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- 1. FEDCOM TECHNOLOGY C o m p r e h e n s i v e I T S E R V I C E S F O R B U S I N E S S
- 2. FEDCOM TECHNOLOGY COMPREHENSIVE IT SERVICES FOR BUSINESS 2 Complete IT and support services for small and medium-sized businesses Full range of highly cost-effective consulting, outsourcing and infrastructure solutions $
- 3. CUSTOMER-FOCUSED BY DESIGN SERVICE THAT MAKES A REAL DIFFERENCE 3 Senior-level personalized customer service that outshines the competition Quality partnerships with every client Flexible support and management plans Management services that save real time and money Senior executives with decades of IT experience
- 4. THE HIGHEST STANDARDS MEETING AND EXCEEDING EXPECTATION SINCE 2009 4 Cutting edge technology at highly competitive prices Long history of successful implementations Customer-service oriented and process driven
- 5. WHAT YOU NEED, WHEN YOU NEED IT PROVIDING THE BEST-QUALITY SUPPORT AND MANAGEMENT SERVICES FOR EVERY CLIENT NEED 5 • Windows System Administration • Database Administration • Cloud Readiness Assessment • Cloud Platform Administration • Migration • Architecture & Planning • Virtual Desktop (VDI) • Secure Managed Email • Server Virtualization • Help Desk • Desktop Support • Virtualization • Cloud Solutions • Backup & Storage • Disaster Recovery • Server Management • Network Management • Network Monitoring • Real-time Backups • Advanced Restore Options
- 6. FEDCOM 360° CONSULTING, SUPPORT, & OUTSOURCING SERVICES 6 From help desk support to advanced network infrastructure solutions Help Desk/ Support Server and Network Support Hosting Services Cloud Solutions & Recovery Services Backup, Business Continuity
- 7. HELP DESK & SUPPORT SERVICES HELP DESK SUPPORT SERVICES • Solve simple to complex problems • Provide systematic hardware, software and applications support • Distinct point-of-contact for employees and all end users • Dedicated, tech-savvy, and friendly team of professionals DESKTOP SUPPORT SERVICES • Single contact for managing all end-user requests • Complete remote administration capabilities for seamless desktop support 7
- 8. SERVER & NETWORK SUPPORT SERVICES BETTER WAYS TO STORE AND SAFEGUARD YOUR COMPANY’S CRITICAL DATA 8 MaintenanceInstallation Virtualization Implementation
- 9. HOSTING SERVICES SOMETIMES THE BEST INFRASTRUCTURE IS NO INFRASTRUCTURE 9 Hosted Exchange Fedcom Hosted Data Center
- 10. CLOUD SOLUTIONS LEADING-EDGE CLOUD IMPLEMENTATIONS • Amazon Web services • Microsoft Azure • Virtual Desktop infrastructure COMPLETE CLOUD MANAGEMENT SOLUTIONS • Windows System Administration • Database Administration • Cloud Readiness Assessment • Cloud Platform Administration • Migration Services • Cloud Architecture and Planning Services 10
- 11. BACKUP, BUSINESS CONTINUITY & DISASTER RECOVERY SERVICES WHAT MATTERS MOST 11 Server backup solutions Flexible recovery technologies Meet or beat internal and competitive RTO Continuity planning Continuity planning Multiple fail-over points
- 12. BACKUP, BUSINESS CONTINUITY & DISASTER RECOVERY SERVICES A COMPREHENSIVE BACKUP PLAN • Capture everything on your servers • Back up all Microsoft SQL, Exchange, SharePoint, & other critical application servers. • Encrypt-able backups • Device neutral • Available non-bootable systems • Bootable Virtual Machine architecture for temporary system failovers 12
- 13. BACKUP, BUSINESS CONTINUITY & DISASTER RECOVERY SERVICES FASTER, MORE ACCURATE RESTORES • Bare metal restores in minutes • Restore to same, different, or virtual environment • Mount backup images quickly to locate the most critical data fast • Restore entire data volumes from backup image files • Point-in-time images for fast restoration of entire servers 13
- 14. BACKUP, BUSINESS CONTINUITY & DISASTER RECOVERY SERVICES SECURE MIGRATION 14 Migrate a backup image from one physical machine to another Migrate a backup image of a physical server to a virtual environment
- 15. BACKUP, BUSINESS CONTINUITY & DISASTER RECOVERY SERVICES BUSINESS CONTINUITY PLANNING & SERVICES • Custom plans designed to mitigate or effectively eliminate downtime • Multiple fail-over point planning • Architect data replication to multiple data centers • Virtual Machine design to reduce downtime to maximum 15-30 minutes 15
- 16. THE FEDCOM DIFFERENCE STANDING PROUDLY APART IN A CROWDED IT WORLD • Customer service oriented and process driven • Solutions uniquely tailored to meet business operation needs • Cutting edge technologies that improve results quality while cutting costs 16
- 17. FEDCOM TECHNOLOGY COMPREHENSIVE IT SERVICES FOR BUSINESS • Save money • Eliminate employee management & overhead. • Work with the industry’s most experienced and certified professionals. • Increase efficiency and competitiveness by focusing on your core business. • Implement new technologies faster & more efficiently • Stay compliant and secure with fully up-to- date infrastructure at the lowest possible cost 17
- 18. THANK YOU!
Notes de l'éditeur
- At Fedcom Technology, our client-focused approach has been one of the major forces which drives us consistently to provide the best quality support and management services to all our clients, large and small. We have built a solid reputation in the industry as a premium Managed Service provider by surpassing customer expectations for the best IT solutions every time. At Fedcom, we pride ourselves on our roster of highly trained and certified professionals, who are always ready to take up new challenges, delivering flexible and diverse IT solutions through true partnership with clients and comprehensive follow-through during and after every engagement.
- At Fedcom, we constantly stay in touch with our clients and their team members, so we can keep providing only the best IT solutions. Our in-house Engineers are some of the most skilled and experienced people in the industry and they can resolve even the most advanced technical issues in a timely and cost-effective manner. And with our unique remote access ticketing system, it’s like having the world’s most efficient support team at your beck and call 24/7.
- Fedcom utilizes all our experience to optimize your IT infrastructure for the best performance and productivity. Eliminate downtime, apply benchmark IT best practices, and ensure all IT support issues are resolved immediately, with Fedcom help is always just a call or click away.
- Running a business is a daunting task; it is critical and important that IT operations run smoothly. Fedcom ensures just that, becoming a virtual extension of your organization.
- You own a business and you need to save your time and efforts for your core business and clients, not troubleshooting and maintaining your IT infrastructure. Fedcom help desk and desktop services can help you with: 24/7 support, anytime, anywhere Save time, money and human resources Reduce downtime and boost productivity
- The best server management solutions and always at the best rates! Save money and reduce risk by letting Fedcom’s experienced professionals maintain your most critical IT infrastructure. With Fedcom Server and Network Services, you’ll get all the reliability, scalability, and easy upgradeability your company will ever need.
- Let Fedcom assist your organization in migrating your servers to our state-of-the-art data center. Benefits of Fedcom hosted solutions include: Improved Security and access Significant capital cost reduction Multiple layers of redundancy, including, network and power
- Reduce overhead and grow your business with managed cloud solutions from Fedcom. Combining the flexibility of cloud computing with Fedcom’s deep and wide industry-specific experience means Fedcom can deliver the best cloud solution for you. From Systems Integrations and Database Administration to managed email and business continuity planning, to our uniquely converged cloud platform for virtualization and automation of servers, desktops, storage, and emails, Fedcom can deliver on all your firm’s most demanding cloud computing needs.