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Roberto Martinez-Maldonado
Peter Goodyear
Multi device Support for
Colocated Collaborative Design
for Learning
@RobertoResearch
F2F interaction is great
for tasks like:
Collaboration
Ideation
Storytelling
Problem solving
Negotiation
Designing
Collective thinking
Team work
Projects
WICKED PROBLEMS
…
Many times teams fail
for varied reasons like:
Inadequate tools,
Social conflicts,
Ill-defined tasks
Personal differences,
Limited resources
….
and other situations hard
to explain
…
Supporting
collaboration is not
new:
Collaborative Work (CSCW)
and Learning to Collaborate and by
Collaborating
(CSCL)
Historical work on CSCW spaces
(iLand) Streitz et al,, 1997
Bowers& Martin, 1991 Heat & Luff, 1991
(Roomware) Streitz et al,, 2000
Understanding collaboration
is getting even more complex
… as interactive surfaces become more accessible and pervasive
Yao et al., 2006
CSCW spaces-more recent work
Wigdor et al., 2006
Luff et al., 2015
Marquardt, 2013
Understanding collaboration
is still a key first step for designing
better systems
Analysis Problem 1: Oversimplification,
Quantification, Too much Focus
(e.g. only on tools)
Analysis Alternative: Ethnography
Problem: Quite expensive
What happens if:
we are not ethnographers?
we don’t have the resources?
parts of the analysis need to be
automated?
we need to provide support on the
fly?
we need to combine quantitative
methods?
 …..
Our contribution
A toolset that sits in an ecology of resources to
support collocated educational design (OZCHI’ 16).
A holistic analysis approach to support the
selection of analytical tools and interpretation of
results (CHI’ 16*)
*Martinez-Maldonado, R., Goodyear, P., J.Kay, Thompson, K., and Carvalho (2016) An Actionable
Approach to Understand Group Experience in Complex, Multi-surface Spaces. SIGCHI
Conference: Human Factors in Computing Systems, CHI 2016, 2062-2074.
Our Analysis
Framework
(4 pieces)
Physical component
the place in which activity
unfolds, the physical and digital
space and objects; the input
devices, screens, software,
material tools, awareness tools,
artefacts, etc.
Social component
types of groupings (e.g. dyads,
trios, groups, networks of
people);
scripted roles;
divisions of labour, etc,
Epistemic component
implicit and explicit knowledge-
oriented elements that shape
the participants’ tasks and
working methods
Enactment
of the
Designed Tasks
ACAD framework: Design -> Runtime
Our 3+1 components ACAD framework
Background: JiAnn Falleta
Collocated
Educational
Design
TASK: Educational Design
An educational design describes the tasks, materials,
pedagogies and social dynamics for educators and their
students aimed at providing learning opportunities in
students’ face-to-face or online activities, over a particular
time period
The studio
CSCL Slide
Design patterns Pattern catalogue
Editing learning tasks Learning workflows
DEMOGRAPHICS
Four teams (A, B, C and D),- 4 male and 8 female
Expertise teaching (4 advanced, 5 competent and 3 novice)
and educational design (5 advanced)
Tool experience: 8/12 participants had used an interactive
tabletop 7/12 an interactive 5/12 had used both and all used
tablets
Goal: produce two high-level competing candidate designs
Roles (Lecturer-L, Learning Designer-LD and Quality Assurance
Officer-QAO)
A B C D
User
experience
Set, Social, Epistemic
Tools use
Set, Social,
Epistemic
Attention
Set, Social,
Epistemic
Space and
mobility
Set, Social,
Epistemic
Process
Set, Social,
Epistemic
Roles
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
1- Usability
Inspired by: Berkman and Karahoca. 2012. A direct touch table-top display as a
multi-user information kiosk: Comparing the usability of a single display groupware
either by a single user or people cooperating as a group. IwC, 24, 5 (September 1,
2012), 423-437.
Umux
A B C D
User
experience
1 frustrated
3 inefficiency
1 frustrated No issues reported
1 frustrated
2 inefficiency
Set, Social, Epistemic
Tools use*
Set, Social,
Epistemic
Attention*
Set, Social,
Epistemic
Space and
mobility
Set, Social,
Epistemic
Process
Set, Social,
Epistemic
Roles
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
Method 1
2-3- Tools usage and attention
A B C D
User
experience
1 frustrated
3 inefficiency
1 frustrated No issues reported
1 frustrated
2 inefficiency
Set, Social, Epistemic
Tools use Tabletop
Tabletop (1 member
only)
Tabletop, IWB and
Wall
Tabletop, IWB,
dashboard and Wall
Set, Social,
Epistemic
Attention Projector
Dashboard, IWB,
Projector
IWB, Wall
Dashboard,
Projector, IWB, Wall
Set, Social,
Epistemic
Space and
mobility
Set, Social,
Epistemic
Process
Set, Social,
Epistemic
Roles
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
5- Space and
Mobility
Inspired by : Marquardt, Hinckley
and Greenberg. 2012. Cross-device
interaction via micro-mobility and f-
formations. In UIST '12, 13-22
A B C D
User
experience
1 frustrated
3 inefficiency
1 frustrated No issues reported
1 frustrated
2 inefficiency
Set, Social, Epistemic
Tools use Tabletop
Tabletop (1 member
only)
Tabletop, IWB and
Wall
Tabletop, IWB,
dashboard and Wall
Set, Social,
Epistemic
Attention Projector
Dashboard, IWB,
Projector
IWB, Wall
Dashboard,
Projector, IWB, Wall
Set, Social,
Epistemic
Space and
mobility
Fixed: SxS at the
tabletop
Fixed: 1 f2f and
2 sxd at the tabletop
Variable: sxs at all
the large devices
Set, Social,
Epistemic
Process
Set, Social,
Epistemic
Roles
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
Variable: 1 at IWB,
f2f/sxs at the tabletop,
sxs at the Wall
6- Processes
A B C D
User
experience
1 frustrated
3 inefficiency
1 frustrated No issues reported
1 frustrated
2 inefficiency
Set, Social, Epistemic
Tools use Tabletop
Tabletop (1 member
only)
Tabletop, IWB and
Wall
Tabletop, IWB,
dashboard and Wall
Set, Social,
Epistemic
Attention Projector
Dashboard, IWB,
Projector
IWB, Wall
Dashboard,
Projector, IWB, Wall
Set, Social,
Epistemic
Space and
mobility
Fixed: SxS at the
tabletop
Fixed: 1 f2f and
2 sxd at the tabletop
Variable: sxs at all
the large devices
Set, Social,
Epistemic
Process Linear work
Linear work +
meta-analysis
Parallel and Linear
work
Parallel, Iterative
work +
meta-analysis
Set, Social,
Epistemic
Roles
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
Variable: 1 at IWB,
f2f/sxs at the tabletop,
sxs at the Wall
Strategies1
A B C D
User
experience
1 frustrated
3 inefficiency
1 frustrated No issues reported
1 frustrated
2 inefficiency
Set, Social, Epistemic
Tools use Tabletop
Tabletop (1 member
only)
Tabletop, IWB and
Wall
Tabletop, IWB,
dashboard and Wall
Set, Social,
Epistemic
Attention Projector
Dashboard, IWB,
Projector
IWB, Wall
Dashboard,
Projector, IWB, Wall
Set, Social,
Epistemic
Space and
mobility
Fixed: SxS at the
tabletop
Fixed: 1 f2f and
2 sxd at the tabletop
Variable: sxs at all
the large devices
Set, Social,
Epistemic
Process Linear work
Linear work +
meta-analysis
Parallel and Linear
work
Parallel, Iterative
work +
meta-analysis
Set, Social,
Epistemic
Roles Low differentiation Strict enactment
Loose enactment
Strong Leader
Strict enactment,
Distributed
workload
Set, Social,
Epistemic
Teams
Analyses Components
Co-configuration
ACAD
ANALYSIS
Variable: 1 at IWB,
f2f/sxs at the tabletop,
sxs at the Wall
Conclusions
(Based on the
cases)
Each team worked differently
The design was enacted in different ways.
The most effective teams used a limited
range of tools. The most creative ones,
were the more messy.
Social (e.g. roles) and epistemic
(process) components radically
shaped the activity
We need more holistic approaches to
understand collaborative activity in its
full complexity
Not just an agglomeration of methods:
making sense of the intertwined
dimensions that shape group work is key
Some analysis methods can be
automated, semi-automated or elicited
Design is only a proposal
(see Instrumental Genesis)
Conclusions
We are hiring!
3 PHD positions
available in areas of
DATA SCIENCE & HCI
At Sydney (University of Technology Sydney)
https://utscic.edu.au/research/phd/
Thanks! Acknowledgments:
Peter Goodyear
Judy Kay
Kate Thompson
Lucila Carvalho
Anonymous reviewers
Laia (video editing)
Contact:
@RobertoResearch
Roberto.MartinezMaldonado.net

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CoCoDeS: Multi-device Support for Collocated Collaborative Learning Design @ OZCHI 2016

  • 1. Roberto Martinez-Maldonado Peter Goodyear Multi device Support for Colocated Collaborative Design for Learning @RobertoResearch
  • 2. F2F interaction is great for tasks like: Collaboration Ideation Storytelling Problem solving Negotiation Designing Collective thinking Team work Projects WICKED PROBLEMS …
  • 3. Many times teams fail for varied reasons like: Inadequate tools, Social conflicts, Ill-defined tasks Personal differences, Limited resources …. and other situations hard to explain …
  • 4. Supporting collaboration is not new: Collaborative Work (CSCW) and Learning to Collaborate and by Collaborating (CSCL)
  • 5. Historical work on CSCW spaces (iLand) Streitz et al,, 1997 Bowers& Martin, 1991 Heat & Luff, 1991 (Roomware) Streitz et al,, 2000
  • 6. Understanding collaboration is getting even more complex … as interactive surfaces become more accessible and pervasive
  • 7. Yao et al., 2006 CSCW spaces-more recent work Wigdor et al., 2006 Luff et al., 2015 Marquardt, 2013
  • 8. Understanding collaboration is still a key first step for designing better systems
  • 9. Analysis Problem 1: Oversimplification, Quantification, Too much Focus (e.g. only on tools)
  • 10. Analysis Alternative: Ethnography Problem: Quite expensive What happens if: we are not ethnographers? we don’t have the resources? parts of the analysis need to be automated? we need to provide support on the fly? we need to combine quantitative methods?  …..
  • 11. Our contribution A toolset that sits in an ecology of resources to support collocated educational design (OZCHI’ 16). A holistic analysis approach to support the selection of analytical tools and interpretation of results (CHI’ 16*) *Martinez-Maldonado, R., Goodyear, P., J.Kay, Thompson, K., and Carvalho (2016) An Actionable Approach to Understand Group Experience in Complex, Multi-surface Spaces. SIGCHI Conference: Human Factors in Computing Systems, CHI 2016, 2062-2074.
  • 13. Physical component the place in which activity unfolds, the physical and digital space and objects; the input devices, screens, software, material tools, awareness tools, artefacts, etc.
  • 14. Social component types of groupings (e.g. dyads, trios, groups, networks of people); scripted roles; divisions of labour, etc,
  • 15. Epistemic component implicit and explicit knowledge- oriented elements that shape the participants’ tasks and working methods
  • 18. Our 3+1 components ACAD framework
  • 20. TASK: Educational Design An educational design describes the tasks, materials, pedagogies and social dynamics for educators and their students aimed at providing learning opportunities in students’ face-to-face or online activities, over a particular time period
  • 22. Design patterns Pattern catalogue Editing learning tasks Learning workflows
  • 23.
  • 24. DEMOGRAPHICS Four teams (A, B, C and D),- 4 male and 8 female Expertise teaching (4 advanced, 5 competent and 3 novice) and educational design (5 advanced) Tool experience: 8/12 participants had used an interactive tabletop 7/12 an interactive 5/12 had used both and all used tablets Goal: produce two high-level competing candidate designs Roles (Lecturer-L, Learning Designer-LD and Quality Assurance Officer-QAO)
  • 25. A B C D User experience Set, Social, Epistemic Tools use Set, Social, Epistemic Attention Set, Social, Epistemic Space and mobility Set, Social, Epistemic Process Set, Social, Epistemic Roles Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS
  • 26. 1- Usability Inspired by: Berkman and Karahoca. 2012. A direct touch table-top display as a multi-user information kiosk: Comparing the usability of a single display groupware either by a single user or people cooperating as a group. IwC, 24, 5 (September 1, 2012), 423-437. Umux
  • 27. A B C D User experience 1 frustrated 3 inefficiency 1 frustrated No issues reported 1 frustrated 2 inefficiency Set, Social, Epistemic Tools use* Set, Social, Epistemic Attention* Set, Social, Epistemic Space and mobility Set, Social, Epistemic Process Set, Social, Epistemic Roles Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS
  • 28. Method 1 2-3- Tools usage and attention
  • 29. A B C D User experience 1 frustrated 3 inefficiency 1 frustrated No issues reported 1 frustrated 2 inefficiency Set, Social, Epistemic Tools use Tabletop Tabletop (1 member only) Tabletop, IWB and Wall Tabletop, IWB, dashboard and Wall Set, Social, Epistemic Attention Projector Dashboard, IWB, Projector IWB, Wall Dashboard, Projector, IWB, Wall Set, Social, Epistemic Space and mobility Set, Social, Epistemic Process Set, Social, Epistemic Roles Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS
  • 30. 5- Space and Mobility Inspired by : Marquardt, Hinckley and Greenberg. 2012. Cross-device interaction via micro-mobility and f- formations. In UIST '12, 13-22
  • 31. A B C D User experience 1 frustrated 3 inefficiency 1 frustrated No issues reported 1 frustrated 2 inefficiency Set, Social, Epistemic Tools use Tabletop Tabletop (1 member only) Tabletop, IWB and Wall Tabletop, IWB, dashboard and Wall Set, Social, Epistemic Attention Projector Dashboard, IWB, Projector IWB, Wall Dashboard, Projector, IWB, Wall Set, Social, Epistemic Space and mobility Fixed: SxS at the tabletop Fixed: 1 f2f and 2 sxd at the tabletop Variable: sxs at all the large devices Set, Social, Epistemic Process Set, Social, Epistemic Roles Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS Variable: 1 at IWB, f2f/sxs at the tabletop, sxs at the Wall
  • 33. A B C D User experience 1 frustrated 3 inefficiency 1 frustrated No issues reported 1 frustrated 2 inefficiency Set, Social, Epistemic Tools use Tabletop Tabletop (1 member only) Tabletop, IWB and Wall Tabletop, IWB, dashboard and Wall Set, Social, Epistemic Attention Projector Dashboard, IWB, Projector IWB, Wall Dashboard, Projector, IWB, Wall Set, Social, Epistemic Space and mobility Fixed: SxS at the tabletop Fixed: 1 f2f and 2 sxd at the tabletop Variable: sxs at all the large devices Set, Social, Epistemic Process Linear work Linear work + meta-analysis Parallel and Linear work Parallel, Iterative work + meta-analysis Set, Social, Epistemic Roles Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS Variable: 1 at IWB, f2f/sxs at the tabletop, sxs at the Wall
  • 35. A B C D User experience 1 frustrated 3 inefficiency 1 frustrated No issues reported 1 frustrated 2 inefficiency Set, Social, Epistemic Tools use Tabletop Tabletop (1 member only) Tabletop, IWB and Wall Tabletop, IWB, dashboard and Wall Set, Social, Epistemic Attention Projector Dashboard, IWB, Projector IWB, Wall Dashboard, Projector, IWB, Wall Set, Social, Epistemic Space and mobility Fixed: SxS at the tabletop Fixed: 1 f2f and 2 sxd at the tabletop Variable: sxs at all the large devices Set, Social, Epistemic Process Linear work Linear work + meta-analysis Parallel and Linear work Parallel, Iterative work + meta-analysis Set, Social, Epistemic Roles Low differentiation Strict enactment Loose enactment Strong Leader Strict enactment, Distributed workload Set, Social, Epistemic Teams Analyses Components Co-configuration ACAD ANALYSIS Variable: 1 at IWB, f2f/sxs at the tabletop, sxs at the Wall
  • 36. Conclusions (Based on the cases) Each team worked differently The design was enacted in different ways. The most effective teams used a limited range of tools. The most creative ones, were the more messy. Social (e.g. roles) and epistemic (process) components radically shaped the activity
  • 37. We need more holistic approaches to understand collaborative activity in its full complexity Not just an agglomeration of methods: making sense of the intertwined dimensions that shape group work is key Some analysis methods can be automated, semi-automated or elicited Design is only a proposal (see Instrumental Genesis) Conclusions
  • 38. We are hiring! 3 PHD positions available in areas of DATA SCIENCE & HCI At Sydney (University of Technology Sydney) https://utscic.edu.au/research/phd/
  • 39. Thanks! Acknowledgments: Peter Goodyear Judy Kay Kate Thompson Lucila Carvalho Anonymous reviewers Laia (video editing) Contact: @RobertoResearch Roberto.MartinezMaldonado.net

Notes de l'éditeur

  1. Complexity: characterised by causes and effects that are so intertwined and intricated that things only make sense in hindsight
  2. Ethnographic approaches in CSCW…paul luff iLand vision
  3. The future is now Understanding collaboration is getting even more complex … as interactive surfaces become more accessible and pervasive EACH particular phyisical interface and software application may provide a different so called USER EXPERIENCE, but now the experience Is at both individual and group level and influenced by a number of factors that go beyond simple user experience.
  4. Ethnographic approaches in CSCW…paul luff iLand vision
  5. And this is one of the main reason many designs fails and also why it is hard to explain why things work or don’t
  6. Oversimplification But also too much focus on something
  7. Oversimplification But also too much focus on something
  8. and new interfaces that facilitate novel ways of ‘natural’ interaction
  9. Used to build Reticular Spaces later on Presented at CHI 2012
  10. Approaches to the task
  11. Design is a proposal that gets re-designed in real time
  12. This area of is still immature the technology is co-evolving with pedagogical practices New lines of research processing and mining heterogeneous f2f data (e.g. physical actions, gaze, mobility, speech) Hard to move from the lab to the field more complex analytics such as achievement and collaboration have mostly been in lab studies
  13. -Multidimensional Data Visualization see Melanie Tory’s research http://webhome.cs.uvic.ca/~mtory/research.html -Prototyping and Rapid development (LATUX) -HCI Evaluation - Visualisations OR Interface (Dashboards) -Users / no users http://www.wikiviz.org/wiki/Information_Visualization_Evaluation -Cognitive walkthrough Questions –Printouts of the slides
  14. -Multidimensional Data Visualization see Melanie Tory’s research http://webhome.cs.uvic.ca/~mtory/research.html -Prototyping and Rapid development (LATUX) -HCI Evaluation - Visualisations OR Interface (Dashboards) -Users / no users http://www.wikiviz.org/wiki/Information_Visualization_Evaluation -Cognitive walkthrough Questions –Printouts of the slides