1. Joanne Louis Nathania Aaron Naisbitt Ouwen Gu Ross Simons Matt Marrazzo

2. PresentationOutline

3. What is ABI? Mission: “ To Be the Best Beer Company In a Better World””” Anheuser-Busch InBev

4. “The best beer company…” 114,000 employees 23 countries around the world Top 2 market position in 19 countries

5. “…in a better world” Responsible Drinking Environment Community Our people

6. Inventory is evil! Company Tour

7. Budweiser Brewing Process

8. InBev Acquisition of 2008 InBev AB

11. Employee Satisfaction

13. Global Leader

14. Cost Cutting

16. All American Company

17. Long Term Image

19. Jeffrey Sonnenfeld “Companies must take at least as much time as they spend with financial analysts and spend it with their employees. People care about where they work. " Anheuser-Busch Employee “If you are young and have some sort of degree, you will like the campus like office with no professors to teach and guide you.”

20. GeertHofstede Cultural Dimensions United States vs. Belgium/Brazil

21. Current Communication System

22. Problem: Communication -Rigid Structure -Multiple Platforms -Loss of informal relationships

23. Solution: Enterprise 2.0

25. The evolution of business

26. In Numbers

27. A culture, united

28. Not Management,separated

29. not heirarchy

30. Collaboration

31. Case Study: Cisco Source: Mckinsey/Cisco

34. Social Network Analysis

36. Formal vs. Informal Networks

37. Business Development R&D International Business Strategic Business Unit Other

38. Terrible communication

39. bottlenecks Disintegration

40. Case Study: ABI

42. Microsoft Lync http://tinyurl.com/MSFT-LYNC

43. “ Lync is changing the way we communicate today, but it will change the way our business tools work in the future. ”

44. “ The Skill Search feature in Lync and SharePoint will be easy to use. Employees can view presence information and immediately contact the person they are searching for with one click ”

45. “ Problem resolution through IM 70% of time Help desk call times down from 5 calls per issue to .3 calls Lowered labor costs and showed an 80% improvement in customer response times ”

48. Secondary Benefits/solutions Rapid Onboarding Decreased cycle times for information-reliant processes Innovation Lower costs of multiple degrees of separation

49. Add/Drop Analysis

50. Balanced Scorecard

51. Presentation Summary

52. Thank You!!!

56. “With Lync, communication is much more efficient because people do not have to switch programs to make a call or join a meeting.”

57. - Michiko NoborisakaGeneral Manager of Information System Planning Department, Nikon Corporation

58. ATKearney

59. “The Skill Search feature in Lync and SharePoint will be easy to use. Employees can view presence information and immediately

60. contact the person they are searching for with one click.” - Kevin Rice Global Network Architect, A.T. Kearney

61. Global Crossing

62. Problem resolution through IM 70% of time

63. Help desk call times down from 5 calls per issue to .3 calls

64. Lowered labor costs and showed an 80% improvement in customer response times

65. Fortek

66. Developed emergency response system