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Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Richard Wood
HighWire Doctoral Training Centre
Lancaster University
t. @rt_wood
e. rich@highwired.co.uk
w. richard-wood.co.uk
b. highwired.co.uk/rich




                     Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Valuing Social Networks
Through Creative Potential




           Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Michael Arrington’s Model
  • Divides Social Network user base geographically

  • Compares divided user base to marketing money spent in
    that region

  • Applies a weighted average to Social Network dependent on
    user location and their “market place”




                         Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
191 million
People online (U.S.) in 2008 (Comscore)




                           63%




                                   Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
191 million
People online (U.S.) in 2008 (Comscore)
                                                                                  Arringtons Model




                                 Advertsing spend online
                                                   ($25.2 billion)

                                                      Users


                                          $132                          p/a
                                          Average per person in U.S. (2008)




                                    (      Advertsing spend online
                                                      X
                                            Users in market place                                       )
                                    Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Each Social Network is assessed by “weighted
  averages”
  • Facebook with a core user base in U.S., U.K. etc is worth
    more than Orkut (predominantly Brazilian)

• Model scales accurately when compared to sales of
  LinkedIn, Bebo and Facebook




                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Bebo                            Facebook

    Points   3,530,156    10,223,824
  FBValue    $5.1 Billion $15 Billion
Bebo Value   $850 Million $13.5 Billion




                Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Arrington’s model makes no account of:
  • Social Interaction

  • Communication

  • Education and Learning

  • Consumer Psychology

  • or Creative Potential




                            Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Creative
Potential
        5 min
• What is creative potential?
  • Varying capacity of the ability or power to create

     •   The ability or prowess of individuals and/or groups to discover and develop
         new, uncommon or unique ideas or concepts or new associations between
         existing ideas or concepts

     •   Fluctuating variable affected by surroundings, interaction, communication and
         collaboration




                                 Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Why is creative potential important?
  • “Creativity is considered one of the core resources of the 20th
    Century” (Hornak 2009)

  • Increasing acknowledgement that creativity is more
    important than intellect and credentials in problem solving

  • Creative Students make better students




                            Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
"Imagination is more important than
           knowledge."
             - Albert Einstein




               Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Participation leads to collaboration
  • In networks where collaboration is promoted, interaction will
    often lead to collaboration

  • Von Hippel’s Kite Surfers



                                                                                            5 min



                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
“In the long history of human kind (and animal kind, too)
  those who have learned to collaborate and improvise
             most effectively have prevailed”
                      - Charles Darwin




                                                                                          5 min



                        Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Collaboration leads to creativity
  • Converges diverse ideas and/or beliefs

  • Increased engagement results in increased creativity (Kao et
    al. 2008)

  • Creativity is a cyclical process

  • Designers have to get passed the “Gatekeepers” of society
    (Csikszentmihalyi)

                                                                                             5 min



                           Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
“Creativity has always been a highly collaborative,
cumulative and social activity in which people with
different skills, points of view and insight share and
                develop ideas together”
                   - Charles Leadbeater




                                                                                         5 min



                       Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Creativity leads to innovation
  • “Creativity... is the engine that drives the new way of doing
    things” (Marques 2010)

  • “Innovation is the successful implementation of creative
    ideas...” (Amabile 200)

  • Creativity - generation

  • Innovation - implementation
                                                                                               5 min



                             Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
It’s a cyclical process

                                    Participation




   Innovation
                                                                Collaboration



                                      Creativity                                            5 min



                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Power of Social Network when used creatively
  • Increased speed of social communication/collaboration

  • Maya Facebook project

  • Innocentive

  • Mechanical Turk

  • Lost Camera

  • Open Street Map
                                                                                           5 min



                         Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Bounded Ideation Theory



           Understanding
                                       +

                                 -                 Ratio of good
        Cognitive Inertia                            ideas to
                                                    total ideas
                                 -

             Exhaustion




                            Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Divided message
 • Similar but differentiated ideas may detract from each other by
   splitting followers

 • Many voices with similar messages are weaker than many voices
   with the same message

• Echo Chamber




                             Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• “Group think” mentality

• Language
 • Must be a frame work of communication

 • Must be a common understanding




                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Wider access to creative means, networks and
  support

• Expectations on designers likely to rise

• Increased access to contextual awareness

• Increasingly context aware users

• Designers will be able to accurately identify which
  networks suit their needs



                       Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Less able to “hide behind technique”
  • No longer a job for life

• Access to “Gate keepers”

• Potential resource




                           Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Diversity of communication channels

• Diversity of user base
  • Ethnicity

  • Geographically

  • Educationally

• How are relationships formed
  • Serendipitous or not

  • Cross linking

  • Recommendations
                           Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Frequency of contact

• Duration of contact

• Physical vs.Virtual interaction

• Ability of the network to harbor an echo chamber

• Group think mentality

• Granularity of the system

• Language

• Customisation
                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Conclusion




             Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
• Current models don’t adequately value the creative
  aspects of Social Networks

• Creative Potential is “rife” and important on Social
  Networks

• There is a cyclical process of Participation,
  Collaboration, Creativity and Innovation

• Designers are faced with both an added creative
  resource but also added creative expectations

• There is a need to formulate a new valuation model

                          Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Richard Wood | @rt_wood | rich@highwired.co.uk | highwired.co.uk/rich




                              Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
Richard Wood | @rt_wood | rich@highwired.co.uk | highwired.co.uk/rich

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Valuing Social Networks Through Creative Potential

  • 1. Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 2. Richard Wood HighWire Doctoral Training Centre Lancaster University t. @rt_wood e. rich@highwired.co.uk w. richard-wood.co.uk b. highwired.co.uk/rich Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 3. Valuing Social Networks Through Creative Potential Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 4.
  • 5. • Michael Arrington’s Model • Divides Social Network user base geographically • Compares divided user base to marketing money spent in that region • Applies a weighted average to Social Network dependent on user location and their “market place” Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 6. 191 million People online (U.S.) in 2008 (Comscore) 63% Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 7. 191 million People online (U.S.) in 2008 (Comscore) Arringtons Model Advertsing spend online ($25.2 billion) Users $132 p/a Average per person in U.S. (2008) ( Advertsing spend online X Users in market place ) Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 8. • Each Social Network is assessed by “weighted averages” • Facebook with a core user base in U.S., U.K. etc is worth more than Orkut (predominantly Brazilian) • Model scales accurately when compared to sales of LinkedIn, Bebo and Facebook Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 9. Bebo Facebook Points 3,530,156 10,223,824 FBValue $5.1 Billion $15 Billion Bebo Value $850 Million $13.5 Billion Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 10. • Arrington’s model makes no account of: • Social Interaction • Communication • Education and Learning • Consumer Psychology • or Creative Potential Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 12. • What is creative potential? • Varying capacity of the ability or power to create • The ability or prowess of individuals and/or groups to discover and develop new, uncommon or unique ideas or concepts or new associations between existing ideas or concepts • Fluctuating variable affected by surroundings, interaction, communication and collaboration Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 13. • Why is creative potential important? • “Creativity is considered one of the core resources of the 20th Century” (Hornak 2009) • Increasing acknowledgement that creativity is more important than intellect and credentials in problem solving • Creative Students make better students Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 14. "Imagination is more important than knowledge." - Albert Einstein Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 15.
  • 16. • Participation leads to collaboration • In networks where collaboration is promoted, interaction will often lead to collaboration • Von Hippel’s Kite Surfers 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 17. “In the long history of human kind (and animal kind, too) those who have learned to collaborate and improvise most effectively have prevailed” - Charles Darwin 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 18. • Collaboration leads to creativity • Converges diverse ideas and/or beliefs • Increased engagement results in increased creativity (Kao et al. 2008) • Creativity is a cyclical process • Designers have to get passed the “Gatekeepers” of society (Csikszentmihalyi) 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 19. “Creativity has always been a highly collaborative, cumulative and social activity in which people with different skills, points of view and insight share and develop ideas together” - Charles Leadbeater 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 20. • Creativity leads to innovation • “Creativity... is the engine that drives the new way of doing things” (Marques 2010) • “Innovation is the successful implementation of creative ideas...” (Amabile 200) • Creativity - generation • Innovation - implementation 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 21. It’s a cyclical process Participation Innovation Collaboration Creativity 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 22. • Power of Social Network when used creatively • Increased speed of social communication/collaboration • Maya Facebook project • Innocentive • Mechanical Turk • Lost Camera • Open Street Map 5 min Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 23.
  • 24. Bounded Ideation Theory Understanding + - Ratio of good Cognitive Inertia ideas to total ideas - Exhaustion Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 25. • Divided message • Similar but differentiated ideas may detract from each other by splitting followers • Many voices with similar messages are weaker than many voices with the same message • Echo Chamber Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 26. • “Group think” mentality • Language • Must be a frame work of communication • Must be a common understanding Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 27.
  • 28. • Wider access to creative means, networks and support • Expectations on designers likely to rise • Increased access to contextual awareness • Increasingly context aware users • Designers will be able to accurately identify which networks suit their needs Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 29. • Less able to “hide behind technique” • No longer a job for life • Access to “Gate keepers” • Potential resource Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 30.
  • 31. • Diversity of communication channels • Diversity of user base • Ethnicity • Geographically • Educationally • How are relationships formed • Serendipitous or not • Cross linking • Recommendations Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 32. • Frequency of contact • Duration of contact • Physical vs.Virtual interaction • Ability of the network to harbor an echo chamber • Group think mentality • Granularity of the system • Language • Customisation Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 33. Conclusion Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 34. • Current models don’t adequately value the creative aspects of Social Networks • Creative Potential is “rife” and important on Social Networks • There is a cyclical process of Participation, Collaboration, Creativity and Innovation • Designers are faced with both an added creative resource but also added creative expectations • There is a need to formulate a new valuation model Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 35. Richard Wood | @rt_wood | rich@highwired.co.uk | highwired.co.uk/rich Valuing Social Networks Through Creative Potential • Fiscar 2010 • Sunday 23rd May 2010
  • 36. Richard Wood | @rt_wood | rich@highwired.co.uk | highwired.co.uk/rich