
network; however, only 4 out of 10 IT decision makers report that their companies have a formal bring your own device policy in
place. Moreover, Android has taken a surprising lead as the most common mobile operating system supported for
organization-owned devices, followed by iOS, Windows Mobile, and BlackBerry.
Research Objectives
The overall research objective is to measure the current use and future information technology (IT) decision-making behavior toward
technologies, specifically smartphones and tablets for business purposes.
Frost & Sullivan aims to accomplish the following:
Understand the IT-related challenges organizations currently face
Assess the current and future use of enterprise communications technologies
Evaluate factors that drive investments in enterprise communications technologies
Gauge the communications infrastructure trends
Appraise the available IT budgets
Measure the impact the workface has on IT technologies
Table of Content
Table of Contents
Research Objectives and Methodology 4
Executive Summary 8
Influential Factors on a Company's Effectiveness at Utilizing IT to Achieve Business Objectives 10
Current and Future Use of Mobile Devices 12
Impact of Influential Factors on Mobile Devices 20
The Distribution and Use of Organization-owned Mobile Devices 22
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Bring Your Own Device 29
Available IT Budgets for Mobile Devices 40
Impact of the Workforce on IT 43
Profile 47
The Frost & Sullivan Story 55
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