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social media strategy & execution
introductions
introductions




            i love bacon
introductions




            i love bacon

            created and managed brands at nike
introductions




            i love bacon

            created and managed brands at nike
            key member of rebranding for Denver
            Broncos, NY Giants, Oregon Ducks, Florida
            State, Portland State and Brand Jordan
introductions




            i love bacon

            created and managed brands at nike
            key member of rebranding for Denver
            Broncos, NY Giants, Oregon Ducks, Florida
            State, Portland State and Brand Jordan
            founder of a clothing line, dry cleaning service,
            mobile wine app, web sites
introductions




            i love bacon

            created and managed brands at nike
            key member of rebranding for Denver
            Broncos, NY Giants, Oregon Ducks, Florida
            State, Portland State and Brand Jordan
            founder of a clothing line, dry cleaning service,
            mobile wine app, web sites

            wine+food blogger
introductions




            i love bacon

            created and managed brands at nike
            key member of rebranding for Denver
            Broncos, NY Giants, Oregon Ducks, Florida
            State, Portland State and Brand Jordan
            founder of a clothing line, dry cleaning service,
            mobile wine app, web sites

            wine+food blogger

            interactive brand manager - iggli
From the Hubspot Inbound marketing brief
rethinking marketing




    OUTBOUND MARKETING                                            INBOUND MARKETING
From the Hubspot Inbound marketing brief
rethinking marketing




    OUTBOUND MARKETING                                             INBOUND MARKETING
       Telemarketing
        Trade Shows
         Direct Mail
          Print ads
       TV/Radio spots
        Email Blasts



      interruption (not disruption)
From the Hubspot Inbound marketing brief
rethinking marketing




    OUTBOUND MARKETING                                             INBOUND MARKETING
       Telemarketing                                                    SEO/SEM
        Trade Shows                                                In-Store Promotion
         Direct Mail                                                       RSS
          Print ads                                                       Mobile
       TV/Radio spots                                                 Social Media
        Email Blasts                                                Free Tools/Trials
                                                                       Viral Videos


                                                                    permission via engaging on a
      interruption (not disruption)
                                                                           personal level
the way it was




      In the 1990’s (web 1.0) consumers would visit one website
      at a time and interact with the information on that site only.
the way it
is




         With web 2.0 consumers don’t access information on one
       site only. Information is posted, and can be reposted in other
        places. Information “gets in the way” of traffic on other sites
          via web 2.0 sharing tools, including on mobile web sites.
the way it
is




         With web 2.0 consumers don’t access information on one
       site only. Information is posted, and can be reposted in other
        places. Information “gets in the way” of traffic on other sites
          via web 2.0 sharing tools, including on mobile web sites.
the power of word of mouth




                                 +




       Let’s suppose Larry has a BLT sandwich and loves it so
           much he decides to send out a tweet about it...
the power of word of mouth




                                   +




       Let’s suppose Larry has a BLT sandwich and loves it so
            much he decides to send out a tweet about it...
       ...ten of Larry’s friends see the tweet and are big fans of
                   Larry’s experience with the BLT.....
Those 10 people rebroadcast Larry’s bacon-y goodness to
   their social connections of about 300 friends each.
Those 10 people rebroadcast Larry’s bacon-y goodness to
   their social connections of about 300 friends each.
Before you know it, Larry’s love of BLT has reached 3,000
             sets of eyeballs within minutes.
all from a single broadcast message*




         *via influencers
online influence




                  Influence =
via @micah
online influence




   Influence = Reach(Brand x    Expertise x Trust)




                                   *reach is a multiplier of influence
Nielsen 3/09
social web stats


                                  worldwide internet users use social media
                        68%       as a way to communicate

                                  worldwide internet users use email as a
                        65%       way to communicate

                                  users on Facebook. If Facebook were a country,
            300,000,000           it would be about the size of the U.S.

            100,000,000           monthly views on YouTube in U.S.

                                  hits on icanhascheezburger.com
          1,000,000,000           blog in 23 months—more than CNN

                       99%        of SMS Text messages get opened.


                   1382%          Twitter’s growth rate in 2009
a good example of #socialbranding:
a good example of #socialbranding:




    March 1, 2009 Skittles redirected their homepage to a Twitter
                     search term for #skittles.
a poor example of #socialbranding:
a poor example of #socialbranding:




    March 1, 2009 Skittles redirected their homepage to a Twitter
                      search term for #skittles.
     People thought it was fun to post racial slurs and swearing.
                     Didn’t engage influencers.
a successful viral campaign
a successful viral campaign




              Murphy-Goode winery - A Really Goode Job
a successful viral campaign




              Murphy-Goode winery - A Really Goode Job
a successful viral campaign




              Murphy-Goode winery - A Really Goode Job
a successful viral campaign




              Murphy-Goode winery - A Really Goode Job
                              Over 300 million media hits since May 1
live search-find conversations




     Google’s search model giving way to live search results and
      the ability to track conversations about a brand real time.
live search-find conversations




     Google’s search model giving way to live search results and
      the ability to track conversations about a brand real time.
the power of live search




      On March 30th I sent out a tweet criticizing Splenda. Within 5
      minutes, their competitor, Truvia sent an offer for a free sample.
the power of live search




      On March 30th I sent out a tweet criticizing Splenda. Within 5
      minutes, their competitor, Truvia sent an offer for a free sample.
HOW DOES
THIS APPLY
TO RETAIL?
in-store, #tags & mobile
in-store, #tags & mobile
in-store, #tags & mobile
in-store, #tags & mobile
in-store, #tags & mobile
in-store, #tags & mobile
branding for the lizard brain
branding for the lizard brain




                     (




       a decent brand will
     register on the front of
         the brain in the
            eyeballs.
     #Ford & #americanidol
branding for the lizard brain




                     (


                                (
       a decent brand will        a GREAT brand will
     register on the front of   register deep down on
         the brain in the           the lizard brain.
            eyeballs.           #Coke & #americanidol
     #Ford & #americanidol
ideas for integer
ideas for integer



              (user-generated) content is king

              + Polaris sickest ride
              + Royal Caribbean best trip
              + Royal Caribbean biggest ship stories
              + Twitter Search wall
              + “10 ways to...” lists are highly viral
              + Find the Influencers and engage them
              + Find the conversations that are happening
                in the digital space and disrupt them
connect



          text ‘rickbakas’ to 50500
          justbrand.me iPhone, iPod Touch, Storm & Android friendly
          rickbakas.com iPhone, iPod Touch, Storm & Android friendly
          twitter.com/rickbakas
          rbakas@mac.com
connect



          text ‘rickbakas’ to 50500
          justbrand.me iPhone, iPod Touch, Storm & Android friendly
          rickbakas.com iPhone, iPod Touch, Storm & Android friendly
          twitter.com/rickbakas
          rbakas@mac.com


          Q&A
thank you for your time. i hope this was helpful.

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SocialBranding via Influence

  • 1.
  • 2. social media strategy & execution
  • 4. introductions i love bacon
  • 5. introductions i love bacon created and managed brands at nike
  • 6. introductions i love bacon created and managed brands at nike key member of rebranding for Denver Broncos, NY Giants, Oregon Ducks, Florida State, Portland State and Brand Jordan
  • 7. introductions i love bacon created and managed brands at nike key member of rebranding for Denver Broncos, NY Giants, Oregon Ducks, Florida State, Portland State and Brand Jordan founder of a clothing line, dry cleaning service, mobile wine app, web sites
  • 8. introductions i love bacon created and managed brands at nike key member of rebranding for Denver Broncos, NY Giants, Oregon Ducks, Florida State, Portland State and Brand Jordan founder of a clothing line, dry cleaning service, mobile wine app, web sites wine+food blogger
  • 9. introductions i love bacon created and managed brands at nike key member of rebranding for Denver Broncos, NY Giants, Oregon Ducks, Florida State, Portland State and Brand Jordan founder of a clothing line, dry cleaning service, mobile wine app, web sites wine+food blogger interactive brand manager - iggli
  • 10. From the Hubspot Inbound marketing brief rethinking marketing OUTBOUND MARKETING INBOUND MARKETING
  • 11. From the Hubspot Inbound marketing brief rethinking marketing OUTBOUND MARKETING INBOUND MARKETING Telemarketing Trade Shows Direct Mail Print ads TV/Radio spots Email Blasts interruption (not disruption)
  • 12. From the Hubspot Inbound marketing brief rethinking marketing OUTBOUND MARKETING INBOUND MARKETING Telemarketing SEO/SEM Trade Shows In-Store Promotion Direct Mail RSS Print ads Mobile TV/Radio spots Social Media Email Blasts Free Tools/Trials Viral Videos permission via engaging on a interruption (not disruption) personal level
  • 13. the way it was In the 1990’s (web 1.0) consumers would visit one website at a time and interact with the information on that site only.
  • 14. the way it is With web 2.0 consumers don’t access information on one site only. Information is posted, and can be reposted in other places. Information “gets in the way” of traffic on other sites via web 2.0 sharing tools, including on mobile web sites.
  • 15. the way it is With web 2.0 consumers don’t access information on one site only. Information is posted, and can be reposted in other places. Information “gets in the way” of traffic on other sites via web 2.0 sharing tools, including on mobile web sites.
  • 16. the power of word of mouth + Let’s suppose Larry has a BLT sandwich and loves it so much he decides to send out a tweet about it...
  • 17. the power of word of mouth + Let’s suppose Larry has a BLT sandwich and loves it so much he decides to send out a tweet about it... ...ten of Larry’s friends see the tweet and are big fans of Larry’s experience with the BLT.....
  • 18. Those 10 people rebroadcast Larry’s bacon-y goodness to their social connections of about 300 friends each.
  • 19. Those 10 people rebroadcast Larry’s bacon-y goodness to their social connections of about 300 friends each.
  • 20.
  • 21. Before you know it, Larry’s love of BLT has reached 3,000 sets of eyeballs within minutes.
  • 22.
  • 23. all from a single broadcast message* *via influencers
  • 24. online influence Influence =
  • 25. via @micah online influence Influence = Reach(Brand x Expertise x Trust) *reach is a multiplier of influence
  • 26. Nielsen 3/09 social web stats worldwide internet users use social media 68% as a way to communicate worldwide internet users use email as a 65% way to communicate users on Facebook. If Facebook were a country, 300,000,000 it would be about the size of the U.S. 100,000,000 monthly views on YouTube in U.S. hits on icanhascheezburger.com 1,000,000,000 blog in 23 months—more than CNN 99% of SMS Text messages get opened. 1382% Twitter’s growth rate in 2009
  • 27. a good example of #socialbranding:
  • 28. a good example of #socialbranding: March 1, 2009 Skittles redirected their homepage to a Twitter search term for #skittles.
  • 29. a poor example of #socialbranding:
  • 30. a poor example of #socialbranding: March 1, 2009 Skittles redirected their homepage to a Twitter search term for #skittles. People thought it was fun to post racial slurs and swearing. Didn’t engage influencers.
  • 31. a successful viral campaign
  • 32. a successful viral campaign Murphy-Goode winery - A Really Goode Job
  • 33. a successful viral campaign Murphy-Goode winery - A Really Goode Job
  • 34. a successful viral campaign Murphy-Goode winery - A Really Goode Job
  • 35. a successful viral campaign Murphy-Goode winery - A Really Goode Job Over 300 million media hits since May 1
  • 36. live search-find conversations Google’s search model giving way to live search results and the ability to track conversations about a brand real time.
  • 37. live search-find conversations Google’s search model giving way to live search results and the ability to track conversations about a brand real time.
  • 38. the power of live search On March 30th I sent out a tweet criticizing Splenda. Within 5 minutes, their competitor, Truvia sent an offer for a free sample.
  • 39. the power of live search On March 30th I sent out a tweet criticizing Splenda. Within 5 minutes, their competitor, Truvia sent an offer for a free sample.
  • 40.
  • 48. branding for the lizard brain
  • 49. branding for the lizard brain ( a decent brand will register on the front of the brain in the eyeballs. #Ford & #americanidol
  • 50. branding for the lizard brain ( ( a decent brand will a GREAT brand will register on the front of register deep down on the brain in the the lizard brain. eyeballs. #Coke & #americanidol #Ford & #americanidol
  • 52. ideas for integer (user-generated) content is king + Polaris sickest ride + Royal Caribbean best trip + Royal Caribbean biggest ship stories + Twitter Search wall + “10 ways to...” lists are highly viral + Find the Influencers and engage them + Find the conversations that are happening in the digital space and disrupt them
  • 53. connect text ‘rickbakas’ to 50500 justbrand.me iPhone, iPod Touch, Storm & Android friendly rickbakas.com iPhone, iPod Touch, Storm & Android friendly twitter.com/rickbakas rbakas@mac.com
  • 54. connect text ‘rickbakas’ to 50500 justbrand.me iPhone, iPod Touch, Storm & Android friendly rickbakas.com iPhone, iPod Touch, Storm & Android friendly twitter.com/rickbakas rbakas@mac.com Q&A
  • 55.
  • 56. thank you for your time. i hope this was helpful.