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The Post-Recession Consumer in the U.S.
Published on May 2010

                                                                                                         Report Summary

As consumer confidence and economic optimism slowly returned in the first half of 2010, marketers and market researchers differed
sharply over whether the price-conscious consumer who dominated the marketplace during the Great Recession would prove to be a
temporary aberration or a permanent fixture in the American economy. This Packaged Facts report sifts through five years of
Experian Simmons National Consumer Study (NCS) data to follow the twists and turns in consumer confidence before, during and in
the immediate aftermath of the most severe economic downturn in 70 years. The report contrasts the attitudes and behavior of
consumers on the highest end of the Consumer Confidence Index of the Experian Simmons NCS ('Confident Consumers') with those
on the lowest end ('Anxious Consumers'). By doing so, it sheds light on the conflicted mindset of consumers as the recession loses
its grip and suggests how marketers might respond to their customers in an uncertain post-recession economic environment.



The first chapter of the report tracks changes in consumer confidence between 2005 and 2009, provides in-depth insights into trends
affecting the post-recession environment in key areas such as price sensitivity and use of premium brands and highlights key
opportunities in the post-recession consumer market. The next chapters contrast the demographics of Anxious and Confident
Consumers today, analyze how Confident and Anxious Consumers handle their personal finances and provide an overview of their
shopping and spending patterns. Subsequent chapters offer an in-depth view of how Confident and Anxious Consumers shop in
supermarkets and drugstores and how they behave when shopping for the home. Another chapter offers an extensive analysis of
how Confident and Anxious Consumers spend leisure time, including home entertainment, going out, and using the Internet and
cellphones. The final chapter focuses on Confident and Anxious Consumers in the fashion and automotive sectors.




                                                                                                          Table of Content

Chapter 1 Executive Summary
Background
Introduction
Overview of the Report
Scope and Methodology
Scope of the Market
Methodology
Trends and Opportunities
Confident Consumers Begin to Return to the Marketplace
The 'New Frugality': A Temporary Fad or a Permanent Condition'
Post-Recession Consumers Remain Sensitive to Price
Brand Names Continue to Appeal to Confident Consumers
Increasing Reliance on Online Shopping Likely to Endure
Hyperpartisan Political Environment Affects Confidence
Marketers Try to Redefine Meaning of Value in Unpredictable Post-Recession Environment
Confident Consumers Offer the Best Way Forward for Marketers
Personal Profile of Anxious and Confident Consumers



The Post-Recession Consumer in the U.S.                                                                                        Page 1/12
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Nearly 48 Million Consumers Categorized as Confident
Younger Consumers Maintain Confidence, Older Consumers More Anxious
Men in 45+ Age Group Most Likely to Be Anxious Consumers
Multicultural Consumers More Confident
Regional and Urban Differences Seen
Marital Status Impacts Consumer Confidence
Larger Households More Confident
Education Creates Confident Consumers
Job Switching Part of Confident Consumer Profile
Managers and Professionals Dominate Confident Consumers
Multiple Earners in Household Make for Confident Consumers
Views of Life Mirror Level of Economic Confidence
Political Orientation Affects Consumer Views
Managing Personal Finances
Confident Consumers Are Careful with Their Money
Anxious Consumers More Worried about Banks
Confident Consumers Are Informed Buyers of Financial Services
Anxious Consumers More Likely to Use Credit Cards
Paying Bills Online Favored by Confident Consumers
Confident Consumers Less Averse to Risk
Anxious and Confident Consumers Equally Likely to Own Investments
Savings Accounts More Popular with Confident Consumers
Confident Consumers Have More Debt
Confident Consumers Have More High-Value Life Insurance Policies
Overview of Shopping Behavior
Anxious Consumers Shop Less Often
Confident Consumers See Shopping as Experience, Not a Chore
New Stores Entice Confident Consumers
Confident Consumers Look for Good Deals
Brand Awareness Higher among Confident Consumers
Confident Consumers Are Influencers
Environmentally Friendly Companies Favored by Confident Consumers
Anxious Consumers Prefer to Buy American
Anxious Consumers Don't Like Advertising
Product Placement Works with Confident Consumers
Anxious Consumers Like Cents-Off Coupons
Manufacturers' Incentive Offers Draw Attention from Confident Consumers
Confident Consumers More Alert to In-Store Promotions and Advertising
Confident Consumers Are Big Online Spenders
Confident Consumers More Inclined to Buy Automobiles and Consumer Electronics
Shopping in Supermarkets and Drug Stores
New Foods Entice Confident Consumers
Frozen Dinners Get Nod from Anxious Consumers
Anxious Consumers Less Interested in Grocery Shopping
Little Difference in Use of Cents-Off Coupons in Supermarkets
Confident Consumers More Alert to In-Store Promotions and Advertising
Anxious Consumers Lean toward Store Brands in Supermarkets
Confident Consumers Shop More Often in Drug Stores
Store Brands More Popular with Anxious Consumers When in Drug Stores
Shopping for the Home


The Post-Recession Consumer in the U.S.                                                                   Page 2/12
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New Consumer Electronics Products Lure Tech-Savvy Confident Consumers
Confident Consumers More Likely to Shop in Consumer Electronics Stores
Homes of Confident Consumers Filled with Electronics
Big TVs Found in Confident Consumer Households
Confident Consumers Spend More on Home Furnishings and Bed, Bath & Linens
Household Appliance Purchases Similar
Confident Consumers More Likely to Plan Home Remodeling Projects
Similar Patterns in Shopping in Home Improvement Stores
How Confident and Anxious Consumers Spend Leisure Time
Anxious and Confident Consumers Share Many Leisure Activities
Anxious Consumers Less Involved with the Internet
Confident Consumers Tied to the Internet
Primetime Viewing Habits Differ
Confident Consumers Turn Away from CDs to Downloads
Bookstores Still Important
Many Differences in Magazine Choices of Men in Anxious and Confident Consumer Segments
Cellphones Vital Part of Lifestyle of Confident Consumers
Confident Consumers Go Out More
Anxious and Confident Consumers Choose Same Family and Fast Food Restaurants
Anxious Consumers Would Rather Stay in the U.S.
Cruises Attract Anxious Consumers
Consumer Profiles: Fashion and Automotive
Even Confident Consumers Cautious about Spending on Clothes
Walmart and Target Top Choices for Anxious and Confident Consumers
Store Brands of Women's Lingerie More Popular among Anxious Consumers
Multiple Vehicles Common in Both Anxious and Confident Consumer Households
American Cars Get More Respect from Confident Consumers
Anxious Consumers Dial Back Expectations
Confident Consumers More Likely to Spend $30,000 or More for Cars
New Car Purchases Planned by Confident Consumers




Chapter 2 Trends and Opportunities
The Return of the Confident Consumer
Confident Consumers Begin to Return to the Marketplace
Figure 2-1: Number of Anxious and Confident Consumers, Selected Time Periods 2005-2009
Figure 2-2: Anxious and Confident Consumers as Percentages of the Adult Population, Selected Time Periods 2005-2009
Higher-Income Consumers Start to Regain Confidence
Table 2-1: Percent of Individuals with Employment Income and Household Income of $100,000 or More Classified as Anxious and
Confident Consumers, Selected Time Periods 2005-2009
Trends in Post-Recession Consumer Attitudes
The 'New Frugality': A Temporary Fad or a Permanent Condition'
Post-Recession Consumers Remain Sensitive to Price
Table 2-2: Attitudes toward Sales and Bargains, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009
Coupon Use on the Rise
Figure 2-3: Percent Agreeing 'Coupons Draw Me to Stores I Don't Normally Shop,' Anxious vs. Confident Consumers by Selected
Time Periods 2005-2009
Brand Names Continue to Appeal to Confident Consumers
Table 2-3: Attitudes toward Brand Names, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009


The Post-Recession Consumer in the U.S.                                                                                Page 3/12
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Table 2-4: Purchase of Store Brands for Items Tracked by Experian Simmons NCS, Anxious vs. Confident Consumers
Consumers Express Mixed Feelings about Pursuing Quality
Table 2-5: Attitudes toward Quality, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009
Increasing Reliance on Online Shopping Likely to Endure among Post-Recession Consumers
Table 2-6: Trends in Shopping on the Internet, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009
Shifts in Consumer Demographics during the Great Recession
Consumer Confidence a Dynamic Phenomenon
Many Changes in Demographic Profile of Anxious and Confident Consumers
Figure 2-4: Percent of U.S. Adults Identifying as Conservative Christian Evangelicals Who Are Anxious or Confident Consumers
Table 2-7: Profile of Confident Consumers by Selected Demographic Characteristics, Selected Time Periods 2005-2009
Table 2-8: Profile of Anxious Consumers by Selected Demographic Characteristics, Selected Time Periods 2005-2009
Hyperpartisan Political Environment Affects Consumer Confidence
Table 2-9: Percent Classified as Anxious Consumers by Party Identification, Selected Time Periods 2005-2009
Table 2-10: Percent Classified as Confident Consumers by Party Identification, Selected Time Periods 2005-2009
Table 2-11: Percent Classified as Anxious Consumers by Political Orientation, Selected Time Periods 2005-2009
Figure 2-5: Percent Classified as Anxious Consumers, 'Very Conservative' vs. All Adults by Selected Time Periods 2005-2009
Table 2-12: Percent Classified as Anxious Consumers by Race and Hispanic Origin, Selected Time Periods 2005-2009
Table 2-13: Percent Classified as Confident Consumers by Race and Hispanic Origin, Selected Time Periods 2005-2009
Market Opportunities in the Post-Recession Era
Marketers Try to Redefine Meaning of Value in Unpredictable Post-Recession Environment
Competing across Categories Seen as Vital after the Recession
Marketers Need to Acknowledge that Not All Post-Recession Consumers Are the Same
Even Confident Consumers Remain Cautious
Confident Consumers Still Offer the Best Way Forward for Marketers
Table 2-14: Aggregate Income of Confident Consumer Households
Table 2-15: Aggregate Income of Anxious Consumer Households




Chapter 3 Personal Profile of Anxious and Confident Consumers
Demographic Highlights
Nearly 48 Million Consumers Categorized as Confident
Table 3-1: Number of Anxious and Confident Consumers
Younger Consumers Maintain Confidence, Older Consumers More Anxious
Table 3-2: Anxious and Confident Consumers by Age Group
Men in 45+ Age Group Most Likely to Be Anxious Consumers
Figure 3-1: Percent Categorized as Anxious Consumers, Under-45 vs. 45-and-Over Age Groups
Figure 3-2: Percent Categorized as Anxious Consumers by Gender and Detailed Age Groups
Table 3-3: Anxious and Confident Consumers by Gender and Age Group
Older Men More Likely to Face Long-Term Unemployment
Table 3-4: Unemployment Rate and Duration of Unemployment among Men by Age Group, 2009
Multicultural Consumers More Confident
Table 3-5: Race and Hispanic Origin, Anxious vs. Confident Consumers
Regional and Urban Differences Seen
Table 3-6: Region of Residence, Anxious vs. Confident Consumers
Table 3-7: Percent Living in Metro Markets by Size and Region of Market, Anxious vs. Confident Consumers
Marital Status Impacts Consumer Confidence
Table 3-8: Marital Status, Anxious vs. Confident Consumers
Larger Households More Confident
Table 3-9: Size of Household and Presence of Children, Anxious vs. Confident Consumers


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Employment and Income
Education Creates Confident Consumers
Table 3-10: Educational Achievement, Anxious vs. Confident Consumers
Job Switching Part of Confident Consumer Profile
Table 3-11: Job Experience in Last 12 Months, Anxious vs. Confident Consumers
Managers and Professionals Dominate Confident Consumers
Table 3-12: Employment Profile, Anxious vs. Confident Consumers
Multiple Earners in Household Make for Confident Consumers
Table 3-13: Number of Employed Adults in Household, Anxious vs. Confident Consumers
Table 3-14: Household Income, Anxious vs. Confident Consumers
Table 3-15: Employment Income, Anxious vs. Confident Consumers
Homeownership Generates Anxiety
Table 3-16: Homeownership Status, Anxious vs. Confident Consumers
Life Views of Anxious and Confident Consumers
Views of Life Mirror Level of Economic Confidence
Table 3-17: Attitudes toward Life, Anxious vs. Confident Consumers
Political Orientation Affects Consumer Views
Table 3-18: Political Profile, Anxious vs. Confident Consumers
Table 3-19: Social and Religious Values, Anxious vs. Confident Consumers
Memberships Highlight Differences between Anxious and Confident Consumers
Figure 3-3: Percent Belonging to Any Membership Group, Anxious vs. Confident Consumers
Table 3-20: Memberships, Anxious vs. Confident Consumers




Chapter 4 Managing Personal Finances
Overview
Confident Consumers Are Careful with Their Money
Table 4-1: Managing Personal Finances, Anxious vs. Confident Consumers
Anxious Consumers More Worried about Banks
Figure 4-1: Percent Uncomfortable Trusting Money to a Bank, Anxious vs. Confident Consumers
Confident Consumers Are Informed Buyers of Financial Services
Table 4-2: Attitudes toward Financial Services, Anxious vs. Confident Consumers
Anxious Consumers More Likely to Hire Tax Preparation Service
Figure 4-2: Percent Preferring to Have Professional Prepare Taxes, Anxious vs. Confident Consumers
Use of Credit Cards
Anxious Consumers More Likely to Use Credit Cards
Table 4-3: Use of Credit Cards, Anxious vs. Confident Consumers
ATM Cards More Popular with Confident Consumers
Figure 4-3: Percent with ATM/Debit Card, Anxious vs. Confident Consumers
Confident Consumers Pay Bills Online
Table 4-4: Method Used to Pay Bills, Anxious vs. Confident Consumers
Banking and Investing
Confident Consumers Less Averse to Risk
Figure 4-4: Percent Agreeing that Investing in the Stock Market Is Too Risky, Anxious vs. Confident Consumers
Anxious and Confident Consumers Equally Likely to Own Investments
Table 4-5: Investments Owned, Anxious vs. Confident Consumers
Confident Consumers More Likely to Have Savings Accounts
Table 4-6: Banking and Investments, Anxious vs. Confident Consumers
Confident Consumers Have More Debt


The Post-Recession Consumer in the U.S.                                                                         Page 5/12
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Figure 4-5: Percent with Loans of Any Type, Anxious vs. Confident Consumers
Table 4-7: Type of Loans, Anxious vs. Confident Consumers
Insurance
Life Insurance Important to Confident Consumers
Table 4-8: Attitudes toward Insurance, Anxious vs. Confident Consumers
Confident Consumers Have More High-Value Life Insurance Policies
Table 4-9: Ownership of Life Insurance, Anxious vs. Confident Consumers
Homeowners Insurance More Common in Anxious Consumer Segment
Table 4-10: Property and Vehicle Insurance, Anxious vs. Confident Consumers
Health Insurance Varies
Table 4-11: Ownership of Health Insurance, Anxious vs. Confident Consumers




Chapter 5 Overview of Shopping Behavior
Importance of Shopping
Confident Consumers Like to Shop
Table 5-1: Attitudes toward Shopping, Anxious vs. Confident Consumers
Anxious Consumers Shop Less Often
Figure 5-1: Percent Shopping in Department or Discount Store at least Seven Times in Last Four Weeks, Anxious vs. Confident
Consumers
Figure 5-2: Percent Visiting Shopping Mall in Last Four Weeks, Anxious vs. Confident Consumers
Convenience Stores Attract Confident Consumers
Table 5-2: Shopping in Convenience Stores in Last Four Weeks, Anxious vs. Confident Consumers
Confident Consumers See Shopping as Experience, Not a Chore
Table 5-3: Shopping Behavior, Anxious vs. Confident Consumers
New Stores Entice Confident Consumers
Table 5-4: Shopping in New Stores, Anxious vs. Confident Consumers
Confident Consumers on Quest for Quality
Table 5-5: Attitudes toward Buying Quality, Anxious vs. Confident Consumers
Confident Consumers Look for Good Deals
Table 5-6: Attitudes toward Sales and Bargains, Anxious vs. Confident Consumers
Brand Awareness Higher among Confident Consumers
Table 5-7: Brand Awareness, Anxious vs. Confident Consumers
Confident Consumers Are Influencers
Table 5-8: Impact on Others' Buying Decisions, Anxious vs. Confident Consumers
Environmentally Friendly Companies Favored by Confident Consumers
Table 5-9: Attitudes toward Going Green, Anxious vs. Confident Consumers
Anxious Consumers Prefer to Buy American
Figure 5-3: Percent Agreeing that They Buy Goods Produced by Own Country When They Can, Anxious vs. Confident Consumers
Impact of Advertising and Promotions
Anxious Consumers Don't Like Advertising
Table 5-10: Attitudes toward Advertising, Anxious vs. Confident Consumers
Out-of-Home Ads Work with Confident Consumers
Table 5-11: Impact of Out-of-Home Advertising, Anxious vs. Confident Consumers
Product Placement Works with Confident Consumers
Table 5-12: Impact of Product Placement, Anxious vs. Confident Consumers
Anxious Consumers Like Cents-Off Coupons
Table 5-13: Use of Cents-Off Coupons, Anxious vs. Confident Consumers
Manufacturers' Incentive Offers Draw Attention from Confident Consumers


The Post-Recession Consumer in the U.S.                                                                                 Page 6/12
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Table 5-14: Use of Incentive Offers from Product Manufacturers, Anxious vs. Confident Consumers
Confident Consumers More Alert to In-Store Promotions and Advertising
Table 5-15: Impact of In-Store Promotions and Advertising, Anxious vs. Confident Consumers
Online and Catalog Shopping
Confident Consumers Geared toward Online Shopping
Table 5-16: Attitudes toward Online Shopping, Anxious vs. Confident Consumers
Table 5-17: Online Activities in Last Seven Days (excluding email), Anxious vs. Confident Consumers
Confident Consumers Are Big Online Spenders
Table 5-18: Amount Spent on Internet in Last 12 Months, Anxious vs. Confident Consumers
Confident Consumers See Cellphones as Shopping Tool
Figure 5-4: Percent Interested in Using Cellphones for Store Purchases, Anxious vs. Confident Consumers
Catalog Shopping Appeals to Both Segments
Figure 5-5: Percent Buying Merchandise from Catalog in Last 12 Months, Anxious vs. Confident Consumers
Table 5-19: Catalog Shopping in Last 12 Months, Anxious vs. Confident Consumers
Purchasing Patterns
Women More Likely to Be Primary Shoppers in Confident Consumer Households
Table 5-20: Gender of Primary Shopper, Anxious vs. Confident Consumers
Confident Consumers More Inclined to Buy Automobiles and Consumer Electronics
Table 5-21: Products Bought in Last 12 Months, Anxious vs. Confident Consumers




Chapter 6 Shopping in Supermarkets and Drug Stores
Supermarkets and Food Stores
New Foods Entice Confident Consumers
Table 6-1: Attitudes toward Cooking at Home, Anxious vs. Confident Consumers
Table 6-2: Attitudes toward Trying New Foods, Anxious vs. Confident Consumers
Frozen Dinners Get Nod from Anxious Consumers
Table 6-3: Attitudes toward Eating Store-Made Meals and Frozen Dinners, Anxious vs. Confident Consumers
Anxious Consumers Less Interested in Grocery Shopping
Figure 6-1: Percent Agreeing that 'Shopping for Groceries Is a Bore,' Anxious vs. Confident Consumers
Table 6-4: Number of times Shopped in Supermarkets and Food Stores in Last Four Weeks, Anxious vs. Confident Consumers
Table 6-5: Average Amount Spent per Week in Supermarkets and Food Stores in Last Four Weeks, Anxious vs. Confident
Consumers
Little Difference in Use of Cents-Off Coupons in Supermarkets
Table 6-6: Use of Cents-Off Coupons, Anxious vs. Confident Consumers
Confident Consumers More Alert to In-Store Promotions and Advertising
Table 6-7: Impact of In-Store Promotions and Advertising When Food Shopping, Anxious vs. Confident Consumers
Anxious Consumers Lean toward Store Brands in Supermarkets
Table 6-8: Overview of Purchase of Store Brands in Supermarkets, Anxious vs. Confident Consumers
Table 6-9: Percent of Food Product Users Using Store Brands, Anxious vs. Confident Consumers
Table 6-10: Percent Using Store Brands for Non-Food Items in Supermarkets, Anxious vs. Confident Consumers
Drug Stores
Confident Consumers Shop More Often in Drug Stores
Table 6-11: Drug Stores Shopped in Last Four Weeks, Anxious vs. Confident Consumers
Confident Consumers Believe in Vitamins
Table 6-12: Attitudes toward Vitamins, Anxious vs. Confident Consumers
Store Brands More Popular with Anxious Consumers When in Drug Stores
Figure 6-2: Percent Agreeing that Over-the-Counter Store Brands Work Just as Well as Advertised Brands, Anxious vs. Confident
Consumers


The Post-Recession Consumer in the U.S.                                                                                  Page 7/12
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Table 6-13: Percent Using Store Brands in Drug Stores, Anxious vs. Confident Consumers




Chapter 7 Shopping for the Home
Consumer Electronics
New Consumer Electronics Products Lure Tech-Savvy Confident Consumers
Table 7-1: Attitudes toward Consumer Electronics, Anxious vs. Confident Consumers
Figure 7-1: Percent Buying Consumer Electronics Products in Last 12 Months, Anxious vs. Confident Consumers
Figure 7-2: Percent Planning to Buy New Personal Computer in Future, Anxious vs. Confident Consumers
Confident Consumers More Likely to Shop in Consumer Electronics Stores
Table 7-2: Shopping in Consumer Electronics Stores, Anxious vs. Confident Consumers
Table 7-3: Shopping in Office Supply/Computer Stores, Anxious vs. Confident Consumers
Table 7-4: Place of Purchase of Selected Consumer Electronics Products, Anxious vs. Confident Consumers
Homes of Confident Consumers Filled with Electronics
Table 7-5: Ownership of Selected Consumer Electronics Products, Anxious vs. Confident Consumers
Big TVs Found in Confident Consumer Households
Table 7-6: Ownership of Television Sets, DVD Players and VCRs, Anxious vs. Confident Consumers
Home Furnishings
Home Furnishings Shopping Habits Similar
Table 7-7: Shopping in Home Furnishings Stores, Anxious vs. Confident Consumers
Confident Consumers Spend More on Home Furnishings and Bed, Bath & Linens
Table 7-8: Expenditures on Household Furnishings and Bed, Bath & Linens in Last 12 Months, Anxious vs. Confident Consumers
Household Appliance Purchases Similar
Figure 7-3: Percent Buying Major Household Appliance in Last 12 Months, Anxious vs. Confident Consumers
Figure 7-4: Percent Buying Small/Countertop Appliance in Last 12 Months, Anxious vs. Confident Consumers
Home Improvement
Major Home Remodeling Projects More Common among Confident Consumers
Figure 7-5: Percent Carrying Out Any Home Remodeling Project, Anxious vs. Confident Consumers
Table 7-9: Remodeling Kitchens and Bathrooms, Anxious vs. Confident Consumers
Similar Patterns in Shopping in Home Improvement Stores
Table 7-10: Shopping in Home Improvement Stores, Anxious vs. Confident Consumers




Chapter 8 How Confident and Anxious Consumers Spend Leisure Time
Overview
Confident Consumers More Physically Fit
Table 8-1: Physical Fitness Programs, Anxious vs. Confident Consumers
Anxious and Confident Consumers Share Many Leisure Activities
Table 8-2: Hobbies and Leisure Activities in Last 12 Months, Anxious vs. Confident Male Consumers
Table 8-3: Hobbies and Leisure Activities in Last 12 Months, Anxious vs. Confident Female Consumers
Home Entertainment
Anxious Consumers less Involved with the Internet
Table 8-4: Impact of the Internet, Anxious vs. Confident Consumers
Many Confident Consumers Tied to the Internet
Table 8-5: Internet Usage at Home in Last Seven Days (excluding email), Anxious vs. Confident Consumers
Table 8-6: Online Activities in Last Seven Days (excluding email), Anxious vs. Confident Consumers
Video-on-Demand More Popular among Confident Consumers
Table 8-7: Access to Cable Television, Anxious vs. Confident Consumers


The Post-Recession Consumer in the U.S.                                                                               Page 8/12
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Table 8-8: Video-On-Demand Services, Anxious vs. Confident Consumers
Primetime Viewing Habits Differ
Table 8-9: Primetime Viewing, Anxious vs. Confident Consumers
Confident Consumers Turn Away from CDs to Downloads
Table 8-10: Purchase of Music in Last 12 Months, Anxious vs. Confident Consumers
Bookstores Still Important
Table 8-11: Purchase of Books in Last 12 Months, Anxious vs. Confident Consumers
Women in Anxious Consumer Segment More Likely to Read Magazines
Table 8-12: Most Popular Magazines, Anxious vs. Confident Female Consumers
Many Differences in Magazine Choices of Men in Anxious and Confident Consumer Segments
Table 8-13: Differences in Magazine Reading Habits, Anxious vs. Confident Male Consumers
Table 8-14: Most Popular Magazines, Anxious vs. Confident Male Consumers
Staying in Touch with Family and Friends
Cellphones Vital Part of Lifestyle of Confident Consumers
Table 8-15: Attitudes toward Cellphones, Anxious vs. Confident Consumers
Extra Features Important to Confident Consumers
Table 8-16: Ownership and Use of Cellphones , Anxious vs. Confident Consumers
Going Out
Confident Consumers Go Out More
Table 8-17: Attendance at Live Entertainment Events in Last 12 Months, Anxious vs. Confident Consumers
Movies Major Part of Entertainment Agenda for Confident Consumers
Table 8-18: Movie Attendance, Anxious vs. Confident Consumers
Confident Consumers Frequent Users of Fast Food Outlets
Table 8-19: Use of Family and Fast Food Restaurants in Last 30 Days, Anxious vs. Confident Consumers
Anxious and Confident Consumers Choose Same Family and Fast Food Restaurants
Table 8-20: Family Restaurants Visited Most, Anxious vs. Confident Consumers
Table 8-21: Fast Food Restaurants Visited Most, Anxious vs. Confident Consumers
Travel
Anxious Consumers Would Rather Stay in the U.S.
Table 8-22: Attitudes toward Travel, Anxious vs. Confident Consumers
Table 8-23: Foreign Travel, Anxious vs. Confident Consumers
Anxious Consumers Travel Less Frequently
Table 8-24: Domestic Travel, Anxious vs. Confident Consumers
Confident Consumers Good Customers for Travel Service Providers
Table 8-25: Use of Travel Services, Anxious vs. Confident Consumers
Cruises Attract Anxious Consumers
Table 8-26: Cruise Ship Vacations, Anxious vs. Confident Consumers




Chapter 9 Consumer Profiles: Fashion and Automotive
Fashion
Confident Consumers Follow Fashion
Table 9-1: Attitudes toward Fashion, Anxious vs. Confident Consumers
Even Confident Consumers Cautious about Spending on Clothes
Table 9-2: Attitudes toward Buying Clothes, Anxious vs. Confident Consumers
Walmart and Target Top Choices for Anxious and Confident Consumers
Table 9-3: Department/Discount Stores Shopped in Last Three Months, Anxious vs. Confident Consumers
Store Brands of Women's Lingerie More Popular among Anxious Consumers
Table 9-4: Percent Buying Store Brands for Women's Lingerie, Anxious vs. Confident Women Consumers


The Post-Recession Consumer in the U.S.                                                                  Page 9/12
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Clothing Choices Analyzed
Table 9-5: Men's Apparel and Accessories Purchased in Last 12 Months by Anxious and Confident Male Consumers
Table 9-6: Women's Apparel and Accessories Purchased in Last 12 Months by Anxious and Confident Female Consumers
Confident Consumers More Likely to Buy Watches
Figure 9-1: Percent Buying Watch for Self or Others in Past 12 Months, Anxious vs. Confident Consumers
Automotive
Multiple Vehicles Common in Both Anxious and Confident Consumer Households
Table 9-7: Profile of Auto Owners, Anxious vs. Confident Consumers
Confident Consumers Drive Fast
Table 9-8: Attitudes toward Cars and Driving, Anxious vs. Confident Consumers
Options Catch Eye of Confident Consumers
Table 9-9: Reasons for Buying Cars, Anxious vs. Confident Consumers
American Cars Get More Respect from Confident Consumers
Table 9-10: Attitudes toward Foreign and Domestic Cars, Anxious vs. Confident Consumers
Anxious Consumers Dial Back Expectations
Table 9-11: New and Used Cars, Anxious vs. Confident Consumers
Confident Consumers More Likely to Spend $30,000 or More for Cars
Table 9-12: Amount Spent and Method of Financing Most Recent Vehicle, Anxious vs. Confident Consumers
Confident Consumers Plan New Car Purchases in Near Future
Table 9-13: Next Vehicle Purchase, Anxious vs. Confident Consumers




The Post-Recession Consumer in the U.S.                                                                            Page 10/12
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The Post-Recession Consumer in the U.S.

  • 1. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! The Post-Recession Consumer in the U.S. Published on May 2010 Report Summary As consumer confidence and economic optimism slowly returned in the first half of 2010, marketers and market researchers differed sharply over whether the price-conscious consumer who dominated the marketplace during the Great Recession would prove to be a temporary aberration or a permanent fixture in the American economy. This Packaged Facts report sifts through five years of Experian Simmons National Consumer Study (NCS) data to follow the twists and turns in consumer confidence before, during and in the immediate aftermath of the most severe economic downturn in 70 years. The report contrasts the attitudes and behavior of consumers on the highest end of the Consumer Confidence Index of the Experian Simmons NCS ('Confident Consumers') with those on the lowest end ('Anxious Consumers'). By doing so, it sheds light on the conflicted mindset of consumers as the recession loses its grip and suggests how marketers might respond to their customers in an uncertain post-recession economic environment. The first chapter of the report tracks changes in consumer confidence between 2005 and 2009, provides in-depth insights into trends affecting the post-recession environment in key areas such as price sensitivity and use of premium brands and highlights key opportunities in the post-recession consumer market. The next chapters contrast the demographics of Anxious and Confident Consumers today, analyze how Confident and Anxious Consumers handle their personal finances and provide an overview of their shopping and spending patterns. Subsequent chapters offer an in-depth view of how Confident and Anxious Consumers shop in supermarkets and drugstores and how they behave when shopping for the home. Another chapter offers an extensive analysis of how Confident and Anxious Consumers spend leisure time, including home entertainment, going out, and using the Internet and cellphones. The final chapter focuses on Confident and Anxious Consumers in the fashion and automotive sectors. Table of Content Chapter 1 Executive Summary Background Introduction Overview of the Report Scope and Methodology Scope of the Market Methodology Trends and Opportunities Confident Consumers Begin to Return to the Marketplace The 'New Frugality': A Temporary Fad or a Permanent Condition' Post-Recession Consumers Remain Sensitive to Price Brand Names Continue to Appeal to Confident Consumers Increasing Reliance on Online Shopping Likely to Endure Hyperpartisan Political Environment Affects Confidence Marketers Try to Redefine Meaning of Value in Unpredictable Post-Recession Environment Confident Consumers Offer the Best Way Forward for Marketers Personal Profile of Anxious and Confident Consumers The Post-Recession Consumer in the U.S. Page 1/12
  • 2. Find Industry reports, Company profiles ReportLinker and Market Statistics Nearly 48 Million Consumers Categorized as Confident Younger Consumers Maintain Confidence, Older Consumers More Anxious Men in 45+ Age Group Most Likely to Be Anxious Consumers Multicultural Consumers More Confident Regional and Urban Differences Seen Marital Status Impacts Consumer Confidence Larger Households More Confident Education Creates Confident Consumers Job Switching Part of Confident Consumer Profile Managers and Professionals Dominate Confident Consumers Multiple Earners in Household Make for Confident Consumers Views of Life Mirror Level of Economic Confidence Political Orientation Affects Consumer Views Managing Personal Finances Confident Consumers Are Careful with Their Money Anxious Consumers More Worried about Banks Confident Consumers Are Informed Buyers of Financial Services Anxious Consumers More Likely to Use Credit Cards Paying Bills Online Favored by Confident Consumers Confident Consumers Less Averse to Risk Anxious and Confident Consumers Equally Likely to Own Investments Savings Accounts More Popular with Confident Consumers Confident Consumers Have More Debt Confident Consumers Have More High-Value Life Insurance Policies Overview of Shopping Behavior Anxious Consumers Shop Less Often Confident Consumers See Shopping as Experience, Not a Chore New Stores Entice Confident Consumers Confident Consumers Look for Good Deals Brand Awareness Higher among Confident Consumers Confident Consumers Are Influencers Environmentally Friendly Companies Favored by Confident Consumers Anxious Consumers Prefer to Buy American Anxious Consumers Don't Like Advertising Product Placement Works with Confident Consumers Anxious Consumers Like Cents-Off Coupons Manufacturers' Incentive Offers Draw Attention from Confident Consumers Confident Consumers More Alert to In-Store Promotions and Advertising Confident Consumers Are Big Online Spenders Confident Consumers More Inclined to Buy Automobiles and Consumer Electronics Shopping in Supermarkets and Drug Stores New Foods Entice Confident Consumers Frozen Dinners Get Nod from Anxious Consumers Anxious Consumers Less Interested in Grocery Shopping Little Difference in Use of Cents-Off Coupons in Supermarkets Confident Consumers More Alert to In-Store Promotions and Advertising Anxious Consumers Lean toward Store Brands in Supermarkets Confident Consumers Shop More Often in Drug Stores Store Brands More Popular with Anxious Consumers When in Drug Stores Shopping for the Home The Post-Recession Consumer in the U.S. Page 2/12
  • 3. Find Industry reports, Company profiles ReportLinker and Market Statistics New Consumer Electronics Products Lure Tech-Savvy Confident Consumers Confident Consumers More Likely to Shop in Consumer Electronics Stores Homes of Confident Consumers Filled with Electronics Big TVs Found in Confident Consumer Households Confident Consumers Spend More on Home Furnishings and Bed, Bath & Linens Household Appliance Purchases Similar Confident Consumers More Likely to Plan Home Remodeling Projects Similar Patterns in Shopping in Home Improvement Stores How Confident and Anxious Consumers Spend Leisure Time Anxious and Confident Consumers Share Many Leisure Activities Anxious Consumers Less Involved with the Internet Confident Consumers Tied to the Internet Primetime Viewing Habits Differ Confident Consumers Turn Away from CDs to Downloads Bookstores Still Important Many Differences in Magazine Choices of Men in Anxious and Confident Consumer Segments Cellphones Vital Part of Lifestyle of Confident Consumers Confident Consumers Go Out More Anxious and Confident Consumers Choose Same Family and Fast Food Restaurants Anxious Consumers Would Rather Stay in the U.S. Cruises Attract Anxious Consumers Consumer Profiles: Fashion and Automotive Even Confident Consumers Cautious about Spending on Clothes Walmart and Target Top Choices for Anxious and Confident Consumers Store Brands of Women's Lingerie More Popular among Anxious Consumers Multiple Vehicles Common in Both Anxious and Confident Consumer Households American Cars Get More Respect from Confident Consumers Anxious Consumers Dial Back Expectations Confident Consumers More Likely to Spend $30,000 or More for Cars New Car Purchases Planned by Confident Consumers Chapter 2 Trends and Opportunities The Return of the Confident Consumer Confident Consumers Begin to Return to the Marketplace Figure 2-1: Number of Anxious and Confident Consumers, Selected Time Periods 2005-2009 Figure 2-2: Anxious and Confident Consumers as Percentages of the Adult Population, Selected Time Periods 2005-2009 Higher-Income Consumers Start to Regain Confidence Table 2-1: Percent of Individuals with Employment Income and Household Income of $100,000 or More Classified as Anxious and Confident Consumers, Selected Time Periods 2005-2009 Trends in Post-Recession Consumer Attitudes The 'New Frugality': A Temporary Fad or a Permanent Condition' Post-Recession Consumers Remain Sensitive to Price Table 2-2: Attitudes toward Sales and Bargains, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009 Coupon Use on the Rise Figure 2-3: Percent Agreeing 'Coupons Draw Me to Stores I Don't Normally Shop,' Anxious vs. Confident Consumers by Selected Time Periods 2005-2009 Brand Names Continue to Appeal to Confident Consumers Table 2-3: Attitudes toward Brand Names, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009 The Post-Recession Consumer in the U.S. Page 3/12
  • 4. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 2-4: Purchase of Store Brands for Items Tracked by Experian Simmons NCS, Anxious vs. Confident Consumers Consumers Express Mixed Feelings about Pursuing Quality Table 2-5: Attitudes toward Quality, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009 Increasing Reliance on Online Shopping Likely to Endure among Post-Recession Consumers Table 2-6: Trends in Shopping on the Internet, Anxious vs. Confident Consumers by Selected Time Periods 2005-2009 Shifts in Consumer Demographics during the Great Recession Consumer Confidence a Dynamic Phenomenon Many Changes in Demographic Profile of Anxious and Confident Consumers Figure 2-4: Percent of U.S. Adults Identifying as Conservative Christian Evangelicals Who Are Anxious or Confident Consumers Table 2-7: Profile of Confident Consumers by Selected Demographic Characteristics, Selected Time Periods 2005-2009 Table 2-8: Profile of Anxious Consumers by Selected Demographic Characteristics, Selected Time Periods 2005-2009 Hyperpartisan Political Environment Affects Consumer Confidence Table 2-9: Percent Classified as Anxious Consumers by Party Identification, Selected Time Periods 2005-2009 Table 2-10: Percent Classified as Confident Consumers by Party Identification, Selected Time Periods 2005-2009 Table 2-11: Percent Classified as Anxious Consumers by Political Orientation, Selected Time Periods 2005-2009 Figure 2-5: Percent Classified as Anxious Consumers, 'Very Conservative' vs. All Adults by Selected Time Periods 2005-2009 Table 2-12: Percent Classified as Anxious Consumers by Race and Hispanic Origin, Selected Time Periods 2005-2009 Table 2-13: Percent Classified as Confident Consumers by Race and Hispanic Origin, Selected Time Periods 2005-2009 Market Opportunities in the Post-Recession Era Marketers Try to Redefine Meaning of Value in Unpredictable Post-Recession Environment Competing across Categories Seen as Vital after the Recession Marketers Need to Acknowledge that Not All Post-Recession Consumers Are the Same Even Confident Consumers Remain Cautious Confident Consumers Still Offer the Best Way Forward for Marketers Table 2-14: Aggregate Income of Confident Consumer Households Table 2-15: Aggregate Income of Anxious Consumer Households Chapter 3 Personal Profile of Anxious and Confident Consumers Demographic Highlights Nearly 48 Million Consumers Categorized as Confident Table 3-1: Number of Anxious and Confident Consumers Younger Consumers Maintain Confidence, Older Consumers More Anxious Table 3-2: Anxious and Confident Consumers by Age Group Men in 45+ Age Group Most Likely to Be Anxious Consumers Figure 3-1: Percent Categorized as Anxious Consumers, Under-45 vs. 45-and-Over Age Groups Figure 3-2: Percent Categorized as Anxious Consumers by Gender and Detailed Age Groups Table 3-3: Anxious and Confident Consumers by Gender and Age Group Older Men More Likely to Face Long-Term Unemployment Table 3-4: Unemployment Rate and Duration of Unemployment among Men by Age Group, 2009 Multicultural Consumers More Confident Table 3-5: Race and Hispanic Origin, Anxious vs. Confident Consumers Regional and Urban Differences Seen Table 3-6: Region of Residence, Anxious vs. Confident Consumers Table 3-7: Percent Living in Metro Markets by Size and Region of Market, Anxious vs. Confident Consumers Marital Status Impacts Consumer Confidence Table 3-8: Marital Status, Anxious vs. Confident Consumers Larger Households More Confident Table 3-9: Size of Household and Presence of Children, Anxious vs. Confident Consumers The Post-Recession Consumer in the U.S. Page 4/12
  • 5. Find Industry reports, Company profiles ReportLinker and Market Statistics Employment and Income Education Creates Confident Consumers Table 3-10: Educational Achievement, Anxious vs. Confident Consumers Job Switching Part of Confident Consumer Profile Table 3-11: Job Experience in Last 12 Months, Anxious vs. Confident Consumers Managers and Professionals Dominate Confident Consumers Table 3-12: Employment Profile, Anxious vs. Confident Consumers Multiple Earners in Household Make for Confident Consumers Table 3-13: Number of Employed Adults in Household, Anxious vs. Confident Consumers Table 3-14: Household Income, Anxious vs. Confident Consumers Table 3-15: Employment Income, Anxious vs. Confident Consumers Homeownership Generates Anxiety Table 3-16: Homeownership Status, Anxious vs. Confident Consumers Life Views of Anxious and Confident Consumers Views of Life Mirror Level of Economic Confidence Table 3-17: Attitudes toward Life, Anxious vs. Confident Consumers Political Orientation Affects Consumer Views Table 3-18: Political Profile, Anxious vs. Confident Consumers Table 3-19: Social and Religious Values, Anxious vs. Confident Consumers Memberships Highlight Differences between Anxious and Confident Consumers Figure 3-3: Percent Belonging to Any Membership Group, Anxious vs. Confident Consumers Table 3-20: Memberships, Anxious vs. Confident Consumers Chapter 4 Managing Personal Finances Overview Confident Consumers Are Careful with Their Money Table 4-1: Managing Personal Finances, Anxious vs. Confident Consumers Anxious Consumers More Worried about Banks Figure 4-1: Percent Uncomfortable Trusting Money to a Bank, Anxious vs. Confident Consumers Confident Consumers Are Informed Buyers of Financial Services Table 4-2: Attitudes toward Financial Services, Anxious vs. Confident Consumers Anxious Consumers More Likely to Hire Tax Preparation Service Figure 4-2: Percent Preferring to Have Professional Prepare Taxes, Anxious vs. Confident Consumers Use of Credit Cards Anxious Consumers More Likely to Use Credit Cards Table 4-3: Use of Credit Cards, Anxious vs. Confident Consumers ATM Cards More Popular with Confident Consumers Figure 4-3: Percent with ATM/Debit Card, Anxious vs. Confident Consumers Confident Consumers Pay Bills Online Table 4-4: Method Used to Pay Bills, Anxious vs. Confident Consumers Banking and Investing Confident Consumers Less Averse to Risk Figure 4-4: Percent Agreeing that Investing in the Stock Market Is Too Risky, Anxious vs. Confident Consumers Anxious and Confident Consumers Equally Likely to Own Investments Table 4-5: Investments Owned, Anxious vs. Confident Consumers Confident Consumers More Likely to Have Savings Accounts Table 4-6: Banking and Investments, Anxious vs. Confident Consumers Confident Consumers Have More Debt The Post-Recession Consumer in the U.S. Page 5/12
  • 6. Find Industry reports, Company profiles ReportLinker and Market Statistics Figure 4-5: Percent with Loans of Any Type, Anxious vs. Confident Consumers Table 4-7: Type of Loans, Anxious vs. Confident Consumers Insurance Life Insurance Important to Confident Consumers Table 4-8: Attitudes toward Insurance, Anxious vs. Confident Consumers Confident Consumers Have More High-Value Life Insurance Policies Table 4-9: Ownership of Life Insurance, Anxious vs. Confident Consumers Homeowners Insurance More Common in Anxious Consumer Segment Table 4-10: Property and Vehicle Insurance, Anxious vs. Confident Consumers Health Insurance Varies Table 4-11: Ownership of Health Insurance, Anxious vs. Confident Consumers Chapter 5 Overview of Shopping Behavior Importance of Shopping Confident Consumers Like to Shop Table 5-1: Attitudes toward Shopping, Anxious vs. Confident Consumers Anxious Consumers Shop Less Often Figure 5-1: Percent Shopping in Department or Discount Store at least Seven Times in Last Four Weeks, Anxious vs. Confident Consumers Figure 5-2: Percent Visiting Shopping Mall in Last Four Weeks, Anxious vs. Confident Consumers Convenience Stores Attract Confident Consumers Table 5-2: Shopping in Convenience Stores in Last Four Weeks, Anxious vs. Confident Consumers Confident Consumers See Shopping as Experience, Not a Chore Table 5-3: Shopping Behavior, Anxious vs. Confident Consumers New Stores Entice Confident Consumers Table 5-4: Shopping in New Stores, Anxious vs. Confident Consumers Confident Consumers on Quest for Quality Table 5-5: Attitudes toward Buying Quality, Anxious vs. Confident Consumers Confident Consumers Look for Good Deals Table 5-6: Attitudes toward Sales and Bargains, Anxious vs. Confident Consumers Brand Awareness Higher among Confident Consumers Table 5-7: Brand Awareness, Anxious vs. Confident Consumers Confident Consumers Are Influencers Table 5-8: Impact on Others' Buying Decisions, Anxious vs. Confident Consumers Environmentally Friendly Companies Favored by Confident Consumers Table 5-9: Attitudes toward Going Green, Anxious vs. Confident Consumers Anxious Consumers Prefer to Buy American Figure 5-3: Percent Agreeing that They Buy Goods Produced by Own Country When They Can, Anxious vs. Confident Consumers Impact of Advertising and Promotions Anxious Consumers Don't Like Advertising Table 5-10: Attitudes toward Advertising, Anxious vs. Confident Consumers Out-of-Home Ads Work with Confident Consumers Table 5-11: Impact of Out-of-Home Advertising, Anxious vs. Confident Consumers Product Placement Works with Confident Consumers Table 5-12: Impact of Product Placement, Anxious vs. Confident Consumers Anxious Consumers Like Cents-Off Coupons Table 5-13: Use of Cents-Off Coupons, Anxious vs. Confident Consumers Manufacturers' Incentive Offers Draw Attention from Confident Consumers The Post-Recession Consumer in the U.S. Page 6/12
  • 7. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 5-14: Use of Incentive Offers from Product Manufacturers, Anxious vs. Confident Consumers Confident Consumers More Alert to In-Store Promotions and Advertising Table 5-15: Impact of In-Store Promotions and Advertising, Anxious vs. Confident Consumers Online and Catalog Shopping Confident Consumers Geared toward Online Shopping Table 5-16: Attitudes toward Online Shopping, Anxious vs. Confident Consumers Table 5-17: Online Activities in Last Seven Days (excluding email), Anxious vs. Confident Consumers Confident Consumers Are Big Online Spenders Table 5-18: Amount Spent on Internet in Last 12 Months, Anxious vs. Confident Consumers Confident Consumers See Cellphones as Shopping Tool Figure 5-4: Percent Interested in Using Cellphones for Store Purchases, Anxious vs. Confident Consumers Catalog Shopping Appeals to Both Segments Figure 5-5: Percent Buying Merchandise from Catalog in Last 12 Months, Anxious vs. Confident Consumers Table 5-19: Catalog Shopping in Last 12 Months, Anxious vs. Confident Consumers Purchasing Patterns Women More Likely to Be Primary Shoppers in Confident Consumer Households Table 5-20: Gender of Primary Shopper, Anxious vs. Confident Consumers Confident Consumers More Inclined to Buy Automobiles and Consumer Electronics Table 5-21: Products Bought in Last 12 Months, Anxious vs. Confident Consumers Chapter 6 Shopping in Supermarkets and Drug Stores Supermarkets and Food Stores New Foods Entice Confident Consumers Table 6-1: Attitudes toward Cooking at Home, Anxious vs. Confident Consumers Table 6-2: Attitudes toward Trying New Foods, Anxious vs. Confident Consumers Frozen Dinners Get Nod from Anxious Consumers Table 6-3: Attitudes toward Eating Store-Made Meals and Frozen Dinners, Anxious vs. Confident Consumers Anxious Consumers Less Interested in Grocery Shopping Figure 6-1: Percent Agreeing that 'Shopping for Groceries Is a Bore,' Anxious vs. Confident Consumers Table 6-4: Number of times Shopped in Supermarkets and Food Stores in Last Four Weeks, Anxious vs. Confident Consumers Table 6-5: Average Amount Spent per Week in Supermarkets and Food Stores in Last Four Weeks, Anxious vs. Confident Consumers Little Difference in Use of Cents-Off Coupons in Supermarkets Table 6-6: Use of Cents-Off Coupons, Anxious vs. Confident Consumers Confident Consumers More Alert to In-Store Promotions and Advertising Table 6-7: Impact of In-Store Promotions and Advertising When Food Shopping, Anxious vs. Confident Consumers Anxious Consumers Lean toward Store Brands in Supermarkets Table 6-8: Overview of Purchase of Store Brands in Supermarkets, Anxious vs. Confident Consumers Table 6-9: Percent of Food Product Users Using Store Brands, Anxious vs. Confident Consumers Table 6-10: Percent Using Store Brands for Non-Food Items in Supermarkets, Anxious vs. Confident Consumers Drug Stores Confident Consumers Shop More Often in Drug Stores Table 6-11: Drug Stores Shopped in Last Four Weeks, Anxious vs. Confident Consumers Confident Consumers Believe in Vitamins Table 6-12: Attitudes toward Vitamins, Anxious vs. Confident Consumers Store Brands More Popular with Anxious Consumers When in Drug Stores Figure 6-2: Percent Agreeing that Over-the-Counter Store Brands Work Just as Well as Advertised Brands, Anxious vs. Confident Consumers The Post-Recession Consumer in the U.S. Page 7/12
  • 8. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 6-13: Percent Using Store Brands in Drug Stores, Anxious vs. Confident Consumers Chapter 7 Shopping for the Home Consumer Electronics New Consumer Electronics Products Lure Tech-Savvy Confident Consumers Table 7-1: Attitudes toward Consumer Electronics, Anxious vs. Confident Consumers Figure 7-1: Percent Buying Consumer Electronics Products in Last 12 Months, Anxious vs. Confident Consumers Figure 7-2: Percent Planning to Buy New Personal Computer in Future, Anxious vs. Confident Consumers Confident Consumers More Likely to Shop in Consumer Electronics Stores Table 7-2: Shopping in Consumer Electronics Stores, Anxious vs. Confident Consumers Table 7-3: Shopping in Office Supply/Computer Stores, Anxious vs. Confident Consumers Table 7-4: Place of Purchase of Selected Consumer Electronics Products, Anxious vs. Confident Consumers Homes of Confident Consumers Filled with Electronics Table 7-5: Ownership of Selected Consumer Electronics Products, Anxious vs. Confident Consumers Big TVs Found in Confident Consumer Households Table 7-6: Ownership of Television Sets, DVD Players and VCRs, Anxious vs. Confident Consumers Home Furnishings Home Furnishings Shopping Habits Similar Table 7-7: Shopping in Home Furnishings Stores, Anxious vs. Confident Consumers Confident Consumers Spend More on Home Furnishings and Bed, Bath & Linens Table 7-8: Expenditures on Household Furnishings and Bed, Bath & Linens in Last 12 Months, Anxious vs. Confident Consumers Household Appliance Purchases Similar Figure 7-3: Percent Buying Major Household Appliance in Last 12 Months, Anxious vs. Confident Consumers Figure 7-4: Percent Buying Small/Countertop Appliance in Last 12 Months, Anxious vs. Confident Consumers Home Improvement Major Home Remodeling Projects More Common among Confident Consumers Figure 7-5: Percent Carrying Out Any Home Remodeling Project, Anxious vs. Confident Consumers Table 7-9: Remodeling Kitchens and Bathrooms, Anxious vs. Confident Consumers Similar Patterns in Shopping in Home Improvement Stores Table 7-10: Shopping in Home Improvement Stores, Anxious vs. Confident Consumers Chapter 8 How Confident and Anxious Consumers Spend Leisure Time Overview Confident Consumers More Physically Fit Table 8-1: Physical Fitness Programs, Anxious vs. Confident Consumers Anxious and Confident Consumers Share Many Leisure Activities Table 8-2: Hobbies and Leisure Activities in Last 12 Months, Anxious vs. Confident Male Consumers Table 8-3: Hobbies and Leisure Activities in Last 12 Months, Anxious vs. Confident Female Consumers Home Entertainment Anxious Consumers less Involved with the Internet Table 8-4: Impact of the Internet, Anxious vs. Confident Consumers Many Confident Consumers Tied to the Internet Table 8-5: Internet Usage at Home in Last Seven Days (excluding email), Anxious vs. Confident Consumers Table 8-6: Online Activities in Last Seven Days (excluding email), Anxious vs. Confident Consumers Video-on-Demand More Popular among Confident Consumers Table 8-7: Access to Cable Television, Anxious vs. Confident Consumers The Post-Recession Consumer in the U.S. Page 8/12
  • 9. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 8-8: Video-On-Demand Services, Anxious vs. Confident Consumers Primetime Viewing Habits Differ Table 8-9: Primetime Viewing, Anxious vs. Confident Consumers Confident Consumers Turn Away from CDs to Downloads Table 8-10: Purchase of Music in Last 12 Months, Anxious vs. Confident Consumers Bookstores Still Important Table 8-11: Purchase of Books in Last 12 Months, Anxious vs. Confident Consumers Women in Anxious Consumer Segment More Likely to Read Magazines Table 8-12: Most Popular Magazines, Anxious vs. Confident Female Consumers Many Differences in Magazine Choices of Men in Anxious and Confident Consumer Segments Table 8-13: Differences in Magazine Reading Habits, Anxious vs. Confident Male Consumers Table 8-14: Most Popular Magazines, Anxious vs. Confident Male Consumers Staying in Touch with Family and Friends Cellphones Vital Part of Lifestyle of Confident Consumers Table 8-15: Attitudes toward Cellphones, Anxious vs. Confident Consumers Extra Features Important to Confident Consumers Table 8-16: Ownership and Use of Cellphones , Anxious vs. Confident Consumers Going Out Confident Consumers Go Out More Table 8-17: Attendance at Live Entertainment Events in Last 12 Months, Anxious vs. Confident Consumers Movies Major Part of Entertainment Agenda for Confident Consumers Table 8-18: Movie Attendance, Anxious vs. Confident Consumers Confident Consumers Frequent Users of Fast Food Outlets Table 8-19: Use of Family and Fast Food Restaurants in Last 30 Days, Anxious vs. Confident Consumers Anxious and Confident Consumers Choose Same Family and Fast Food Restaurants Table 8-20: Family Restaurants Visited Most, Anxious vs. Confident Consumers Table 8-21: Fast Food Restaurants Visited Most, Anxious vs. Confident Consumers Travel Anxious Consumers Would Rather Stay in the U.S. Table 8-22: Attitudes toward Travel, Anxious vs. Confident Consumers Table 8-23: Foreign Travel, Anxious vs. Confident Consumers Anxious Consumers Travel Less Frequently Table 8-24: Domestic Travel, Anxious vs. Confident Consumers Confident Consumers Good Customers for Travel Service Providers Table 8-25: Use of Travel Services, Anxious vs. Confident Consumers Cruises Attract Anxious Consumers Table 8-26: Cruise Ship Vacations, Anxious vs. Confident Consumers Chapter 9 Consumer Profiles: Fashion and Automotive Fashion Confident Consumers Follow Fashion Table 9-1: Attitudes toward Fashion, Anxious vs. Confident Consumers Even Confident Consumers Cautious about Spending on Clothes Table 9-2: Attitudes toward Buying Clothes, Anxious vs. Confident Consumers Walmart and Target Top Choices for Anxious and Confident Consumers Table 9-3: Department/Discount Stores Shopped in Last Three Months, Anxious vs. Confident Consumers Store Brands of Women's Lingerie More Popular among Anxious Consumers Table 9-4: Percent Buying Store Brands for Women's Lingerie, Anxious vs. Confident Women Consumers The Post-Recession Consumer in the U.S. Page 9/12
  • 10. Find Industry reports, Company profiles ReportLinker and Market Statistics Clothing Choices Analyzed Table 9-5: Men's Apparel and Accessories Purchased in Last 12 Months by Anxious and Confident Male Consumers Table 9-6: Women's Apparel and Accessories Purchased in Last 12 Months by Anxious and Confident Female Consumers Confident Consumers More Likely to Buy Watches Figure 9-1: Percent Buying Watch for Self or Others in Past 12 Months, Anxious vs. Confident Consumers Automotive Multiple Vehicles Common in Both Anxious and Confident Consumer Households Table 9-7: Profile of Auto Owners, Anxious vs. Confident Consumers Confident Consumers Drive Fast Table 9-8: Attitudes toward Cars and Driving, Anxious vs. Confident Consumers Options Catch Eye of Confident Consumers Table 9-9: Reasons for Buying Cars, Anxious vs. Confident Consumers American Cars Get More Respect from Confident Consumers Table 9-10: Attitudes toward Foreign and Domestic Cars, Anxious vs. Confident Consumers Anxious Consumers Dial Back Expectations Table 9-11: New and Used Cars, Anxious vs. Confident Consumers Confident Consumers More Likely to Spend $30,000 or More for Cars Table 9-12: Amount Spent and Method of Financing Most Recent Vehicle, Anxious vs. Confident Consumers Confident Consumers Plan New Car Purchases in Near Future Table 9-13: Next Vehicle Purchase, Anxious vs. Confident Consumers The Post-Recession Consumer in the U.S. Page 10/12
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