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Past	
  	
  
(Storyboard)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
(Storyboard)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
(Storyboard)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  
	
  
3	
  Storyboards	
  and	
  a	
  North	
  Star	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  
Object	
  Or	
  
System	
  
Short/Medium/Long-­‐term	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
Storyboard	
  
[stawr-­‐ee-­‐bawrd]	
  
	
  
noun	
  
1.  a	
  graphic	
  organizer	
  in	
  the	
  form	
  of	
  illustraNons	
  or	
  images	
  displayed	
  in	
  sequence	
  
for	
  the	
  purpose	
  of	
  pre-­‐visualizing	
  a	
  moNon	
  picture,	
  animaNon,	
  moNon	
  graphic	
  or	
  
interacNve	
  media	
  sequence	
  (Wikipedia)	
  
2.  a	
  panel	
  or	
  series	
  of	
  panels	
  of	
  rough	
  sketches	
  outlining	
  the	
  scene	
  sequence	
  and	
  
major	
  changes	
  of	
  acNon	
  or	
  plot	
  in	
  a	
  producNon	
  to	
  be	
  shot	
  on	
  film	
  or	
  video	
  
(American	
  Heritage	
  DicFonary)	
  
3.  a	
  storyboard,	
  which	
  has	
  a	
  system-­‐environment	
  structure,	
  has	
  a	
  fractal	
  property:	
  
	
  “a	
  storyboard	
  is	
  	
  
	
  a	
  storyboard	
  of	
  storyboards	
  is	
  	
  
	
  a	
  storyboard	
  of	
  storyboards	
  is	
  …”	
  
Scene	
  
[seen]	
  
	
  
Noun	
  
1.  a	
  part	
  of	
  acNon	
  in	
  a	
  single	
  locaNon	
  in	
  a	
  TV	
  or	
  movie,	
  composed	
  of	
  a	
  series	
  of	
  
shots	
  (Wikipedia)	
  
2.  the	
  place	
  where	
  an	
  acNon	
  or	
  event	
  occurs	
  (American	
  Heritage	
  DicFonary)	
  
3.  a	
  scene	
  can	
  be	
  part	
  of	
  a	
  storyboard	
  or	
  an	
  act	
  
Always	
  	
  
Start	
  With	
  
A	
  Hero’s	
  Trade-­‐off	
  Scene:	
  
	
  
“Customer	
  Job-­‐To-­‐Get-­‐Done”	
  
Past	
  	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL)	
  
Past	
  	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL)	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
Trade-­‐off	
  Scene	
  for	
  Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
JOB-­‐TO-­‐GET-­‐DONE	
  (TASK)	
  
(P.I.E.S.:	
  Physical/Intellectual/EmoNonal/Spiritual)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
-­‐	
  
	
  
+	
  
ENVIRONMENT	
  
Trade-­‐off	
  Scene	
  for	
  Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
JOB-­‐TO-­‐GET-­‐DONE	
  (TASK)	
  
(P.I.E.S.:	
  Physical/Intellectual/EmoNonal/Spiritual)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
-­‐	
  
	
  
+	
  
ENVIRONMENT	
  
Undesired	
  Effects/Impacts/Outcomes/Results	
   Desired	
  Effects/Impacts/Outcomes/Results	
  
Format	
  1	
  
	
  
Verb	
  +	
  Noun-­‐Object	
  +	
  Contextual	
  Clarifier	
  
	
  
(Physical/Intellectual/EmoFonal/Spiritual	
  Job	
  @	
  Home/School/Work/Outdoor/Vehicle/Everywhere	
  @	
  Time	
  
While	
  Minimizing	
  (Undesired	
  Effects)	
  and	
  Maximizing	
  (Desired	
  Effects)	
  
	
  
	
  
Format	
  2	
  
	
  
[Person]	
  wants	
  to	
  [Job-­‐To-­‐Get-­‐Done]	
  in	
  [Context/Environment/Arena/Zone]	
  
Eliminate	
   Reduce	
   Increase	
   Create	
  
Past	
  	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Short/Medium/Long-­‐term	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Before	
  Trade-­‐off	
  Scene	
  During	
  Trade-­‐off	
  Scene	
  AYer	
  Trade-­‐off	
  Scene	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  
Object	
  Or	
  
System	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
Past	
  	
  
(“Done”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
(“Doing”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
(“To	
  Do”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
What	
  WAS	
  
Job-­‐to-­‐Get-­‐Done	
  
(JTGD):	
  Physical/	
  
Intell./EmoFonal/	
  
Spiritual?	
  
What	
  WILL/	
  
MUST	
  Be	
  Job-­‐To-­‐
Get	
  Done:	
  Physical/	
  
	
  Intell./EmoFonal/	
  
Spiritual?	
  
What	
  IS	
  	
  
Job-­‐To-­‐Get-­‐Done	
  
(JTGD):	
  Physical/	
  
Intell./EmoFonal/	
  
Spiritual?	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
TacAcs/ExecuAon	
  
How	
  to	
  get	
  to	
  
Desired	
  Job-­‐To-­‐Be-­‐Done:	
  
Physical/Intell./EmoFonal/	
  
Physical?	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  
Object	
  Or	
  
System	
  
Before	
  Trade-­‐off	
  Scene	
  During	
  Trade-­‐off	
  Scene	
  AYer	
  Trade-­‐off	
  Scene	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
Then,	
  
Proceed	
  With	
  
Global	
  3-­‐Act	
  Business	
  Model	
  (G3BM)	
  
Plan	
  
for	
  
“Business	
  Model	
  InnovaAon”	
  
Finally,	
  
Explore	
  and	
  Validate	
  Riskiest	
  Part	
  
of	
  
Global	
  3-­‐Act	
  Business	
  Model	
  (G3BM)	
  
Plan	
  
for	
  
“Business	
  Model	
  InnovaAon”	
  
Business	
  Model	
  
[biz-­‐nis	
  	
  mod-­‐l]	
  
	
  
Term	
  
	
  
Business-­‐centric	
  DefiniNon	
  
1.  Business	
  model	
  is	
  a	
  schema	
  or	
  game	
  that	
  tells	
  a	
  story	
  of	
  how	
  a	
  business	
  
creates,	
  delivers,	
  and	
  captures	
  value	
  (or	
  makes	
  profit)	
  
	
  
	
  
Customer-­‐centric	
  DefiniNon	
  
2.  Business	
  model	
  is	
  a	
  schema	
  or	
  game	
  that	
  tells	
  a	
  story	
  of	
  how	
  a	
  business	
  creates,	
  
	
  delivers,	
  and	
  shares	
  value	
  especially	
  with	
  a	
  targeted	
  customer	
  segment	
  
	
  
3. 	
  Business	
  model	
  is	
  a	
  schema	
  or	
  game	
  that	
  tells	
  a	
  story	
  of	
  how	
  a	
  business	
  helps	
  
	
  its	
  customers	
  to	
  achieve	
  their	
  goals,	
  meet	
  their	
  needs,	
  avoid	
  problems,	
  resolve	
  
	
  trade-­‐offs,	
  and/or	
  get	
  jobs	
  done	
  while	
  obtaining	
  higher	
  value	
  especially	
  by	
  
	
  managing	
  trade-­‐offs:	
  using	
  tools	
  to	
  minimize	
  pain	
  (undesirable	
  effects/outcomes)	
  
	
  and	
  maximize	
  delight	
  (desirable	
  effects/	
  outcomes)	
  
Past	
  	
  
(“As	
  Was”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
(“As	
  Is”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
(“To	
  Be”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
What	
  WAS	
  
performance	
  of	
  
business	
  (model/	
  
system)?	
  
What	
  WILL/	
  
MUST	
  be	
  
performance	
  of	
  
business	
  (model/	
  
system)?	
  
What	
  IS	
  	
  
performance	
  of	
  
business	
  (model/	
  	
  
system)?	
  
Strategy/ExecuAon	
  
How	
  SHOULD	
  
business	
  (model/system)	
  get	
  
to	
  desired	
  performance?	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Before	
  Storyboard	
  During	
  Storyboard	
  AYer	
  Storyboard	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  
Object	
  Or	
  
System	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
Past	
  	
  
(“Done”)	
  
Global	
  Business	
  Model	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
(“Doing”)	
  
Global	
  Business	
  Model	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
(“To	
  Do”)	
  
Global	
  Business	
  Model	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
3-­‐Act	
  	
  
Business	
  Model	
  
3-­‐Act	
  	
  
Business	
  Model	
  
3-­‐Act	
  	
  
Business	
  Model	
  
Strategy/ExecuAon	
  
How	
  SHOULD	
  
business	
  (model/system)	
  get	
  
to	
  desired	
  performance?	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  
Object	
  Or	
  
System	
  
Before	
  Storyboard	
  During	
  Storyboard	
  AYer	
  Storyboard	
  
Industry/Market/Niche/Arena/Zone:	
  	
  ……………………………………………………………………………………….	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Universal	
  RepresentaNon	
  of	
  a	
  Business	
  Model	
  (Story/System)	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Macro-­‐Business	
  (Bird’s	
  Eye)	
  Modeling	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
VALUE	
  CREATION	
  
MODEL	
  
	
  
	
  
(Product	
  InnovaNon)	
  
VALUE	
  
PROPOSITION	
  
MODEL	
  
	
  
	
  
(MarkeNng)	
  
	
  
VALUE	
  SHARING	
  
MODEL	
  
	
  
(Profitability)	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
LEARNING	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Macro-­‐Business	
  (Bird’s	
  Eye)	
  Modeling	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
VALUE	
  CREATION	
  
MODEL	
  
	
  
	
  
(Product	
  InnovaNon)	
  
VALUE	
  
PROPOSITION	
  
MODEL	
  
	
  
	
  
(MarkeNng)	
  
	
  
VALUE	
  SHARING	
  
MODEL	
  
	
  
(Profitability)	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
LEARNING	
  
drives	
   requires	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Meso-­‐Business	
  (Eagle’s	
  Eye)	
  Modeling	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
VALUE	
  CREATION	
  MODEL	
   VALUE	
  PROPOSITION	
  MODEL	
  
Customers	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  MODEL	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  
Product/	
  
Service	
  
LEARNING	
  
Job-­‐To-­‐Get-­‐Done	
  
drives	
   requires	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Scenes	
  of	
  the	
  3-­‐Act	
  Business	
  Model	
  (Story)	
  &	
  4	
  Industry	
  (Local	
  Env.)	
  “Forces”	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
VALUE	
  CREATION	
  MODEL	
   VALUE	
  PROPOSITION	
  MODEL	
  
Customers	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  MODEL	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  
Product/	
  
Service	
  
Bargaining	
  Power	
  of	
  Suppliers	
  
Bargaining	
  Power	
  of	
  Customers	
  
Threat	
  of	
  New	
  Entrants	
  
LEARNING	
  
Threat	
  of	
  SubsAtute	
  Products	
  
Job-­‐To-­‐Get-­‐Done	
  
drives	
   requires	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Scenes	
  of	
  the	
  3-­‐Act	
  Business	
  Model	
  (Story)	
  &	
  4	
  Global	
  Environment	
  “Forces”	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
VALUE	
  CREATION	
  MODEL	
   VALUE	
  PROPOSITION	
  MODEL	
  
Customers	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  MODEL	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  
Product/	
  
Service	
  
Industry	
  Ecosystem	
  (IE):	
  Supply	
  
Market	
  Ecosystem	
  (ME):	
  Demand	
  
Key	
  Trends	
  &	
  Complementors	
  (KTC):	
  PESTLIED	
  (-­‐/+)	
  
LEARNING	
  
Macro-­‐Economic	
  Influencers	
  (MEI):	
  Global	
  Economy	
  
Job-­‐To-­‐Get-­‐Done	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Topics	
  of	
  the	
  Environment	
  are	
  mainly	
  adapted	
  from	
  The	
  Business	
  Model	
  Environment	
  (www.businessmodelgeneraNon.com)	
  
drives	
   requires	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  4	
  Industry	
  (Local	
  Environment)	
  Forces	
  
	
  
	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
	
  
Bargaining	
  Power	
  of	
  Suppliers	
  
Bargaining	
  Power	
  of	
  Customers	
  
Threat	
  of	
  New	
  Entrants	
  
Threat	
  of	
  SubsAtute	
  Products	
  
Industry	
  Ecosystem	
  (IE):	
  Supply	
  
Market	
  Ecosystem	
  (ME):	
  Demand	
  
Key	
  Trends	
  &	
  Complementors	
  (KTC):	
  PESTLIED	
  (-­‐/0/+)	
  
Macro-­‐Economic	
  Influencers	
  (MEI):	
  Global	
  Economy	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  4	
  Global	
  Environment	
  “Forces”	
  
	
  
	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Topics	
  of	
  the	
  Environment	
  are	
  mainly	
  adapted	
  from	
  The	
  Business	
  Model	
  Environment	
  (www.businessmodelgeneraNon.com)	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  (Mindmap/Tree)	
  for	
  3-­‐Act	
  Business	
  Model	
  
	
  
ENVIRONMENT	
  
LEARNING	
  
BUSINESS	
  MODEL	
  
(Story/System)	
  
Value	
  CreaAon	
  
Act	
  
	
  
Value	
  ProposiAon-­‐and-­‐	
  
Delivery	
  
Act	
  
Value	
  Sharing	
  
Act	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Core	
  
Competence	
  
Shared	
  
Value	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Customers	
  
Cost	
  
(Structure)	
  
Revenue	
  
(Streams)	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  Product/	
  
Service	
  
Channels/	
  
CRM	
  
Job-­‐To-­‐Get-­‐Done	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  3-­‐Act	
  Business	
  Model	
  
	
  
ENVIRONMENT	
  
VALUE	
  PROPOSITION	
  ACT	
  VALUE	
  CREATION	
  ACT	
  
SHARED	
  VALUE	
  ACT	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  Problem-­‐Solving	
  Cycle	
  
	
  
ENVIRONMENT	
  
Problem	
  Plan	
  Build	
  
Measure	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  Universal	
  Job	
  Map	
  (Be:encourt,	
  2010)	
  
	
  
ENVIRONMENT	
  
Locate	
  Define	
  
(Plan)	
  
Execute	
  
Confirm	
  
Prepare	
  
Monitor	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  Trade-­‐off	
  Scene	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
-­‐	
  
	
  
+	
  
ENVIRONMENT	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  Global	
  Business	
  Model	
  Canvas	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
BUSINESS	
  MODEL	
  CANVAS	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
LEARNING	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
ENVIRONMENT	
  
Pain:	
  	
  
Cost	
  (Structure)	
  
	
  
	
  
	
  
Delight:	
  
Revenue	
  (Streams)	
  
	
  
	
  
	
  
Suppliers/Partners	
  
	
  
	
  
	
  
Value	
  
ProposiAon	
  
(Plot)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Product/	
  
Service	
  
	
  
	
  
Processes/AcAviAes	
  
	
  
	
  
	
  
Internal	
  Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
	
  
	
  
Customers	
  
	
  
	
  
	
  
Channels/CRM	
  
	
  
	
  
	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD:	
  Worksheet	
  for	
  Job-­‐To-­‐Get-­‐Done	
  Canvas	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
Disrup(on	
  Spot	
  
Luxury	
  Spot	
  
Strategic	
  
Choice	
  
Sweet	
  Spot	
  
Value	
  ProposiNon	
  
Blue	
  Ocean	
  
Value	
  ProposiNon	
  
Luxury	
  Spot	
  
(“DifferenFaFon”)	
  
Value	
  ProposiNon	
  
DisrupAon	
  Spot/Lean	
  
(“Low	
  Cost”)	
  
Value	
  ProposiNon	
  
TRADE-­‐OFF	
  MAP	
  OF	
  9	
  ARCHETYPAL	
  VALUE	
  PROPOSITIONS	
  
Profitable	
  vs.	
  Unprofitable	
  Value	
  ProposiFons	
  (Strategies/Business	
  Models)	
  
	
  
Michael	
  Porter:	
  “The	
  essence	
  of	
  strategy	
  is	
  to	
  find	
  a	
  different	
  [but	
  profitable]	
  value	
  proposiNon”	
  
Volcano	
  
Value	
  ProposiNon	
  
Green	
  Ocean	
  
Value	
  ProposiNon	
  
Red	
  Ocean	
  
Value	
  ProposiNon	
  
No-­‐Man’s-­‐Island	
  
Value	
  ProposiNon	
  
Oasis	
  
(‘Stuck-­‐in-­‐the-­‐middle’)	
  
Value	
  ProposiNon	
  
(-­‐):	
  PAIN:	
  Cost;	
  Time;	
  Complexity;	
  Inaccessibility;	
  Inconvenience;	
  Size;	
  
Defect;	
  Waste;	
  Risk	
  
(+):	
  DELIGHT:	
  
Benefit,	
  e.g.,	
  
Performance;	
  
Quality;	
  
Cachet/Status;	
  
Novelty;	
  
InteracNvity;	
  
CustomizaNon	
  
Key	
  
Profitable	
  Value	
  ProposiNon	
  
	
  
Unprofitable	
  Value	
  ProposiNon	
  
“Insane”	
  Happiness	
  (Value)	
  
Ideal	
  Final	
  Result	
  (IFR)	
  
Infinite	
  Shared	
  Happiness	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Market	
  Segment	
  (Job-­‐To-­‐Get-­‐Done/Goal;	
  Product/Tool):	
  ………………..…..……..…….
…………	
  ……………………………………………………………………….…………….………….……………….	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  VALUE	
  PROPOSITION	
  MODEL	
  (VPM)	
  CHECKLIST	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  QuesFons	
  for	
  Designing,	
  Managing,	
  and	
  TesFng	
  a	
  MagneFc	
  Value	
  ProposiFon	
  
4	
  Categories	
  of	
  QuesAons	
  for	
  Designing,	
  Managing,	
  and	
  TesAng	
  a	
  MagneAc	
  Value	
  ProposiAon	
  (MVP)	
  
	
  
Product/Service/Tool	
  
q  What	
  is	
  (the	
  name	
  and	
  product	
  category	
  of)	
  the	
  main	
  product/service/tool	
  that	
  is	
  (to	
  be)	
  offered	
  to	
  customers?	
  
q  What	
  are	
  funcNonaliNes	
  or	
  capabiliNes	
  of	
  the	
  product/service/tool?	
  
q  What	
  are	
  key	
  features	
  of	
  the	
  product/service/tool?	
  
q  What	
  are	
  3	
  important	
  benefits	
  that	
  the	
  product/service/tool	
  offers	
  to	
  customers?	
  
q  What	
  are	
  3	
  serious	
  pains	
  or	
  problems	
  encountered	
  by	
  customers	
  when	
  they	
  use	
  the	
  product/service/tool?	
  
	
  
Customer/Consumer	
  
q  Who	
  are	
  the	
  target	
  customers/consumers?	
  
q  How	
  would	
  you	
  describe	
  the	
  persona	
  and/or	
  demographic	
  profile	
  of	
  the	
  most	
  valuable	
  customer/consumer?	
  
q  What	
  physical/intellectual/emoNonal/spiritual	
  problems	
  are	
  customers/consumers	
  trying	
  to	
  prevent	
  or	
  solve?	
  
q  What	
  are	
  important	
  likes	
  or	
  delights	
  of	
  the	
  customer/consumer?	
  
q  What	
  are	
  important	
  dislikes	
  or	
  pains	
  of	
  the	
  customer/consumer?	
  
	
  
Jobs-­‐To-­‐Get-­‐Done	
  
q  For	
  what	
  physical/intellectual/emoNonal/spiritual	
  events,	
  goals,	
  acNviNes,	
  and	
  tasks	
  do	
  customers	
  use	
  the	
  product/service/tool?	
  
q  What	
  is	
  the	
  most	
  important	
  event,	
  goal,	
  acNvity,	
  and/or	
  task	
  for	
  which	
  customers	
  use	
  the	
  product/service/tool?	
  
q  In	
  what	
  places,	
  locaNons,	
  or	
  areas	
  do	
  customers	
  use	
  the	
  product/service/tool?	
  
q  When	
  (during	
  the	
  day/week/month/year)	
  do	
  customers	
  use	
  the	
  product/service/tool?	
  
q  What	
  are	
  typical	
  obstacles	
  or	
  barriers	
  that	
  prevent	
  customers	
  from	
  effecNvely	
  using	
  the	
  product/service/tool	
  or	
  achieving	
  their	
  
goals/objecNves:	
  before/during/arer	
  using	
  tool?	
  
q  What	
  are	
  key	
  performance	
  goals,	
  requirements,	
  objecNves,	
  outcomes,	
  metrics,	
  and	
  targets	
  for	
  each	
  Job-­‐To-­‐Get-­‐Done?	
  
	
  
Value	
  ProposiAon	
  Plot	
  &	
  Statement	
  
q  What	
  features	
  of	
  the	
  product/service/tool/business	
  model	
  are	
  SIMILAR	
  to	
  those	
  in	
  the	
  exisNng	
  marketplace?	
  
q  What	
  features	
  of	
  the	
  product/service/tool/business	
  model	
  are	
  DIFFERENT	
  from	
  those	
  in	
  the	
  exisNng	
  marketplace?	
  
q  What	
  is	
  your	
  Value	
  ProposiNon	
  Statement	
  (VPS)	
  for	
  the	
  product/service/tool?	
  
q  Are	
  you	
  saNsfied	
  with	
  the	
  effecNveness	
  of	
  your	
  Value	
  ProposiNon	
  Statement	
  (VPS)?	
  
VPM	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Example:	
  	
  
Customer	
  Job-­‐To-­‐Get-­‐Done	
  for	
  Digital	
  Music	
  Player	
  
Industry	
  
Past	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Present	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h:p://businessmodels.ning.com	
  &	
  h:p://twi:er.com/RodKuhnKing	
  
Short/Medium/Long-­‐term	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
Job-­‐To-­‐Get-­‐Done	
  (Task)	
  
-­‐	
   +	
  
ULTIMATE	
  
JOB-­‐TO-­‐GET	
  DONE	
  (GOAL):	
  
AspiraAons/MoAvaAon/	
  
Mission/Vision/Purpose/	
  
Ideals/Ideal	
  Trade-­‐off/	
  
Ideal	
  Final	
  Result/	
  
Shared	
  Value	
  
For	
  Digital	
  	
  
Music	
  Player	
  
(Industry)	
  
Before	
  Trade-­‐off	
  Scene	
  During	
  Trade-­‐off	
  Scene	
  AYer	
  Trade-­‐off	
  Scene	
  
Industry/Market/Niche/Arena/Zone:	
  	
  Music	
  Industry	
  (Digital	
  Music	
  Players)	
  
GLOBAL	
  3-­‐ACT	
  BUSINESS	
  MODEL	
  (G3BM)	
  PLAN	
  for	
  CUSTOMER	
  JOB-­‐TO-­‐GET-­‐DONE	
  (JTGD)	
  
	
  
3	
  Job-­‐To-­‐Get-­‐Done	
  Scenes	
  and	
  a	
  North	
  Star	
  
	
  
	
  
Trade-­‐off	
  Scene	
  for	
  Job-­‐To-­‐Get-­‐Done	
  for	
  Apple’s	
  Classic	
  iPod	
  
	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
JOB-­‐TO-­‐GET-­‐DONE	
  (TASK)	
  
(Physical/Intellectual/EmoNonal/Spiritual)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
-­‐	
  
	
  
+	
  
ENVIRONMENT	
  
Undesired	
  Physical/Intellectual/EmoNonal/	
  
Spiritual	
  …	
  Effects/Impacts/Outcomes/Results	
  
Desired	
  Physical/Intellectual/EmoNonal/	
  
Spiritual	
  …	
  Effects/Impacts/Outcomes/Results	
  
Verb	
  +	
  Noun-­‐Object	
  +	
  Contextual	
  Clarifier	
  
(Physical/Intellectual/EmoFonal/Spiritual	
  Job	
  @	
  Home/School/Work/Outdoor/Vehicle/Everywhere	
  @	
  Time)	
  
	
  
	
  
Listen	
  to	
  music	
  @	
  home/school/work/outdoor/vehicle/everywhere	
  @	
  Ame	
  
while	
  minimizing	
  (undesired	
  effects)	
  and	
  maximizing	
  (desired	
  effects)	
  
Eliminate	
   Reduce	
   Increase	
   Create	
  
Example	
  1:	
  Fractal	
  Triangle-­‐Story	
  Format	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
VALUE	
  CREATION	
  ACT	
   VALUE	
  PROPOSITION	
  ACT	
  
Customers	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Profit	
  
(Margin)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  ACT	
  
BUSINESS	
  MODEL	
  
For	
  Classic	
  iPod	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Product/	
  
Service	
  
LEARNING	
  
Job-­‐To-­‐Get-­‐Done	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Industry	
  (Local	
  Env.)	
  Forces	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
VALUE	
  CREATION	
  ACT	
   VALUE	
  PROPOSITION	
  ACT	
  
Customers	
  
Job-­‐To-­‐Get-­‐Done	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Profit	
  
(Margin)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  ACT	
  
BUSINESS	
  MODEL	
  
For	
  Classic	
  iPod	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Product/	
  
Service	
  
LEARNING	
  
Bargaining	
  Power	
  of	
  Suppliers	
  
Bargaining	
  Power	
  of	
  Customers	
  
Threat	
  of	
  New	
  Entrants	
  
Threat	
  of	
  SubsAtute	
  Products	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Global	
  Environment	
  Forces	
  
	
  	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
	
  
	
  
	
  
	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
VALUE	
  CREATION	
  ACT	
   VALUE	
  PROPOSITION	
  ACT	
  
Customers	
  
Job-­‐To-­‐Get-­‐Done	
  
Value	
  
ProposiAon	
  
(Plot)	
  
Cost	
  
(Structure)	
  
Profit	
  
(Margin)	
  
Core	
  
Competence	
  
SHARED	
  VALUE	
  (PROFIT)	
  ACT	
  
BUSINESS	
  MODEL	
  
For	
  Classic	
  iPod	
  
Revenue	
  
(Streams)	
  
Shared	
  
Value	
  
Product/	
  
Service	
  
Industry	
  Ecosystem	
  (IE):	
  Supply	
  
Market	
  Ecosystem	
  (ME):	
  Demand	
  
Key	
  Trends	
  &	
  Complementors	
  (KTC):	
  PESTLIED	
  (-­‐/+)	
  
Macro-­‐Economic	
  Influencers	
  (MEI):	
  Global	
  Economy	
  
LEARNING	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
Example	
  2:	
  Mind	
  Map-­‐Story	
  Format	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
ENVIRONMENT	
  
LEARNING	
  
BUSINESS	
  MODEL	
  
For	
  
Classic	
  iPod	
  
Value	
  CreaAon	
  
Act	
  
	
  
Value	
  ProposiAon-­‐and-­‐	
  
Delivery	
  
Act	
  
Value	
  Sharing	
  
Act	
  
Value	
  ProposiAon	
  (Plot):	
  
“A	
  Thousand	
  Songs	
  in	
  
Your	
  Pocket”	
  
Core	
  
Competence	
  
Shared	
  
Value	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Customers	
  
Cost	
  
(Structure)	
  
Revenue	
  
(Streams)	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  Product/	
  
Service	
  
Channels/	
  
CRM	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  
	
  	
  
Job-­‐To-­‐Get-­‐Done	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
LEARNING	
  
BUSINESS	
  MODEL	
  
For	
  
Classic	
  iPod	
  
Value	
  CreaAon	
  
Act	
  
	
  
Value	
  ProposiAon-­‐and-­‐	
  
Delivery	
  
Act	
  
Value	
  Sharing	
  
Act	
  
Core	
  
Competence	
  
Shared	
  
Value	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Customers	
  
Cost	
  
(Structure)	
  
Revenue	
  
(Streams)	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  Product/	
  
Service	
  
Channels/	
  
CRM	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Industry	
  (Local	
  Env.)	
  Forces	
  
	
  	
  
Bargaining	
  Power	
  of	
  Suppliers	
  
Bargaining	
  Power	
  of	
  Customers	
  
Threat	
  of	
  New	
  Entrants	
  
Threat	
  of	
  SubsAtute	
  Products	
  
Value	
  ProposiAon	
  (Plot):	
  
“A	
  Thousand	
  Songs	
  in	
  
Your	
  Pocket”	
  
Job-­‐To-­‐Get-­‐Done	
  
 
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
LEARNING	
  
BUSINESS	
  MODEL	
  
For	
  
Classic	
  iPod	
  
Value	
  CreaAon	
  
Act	
  
	
  
Value	
  ProposiAon-­‐and-­‐	
  
Delivery	
  
Act	
  
Value	
  Sharing	
  
Act	
  
Core	
  
Competence	
  
Shared	
  
Value	
  
Suppliers/	
  
Partners	
  
Processes/	
  
AcNviNes	
  
Customers	
  
Cost	
  
(Structure)	
  
Revenue	
  
(Streams)	
  
Internal	
  
Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
Profit	
  
(Margin)	
  Product/	
  
Service	
  
Job-­‐To-­‐Get-­‐Done	
  
Channels/	
  
CRM	
  
Industry	
  Ecosystem	
  (IE):	
  Supply	
  
Market	
  Ecosystem	
  (ME):	
  Demand	
  
Key	
  Trends	
  &	
  Complementors	
  (KTC):	
  PESTLIED	
  (-­‐/+)	
  
Macro-­‐Economic	
  Influencers	
  (MEI):	
  Global	
  Economy	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Global	
  Environment	
  Forces	
  
	
  	
  
Value	
  ProposiAon	
  (Plot):	
  
“A	
  Thousand	
  Songs	
  in	
  
Your	
  Pocket”	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
Example	
  3:	
  Job-­‐To-­‐Get-­‐Done	
  Format	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
ENVIRONMENT	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  
	
  	
  
Suppliers/Partners	
  
	
  
	
  
	
  
Value	
  
ProposiAon	
  
(Plot)	
  
“A	
  Thousand	
  
Songs	
  in	
  	
  
Your	
  Pocket”	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Product/	
  
Service	
  
	
  
	
  
Processes/AcAviAes	
  
	
  
	
  
	
  
Internal	
  Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
	
  
	
  
Customers	
  
	
  
	
  
	
  
Channels/CRM	
  
	
  
	
  
	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
Pain:	
  	
  
Cost	
  (Structure)	
  
	
  
	
  
	
  
Delight:	
  
Revenue	
  (Streams)	
  
	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
Suppliers/Partners	
  
	
  
	
  
	
  
Value	
  
ProposiAon	
  
(Plot)	
  
“A	
  Thousand	
  
Songs	
  in	
  	
  
Your	
  Pocket”	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Product/	
  
Service	
  
	
  
	
  
Processes/AcAviAes	
  
	
  
	
  
	
  
Internal	
  Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
	
  
	
  
Customers	
  
	
  
	
  
	
  
Channels/CRM	
  
	
  
	
  
	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
Bargaining	
  Power	
  of	
  Suppliers	
  
Bargaining	
  Power	
  of	
  Customers	
  
Threat	
  of	
  New	
  Entrants	
  
Threat	
  of	
  SubsAtute	
  Products	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Industry	
  (Local	
  Env.)	
  Forces	
  
	
  	
  
Pain:	
  	
  
Cost	
  (Structure)	
  
	
  
	
  
	
  
Delight:	
  
Revenue	
  (Streams)	
  
	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
(-­‐)	
   (+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
Suppliers/Partners	
  
	
  
	
  
	
  
Value	
  
ProposiAon	
  
(Plot)	
  
“A	
  Thousand	
  
Songs	
  in	
  	
  
Your	
  Pocket”	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Product/	
  
Service	
  
	
  
	
  
Processes/AcAviAes	
  
	
  
	
  
	
  
Internal	
  Resources	
  
(Employees;	
  Tech.;	
  Infra.;	
  etc.)	
  
	
  
	
  
Customers	
  
	
  
	
  
	
  
Channels/CRM	
  
	
  
	
  
	
  
Job-­‐To-­‐Get	
  Done	
  
	
  
	
  
	
  
GLOBAL	
  BUSINESS	
  MODEL	
  (GBM)	
  STORYBOARD	
  for	
  Apple’s	
  Classic	
  iPod	
  –	
  HighlighNng	
  the	
  4	
  Global	
  Environment	
  Forces	
  
	
  	
  
Industry	
  Ecosystem	
  (IE):	
  Supply	
  
Market	
  Ecosystem	
  (ME):	
  Demand	
  
Key	
  Trends	
  &	
  Complementors	
  (KTC):	
  PESTLIED	
  (-­‐/+)	
  
Macro-­‐Economic	
  Influencers	
  (MEI):	
  Global	
  Economy	
  
Pain:	
  	
  
Cost	
  (Structure)	
  
	
  
	
  
	
  
Delight:	
  
Revenue	
  (Streams)	
  
	
  
	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Reference:	
  “Business	
  Model	
  GeneraNon”	
  by	
  Alexander	
  Osterwalder	
  &	
  Yves	
  Pigneur;	
  see	
  (www.businessmodelgeneraNon.com)	
  
APPENDIX	
  
	
  
The	
  Business	
  DNA	
  Map	
  
Visual	
  Story	
  Framework	
  for	
  Unified	
  Strategic	
  Planning	
  and	
  Management	
  	
  
 	
  	
  	
  BUSINESS	
  DNA	
  MAP:	
  A	
  Visual	
  Framework	
  for	
  Unified	
  Strategic	
  Planning	
  &	
  Management	
  
	
  
	
  
‘Jigsaw	
  Puzzle’	
  of	
  Business	
  Modeling	
  Ontology	
  for	
  Living	
  Systems	
  
S	
   E	
   M	
   P	
   O	
   R	
   C	
   E	
   S	
  
Suppliers/	
  
Inputs	
  
Employees/	
  
Culture/	
  
Brand/IP	
  
Machinery/	
  
Technology/	
  
Infra’	
  
Processes/	
  
Strategies	
  
Output:	
  
Product/	
  
Service	
  
Retailers/	
  
Distributors/	
  
Channels	
  
Customers/	
  
Consumers	
  
(Care/Support)	
  
Environ-­‐
ment	
  
Shared	
  
Greatn./	
  
Impact	
  
Partners	
  
(Suppliers/
Materials/	
  
Info/Energy)	
  
Key	
  Resources	
   AcNviNes	
  
(Processes)	
  
Value	
  
ProposiNon	
  
(Jobs	
  To	
  
Get	
  Done)	
  
Customer	
  RelaNonship	
  
Management	
  
Industry/	
  
Gov.	
  
SHARED	
  
VALUE/	
  
PROFIT	
  
(Pain:	
  -­‐	
  
Delight:	
  +	
  
CAPABILITIES:	
  CORE	
  COMPETENCIES	
   LOCAL	
  ENVIRONMENT	
  
(Demand)	
  
	
  
GLOBAL	
  
ENV.	
  
(Trends)	
  	
  
ENTERPRISE	
  (SYSTEM/Supply:	
  Inside	
  the	
  Enterprise)	
  
	
  
	
  
Design	
  
	
  
	
  
Needs	
  
	
  
	
  
Aspiratns	
  
ECOSYSTEM	
  
(PLANET/ECONOMY/FOREST;	
  SPECIES;	
  INDUSTRY/SUPPLY	
  CHAIN/VALUE	
  CHAIN)	
  
GLOBAL	
  
COMPETI-­‐
TIVE	
  
FORCES	
  
COMPE-­‐
TITIVE	
  
ADVAN-­‐
TAGE	
  
INPUT	
   PROCESSING	
   OUTPUT	
   EXTERNAL	
  ENVIRONMENT	
   RESULT	
  
(Impacts/	
  
Effects)	
  BUSINESS	
  SYSTEM	
  (Cause)	
  
BUSINESS	
  DNA	
  MODEL	
  (Global	
  Business	
  Model	
  Storyboard)	
  
D N A
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
Infant	
  (Experimental/Startup)	
  
BUSINESS	
  MODEL	
  
Growing	
  (Scalable)	
  	
  
BUSINESS	
  MODEL	
  
Matured	
  (“Red	
  Ocean”)	
  	
  
BUSINESS	
  MODEL	
  
Tipping	
  Point;	
  Chasm	
  
Fault	
  line	
  
	
  	
  LIFECYCLE	
  OF	
  A	
  BUSINESS	
  MODEL	
  
	
  
	
  
Stages	
  in	
  the	
  EvoluFon	
  of	
  a	
  Business	
  Model	
  (Organism)	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Customer	
  ValidaAon	
  “Clep”	
  
(Environmental	
  Fitness)	
  
Declining	
  (Dying)	
  
BUSINESS	
  MODEL	
  
Business	
  Idea	
  (“Egg”;	
  DNA;	
  
GeneNc	
  Code)	
  
ENVIRONMENT	
  
(Shared	
  Value/Result:	
  -­‐/+)	
  
DREAMS/	
  
IDEALS/	
  
GREATNESS	
  
Mission/	
  
Vision	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  
Tipping	
  Point;	
  Chasm	
  
Fault	
  line	
  
	
  	
  	
  CUSTOMER	
  SEGMENTS	
  FOR	
  STAGES	
  OF	
  A	
  BUSINESS	
  MODEL	
  
	
  
	
  
Stages	
  in	
  the	
  EvoluFon	
  of	
  Customer	
  Segments	
  
Customer	
  ValidaAon	
  “Clep”	
  
(Environmental	
  Fitness)	
  
Visionaries	
  
(Delighted	
  by	
  Novel	
  FuncFonality	
  and	
  “Cool”	
  Uses)	
  
Regular	
  Users	
  
(Delighted	
  by	
  Beier	
  Quality,	
  Performance,	
  and	
  Cost	
  as	
  well	
  as	
  
Accessibility	
  and	
  Simplicity)	
  
Upgraders	
  
(Delighted	
  by	
  Customized	
  Improvements,	
  Brand,	
  
Extensions	
  and	
  Total	
  SoluFons)	
  
ReArees	
  (DissaNsfiers:	
  
Overserved/Underserved)	
  
Leads/Prospects	
  (Non-­‐customers)	
  
-­‐ 	
  	
  	
  	
  	
  	
  Low/High-­‐end	
  DissaFsfiers	
  from	
  CompeFtors	
  
-­‐ 	
  	
  	
  	
  	
  	
  Early	
  Evangelists/Adopters	
  
DREAMS/	
  
IDEALS/	
  
GREATNESS	
  
Mission/	
  
Vision	
  
ENVIRONMENT	
  
(Shared	
  Value/Result:	
  -­‐/+)	
  
	
  
#VPGen.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  h]p://businessmodels.ning.com	
  &	
  h]p://twi]er.com/RodKuhnKing	
  

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Dynamic Business Model Visualizations: Instantly Facilitate LIVELY Business Model Conversations Using the 3 Acts of a Business Model Storyboard

  • 1. Past     (Storyboard)                 Present   (Storyboard)                 Future   (Storyboard)                 GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN     3  Storyboards  and  a  North  Star       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For   Object  Or   System   Short/Medium/Long-­‐term   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….  
  • 2. Storyboard   [stawr-­‐ee-­‐bawrd]     noun   1.  a  graphic  organizer  in  the  form  of  illustraNons  or  images  displayed  in  sequence   for  the  purpose  of  pre-­‐visualizing  a  moNon  picture,  animaNon,  moNon  graphic  or   interacNve  media  sequence  (Wikipedia)   2.  a  panel  or  series  of  panels  of  rough  sketches  outlining  the  scene  sequence  and   major  changes  of  acNon  or  plot  in  a  producNon  to  be  shot  on  film  or  video   (American  Heritage  DicFonary)   3.  a  storyboard,  which  has  a  system-­‐environment  structure,  has  a  fractal  property:    “a  storyboard  is      a  storyboard  of  storyboards  is      a  storyboard  of  storyboards  is  …”  
  • 3. Scene   [seen]     Noun   1.  a  part  of  acNon  in  a  single  locaNon  in  a  TV  or  movie,  composed  of  a  series  of   shots  (Wikipedia)   2.  the  place  where  an  acNon  or  event  occurs  (American  Heritage  DicFonary)   3.  a  scene  can  be  part  of  a  storyboard  or  an  act  
  • 4. Always     Start  With   A  Hero’s  Trade-­‐off  Scene:     “Customer  Job-­‐To-­‐Get-­‐Done”  
  • 5. Past     Job-­‐To-­‐Get  Done                 Present   Job-­‐To-­‐Get-­‐Done                 Future   Job-­‐To-­‐Get-­‐Done                 GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL)  
  • 6. Past     Job-­‐To-­‐Get  Done                 Present   Job-­‐To-­‐Get-­‐Done                 Future   Job-­‐To-­‐Get-­‐Done                   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL)   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 7. Trade-­‐off  Scene  for  Job-­‐To-­‐Get-­‐Done       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   JOB-­‐TO-­‐GET-­‐DONE  (TASK)   (P.I.E.S.:  Physical/Intellectual/EmoNonal/Spiritual)                         -­‐     +   ENVIRONMENT  
  • 8. Trade-­‐off  Scene  for  Job-­‐To-­‐Get-­‐Done       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   JOB-­‐TO-­‐GET-­‐DONE  (TASK)   (P.I.E.S.:  Physical/Intellectual/EmoNonal/Spiritual)                         -­‐     +   ENVIRONMENT   Undesired  Effects/Impacts/Outcomes/Results   Desired  Effects/Impacts/Outcomes/Results   Format  1     Verb  +  Noun-­‐Object  +  Contextual  Clarifier     (Physical/Intellectual/EmoFonal/Spiritual  Job  @  Home/School/Work/Outdoor/Vehicle/Everywhere  @  Time   While  Minimizing  (Undesired  Effects)  and  Maximizing  (Desired  Effects)       Format  2     [Person]  wants  to  [Job-­‐To-­‐Get-­‐Done]  in  [Context/Environment/Arena/Zone]   Eliminate   Reduce   Increase   Create  
  • 9. Past     Job-­‐To-­‐Get  Done                 Present   Job-­‐To-­‐Get-­‐Done                 Future   Job-­‐To-­‐Get-­‐Done                   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   Short/Medium/Long-­‐term   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Before  Trade-­‐off  Scene  During  Trade-­‐off  Scene  AYer  Trade-­‐off  Scene   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For   Object  Or   System   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 10. Past     (“Done”)                 Present   (“Doing”)                 Future   (“To  Do”)                 What  WAS   Job-­‐to-­‐Get-­‐Done   (JTGD):  Physical/   Intell./EmoFonal/   Spiritual?   What  WILL/   MUST  Be  Job-­‐To-­‐ Get  Done:  Physical/    Intell./EmoFonal/   Spiritual?   What  IS     Job-­‐To-­‐Get-­‐Done   (JTGD):  Physical/   Intell./EmoFonal/   Spiritual?     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   TacAcs/ExecuAon   How  to  get  to   Desired  Job-­‐To-­‐Be-­‐Done:   Physical/Intell./EmoFonal/   Physical?   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For   Object  Or   System   Before  Trade-­‐off  Scene  During  Trade-­‐off  Scene  AYer  Trade-­‐off  Scene   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 11. Then,   Proceed  With   Global  3-­‐Act  Business  Model  (G3BM)   Plan   for   “Business  Model  InnovaAon”  
  • 12. Finally,   Explore  and  Validate  Riskiest  Part   of   Global  3-­‐Act  Business  Model  (G3BM)   Plan   for   “Business  Model  InnovaAon”  
  • 13. Business  Model   [biz-­‐nis    mod-­‐l]     Term     Business-­‐centric  DefiniNon   1.  Business  model  is  a  schema  or  game  that  tells  a  story  of  how  a  business   creates,  delivers,  and  captures  value  (or  makes  profit)       Customer-­‐centric  DefiniNon   2.  Business  model  is  a  schema  or  game  that  tells  a  story  of  how  a  business  creates,    delivers,  and  shares  value  especially  with  a  targeted  customer  segment     3.  Business  model  is  a  schema  or  game  that  tells  a  story  of  how  a  business  helps    its  customers  to  achieve  their  goals,  meet  their  needs,  avoid  problems,  resolve    trade-­‐offs,  and/or  get  jobs  done  while  obtaining  higher  value  especially  by    managing  trade-­‐offs:  using  tools  to  minimize  pain  (undesirable  effects/outcomes)    and  maximize  delight  (desirable  effects/  outcomes)  
  • 14. Past     (“As  Was”)                 Present   (“As  Is”)                 Future   (“To  Be”)                 What  WAS   performance  of   business  (model/   system)?   What  WILL/   MUST  be   performance  of   business  (model/   system)?   What  IS     performance  of   business  (model/     system)?   Strategy/ExecuAon   How  SHOULD   business  (model/system)  get   to  desired  performance?     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   Before  Storyboard  During  Storyboard  AYer  Storyboard   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For   Object  Or   System   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 15. Past     (“Done”)   Global  Business  Model               Present   (“Doing”)   Global  Business  Model               Future   (“To  Do”)   Global  Business  Model                 #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   3-­‐Act     Business  Model   3-­‐Act     Business  Model   3-­‐Act     Business  Model   Strategy/ExecuAon   How  SHOULD   business  (model/system)  get   to  desired  performance?   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For   Object  Or   System   Before  Storyboard  During  Storyboard  AYer  Storyboard   Industry/Market/Niche/Arena/Zone:    ……………………………………………………………………………………….   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 16. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Universal  RepresentaNon  of  a  Business  Model  (Story/System)       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   BUSINESS  MODEL   (Story/System)  
  • 17. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Macro-­‐Business  (Bird’s  Eye)  Modeling         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   VALUE  CREATION   MODEL       (Product  InnovaNon)   VALUE   PROPOSITION   MODEL       (MarkeNng)     VALUE  SHARING   MODEL     (Profitability)   BUSINESS  MODEL   (Story/System)   LEARNING  
  • 18. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Macro-­‐Business  (Bird’s  Eye)  Modeling         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   VALUE  CREATION   MODEL       (Product  InnovaNon)   VALUE   PROPOSITION   MODEL       (MarkeNng)     VALUE  SHARING   MODEL     (Profitability)   BUSINESS  MODEL   (Story/System)   LEARNING   drives   requires  
  • 19. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Meso-­‐Business  (Eagle’s  Eye)  Modeling         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   VALUE  CREATION  MODEL   VALUE  PROPOSITION  MODEL   Customers   Value   ProposiAon   (Plot)   Cost   (Structure)   Core   Competence   SHARED  VALUE  (PROFIT)  MODEL   BUSINESS  MODEL   (Story/System)   Revenue   (Streams)   Shared   Value   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)   Product/   Service   LEARNING   Job-­‐To-­‐Get-­‐Done   drives   requires  
  • 20. GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Scenes  of  the  3-­‐Act  Business  Model  (Story)  &  4  Industry  (Local  Env.)  “Forces”         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   VALUE  CREATION  MODEL   VALUE  PROPOSITION  MODEL   Customers   Value   ProposiAon   (Plot)   Cost   (Structure)   Core   Competence   SHARED  VALUE  (PROFIT)  MODEL   BUSINESS  MODEL   (Story/System)   Revenue   (Streams)   Shared   Value   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)   Product/   Service   Bargaining  Power  of  Suppliers   Bargaining  Power  of  Customers   Threat  of  New  Entrants   LEARNING   Threat  of  SubsAtute  Products   Job-­‐To-­‐Get-­‐Done   drives   requires  
  • 21. GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Scenes  of  the  3-­‐Act  Business  Model  (Story)  &  4  Global  Environment  “Forces”         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   VALUE  CREATION  MODEL   VALUE  PROPOSITION  MODEL   Customers   Value   ProposiAon   (Plot)   Cost   (Structure)   Core   Competence   SHARED  VALUE  (PROFIT)  MODEL   BUSINESS  MODEL   (Story/System)   Revenue   (Streams)   Shared   Value   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)   Product/   Service   Industry  Ecosystem  (IE):  Supply   Market  Ecosystem  (ME):  Demand   Key  Trends  &  Complementors  (KTC):  PESTLIED  (-­‐/+)   LEARNING   Macro-­‐Economic  Influencers  (MEI):  Global  Economy   Job-­‐To-­‐Get-­‐Done                                                                    Topics  of  the  Environment  are  mainly  adapted  from  The  Business  Model  Environment  (www.businessmodelgeneraNon.com)   drives   requires  
  • 22.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  4  Industry  (Local  Environment)  Forces       BUSINESS  MODEL   (Story/System)     Bargaining  Power  of  Suppliers   Bargaining  Power  of  Customers   Threat  of  New  Entrants   Threat  of  SubsAtute  Products  
  • 23. Industry  Ecosystem  (IE):  Supply   Market  Ecosystem  (ME):  Demand   Key  Trends  &  Complementors  (KTC):  PESTLIED  (-­‐/0/+)   Macro-­‐Economic  Influencers  (MEI):  Global  Economy     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  4  Global  Environment  “Forces”       BUSINESS  MODEL   (Story/System)                                                                      Topics  of  the  Environment  are  mainly  adapted  from  The  Business  Model  Environment  (www.businessmodelgeneraNon.com)  
  • 24.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  (Mindmap/Tree)  for  3-­‐Act  Business  Model     ENVIRONMENT   LEARNING   BUSINESS  MODEL   (Story/System)   Value  CreaAon   Act     Value  ProposiAon-­‐and-­‐   Delivery   Act   Value  Sharing   Act   Value   ProposiAon   (Plot)   Core   Competence   Shared   Value   Suppliers/   Partners   Processes/   AcNviNes   Customers   Cost   (Structure)   Revenue   (Streams)   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)  Product/   Service   Channels/   CRM   Job-­‐To-­‐Get-­‐Done  
  • 25.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  3-­‐Act  Business  Model     ENVIRONMENT   VALUE  PROPOSITION  ACT  VALUE  CREATION  ACT   SHARED  VALUE  ACT  
  • 26. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  Problem-­‐Solving  Cycle     ENVIRONMENT   Problem  Plan  Build   Measure  
  • 27. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  Universal  Job  Map  (Be:encourt,  2010)     ENVIRONMENT   Locate  Define   (Plan)   Execute   Confirm   Prepare   Monitor  
  • 28. GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  Trade-­‐off  Scene       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing                         -­‐     +   ENVIRONMENT  
  • 29. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  Global  Business  Model  Canvas       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing                 BUSINESS  MODEL  CANVAS                 LEARNING  
  • 30. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   ENVIRONMENT   Pain:     Cost  (Structure)         Delight:   Revenue  (Streams)         Suppliers/Partners         Value   ProposiAon   (Plot)                       Product/   Service       Processes/AcAviAes         Internal  Resources   (Employees;  Tech.;  Infra.;  etc.)       Customers         Channels/CRM         Job-­‐To-­‐Get  Done         GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD:  Worksheet  for  Job-­‐To-­‐Get-­‐Done  Canvas                                                                          Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 31. Disrup(on  Spot   Luxury  Spot   Strategic   Choice   Sweet  Spot   Value  ProposiNon   Blue  Ocean   Value  ProposiNon   Luxury  Spot   (“DifferenFaFon”)   Value  ProposiNon   DisrupAon  Spot/Lean   (“Low  Cost”)   Value  ProposiNon   TRADE-­‐OFF  MAP  OF  9  ARCHETYPAL  VALUE  PROPOSITIONS   Profitable  vs.  Unprofitable  Value  ProposiFons  (Strategies/Business  Models)     Michael  Porter:  “The  essence  of  strategy  is  to  find  a  different  [but  profitable]  value  proposiNon”   Volcano   Value  ProposiNon   Green  Ocean   Value  ProposiNon   Red  Ocean   Value  ProposiNon   No-­‐Man’s-­‐Island   Value  ProposiNon   Oasis   (‘Stuck-­‐in-­‐the-­‐middle’)   Value  ProposiNon   (-­‐):  PAIN:  Cost;  Time;  Complexity;  Inaccessibility;  Inconvenience;  Size;   Defect;  Waste;  Risk   (+):  DELIGHT:   Benefit,  e.g.,   Performance;   Quality;   Cachet/Status;   Novelty;   InteracNvity;   CustomizaNon   Key   Profitable  Value  ProposiNon     Unprofitable  Value  ProposiNon   “Insane”  Happiness  (Value)   Ideal  Final  Result  (IFR)   Infinite  Shared  Happiness       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   Market  Segment  (Job-­‐To-­‐Get-­‐Done/Goal;  Product/Tool):  ………………..…..……..……. …………  ……………………………………………………………………….…………….………….……………….  
  • 32.                                  VALUE  PROPOSITION  MODEL  (VPM)  CHECKLIST                                                                                                  QuesFons  for  Designing,  Managing,  and  TesFng  a  MagneFc  Value  ProposiFon   4  Categories  of  QuesAons  for  Designing,  Managing,  and  TesAng  a  MagneAc  Value  ProposiAon  (MVP)     Product/Service/Tool   q  What  is  (the  name  and  product  category  of)  the  main  product/service/tool  that  is  (to  be)  offered  to  customers?   q  What  are  funcNonaliNes  or  capabiliNes  of  the  product/service/tool?   q  What  are  key  features  of  the  product/service/tool?   q  What  are  3  important  benefits  that  the  product/service/tool  offers  to  customers?   q  What  are  3  serious  pains  or  problems  encountered  by  customers  when  they  use  the  product/service/tool?     Customer/Consumer   q  Who  are  the  target  customers/consumers?   q  How  would  you  describe  the  persona  and/or  demographic  profile  of  the  most  valuable  customer/consumer?   q  What  physical/intellectual/emoNonal/spiritual  problems  are  customers/consumers  trying  to  prevent  or  solve?   q  What  are  important  likes  or  delights  of  the  customer/consumer?   q  What  are  important  dislikes  or  pains  of  the  customer/consumer?     Jobs-­‐To-­‐Get-­‐Done   q  For  what  physical/intellectual/emoNonal/spiritual  events,  goals,  acNviNes,  and  tasks  do  customers  use  the  product/service/tool?   q  What  is  the  most  important  event,  goal,  acNvity,  and/or  task  for  which  customers  use  the  product/service/tool?   q  In  what  places,  locaNons,  or  areas  do  customers  use  the  product/service/tool?   q  When  (during  the  day/week/month/year)  do  customers  use  the  product/service/tool?   q  What  are  typical  obstacles  or  barriers  that  prevent  customers  from  effecNvely  using  the  product/service/tool  or  achieving  their   goals/objecNves:  before/during/arer  using  tool?   q  What  are  key  performance  goals,  requirements,  objecNves,  outcomes,  metrics,  and  targets  for  each  Job-­‐To-­‐Get-­‐Done?     Value  ProposiAon  Plot  &  Statement   q  What  features  of  the  product/service/tool/business  model  are  SIMILAR  to  those  in  the  exisNng  marketplace?   q  What  features  of  the  product/service/tool/business  model  are  DIFFERENT  from  those  in  the  exisNng  marketplace?   q  What  is  your  Value  ProposiNon  Statement  (VPS)  for  the  product/service/tool?   q  Are  you  saNsfied  with  the  effecNveness  of  your  Value  ProposiNon  Statement  (VPS)?   VPM     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing  
  • 33. Example:     Customer  Job-­‐To-­‐Get-­‐Done  for  Digital  Music  Player   Industry  
  • 34. Past                     Present                   Future                     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h:p://businessmodels.ning.com  &  h:p://twi:er.com/RodKuhnKing   Short/Medium/Long-­‐term   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   Job-­‐To-­‐Get-­‐Done  (Task)   -­‐   +   ULTIMATE   JOB-­‐TO-­‐GET  DONE  (GOAL):   AspiraAons/MoAvaAon/   Mission/Vision/Purpose/   Ideals/Ideal  Trade-­‐off/   Ideal  Final  Result/   Shared  Value   For  Digital     Music  Player   (Industry)   Before  Trade-­‐off  Scene  During  Trade-­‐off  Scene  AYer  Trade-­‐off  Scene   Industry/Market/Niche/Arena/Zone:    Music  Industry  (Digital  Music  Players)   GLOBAL  3-­‐ACT  BUSINESS  MODEL  (G3BM)  PLAN  for  CUSTOMER  JOB-­‐TO-­‐GET-­‐DONE  (JTGD)     3  Job-­‐To-­‐Get-­‐Done  Scenes  and  a  North  Star      
  • 35. Trade-­‐off  Scene  for  Job-­‐To-­‐Get-­‐Done  for  Apple’s  Classic  iPod       #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   JOB-­‐TO-­‐GET-­‐DONE  (TASK)   (Physical/Intellectual/EmoNonal/Spiritual)                         -­‐     +   ENVIRONMENT   Undesired  Physical/Intellectual/EmoNonal/   Spiritual  …  Effects/Impacts/Outcomes/Results   Desired  Physical/Intellectual/EmoNonal/   Spiritual  …  Effects/Impacts/Outcomes/Results   Verb  +  Noun-­‐Object  +  Contextual  Clarifier   (Physical/Intellectual/EmoFonal/Spiritual  Job  @  Home/School/Work/Outdoor/Vehicle/Everywhere  @  Time)       Listen  to  music  @  home/school/work/outdoor/vehicle/everywhere  @  Ame   while  minimizing  (undesired  effects)  and  maximizing  (desired  effects)   Eliminate   Reduce   Increase   Create  
  • 36. Example  1:  Fractal  Triangle-­‐Story  Format  
  • 37. ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   VALUE  CREATION  ACT   VALUE  PROPOSITION  ACT   Customers   Value   ProposiAon   (Plot)   Cost   (Structure)   Profit   (Margin)   Core   Competence   SHARED  VALUE  (PROFIT)  ACT   BUSINESS  MODEL   For  Classic  iPod   Revenue   (Streams)   Shared   Value   Product/   Service   LEARNING   Job-­‐To-­‐Get-­‐Done  
  • 38. GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Industry  (Local  Env.)  Forces         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   VALUE  CREATION  ACT   VALUE  PROPOSITION  ACT   Customers   Job-­‐To-­‐Get-­‐Done   Value   ProposiAon   (Plot)   Cost   (Structure)   Profit   (Margin)   Core   Competence   SHARED  VALUE  (PROFIT)  ACT   BUSINESS  MODEL   For  Classic  iPod   Revenue   (Streams)   Shared   Value   Product/   Service   LEARNING   Bargaining  Power  of  Suppliers   Bargaining  Power  of  Customers   Threat  of  New  Entrants   Threat  of  SubsAtute  Products  
  • 39. GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Global  Environment  Forces         #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing           Suppliers/   Partners   Processes/   AcNviNes   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   VALUE  CREATION  ACT   VALUE  PROPOSITION  ACT   Customers   Job-­‐To-­‐Get-­‐Done   Value   ProposiAon   (Plot)   Cost   (Structure)   Profit   (Margin)   Core   Competence   SHARED  VALUE  (PROFIT)  ACT   BUSINESS  MODEL   For  Classic  iPod   Revenue   (Streams)   Shared   Value   Product/   Service   Industry  Ecosystem  (IE):  Supply   Market  Ecosystem  (ME):  Demand   Key  Trends  &  Complementors  (KTC):  PESTLIED  (-­‐/+)   Macro-­‐Economic  Influencers  (MEI):  Global  Economy   LEARNING                                                                        Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 40. Example  2:  Mind  Map-­‐Story  Format  
  • 41.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   ENVIRONMENT   LEARNING   BUSINESS  MODEL   For   Classic  iPod   Value  CreaAon   Act     Value  ProposiAon-­‐and-­‐   Delivery   Act   Value  Sharing   Act   Value  ProposiAon  (Plot):   “A  Thousand  Songs  in   Your  Pocket”   Core   Competence   Shared   Value   Suppliers/   Partners   Processes/   AcNviNes   Customers   Cost   (Structure)   Revenue   (Streams)   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)  Product/   Service   Channels/   CRM   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod       Job-­‐To-­‐Get-­‐Done  
  • 42.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   LEARNING   BUSINESS  MODEL   For   Classic  iPod   Value  CreaAon   Act     Value  ProposiAon-­‐and-­‐   Delivery   Act   Value  Sharing   Act   Core   Competence   Shared   Value   Suppliers/   Partners   Processes/   AcNviNes   Customers   Cost   (Structure)   Revenue   (Streams)   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)  Product/   Service   Channels/   CRM   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Industry  (Local  Env.)  Forces       Bargaining  Power  of  Suppliers   Bargaining  Power  of  Customers   Threat  of  New  Entrants   Threat  of  SubsAtute  Products   Value  ProposiAon  (Plot):   “A  Thousand  Songs  in   Your  Pocket”   Job-­‐To-­‐Get-­‐Done  
  • 43.   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   LEARNING   BUSINESS  MODEL   For   Classic  iPod   Value  CreaAon   Act     Value  ProposiAon-­‐and-­‐   Delivery   Act   Value  Sharing   Act   Core   Competence   Shared   Value   Suppliers/   Partners   Processes/   AcNviNes   Customers   Cost   (Structure)   Revenue   (Streams)   Internal   Resources   (Employees;  Tech.;  Infra.;  etc.)   Profit   (Margin)  Product/   Service   Job-­‐To-­‐Get-­‐Done   Channels/   CRM   Industry  Ecosystem  (IE):  Supply   Market  Ecosystem  (ME):  Demand   Key  Trends  &  Complementors  (KTC):  PESTLIED  (-­‐/+)   Macro-­‐Economic  Influencers  (MEI):  Global  Economy   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Global  Environment  Forces       Value  ProposiAon  (Plot):   “A  Thousand  Songs  in   Your  Pocket”                                                                        Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 45. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   ENVIRONMENT   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod       Suppliers/Partners         Value   ProposiAon   (Plot)   “A  Thousand   Songs  in     Your  Pocket”                 Product/   Service       Processes/AcAviAes         Internal  Resources   (Employees;  Tech.;  Infra.;  etc.)       Customers         Channels/CRM         Job-­‐To-­‐Get  Done         Pain:     Cost  (Structure)         Delight:   Revenue  (Streams)                                                                              Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 46. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   Suppliers/Partners         Value   ProposiAon   (Plot)   “A  Thousand   Songs  in     Your  Pocket”                 Product/   Service       Processes/AcAviAes         Internal  Resources   (Employees;  Tech.;  Infra.;  etc.)       Customers         Channels/CRM         Job-­‐To-­‐Get  Done         Bargaining  Power  of  Suppliers   Bargaining  Power  of  Customers   Threat  of  New  Entrants   Threat  of  SubsAtute  Products   GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Industry  (Local  Env.)  Forces       Pain:     Cost  (Structure)         Delight:   Revenue  (Streams)                                                                              Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 47. (-­‐)   (+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing   Suppliers/Partners         Value   ProposiAon   (Plot)   “A  Thousand   Songs  in     Your  Pocket”                 Product/   Service       Processes/AcAviAes         Internal  Resources   (Employees;  Tech.;  Infra.;  etc.)       Customers         Channels/CRM         Job-­‐To-­‐Get  Done         GLOBAL  BUSINESS  MODEL  (GBM)  STORYBOARD  for  Apple’s  Classic  iPod  –  HighlighNng  the  4  Global  Environment  Forces       Industry  Ecosystem  (IE):  Supply   Market  Ecosystem  (ME):  Demand   Key  Trends  &  Complementors  (KTC):  PESTLIED  (-­‐/+)   Macro-­‐Economic  Influencers  (MEI):  Global  Economy   Pain:     Cost  (Structure)         Delight:   Revenue  (Streams)                                                                              Reference:  “Business  Model  GeneraNon”  by  Alexander  Osterwalder  &  Yves  Pigneur;  see  (www.businessmodelgeneraNon.com)  
  • 48. APPENDIX     The  Business  DNA  Map   Visual  Story  Framework  for  Unified  Strategic  Planning  and  Management    
  • 49.        BUSINESS  DNA  MAP:  A  Visual  Framework  for  Unified  Strategic  Planning  &  Management       ‘Jigsaw  Puzzle’  of  Business  Modeling  Ontology  for  Living  Systems   S   E   M   P   O   R   C   E   S   Suppliers/   Inputs   Employees/   Culture/   Brand/IP   Machinery/   Technology/   Infra’   Processes/   Strategies   Output:   Product/   Service   Retailers/   Distributors/   Channels   Customers/   Consumers   (Care/Support)   Environ-­‐ ment   Shared   Greatn./   Impact   Partners   (Suppliers/ Materials/   Info/Energy)   Key  Resources   AcNviNes   (Processes)   Value   ProposiNon   (Jobs  To   Get  Done)   Customer  RelaNonship   Management   Industry/   Gov.   SHARED   VALUE/   PROFIT   (Pain:  -­‐   Delight:  +   CAPABILITIES:  CORE  COMPETENCIES   LOCAL  ENVIRONMENT   (Demand)     GLOBAL   ENV.   (Trends)     ENTERPRISE  (SYSTEM/Supply:  Inside  the  Enterprise)       Design       Needs       Aspiratns   ECOSYSTEM   (PLANET/ECONOMY/FOREST;  SPECIES;  INDUSTRY/SUPPLY  CHAIN/VALUE  CHAIN)   GLOBAL   COMPETI-­‐ TIVE   FORCES   COMPE-­‐ TITIVE   ADVAN-­‐ TAGE   INPUT   PROCESSING   OUTPUT   EXTERNAL  ENVIRONMENT   RESULT   (Impacts/   Effects)  BUSINESS  SYSTEM  (Cause)   BUSINESS  DNA  MODEL  (Global  Business  Model  Storyboard)   D N A   #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing  
  • 50. Infant  (Experimental/Startup)   BUSINESS  MODEL   Growing  (Scalable)     BUSINESS  MODEL   Matured  (“Red  Ocean”)     BUSINESS  MODEL   Tipping  Point;  Chasm   Fault  line      LIFECYCLE  OF  A  BUSINESS  MODEL       Stages  in  the  EvoluFon  of  a  Business  Model  (Organism)                         Customer  ValidaAon  “Clep”   (Environmental  Fitness)   Declining  (Dying)   BUSINESS  MODEL   Business  Idea  (“Egg”;  DNA;   GeneNc  Code)   ENVIRONMENT   (Shared  Value/Result:  -­‐/+)   DREAMS/   IDEALS/   GREATNESS   Mission/   Vision     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing  
  • 51. Tipping  Point;  Chasm   Fault  line        CUSTOMER  SEGMENTS  FOR  STAGES  OF  A  BUSINESS  MODEL       Stages  in  the  EvoluFon  of  Customer  Segments   Customer  ValidaAon  “Clep”   (Environmental  Fitness)   Visionaries   (Delighted  by  Novel  FuncFonality  and  “Cool”  Uses)   Regular  Users   (Delighted  by  Beier  Quality,  Performance,  and  Cost  as  well  as   Accessibility  and  Simplicity)   Upgraders   (Delighted  by  Customized  Improvements,  Brand,   Extensions  and  Total  SoluFons)   ReArees  (DissaNsfiers:   Overserved/Underserved)   Leads/Prospects  (Non-­‐customers)   -­‐             Low/High-­‐end  DissaFsfiers  from  CompeFtors   -­‐             Early  Evangelists/Adopters   DREAMS/   IDEALS/   GREATNESS   Mission/   Vision   ENVIRONMENT   (Shared  Value/Result:  -­‐/+)     #VPGen.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  h]p://businessmodels.ning.com  &  h]p://twi]er.com/RodKuhnKing