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Web 2.0 and Social
     Media for Business
Chapter 4: Beyond Blogging: RSS and Podcasting: Part B




           Roger McHaney, Kansas State University
Why Podcast?
2   Podcasting emerged for same reasons that blogging did:

    Provides easy, low cost method to get out a message

    Uses same technologies as blogging

    Comparable to radio, except without FCC oversight and many costly entry
    barriers

    Provides mechanism for businesses to instantly connect with clients, potential
    customers and other stakeholders

    A business becomes a broadcaster
What is Podcasting?
3   Similar to blog posts except text replaced with audio files

    Involves uploading digital audio files (generally in MP3 format) to
    a server where Internet users access material from an audio
    player, mobile device, or computer

    Uses XML format to ensure cross-platform compatibility

    Can be syndicated and published using RSS technology

    Web infrastructure has grown up around podcasting
Access to Podcasts
4
    Apple’s iTunes and Podcastalley.com index
    and provide access to thousands of regularly
    produced podcasts. Businesses, organizations,
    and individuals have created programs
    ranging from political opinion to comedy to
    business advice.

    Some broadcasts are decidedly amateurish,
    however many businesses produce
    professional material and spend a great deal
    of money to get their message out on the
    Web
What makes podcasts desirable?
5
What makes podcasts desirable for business?
6
Business Enters the Picture
Traditional podcast formats modeled a radio show
using a charismatic host

Podcasting in business has progressed to become a
powerful tool used by marketing departments and
others to connect with prospective clients, existing
customers, and other strategic partners like members
of the media, shareholders, employees and other
stakeholders.
Primary Business Uses
Allow customers to tell their stories. Customer interviews can be
recorded and featured on company Web site or blog.
Company events can be recorded and rebroadcast. Training
sessions, expert talks, and other company events can be used as
podcast content.
Create connections with podcasts. Industry experts and authors
are open to interview offers.
Interview employees. By creating podcasts, employees,
customers and prospective clients can get to the staff
Build a strategic network. Interview and podcast key members
of a business or industry (e.g. trade associate president,
chamber of commerce president, and others).
Podcast Elements
Podcast Theme

A business podcast needs
a theme
   For instance, a theme
   might highlight new
   products
   Another example might
   be to introduce members
   of a business team to the
   general public
CISCO Themes
Podcast Name
Themes are used in name selection for a podcast series
Name should reflect the expected content
Must consider Web searches that will use the name and link it to users’
key words
Acquire a domain name that matches the podcast name so listeners
find the broadcast more easily
Will enable additional indexing on Google, Bing, and other search
engines
Sample
Podcast
Structure
Podcast Structure (con’t)




A podcast script can help guide the program and provide a
sense of confidence as the recording progresses. Since most
podcasts are not live, the recording can be edited and
rerecorded in spots to make the final version sound professional.
Many podcasts are cleaned to remove the ‘ahhs’ and
misstatements that have been made.
Constructing a Podcast
Podcasts can be recorded in a variety of ways ranging from free
tools available for any computer to using expensive, professional
studios.
Quality of the broadcast will be affected by the resources
available for the project.
Depending on the goals of the podcasts, different approaches
should be considered.
Professional sounding podcasts can be created without a large
investment.
Balance between cost and quality is where many small
businesses set their focus.
Tools for
Podcasting
Tools for Podcasting (con’t)
Tools for
Podcasting
  (con’t)
Tools for Podcasting: Audio Recorder
Tools for Podcasting: Audio Recorder
Specialized Software for Podcasting
Recording and Mixing Hints

Creating a podcast is more than just
hooking a microphone to a computer
and pressing the record button. It is
important to create an environment
for recording that will ensure that the
broadcast sounds natural and
eliminates distractions for the listeners.
One approach is to create a small
recording studio in a quiet setting with
acoustic material on the walls.
More Recording Ideas

A single person monologue is the most
basic form of podcast.
Podcasts can be become complex as
more voices are added to the
broadcast.
Interviews, guest speakers, question
/answer sessions, and call-in
contributors can make the podcast
interesting but also complicate
recording.
Podcast Hosting


Finished podcast
needs to be put
online. Self hosting
can result in
bandwidth concerns.
Podcast
Hosting
  and
 more



Services such as LibSyn and HipCast facilitate listing podcasts on
iTunes and other indexing and sales services. Tools for monetization
are also available. Advertising options, methods for selling and paid
subscriptions and other features are provided.
Publishing with Feedburner


                  Permits a user to publish
                  a blog or podcast URL.
                  This makes the podcast
                  available for subscription
                  using any newsreader or
                  feed reader. LibSyn
                  automatically does this
                  for an account holder
Publishing with iTunes
                         Podcasts published on an
                         organization’s Web site
                         can be submitted to
                         iTunes. The process is
                         straightforward:
                         1. Open iTunes
                         2. Login to the iTunes Store (the business
                         or user will need an account)
                         3. Click on ‘Podcasts’ (located on the
                         left sidebar menu)
                         4. Click ‘Submit Podcast’
                         5. Enter podcast feed URL that was
                         acquired from FeedBurner
                         6. Confirm details and submit
                         7. Receive email upon acceptance
Podcast Receivers
A podcast receiver or client is needed in order to find, subscribe, and
listen to broadcasts. Software used for this purpose may also be
referred to as a podcatcher. The first podcatcher, iPodder, was
developed by Adam Curry (a former MTV videojockey) and Dave
Winer, an early developer of RSS technology. iTunes is a podcast
receiver.
Summary
Businesses can benefit from using new Web 2.0 tools to
publish and broadcast content.

Potential customers can learn about new products,
coming business changes, and the people that run a
company by subscribing to RSS feeds to receive blogs and
podcasts.

New technology has made it possible to create high
quality online audio broadcasts using low cost equipment
and software.
Slide Media from:
Slides Prepared by Professor Roger McHaney
Kansas State University                      PresenterMedia.com
Twitter: @mchaney                            support@presentermedia.com
Blog: http://mchaney.com
Email : mchaney@ksu.edu
                                             4416 S. Technology Dr
                                             Sioux Falls, SD 57106

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Chapter4b McHaney

  • 1. Web 2.0 and Social Media for Business Chapter 4: Beyond Blogging: RSS and Podcasting: Part B Roger McHaney, Kansas State University
  • 2. Why Podcast? 2 Podcasting emerged for same reasons that blogging did: Provides easy, low cost method to get out a message Uses same technologies as blogging Comparable to radio, except without FCC oversight and many costly entry barriers Provides mechanism for businesses to instantly connect with clients, potential customers and other stakeholders A business becomes a broadcaster
  • 3. What is Podcasting? 3 Similar to blog posts except text replaced with audio files Involves uploading digital audio files (generally in MP3 format) to a server where Internet users access material from an audio player, mobile device, or computer Uses XML format to ensure cross-platform compatibility Can be syndicated and published using RSS technology Web infrastructure has grown up around podcasting
  • 4. Access to Podcasts 4 Apple’s iTunes and Podcastalley.com index and provide access to thousands of regularly produced podcasts. Businesses, organizations, and individuals have created programs ranging from political opinion to comedy to business advice. Some broadcasts are decidedly amateurish, however many businesses produce professional material and spend a great deal of money to get their message out on the Web
  • 5. What makes podcasts desirable? 5
  • 6. What makes podcasts desirable for business? 6
  • 7. Business Enters the Picture Traditional podcast formats modeled a radio show using a charismatic host Podcasting in business has progressed to become a powerful tool used by marketing departments and others to connect with prospective clients, existing customers, and other strategic partners like members of the media, shareholders, employees and other stakeholders.
  • 8. Primary Business Uses Allow customers to tell their stories. Customer interviews can be recorded and featured on company Web site or blog. Company events can be recorded and rebroadcast. Training sessions, expert talks, and other company events can be used as podcast content. Create connections with podcasts. Industry experts and authors are open to interview offers. Interview employees. By creating podcasts, employees, customers and prospective clients can get to the staff Build a strategic network. Interview and podcast key members of a business or industry (e.g. trade associate president, chamber of commerce president, and others).
  • 10. Podcast Theme A business podcast needs a theme For instance, a theme might highlight new products Another example might be to introduce members of a business team to the general public
  • 12. Podcast Name Themes are used in name selection for a podcast series Name should reflect the expected content Must consider Web searches that will use the name and link it to users’ key words Acquire a domain name that matches the podcast name so listeners find the broadcast more easily Will enable additional indexing on Google, Bing, and other search engines
  • 14. Podcast Structure (con’t) A podcast script can help guide the program and provide a sense of confidence as the recording progresses. Since most podcasts are not live, the recording can be edited and rerecorded in spots to make the final version sound professional. Many podcasts are cleaned to remove the ‘ahhs’ and misstatements that have been made.
  • 15. Constructing a Podcast Podcasts can be recorded in a variety of ways ranging from free tools available for any computer to using expensive, professional studios. Quality of the broadcast will be affected by the resources available for the project. Depending on the goals of the podcasts, different approaches should be considered. Professional sounding podcasts can be created without a large investment. Balance between cost and quality is where many small businesses set their focus.
  • 17. Tools for Podcasting (con’t)
  • 18. Tools for Podcasting (con’t)
  • 19. Tools for Podcasting: Audio Recorder
  • 20. Tools for Podcasting: Audio Recorder
  • 22. Recording and Mixing Hints Creating a podcast is more than just hooking a microphone to a computer and pressing the record button. It is important to create an environment for recording that will ensure that the broadcast sounds natural and eliminates distractions for the listeners. One approach is to create a small recording studio in a quiet setting with acoustic material on the walls.
  • 23. More Recording Ideas A single person monologue is the most basic form of podcast. Podcasts can be become complex as more voices are added to the broadcast. Interviews, guest speakers, question /answer sessions, and call-in contributors can make the podcast interesting but also complicate recording.
  • 24. Podcast Hosting Finished podcast needs to be put online. Self hosting can result in bandwidth concerns.
  • 25. Podcast Hosting and more Services such as LibSyn and HipCast facilitate listing podcasts on iTunes and other indexing and sales services. Tools for monetization are also available. Advertising options, methods for selling and paid subscriptions and other features are provided.
  • 26. Publishing with Feedburner Permits a user to publish a blog or podcast URL. This makes the podcast available for subscription using any newsreader or feed reader. LibSyn automatically does this for an account holder
  • 27. Publishing with iTunes Podcasts published on an organization’s Web site can be submitted to iTunes. The process is straightforward: 1. Open iTunes 2. Login to the iTunes Store (the business or user will need an account) 3. Click on ‘Podcasts’ (located on the left sidebar menu) 4. Click ‘Submit Podcast’ 5. Enter podcast feed URL that was acquired from FeedBurner 6. Confirm details and submit 7. Receive email upon acceptance
  • 28. Podcast Receivers A podcast receiver or client is needed in order to find, subscribe, and listen to broadcasts. Software used for this purpose may also be referred to as a podcatcher. The first podcatcher, iPodder, was developed by Adam Curry (a former MTV videojockey) and Dave Winer, an early developer of RSS technology. iTunes is a podcast receiver.
  • 29. Summary Businesses can benefit from using new Web 2.0 tools to publish and broadcast content. Potential customers can learn about new products, coming business changes, and the people that run a company by subscribing to RSS feeds to receive blogs and podcasts. New technology has made it possible to create high quality online audio broadcasts using low cost equipment and software.
  • 30. Slide Media from: Slides Prepared by Professor Roger McHaney Kansas State University PresenterMedia.com Twitter: @mchaney support@presentermedia.com Blog: http://mchaney.com Email : mchaney@ksu.edu 4416 S. Technology Dr Sioux Falls, SD 57106