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Social media & StarBev
Bucharest, February 2012
WHAT ARE THE
BIGGEST DIGITAL
MARKETING
CHALLENGES
…to create relevant content for our consumers.
Digital world challenges

1. Figure out how your brand can fit in Social Media
2. Relationship with clients is real-time. Get geared up before going in
   digital marketing
3. Be consistent and in line with what you are communicating in
   traditional media
4. Allocation of communication investments is now more driven by
   “touchpoints” rather then classical media
5. Where does the traditional owned website fit into this emerging
   landscape?
6. Consumer decision journey is no longer liniar – significant
   consideration and social communication takes place post purchase
   (the evaluate and enjoy stages)
7. What is the ROI compared with traditional media?
Key take aways

 Rapidly evolving world

 We must be flexible and adapt

 Try, learn, move forward

 Leverage paid media to connect people to owned media
  and generate high value earned (brand ambassadors)
December 2011

BERGENBIER UNFILTERED VS FRESH
IS YOUR GANG WITH YOU
About the campaign
 Our goal was to keep the audience alive, to increase our
 engagement rate on Facebook.

 We did that using Facebook best assets: making users to
 share willingly our message inviting their friends in the
 chosen “gang”.

 We started from Unfiltered vs. Fresh campaign!

 After the viral campaign we wanted to see how will our fans
 react to a new challenge linked to the previous one.

 This time they needed to gather their friends also!
Facebook App & Website visual
“Is your gang with you” Performance

Facebook results

~7.500 New organic Likes
20.000 New Likes (paid Ads)
30.000 fans in total
14.000 “people talking about us” reached just before Christmas.
Our engagement rate increased and indicator went from almost zero up to



Website traffic for Dec 15 – Jan 24:

19.970 visits
70% new visitors.
37% bounce rate
27.169 unique visitors
4.8 average page views per user
3:53 average time spent on site
January 2011

BECK’S
The Wall
Zidul Rezolutiilor – The Wall
Zidul Rezolutiilor – The Wall
Application Description:

 Insight:
At the beginning of the year we all have big plans, goals that we don’t want to forget.

 Idea:
For this reason, we created an application that allows you to set your goals for this
year and get reminders for it when you want.

 Mechanism:
- Select one of the default resolutions, or write a personalized one
- Select a reminder for a certain date when we can e-mail you to make sure you haven’t
forgot your goal for this year.
- Save it
- Get votes for your resolution, and win an inspirational prize.

For the first 3 resolutions with the most votes, we offered the following prizes:

-1st place: a famous book “Design your Self” + 48 cans of Beck’s
-2nd place: 48 cans of Beck’s
-3rd place: 24 cans of Becks
Zidul Rezolutiilor – The Wall


Participation Results (17th – 31st of January)

9.071 new fans
1.767 registered users
243 default resolutions

Social ads campaign:

9.956 generated clicks
6.450 new fans
64.78% conversion rate (the average medium conversion rate is 30-40%)
2012 – the year we plan to dive
   deeply into social media
So what would be first step?
We have a website …

                      …and an underused
                      international
                      facebook page
Start having a
   localized
   Facebook
   face …
… and lots of action
  happening there
February 2012 –
launch of Staropramen
1L PET
March 2012 – dedicated Facebook contest
Campaign draft
visual
So what should be next?
Na zdravi!

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Marko Njavro social media summit Bucuresti 2012

  • 1. Social media & StarBev Bucharest, February 2012
  • 2. WHAT ARE THE BIGGEST DIGITAL MARKETING CHALLENGES
  • 3. …to create relevant content for our consumers.
  • 4. Digital world challenges 1. Figure out how your brand can fit in Social Media 2. Relationship with clients is real-time. Get geared up before going in digital marketing 3. Be consistent and in line with what you are communicating in traditional media 4. Allocation of communication investments is now more driven by “touchpoints” rather then classical media 5. Where does the traditional owned website fit into this emerging landscape? 6. Consumer decision journey is no longer liniar – significant consideration and social communication takes place post purchase (the evaluate and enjoy stages) 7. What is the ROI compared with traditional media?
  • 5.
  • 6.
  • 7. Key take aways  Rapidly evolving world  We must be flexible and adapt  Try, learn, move forward  Leverage paid media to connect people to owned media and generate high value earned (brand ambassadors)
  • 8. December 2011 BERGENBIER UNFILTERED VS FRESH IS YOUR GANG WITH YOU
  • 9. About the campaign Our goal was to keep the audience alive, to increase our engagement rate on Facebook. We did that using Facebook best assets: making users to share willingly our message inviting their friends in the chosen “gang”. We started from Unfiltered vs. Fresh campaign! After the viral campaign we wanted to see how will our fans react to a new challenge linked to the previous one. This time they needed to gather their friends also!
  • 10. Facebook App & Website visual
  • 11. “Is your gang with you” Performance Facebook results ~7.500 New organic Likes 20.000 New Likes (paid Ads) 30.000 fans in total 14.000 “people talking about us” reached just before Christmas. Our engagement rate increased and indicator went from almost zero up to Website traffic for Dec 15 – Jan 24: 19.970 visits 70% new visitors. 37% bounce rate 27.169 unique visitors 4.8 average page views per user 3:53 average time spent on site
  • 14. Zidul Rezolutiilor – The Wall Application Description:  Insight: At the beginning of the year we all have big plans, goals that we don’t want to forget.  Idea: For this reason, we created an application that allows you to set your goals for this year and get reminders for it when you want.  Mechanism: - Select one of the default resolutions, or write a personalized one - Select a reminder for a certain date when we can e-mail you to make sure you haven’t forgot your goal for this year. - Save it - Get votes for your resolution, and win an inspirational prize. For the first 3 resolutions with the most votes, we offered the following prizes: -1st place: a famous book “Design your Self” + 48 cans of Beck’s -2nd place: 48 cans of Beck’s -3rd place: 24 cans of Becks
  • 15. Zidul Rezolutiilor – The Wall Participation Results (17th – 31st of January) 9.071 new fans 1.767 registered users 243 default resolutions Social ads campaign: 9.956 generated clicks 6.450 new fans 64.78% conversion rate (the average medium conversion rate is 30-40%)
  • 16. 2012 – the year we plan to dive deeply into social media
  • 17. So what would be first step?
  • 18. We have a website … …and an underused international facebook page
  • 19. Start having a localized Facebook face …
  • 20. … and lots of action happening there
  • 21. February 2012 – launch of Staropramen 1L PET
  • 22. March 2012 – dedicated Facebook contest
  • 24. So what should be next?