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The Science of
Engagement
Science of
Engagement

Science of
Engagement
PR Product of
the Year 2013

2
Anthropology
Dr Grant
McCracken

Three worldrenowned
experts

Neuroscience
Dr Thomas Zoëga
Ramsøy
©WEBER SHANDWICK 2012 All rights reserved
ACCESS

Ac
ENHANCEMENT

En
INVOLVEMENT

Inv

AESTHETICS

Ae

ASSOCIATIONS

As
ESCAPE

Esc
MEANING

Me

BELONGING

Be

EXPERIENCE

Exp

De

HERD
BEHAVIOUR

HBv

NEWNESS

Ne

DESIRE

PLEASURE

Pl

EMPATHY

Em

INTEGRITY

In

INTRIGUE

Int
RESPECT

Rsp

SOCIAL TOTEMS

ScT

SHARED VALUES

SVs

Nineteen
Elements
One
concrete, meas
urable tool
Four
GameChanging
Principles
1. Mood-date them
Red Bull
(De)

INVOLVEMENT

Inv
ESCAPE

Esc
2. Woo them when
they’re in the mood
Give gifts that solve
consumer issues
…and link them to a
behaviour
Disneyland,
Paris
(Fr)
BELONGING

Be
ESCAPE

Esc
ASSOCIATIONS

As
EXPERIENCE

Exp

©WEBER SHANDWICK 2012 All rights reserved
3. Strut your stuff
©WEBER SHANDWICK 2012 All rights reserved
Strut brands always
act with conviction.
They never follow
convention.
Apple
(UK)
INVOLVEMENT

Inv
HERD BEHAVIOUR

HBv
SOCIAL TOTEMS

ScT
4. Make yourself a
one-off
©WEBER SHANDWICK 2012 All rights reserved
IKEA
(Fr)

INVOLVEMENT

Inv
SOCIAL TOTEMS

ScT

©WEBER SHANDWICK 2012 All rights reserved
What’s YOURS?
The Science of
Engagement

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