Robert Trimble is seeking a career in Network Engineering and has over 15 years of experience in various IT roles including network administration, help desk support, and computer repair and imaging. He has a degree in Network Engineering and multiple technical certifications. His objective is to obtain a long-term career where he can apply his analytical, problem-solving and computer skills.
1. Robert Trimble
396 Olsen Ave.
Columbus, Georgia 31907
706-358-9870
rtrimble_77@yahoo.com
Objective:
Highly self-motivated and goal oriented professional in and out of the field; highly committed to
pursuing a long term career in Network Engineering demonstrating strong analytical and problem
solving skills, computer proficiency. Enthusiastic contributor with a collaborative spirit and a
passion for seeing a quality job through to completion.
Windows
2000/XP and
Vista Windows 7
Management
Consumer services
Network Administration
Internal computer components repair
Education:
Virginia College Network Engineering September 2014
President’s List Recipient 2012-2013
Perfect Attendance 2013
Skills/Abilities:
COMPTIAA+ Certified, COMPTIASECURITY + CERTIFIED, COMPTIANETWORK +
CERTIFIED, MS Word, Excel, PowerPoint, Access, Windows 2008, XP, Vista, Windows 7,
Window 2008 Server, Cisco, Linux, Basic Troubleshooting.
Work Experience:
American Home Shield, Call center for Home Warranties February 2015- Present
Explain to home owners what is and what’s not covered based on their contract.
Informed them of all the option that are available to them
Also acting as liaison between home owners and the technician.
K-Force, Imaging note books/ tablets for Well care February 2015
Transferred all files and applications for the end user ensuring complete work from home
access and connection to their VPN
Upgraded all paperwork turned in at day end
Accountable for all equipment leaving and handed out to end users
Valor Services, Imaging and deploying at Martin Army September 2014-October-2014
Implemented images on notebooks and desktops
Completed quick fixes when necessary
2. Set up computers while ensuring that they could pass a visual inspection
NCT, Printer installer, Helpdesk April 2014-June 2014
Network Printer installer, Helpdesk
Verify that each Synovus printers has all the correct parameters to operate properly in many
different states.
Part of a 2 man team that assemble and configured a photo lab
Taught employees how to access the new operating system and what new features that are
available
TEK Systems, Computer Network Specialist January 2014-March
Computer Specialist
Finish part two of the network installation at the new Holiday Inn in Perry GA.
2nd shift leader for the Window 7 migration for VDI, laptops, and desktops in over 5 locations,
and over 2000 employees
Was the first employee to pass TSYS 40yrs background check and credit check
NCR, Production/Manufacturing Columbus, GA November 2013-January-2014
Service Technician
Worked on line that achieved 90% of quality goals while exceeding production targets
Comprehensive knowledge of inventory control and warehouse operations
Picked and packed all product orders for shipment
Afni, Opelika, AL 2012-2013
Web Chat Sales
Chat with customers online, while assisting them with navigating the website
Managed multiple online chats at once while making online purchases happen
Lane, Columbus, GA 2011
Machine Tech
Performed many tasks such as setting up and starting machines and making adjustments
to the final product to meet specifications
Kept product at a pace to get order out at specific time
ATT Wireless, El Paso, TX 2008-2009
Call Center
Sold wide array of product and services including U-Verse, Broadband, Wireless
equipment and maintenance plans
Explained bills to customers and made corrections when necessary
United States Army 1997-2006
Multichannel Transmission Systems Operator-Maintainer
Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit
3. Installed, operated and performed strapping, restrapping, preventive maintenance checks
and services
Member of 5 unite team which ensured high functionality of UHF/SHF/VHF
communication systems