The document is a resume for Roberto Justiniano, an Audio/Video Specialist and Project Manager with extensive experience managing videoconferencing systems and audio/visual equipment. He has over 15 years of experience in implementing and supporting videoconferencing networks and audio/visual systems for conferences. His technical skills include Polycom, Crestron, AMX, and Microsoft Lync systems. He currently works as a Videoconferencing Specialist at EmblemHealth, where he manages video equipment for conferences and events.

1. ROBERTO JUSTINIANO
New Hyde Park, NY 11040
Robjustiniano@icloud.com | 917-626-0365
AUDIO/VIDEO SPECIALIST PROJECT MANAGER
Project Management Audio & Video Conferencing Web-based Conferencing
SUMMARY
An energetic, technology driven Audio/Video Specialist and project Manager with an extensive background in
managing all aspects of Videoconferencing Audio / Visual Systems. Established dedicated IP based video network with
Polycom Network Servers and Video Conferencing Systems. Deep knowledge and understanding of IP Networks, and
ISDN, PRI’s based videoconferencing systems, desktop videoconferencing, Audio/Visual, Crestron, AMX touch screens,
Sound Structure Amps, Clear One, Tandberg, MS Lync, Web Ex, wireless and PBX. Areas of expertise include:
 Project Planning & Implementation
 Vendor Management
 Budgets
 Negotiation
 Integrated Audio Visual Systems
 Event Planning
 Employee Managment
TECHNICAL CERTIFICATIONS
 Polycom Training
 Polycom CMA, RMX 2000 Bridge, MGC 100 Video Bridge
 Path-Navigator, Web-commander, Gate-Keeper,
 Polycom CVE 2010 Certification
Productivity Point International, Maitland FL
Certification for Windows 2000 Professional Network Essentials
Certification for Microsoft Windows 2000 Professional Server
Certification for Windows 2000 Professional Active Directory
TECHNICAL SKILLS
Software
RMX Manager, Polycom CMA 5000, Webcommander, PathNavigator, MGC Manager for the ACCORD 100, Polycom
Global Management Software, Professional, Windows Professional Server, Windows, Windows NT, MS Office Excel,
Word, Power Point, Anti-Virus, Corel, Visio,
Hardware
Polycom RMX, CMA, Path-Navigator, MCU, Polycom and Tandberg Endpoint, MGCAccord 100, Codian Bridge,
Picturetel, Vcon, Vtel, Flat Video Screens, AMX-Crestron touch panels, X-Panels, Front and rear projection, Extron
switches, Gentner matrix, Amplifiers, Video Cameras, PBX and voice mail, Video switches, Adtran, Laptops, PC’s, and
Printers.

2. PROFESSIONAL EXPERIENCE
EMBLEM-HEALTH /GHI/HIP HEALTH PLANS, NEW YORK, NY 8/2002-Present
Videoconferencing Specialist
 Project manage the purchase and installation of Video-Conferencing server CMA, RMX, MGC 100 -- Polycom’s
videoconferencing bridge, Path--Navigator, Web-Commander, and Video Systems.
 Research numerous videoconferencing bridges and alternatives to ISDN and recommended video over IP and the
MGC 100.
 Configure videoconferencing systems for video over an overlay network.
 Provide written weekly progress reports on all aspects of videoconferencing.
 Liaison with the Telco’s to provide PRI’s, T1’s, and ISDN services.
 Experience with Cisco Architects in the development of a Dedicated IP Network for videoconferencing.
 Provide support for all the videoconferencing meetings.
Audio/Visual
 Partnered with Consulting Company to design and implement Conference Center at 55 Water Street consisting 10
Conference rooms with LCD screens and audio/video conferencing, Large conference room, with Three Divisible
Conference rooms Multi-Screens and inputs with up capacity for up 300 participants.
 Led the design of boardroom and Executive conference rooms with state-of-the-art audio/visual equipment
including touch panels Voice and Videoconferencing systems.
 Managed Executive and Corporate events including Board meeting and after-hours events.
WIREONE TECHNOLOGY, NEW YORK, NY 10/2001- 7/2002
Network Video Engineer / Trainer
Network Video Engineer at WireOne Technologies and GlowPoint an IP based videoconferencing solutions provider
and a videoconferencing integrator.
 Install and configure Video Network switches.
 Build and install Audio video Racks.
 Install ISDN / IP based videoconferencing systems and configure and test for IP video calls on Lans and Wans, and
on Glow-Point WireOne’s Video dedicated Network.
 Install Plasma screens.
 Train local systems administrators to Manage and operate new videoconferencing systems.
 Test and trouble-shoot problems with videoconferencing systems onsite and remotely.
 Certify new installs with WireOne’s bridging service’s onsite and remotely.
 Provide onsite videoconferencing support for high profile meetings.
 Operate secondary video camera attached to videoconferencing unit for higher quality videoconference meeting.
 Train personnel on the use of videoconferencing equipment and screens.
E.M. WARBURG, PINCUS & CO. LLC, NEW YORK, NY
Audio-Visual / Wireless Manager / Telecommunications Engineer 1998-2001
 Responsible for managing, troubleshooting, and problem solving, for systems including audio/visual,
videoconferencing.
 PBX, cellular paging services. Researched, negotiated vendor contracts, responsible for executing implementation
and training.
 Project managed the Implementation of videoconferencing systems in offices worldwide, saving company money
in business travel.
 Led the design of boardrooms with state-of-the-art audio/visual equipment including AMX touch panels Front and
rear projection systems, Voice lift Video and audio conferencing and Multi-Media displays and inputs for PC based
presentations.

3.  Project managed the redesign of the AMX touch panels to better suit the needs of our business.
 Project managed the vendor relating to work on the Boardrooms including floor drawings.
 Arranged for videoconferencing facilities on and off premises that facilitated long distance communication with
client.
 Planned and operated Audio/Visual systems for all Quarterly Review Meetings.
 Tested and repaired all of the AV equipment including white balancing of cameras, Monitors, Codecs, video and
audio conferencing and front and rear projection.
 Maintained PBX switch for 400 employees as well as the completion of all moves, adds and changes (MACS) on the
system including voicemail and punched down of personnel to location.
 Activated jacks on a timely basis for new users on the Network by patching the cables to their locations.
 Assisted in the upgrade of routers from 3Com to Cisco for faster connectivity.
Audio/Visual Systems Manager 1989–1998
 Responsible for purchasing, maintaining, and troubleshooting, videoconference systems, and audio/visual
equipment. Leased necessary equipment. Traveled to off-site locations to set up video calls for high profile
conferences.
Office Services Manager 1984–1989
 Responsible for daily management of shipping and receiving, the mailroom, faxing and reproduction center and
office supplies, servicing over 400 employees. Managed account receivables and payables. Supervised six
employees.
EDUCATION
STATE UNIVERSITY OF NEW YORK AT ALBANY
 Majored in American Foreign Policy
 Minored in Roman and Greek Ancient Civilizations