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The Social Media Revolution (post-Gutenberg revolution) ,[object Object]
Understanding the  Social Media Revolution AND Its impact on the world as we know it AND Working out what to do about it  In 20 Minutes
[object Object]
 
[object Object]
The strange reflecty thing YouTube red RSS “homage” orange “ That”green Flickr blue
What’s with the beta? ,[object Object]
 
 
 
 
 
 
[object Object]
[object Object]
These are today’s face of social media
But they are not its beating heart
[object Object]
Separation Content Means of distribution
Why is this so important? ,[object Object],[object Object],1439
What did this mean for society? Religion Feudal monarchies Control via stories Control via hierarchy
Then came Gutenberg He gave content a means of distribution
Which in turn created … The Renaissance Science Mass culture The Enlightenment Mass democracy The media
But more than this, Gutenberg cemented a marriage between content and distribution
And distribution was the dominant partner in this relationship ,[object Object]
Welcome to the post-Gutenberg World Mass information distribution costs nothing Everyone has the tools
We now can recognise that all of these distribution things …
We now can recognise that all of these distribution things … Were actually content prisons
We now can recognise that all of these distribution things … Were actually content prisons And now content is free to have its own life
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gutenberg Post Gutenberg
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gutenberg Post Gutenberg It’s different!
[object Object]
So what number 1 ,[object Object]
The “traditional” media ,[object Object],[object Object],i.e. – the old space will shrink by 50% and a new space, at least as big, will emerge.  And the business model of the traditional media will be destroyed in the process
This was my conversion moment St Paul Damascus Image: Creative Commons Copyright  P-P Reubens
Some understand this
But many don’t Let them eat blogs
The “traditional” media ,[object Object]
Where is it going to end? Music business – already dead Gutenberg media – very sick Banking – the next in line
So what number 2 ,[object Object]
A funny thing is happening to trust Institution Process
Institutionalised Trust: Assumptions ,[object Object],An individual can’t easily publicise examples where reality is inconsistent with institutionalised image
Institutionalised Trust: Assumptions ,[object Object],An individual can’t easily publicise examples where reality is inconsistent with institutionalised image The “Connected Crowd” can They can now – see AOL or Comcast engineer on YouTube, or check out GetSatisfaction
The Tipping Point ,[object Object]
Trust vested in Process ,[object Object],[object Object]
So what number 3 ,[object Object]
Mass brands will face death by 1,000 niches Conventional brand segmentation, like so much else, is just another ‘child of Gutenberg’
So what do you do? ,[object Object],[object Object],[object Object],[object Object]
Content You acquired customers Threw-out a mass communication net Gutenberg Customers acquire you Using crowd intelligence search and filter your digital space Post Gutenberg
Crowd filtering ,[object Object],[object Object]
Content: make more of it ,[object Object],[object Object],[object Object],[object Object],“ Break free from the content prison that is your web site” “ Stop buying mass media (distribution) start making micro media” Develop a digital bait strategy and focus on irrelevancy
While I am at it - another mantra Google is a reputation engine – not a search engine And Google never forgets
Good example: Electrolux social media newsroom
Good example: Microsoft Channel 9
Good example: Coke exploiting its archive
Conversation ,[object Object],Who says it? Create a space Create a Conversation Department Spread the burden across the organisation Listen and respond
Its happening No one from HSBC has sponsored, endorsed or joined the conversation yet
 
 
 
Community ,[object Object],[object Object]
Community ,[object Object],Individuals will allow themselves to be managed within communities controlled by institutions How is it going to pan out?
Community ,[object Object],Facilitate the process of community building within your customer base Be crystal clear about your community proposition  (it is the new brand proposition)
But if you are … Collaborative Collective Communal At least understand that there are different types of community
Summary ,[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
My link blog Come and have a conversation Me

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The social media revolution

  • 1.
  • 2. Understanding the Social Media Revolution AND Its impact on the world as we know it AND Working out what to do about it In 20 Minutes
  • 3.
  • 4.  
  • 5.
  • 6. The strange reflecty thing YouTube red RSS “homage” orange “ That”green Flickr blue
  • 7.
  • 8.  
  • 9.  
  • 10.  
  • 11.  
  • 12.  
  • 13.  
  • 14.
  • 15.
  • 16. These are today’s face of social media
  • 17. But they are not its beating heart
  • 18.
  • 19. Separation Content Means of distribution
  • 20.
  • 21. What did this mean for society? Religion Feudal monarchies Control via stories Control via hierarchy
  • 22. Then came Gutenberg He gave content a means of distribution
  • 23. Which in turn created … The Renaissance Science Mass culture The Enlightenment Mass democracy The media
  • 24. But more than this, Gutenberg cemented a marriage between content and distribution
  • 25.
  • 26. Welcome to the post-Gutenberg World Mass information distribution costs nothing Everyone has the tools
  • 27. We now can recognise that all of these distribution things …
  • 28. We now can recognise that all of these distribution things … Were actually content prisons
  • 29. We now can recognise that all of these distribution things … Were actually content prisons And now content is free to have its own life
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. This was my conversion moment St Paul Damascus Image: Creative Commons Copyright P-P Reubens
  • 38. But many don’t Let them eat blogs
  • 39.
  • 40. Where is it going to end? Music business – already dead Gutenberg media – very sick Banking – the next in line
  • 41.
  • 42. A funny thing is happening to trust Institution Process
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48. Mass brands will face death by 1,000 niches Conventional brand segmentation, like so much else, is just another ‘child of Gutenberg’
  • 49.
  • 50. Content You acquired customers Threw-out a mass communication net Gutenberg Customers acquire you Using crowd intelligence search and filter your digital space Post Gutenberg
  • 51.
  • 52.
  • 53. While I am at it - another mantra Google is a reputation engine – not a search engine And Google never forgets
  • 54. Good example: Electrolux social media newsroom
  • 56. Good example: Coke exploiting its archive
  • 57.
  • 58. Its happening No one from HSBC has sponsored, endorsed or joined the conversation yet
  • 59.  
  • 60.  
  • 61.  
  • 62.
  • 63.
  • 64.
  • 65. But if you are … Collaborative Collective Communal At least understand that there are different types of community
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71. My link blog Come and have a conversation Me