updated resume.

1. 1
RICARDO RONQUILLO
2 2 4 C a m p fir e Wa y C ib o lo , T X 7 8 1 0 8
8 3 2 -8 5 9 -0 8 1 2 r ic a r o n q u illo @ g m a il.c o m
Versatile Maintenance Manager eager to contribute broad-
scope management experience toward supporting a
dynamic organization.
PROFILE
 Quality-driven, strategic leader noted for driving maintenance functions.
 Drovestrategic improvements through planning, forecasting and developing
next level talent.
 Consistently earned top ranks in performancein every position held by
improving revenues and associateretention.
 Extensive expertise in client needs with a consultativeapproach to customer
serviceoperations.
 Repeated success guiding sizeable, cross-functionalteams in driving
maintenance operations.
 Able to forgesolid relationships with strategic partners and build consensus
across multiple organizationallevels.
 Consistently generated groundbreaking efficiencies and continuous process
improvement to boostbottom-line profitability.

2. 2
KEY SKILLS
Talent Development Profitability Optimization
Operational Strategy Organizational Growth
MaintenanceReporting Forecasting
PROFESSIONAL EXPERIENCE
District Service Manager Rush Truck Leasing/ San Antonio, TX
2015- Present
▪ Lead the implementationof policy or organizationstructure changes.
▪ Ensure seamless executionof operational standards.
▪ Identify & improve cost efficiencies by focusing onpreventive
maintenance.
▪ Interpret strategy intotacticsfor fieldlevel employees.
▪ Create curriculumand/or tools for improvedcommunication
▪ Provide communicationand focus on strategiesandinitiativesensuring a
sustainable approach.

3. 3
BranchService Manager/PenskeTruck Leasing/Houston, TX
2011-2015
 Spearheadthe development of our teamand implementationof new
maintenance processesat a locationof over 1100 units and 41
technicians.
 Sharp business experience inmanaging broad scope of operations, from
business administrationandanalysis tobudgeting including inventory
control management and performance tracking.
 Effectively trainedanddirectedstaff inoperational functions and
development, performance evaluations andtraining development.
 Successfully steeredour locations operationstogenerate growthand
revenue;consistently one of the top in our region.
 Ability toinfluence others withor without direct controlandcoordinate
multiple efforts.
 Manage multiple conflicting priorities inafast-pacedenvironment.
Maintenance Manager/CoachAmerica/Houston, TX
2010-2011
 Strong management, analysis, and executionskills -- resulting intrack
recordof successful achievements.
 Provenability todevelop and produce reports fromexisting systems and
multiple sources, consolidate andanalyze results, createcomprehensive
picture and present informedrecommendations.
 Ability toleadand guide Management throughbusiness solutions.
Identify and propose alternative solutions toSenior Leadershipregarding
obstacles, resources andother operating issues.

4. 4
 Provide communicationand focus on strategiesandinitiativesensuring a
consistent andsustainable approach.
Fleet Manager /Robles Service Group/Cibolo, TX
2008-2010
 Managedover 120 pieces of heavy equipment
 Responsible for training andmentoring technician’s
 Implementedpm process andparts programs
 Coordinatedtransfer of equipment fromjob site tojob site.
 Dispatcheddrivers.
 Managedpayroll for service employees anddrivers
Service Manager/Bright National Lease /San Antonio, TX
2006- 2008
 Managedinventory, maintenance andsafety for service department in
San Antonio, Texas.
 Identifiedandhelpeddevelopnewprocedures for service department
 Best pmcurrency 2006
 Best maintenance revenue 2008
 Increaseddirect operating profit achieving the highestranking Texas
Service Manager/ACMBody &Frame/SanMarcos, TX
2005 - 2006
 Responsible for day-to-day operations of Body Shop
 Improvedcustomer satisfaction
 Participatedinregular training sessions withmanagement andsales
teams
 Coordinator;managing pickup and delivery of vehicles
 DevelopedQC programbrining customer satisfactiontoahigher standard

5. 5
CSR-TECH- Service Manager/Penske Truck Leasing/El Paso, TX
1993-2005
 Customer Service Rep. Cleanedandfueledvehicles
 PromotedSecondshift Lead Man 1994
 PromotedDay shift LeadMan 1995
 TransferredtoPenske, LeadTech/Arlington, TX 1996
 PromotedMaintenance Supervisor/SanAntonio, TX 1998
 PromotedBranchService Manager/ San Antonio, TX 1999
PROFESSIONAL EDUCATION
Management courses/El Paso Community College/ El Paso, TX
Service Manager Training/Penske Truck leasing, Green Hills, PA
Essential Leadership Skills Training/ Penske Truck Leasing/ Dallas, TX
Positive Associate Relations Training/ Penske Truck Leasing/ Houston, TX
DDI Talent Management Training/ Rush Enterprises/ San Marcos, TX

6. 6
TRAINING
 Detroit Diesel Training
 District PM Trainer/Proctor
 Goodyear business/failureanalysis
 Cummins Certified
 IHC Training
 Class C Operator Training/TitanCloud
 Customer Service Training
 Preventing Work Place Violence training
 Positive Associate relations training
 Maintenance LeadershipTraining