Webinar: Cloud PMS Sneak Peek

3801 E Florida Ave. Suite 800
Denver, CO 80210
Sales: 866-360-8210
Cloud PMS Sneak Peek
Josh Wise
VP Business Development
www.rezstream.com

| About RezStream www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
• Established in 2005
• Located in Denver, Colorado
• 21 Employees
WHO WE ARE
• Software and Internet Services
• Independent Properties Only
• 100 Rooms or Less
WHAT WE DO
• Founders of RezStream Set the Tone
• Hire Passionate Professionals
• Education
WHY WE DO IT

|About Me
www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
• Married 5 years, Together for 19
• 4 Year Old Daughter
• Born and Raised in Denver
• Sports Enthusiast
• 5 Years at RezStream
• Oversee Sales, Marketing and
Support
• Asked the design team to beef
up my arms in this picture
• Love Helping People

TABLE OF
CONTENTS
www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
01
Why are we
here
02
What is
the
Cloud
03
Current
Status
04
Cloud PMS
Features
05
The Future
06
FAQ

01 |Why are we here? www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
RezStream is dedicated to empowering our clients with superior
reservation software. We’ve made a pledge to provide the most
innovative and effective solutions for your business. We do this
through our knowledge, passion and experience.
WHAT WE DID HOW WE DID IT
Building a software for YOU Collected 10 years of feedback
Accessible from any device Cloud based + Responsive
Feature rich Feedback, industry, updates
Fast, reliable, redundant Database, application, cloud
Easy to use Attention to detail, alpha/beta
Constant Feedback Through tools and surveys

02 |What is the Cloud?
www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
The best way to describe it is to bring you back to
the way things used to be. Back then, your files,
photos and even your music used to be stored on a
piece of hardware. This might have been a hard
drive in your computer, a floppy disk or even a
CD. Think of how things have changed since
then. Today you might look at pictures on
Facebook, access your music from iTunes or even
watch a movie on Netflix. Now if that’s the case, that
photo, music or even movie isn’t on your computer;
it’s in the Cloud.

02 |What is the Cloud? www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
Are you using the Cloud?

Denver, CO 80210
Sales: 866-360-8210
Benefits of the Cloud
• Cost-effective
 No Servers
 No Additional License
 Minimize IT Staffing Needs
• Unlimited Storage
 Can’t run out of space
• Backup and Recovery
 Backups done automatically for
you
 Database resides in multiple
locations
 Recovery is handled by an expert
 Export your data whenever you
want

Denver, CO 80210
Sales: 866-360-8210
Benefits of the Cloud
• Easy Access
 Access your database with any device,
anywhere with the Internet!
• Security
 Our cloud software will be stored at a
secure data center
• Speed
 RezStream can improve performance,
not relying on your 5-year-old computer
• Updates
 No need to use Help > Support >
Download RezStream Update
 Updates are automatically sent to you

Denver, CO 80210
Sales: 866-360-8210
POLL QUESTION # 1

03 | Current Status www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
Where do we stand?
 18 months into the project
 Currently in Alpha testing
• (3) properties
 Begin Beta testing in May
• Several dozen properties
• Control the pace and size of Beta testing
• Last a couple of months
 Important steps to finalize
• Online booking engine
• GDS integration
• Data exporting
• Product documentation
• Integration with Zendesk support system

04 | Cloud PMS Features www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
Show Me Some Features!
Admin Dashboard

Denver, CO 80210
Sales: 866-360-8210
Owner/Manager Dashboard

Denver, CO 80210
Sales: 866-360-8210
Task Management
• Schedule tasks for yourself or others
• Assign a priority level
• Assign a due date

• Reservation colors by
payment status
• Reservation colors by
In-House status
• Select the colors you
want
Denver, CO 80210
Sales: 866-360-8210
Enhanced Occupancy Map
Control Display Settings
• Cell width and height

Denver, CO 80210
Sales: 866-360-8210
Enhanced Occupancy Map
Reserve by Unit or Person
• Start with the history of the guest, then select
the roomImportant information on Occupancy Map
• Contact info
• Historical room/invoice info

www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
POLL QUESTION # 2
04 | Cloud PMS Features

Denver, CO 80210
Sales: 866-360-8210
Tag…You’re it!
Tagging is a concept of
associating a person or a
reservation with certain
information
• Tag People for:
• Interests
• Hobbies
• Accepts Emails
• Upgrade Interests
• Etc.

Denver, CO 80210
Sales: 866-360-8210
Tag...You’re it!
Tag Reservations for actions needed
• Breakfast
• Packages
• Appointments

Denver, CO 80210
Sales: 866-360-8210
Reporting
Reports are a vital part of your
business. As a result we’ve made
some strides in the enhancement
of our reporting section.
1. We started with the general
display
• No more clicking to drill
down into reports in a
section
• Quick search option to find
what you need
• Description of the report

Denver, CO 80210
Sales: 866-360-8210
Reporting
2. We adjusted the options of seeing the data
• Compare your data
• Email your data
• Export your data
• Hide columns you don’t want to see on the report

Denver, CO 80210
Sales: 866-360-8210
Advanced Rate Plans
• Better usability in building rate plans
• Tabbing to new fields makes setup smoother
• Adjusting an existing rate down to the day allows greater flexibility in edits
• No more rates within rates

05 | The Future www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
The Future
Cloud
PMS
Booking
Engine
GDS/OTA
TCMS
Website
The Cloud PMS will provide
centralized management of
your property
• Rooms, rates, taxes
• Packages, POS items
• Pictures, room descriptions
• Deposit structure, policies
• Etc.

Denver, CO 80210
Sales: 866-360-8210
The Future
1. Open API – A software intermediary that
makes it possible for application programs to
interact with each other and share data.
• BedandBreakfast.com
• OTAs
• POS Systems
• Open Table
• HomeAway
• Accounting Software
• Phone System
• ANYONE
2. Yield Management – The process of
making frequent adjustments in the price of a
room in response to certain market factors,
such as demand or competition.

Denver, CO 80210
Sales: 866-360-8210
POLL QUESTION # 3

06 | FAQ www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
Most Common Questions
1. Can you convert my existing data?
• YES. All of it, except credit
cards
2. How will CC Processing work?
• Payment gateway. Allowing
you to select your merchant
account provider
3. When will the Cloud PMS be ready?
• Internal goal: August 2014 release
4. How much is it going to cost?
• Undetermined
• Package of 3 (software, booking engine and support)
• No upgrade/setup fee for existing customers
5. What happens when the Internet goes down?
• Secondary devices on cellular networks will work
• Offline mode

www.rezstream.com
Denver, CO 80210
Sales: 866-360-8210
Next Cloud PMS Webinar: Thursday, May 29th
• Signup at www.rezstream.com/webinars
Cloud PMS Educational Information and Updates
• Signup at www.rezstream.com/blog
Phone: 866-360-8210 x1
Email: josh.wise@rezstream.com
www.rezstream.com

Webinar: Cloud PMS Sneak Peek

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Webinar: Cloud PMS Sneak Peek