1. Metrics are increasingly driving decisions at law firms as leaders collect their own data on matters through dashboards. This data-driven approach allows them to make improvements across processes and workflows. 2. With new revenues becoming more competitive globally, law firms need globalization strategies to remain competitive and prevent losing talent to international firms. 3. Significant process efficiency gains can be achieved by improving workflows, which are currently hindered by factors like reluctance towards cloud computing or partner-driven cultures, but the potential cost savings are substantial.