1. © 2014 Verint Systems Inc. All Rights Reserved Worldwide.
Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
April 2016
Industry Awards & Recognition
EIS & Company Honors by Practice Area

2. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide. 2
Industry Honors & Awards

3. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• KMWorld’s 2016 “100 Companies That Matter in Knowledge Management”
• Software Magazine’s “Software 500” ranking; Verint among the world’s largest
software and services companies
• Best in Biz Awards winner in the “Most Customer Friendly (Large) Company of
the Year” category
3
Company Honors

4. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• The 56 Group’s “2016 CRM Watchlist” Winner for Customer Engagement
• Frost & Sullivan Latin America Best Practices “Contact Center Systems
Product Leadership Award” for Customer Engagement Optimization
4
Customer Engagement Optimization Honors

5. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• CRM’s Service Winner recognition for Workforce Optimization Suite; nine consecutive years (2008-2016)
• CUSTOMER’s Product of the Year Award for Workforce Optimization
• Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization; “Leader” rating for 8 consecutive
years
• CUSTOMER’s Contact Center Technology Award for Workforce Management
• Ventana Research’s Hot Vendor for Workforce Optimization Value Index
• Frost & Sullivan India ICT Award for Workforce Optimization Vendor of the Year
• Frost & Sullivan Asia Pacific Award for Call Monitoring Systems Market Share Leadership Award
5
Workforce Optimization Honors

6. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
CRM’s Service Winner recognition for
Workforce Optimization Suite;
nine consecutive years (2008-2016)
The 2016 Service Awards: Service Leaders
Reputation for
Customer Satisfaction
Reputation for Depth
of Functionality
Reputation for
Company Direction
5.0
4.8
4.6
4.4
4.2
4.0
3.8
3.6
3.4
3.2
3.0
Other
NICE
Verint
5-year Cost for
Software/Maintenance
6

7. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• CRM’s Service Leader recognition for Enterprise Feedback Management; five consecutive years (2012-2016)
• Bronze 2016 Stevie Awards for Sales and Customer Service for Enterprise Feedback Management
• Speech Technology’s Star Performer Award for Customer Analytics
• CUSTOMER’s “Experience Innovation Award” for Engagement Analytics
• Gold Customer Service and Sales World Award for Engagement Analytics
• ICMI’s “Best Use of Technology” Global Contact Center Awards Finalist for Customer Analytics
• CUSTOMER’s Speech Technology Excellence award for Voice of the Customer Analytics
7
Customer Analytics Honors

8. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
CRM’s
Service Leader
recognition for
Enterprise Feedback
Management;
five consecutive years
(2012-2016)
8

9. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• CRM’s Service Leader recognition for Contact Center Search (Knowledge Management); two consecutive
years (2015-2016)
• Internet Telephony’s Product of the Year for Engagement Management
• ISM’s Top 15 Enterprise CRM Solutions for Engagement Management
• Leader in 2015 Forrester Wave: Customer Service Solutions For Enterprise Organizations report
• Computerworld’s 2015 Data+ Editors’ Choice Award for Engagement Management
• CUSTOMER’s CRM Excellence Award for Verint-KANA Enterprise Customer Service Suite
9
Engagement Management Honors

10. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
CRM’s
Service Leader
recognition for
Contact Center Search;
two consecutive years
(2015 and 2016)
10

11. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
Fraud, Risk and Compliance Honors
11
Security Products’ New Product of the Year Award
for Identity Authentication and Fraud Detection
CIO Review's listing of the 20 Most Promising
Compliance Technology Solution Providers

12. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
Branch and Back-Office Honors
12
Communications Solutions’ Product of the Year
Award for Work Allocation Manager
Named to FinTech Top 25 ranking, sponsored by
IDC Financial Insights

13. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• Loyalty360 2016 Customer Experience Award with Alberta Treasury Branches
• 2015 Constellation SuperNova Finalist for Next-Generation Customer
Experience
• 2015 CX Impact Award Winner for the Verint Customer Experience Program
• Temkin Group “Customer Experience Excellence Award” Finalist
13
Customer Experience Honors

14. Confidential and proprietary information of Verint Systems Inc. © 2016 Verint Systems Inc. All Rights Reserved Worldwide.
• CRM’s Service Winner award for top Workforce Optimization Suite; nine consecutive years
(2008-2016)*
• CRM’s Service Leader recognition for Enterprise Feedback Management; five consecutive
years (2012-2016)*
• CRM’s Service Leader recognition for Contact Center Search (Knowledge Management); two
consecutive years (2015-2016)*
14
Service & Satisfaction Honors
*CRM’s Service Awards are based on customer satisfaction, depth of functionality, company direction and five-year cost for software/maintenance.

15. © 2014 Verint Systems Inc. All Rights Reserved Worldwide.
© 2016 Verint Systems Inc. All Rights Reserved Worldwide.