DAMA International Symposium San Diego CA 03-17-2008
CDOVision - RJA Presentation FINAL
1. The Wisdom Of DataThe Wisdom Of Data
VisualizationVisualization
A Discussion Surrounding The Use Of
Data Visualizations With Big Data
2. AgendaAgenda –– Big Data VisualizationsBig Data Visualizations
• Big Data Visualizations – A Starting Position
• Information Is The New Currency
• What Has Been Missing, Wal-Mart Challenge
• One Screen Is Not Enough
• Infographics And Big Data
• Best Practice Big Data Visualization Examples
3. What Is Big Data?What Is Big Data?
Authors Opinion (not that of CDO Conf. or sponsors)…
Big Data Can Be Likened To Teenage RelationshipsBig Data Can Be Likened To Teenage Relationships
Everyone Talks About It,
No One Really Knows How To Do It,
It’s Been The Source Of Many Rumors,
Everyone Thinks That Everyone Else Is Doing It,
So Everyone Claims They Are Doing It !
4. Big Data vs. Business IntelligenceBig Data vs. Business Intelligence
4
“27
Chinese
Restaurants within
a 5 mile radius of
Roswell, Georgia
that are Zagat’s 5
star rated”
“27
Chinese
Restaurants within
a 5 mile radius of
Roswell, Georgia
that are Zagat’s 5
star rated”
Options =
“Benefit Driven
Usage”
Understanding
Patterns = “Context
& Function”
Data In Context
= “Related”
Unstructured,
Semi- or
Structured
Data
Insight
Knowledge
Information
Data
Business Performance Management
Making coherent judgments and inferences from the knowledge
gained by evaluating all the possible outcomes
Business Intelligence & D/W
Making sense of these facts so that we can now derive
conclusions from related and non-related information
Performance Reporting
Placing these facts into the context of your
business model and operations process
Raw Data Reporting
Structured and Unstructured raw elements or
images (structured vs. unstructured)
Big Data Is Completely Different
Finding answers to questions that you did not even conceive of
prior - based upon technology, data science and other analytics.
Data does not have to be cleansed, just understood semantically.
BIGBIG
DATADATA
“27”
“27
Chinese
Restaurants”
“27 Chinese Restaurants
within a 5 mile radius”
K-Means Cluster Of All
Restaurant Attributes In
Northern GA To Find Similar
Traits and Demographics…
5. Information Is The New CurrencyInformation Is The New Currency11
1 – http://www.pwc.com/gx/en/information-security-survey/pdf/safeguarding_the_new_currency.pdf
2 – http://www.tieto.com/top-stories/information-strategic-business-asset-are-you-managing-it-such
• Information Is Currency
– It will be the most valuable
asset in our organization
– Without information, nothing
else we own will have value
– “Without knowledge, you’re
powerless” 2
• Time Is Money
– We are making the way we
use and consume
information faster
– Turning data to information
to knowledge to insight
• Need For Trust
– Legal compliance (SOX, …)
– Data integrity (Spreadmarts)
6. Big Data VisualizationsBig Data Visualizations
• Authors Starting Opinion On Visualizations…
– One Screen Does Not Support “Ah-Ha” Moments1
– “Infographics” - are graphic, visual representations of
information, data or knowledge2
• Intended to present complex information quickly/clearly
• They can improve cognition utilizing graphics to enhance
human visual system’s ability to see patterns and trends
– Visualizations Provide A Picture Of Information
• A picture is worth a thousand words when used right
1 – “The Work Of Edward Tufte & Graphics Press” www.edwardtufte.com
2 – “Infographic” www./Wikipedia.com
7. A Picture Is Worth AA Picture Is Worth A ““BillionBillion”” WordsWords……
7
8. What Has Caused Big DataWhat Has Caused Big Data……
THREE REASONS FOR THE CHANGING CLIMATE:THREE REASONS FOR THE CHANGING CLIMATE:
1) New Data Sources & Sensors 2) Cloud Computing 3) Mobile Devices
9. Providing InsightProviding Insight –– The SamThe Sam’’s Club Challenges Club Challenge
• Information was trapped by constraints
– Locked into silo’s of systems (dates)
– Projects created one-off solutions
• Data was everywhere – but not cataloged
– Tending to downplay challenges and risks
• More than one dictionary in enterprise
– Item
– Business Terms
• Brittle, tightly-coupled systems
10. One Screen Is Not EnoughOne Screen Is Not Enough……
• Combined Visualizations Improve Cognition
11. Infographics & Big DataInfographics & Big Data
The SamThe Sam’’s Club Solutions Club Solution
• Big Data Is Not A Buzz Word Anymore
– Variety, Velocity, Volume & Veracity Of Data
• Getting All The Sources Into The Data Lake Was Key
• Used Extreme Agile Implementation (4 months)
– Visualizations “Freed The Information”
• Providing Linkages Between Information Was Key
• Business Immediately Found Value
– Utilizing Pre-Built Visualizations With Touch-Screens
• Information Provided Insight For Data Science
12. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
• Combined Visualizations Improve Cognition
Category
Sub Category
Fine Line
FineLine1
FineLine2
FineLine3
FineLine4
FineLine5
FineLine6
…
13. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
Measures and More Measures!Measures and More Measures!
•Federal Reserve Chair Janet Yellen
uses a dashboard of jobs data
– In past, a single measure
(unemployment rate)
– Make economic and labor policy
decisions
•Instead, she uses dozen different
measures
– Providing a more holistic, accurate,
and actionable view of the United
States economy
•Single measure of anything complex –
Poor!
– Whether it’s the U.S. economy
– Customer satisfaction and predictive
maintenance
– Oversimplifying something to the
point of not being useful or actionable
14. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
Seeing The Data Points Utilized The Human Mind!
15. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
• Customer Views For Differential Analysis
Recency
Freq-
uency
Value Tenure
16. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
• Showing Time Periods Geospatially
17. Best Practice Big Data VisualizationsBest Practice Big Data Visualizations
• Showing Movement Of Customers
• Utilizing “Data Science” Groupings
Out of over 300 data elements, a total of 45 visit behavior features were found to be significant
in predicting customer behavior
18. Key TakeawaysKey Takeaways……
• Big Data Visualizations Are The Future
– You will not see Excel or other “reporting”
• Use More Than One “Screen” To Gain “Brain” Insights
• Build With Best Practices
– Build Iteratively – Data Sources & Graphics Integrations
– Combine Up To Four Measures Per Graphic
– Visualize Movement Pictorially
• Customers Moving By Group
• Geospatial Movement By Time
• Plan For Extreme (Web) Scale
18
21. Kimberly-Clark – An Overview
Formed in 1872
A Paper and Newsprint Company
Leading the world in essentials for a better life.
22. Our Company
58,000 employees worldwide
$21 Billion in Net Sales in 2012
#1 or #2 position in more
than 80 countries
Nearly one-quarter of the
world’s population use our
products daily
Leading the world in essentials for a better life.Leading the world in essentials for a better life.
24. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
“Lead the world in
essentials for a
better life”
Our Vision
25. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
Our Businesses
Personal Care
Health Care
Consumer Tissue
K-C Professional
26. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
2012 Business Profile
KCP &
Other
Personal
Care
Net Sales
$21.1 Billion
KCP &
Other
Consumer
Tissue
Personal
Care
Operating Profit
$3.1 Billion
Health
Care Health
Care
Consumer
Tissue
Consolidated results from continuing operations
27. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
2012 Geographic Profile
Europe
Asia, Latin
America
and Other
North
America
North
America
Asia, Latin
America
and Other
Europe
Consolidated results from continuing operations
Net Sales
$21.1 Billion
Operating Profit
$3.1 Billion
28. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
Environmental Stewardship
Be responsible
stewards of the
environment and
positive contributors to
our communities
Create a Better Future
Leading the world in essentials for a better life.
29. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
Authentic
Accountable
Innovative
Caring
Our Culture
We continue our heritage of
honesty, integrity, and
courageously doing the right
thing
We take ownership for our
business and our future
We are committed to new
ideas that add value
We respect each other and care
for the communities where we
live and work
Values
30. Leading the world in essentials for a better life.Leading the world in essentials for a better life.
K-C Global Strategy
Shaping Our Future
• Manage portfolio to balance growth,
margin, cash flow
• Invest in brands, innovation, growth
initiatives
• Deliver sustainable cost reduction
• Disciplined capital management to improve
ROIC and return cash to shareholders