2. 3
supporting your business
to lower emissions
and fleet costs
Reduce your fleet’s cost and carbon emissions with our expert and
impartial transport consultancy and advice services.
With funding from the Department for Transport we offer
businesses and public sector organisations the opportunity to
review their fleets in detail and discover where and how to reduce
their environmental impact and costs.
Find a list of our services in the back of this brochure.
Visit www.energysavingtrust.org.uk/transport
Call 020 7222 0101
On behalf of the Energy Saving Trust,
thank you for attending the 2014 Fleet
Hero Awards. Congratulations to all the
organisations and individuals recognised
for their efforts and thanks to all those
who applied for an award.
This year’s winners have set new standards in reducing fleet
emissions. While the UK economy continues to improve, the
challenge of saving fuel, reducing costs and reducing the
environmental impact of transport remains. The Fleet Hero Awards
showcase how good advice, innovative supply chain partners and
new technology combined with courageous fleet management can
deliver this triple win. Particularly impressive is how this year’s
applicants used innovative technologies and measures across all
ten categories and I hope their stories will inspire you to take
similar actions. For organisations considering sustainable fleet
management, the Energy Saving Trust is a trusted source of
independent and impartial advice. We have helped hundreds of
organisations understand what practical measures they can take,
and our involvement in the rapidly-growing Plug in Vehicle market
gives us unique insight into how new technologies can work for you.
I’d like to thank our sponsors for helping to make this event happen
and giving us the opportunity to once again enjoy the magnificent
setting of the Institute of Directors. I hope you had a great evening.
Best wishes,
Andrew Benfield
Group Director Transport, Energy Saving Trust
3. Thinking of
going electric?
Talk to the experts.
EDF Energy has been working with fleet managers across a variety of sectors
helping them to deliver strong business cases for making the switch to plug-in
vehicles. Our expertise covers the technical assessment of sites, impartial advice
on hardware requirements and best price design solutions. That’s why we are the
proud Infrastructure partner of Plugged-in Fleets Initiative. And, because we provide
complete end-to-end recharging solutions, there’s no need to look
elsewhere once you’ve been given the green light. By talking to us early, you can
ensure your electric vehicle journey is as smooth as it is cost effective.
To find out more or to discuss a consultation call the electric vehicle team on:
0800 096 9636 or email electricvehicles@edfenergy.com.
Plugged-in Fleets
Initiative
EV044 PIFI event ad_Final_v2.indd 1 23/10/2014 15:59
5
Winner: e-Connect Cars
Taxi service offers lift to electric car market
e-Connect Cars’ fleet is a leading example of the benefits of
going electric. From just a business plan in late 2013, the
company now operates 10 Nissan LEAFs as private hire cars
from their Canary Wharf base.
With potential legislative changes to London’s taxi and
private hire market on the horizon, e-Connect Cars’ business
model sets a precedent that others will surely follow.
What has e-Connect Cars done to win?
• Built a business case based on a 100 per cent
all-electric fleet.
• Service allows many customers to experience the
benefits of plug-in vehicles for the first time.
• Demonstrates to other private hire operators in
London and elsewhere that an all-electric fleet
is a viable proposition.
• Provision of a fast chargepoint facilitates uptake
of electric vehicles by nearby businesses.
• Success shared widely in print, online, at events
and conferences.
Runner-up: Fruit 4 London
This small London-based delivery company shows how to
maximise the benefits of electric vehicles and make them
integral to the success of the business.
What has Fruit 4 London achieved?
• Annual fuel cost reduced from £2,600 to as low as £215
per vehicle by switching from diesel to electric models.
• Estimated carbon savings of over four tonnes per vehicle
each year.
• Drivers regularly achieve close to NEDC-quoted range,
even when starting with a fully loaded van.
• Achievements disseminated at high profile events such
as Cenex LCV.
Plugged-in
fleets awardSponsored by
4. CUSTOMER
SERVICE
BORN
IN THE
USA,
DELIVEREDTO
THEUK.
enterprise.co.uk | 01784 221 300
*Subject to geographical and other restrictions
Coming from the USA, we know that
one size does not fit all – have you ever
been to Texas?
We also know that excellent customer
service means giving the customer exactly
what they want, when they want it.
That’s why we’ve got the largest selection
of vehicles in the UK. That’s why we’ve got
over 370 rental locations in the UK. That’s
why our employees go the extra mile for
every customer. And that’s why we’re the
only car hire company in the UK that will
pick you up for free*.
It’s customer service fit for a King
(or a President).
Celebrating
20 years in
the UK
217-348 ERAC Fleet Hero ad.indd 1 14/10/2014 11:18
7
Winner: West Yorkshire Police
Judges detect evidence of best practice fleet management
Reducing fleet carbon emissions is a challenge, but doing so
in an unpredictable operating environment where speed is
often of the essence is particularly demanding. West
Yorkshire Police refuse to be deterred.
Achieving Motorvate Gold Level status in 2014 is a
testament to West Yorkshire Police’s dedication to reducing
fleet carbon emissions. Their approach is an example to
other organisations operating in similar settings.
What has West Yorkshire Police done to win?
• Saved over £200,000 in fuel over two years from a
reduction in mileage.
• Acquired and deployed low carbon vehicles.
• Implemented driver training backed up with telematics
to monitor and improve individual vehicle and driver
fuel efficiency.
• Reduced vehicle usage through car sharing and a Cycle
to Work scheme.
Runner-up: Wiltshire Council
This local authority impressed the judges with the wide range
of measures implemented to support home workers, including
online meeting technology and provision of an effective
mechanism for booking public transport and car sharing.
What has Wiltshire Council achieved?
• 13 ultra low and electric vehicles procured for use as
pool cars.
• In-cab driver intervention for commercial vehicles,
increasing MPG by 10 per cent.
• Grey fleet emissions cut by 120 tonnes through
application of best practice.
Best public
sector fleet
Sponsored by
5. *While in motion. Standard EU Test figures for comparative purposes and may not reflect real driving
results. Official fuel consumption figures for the e-up! in mpg: n/a.
We’re proud
to be one of the
sponsors of
tonight’s event.
We know a
lot of energy has
gone into it.
With the e-up! and e-Golf offering 0g/km emissions,* sustainable
motoring is at the heart of Volkswagen. Which is why we’re
particularly pleased to sponsor Best Business Sector Fleet at tonight’s
Fleet Hero Awards. For more information, including details of the
£5,000 government plug-in grant towards purchase or to request
a test drive, contact the Fleet Business Centre on 0800 38 989 38
or visit www.volkswagen.co.uk/fleet
Another way to Think Blue.
9
Winner: Willmott Dixon
Building on the foundations of a long-term carbon
reduction strategy
Previous Fleet Hero Award winner Willmott Dixon run a
highly efficient fleet, having consistently reduced the
environmental impact of their transport over several years.
Starting from an already impressive baseline, an 11 per cent
year on year fall in transport-related emissions is an
outstanding achievement.
What has Willmott Dixon done to win?
• Green Bonus Scheme improved, with a higher sum
paid to drivers who choose a car with emissions
under 90g/km.
• Car sharing incentivised with reimbursement for
both drivers and passengers.
• Bicycle use stimulated through the Bike4work
initiative and provision of a 20 pence per mile
reimbursement rate.
• Van driver league table extended to foster competition
between branches.
• Innovative bespoke fleet management system deployed,
leading to a 10 per cent reduction in vehicle numbers.
Runner-up: Carter Synergy
The range of actions taken to reduce emissions, along with
the buy-in achieved at all levels of this company, impressed
judges and secured Carter Synergy runner-up place.
What has Carter Synergy achieved?
• Senior user-choosers have adopted plug-in and
hybrid vehicles.
• Employee engagement achieved through rewards for
improved MPG performance.
• Exemplary data management through mileage capture
and fuel purchase records.
• Company car and grey fleet policies improved to drive
emissions reduction.
• Telematics, speed limiters and driver training deployed
to increase efficiency.
Best business
sector fleet
Sponsored by
6. Sponsored by
Optimisation of
CREATING
SMART
CITIES
Grid
Optimisation of Fleet
Optimisation of Charging
Infrastructure
“Creating demand in fleets for EV’s, infrastructure and
demand-driven energy supply through enabling software that can
significantly improve the total cost of ownership model
of the complete system”.
To find out how Route Monkey can optimise your Smart Projects contact kate.armitage@routemonkey.com
0845 643 5731
SOFTWARE OPTIMISATION OF ASSETS
We optimise assets
using intelligent algorithms
and our software solves EV mobility problems.
11
Winner: University of Cumbria
First degree grey fleet management
Grey fleet mileage reduced by an impressive 36 per cent,
resulting in a 16 per cent cut in emissions. Grey fleet is often
overlooked, particularly as responsibility typically falls
across multiple areas of an organisation. The judges were
pleased to see evidence of cross-departmental cooperation,
including human resources, finance and planning and
facilities management. A blend of tried and tested and more
innovative measures were implemented.
What has the University of Cumbria done to win?
• Travel hierarchy implemented, supported by provision of
car club and daily rental vehicles.
• 200 Personal Travel Plans issued to help staff make
better choices.
• Parking policy revised, successfully incentivising the use
of car sharing and ultra low emission vehicles.
• Students provided with Stagecoach passes to discourage
car use.
• Partnership in place with Virgin Trains to allow free first
class upgrades for university staff.
Runner-up:
Sussex Community NHS Trust
One million fewer grey fleet miles were driven in 2013-14 as
a result of the initiatives implemented.
What has Sussex Community NHS Trust achieved?
• Travel mode hierarchy introduced, promoting tele- and
video-conferencing and car sharing.
• Reduced mileage through route planning.
• Electronic travel claim system set up to allow journey
pattern and travel model analysis.
• Behavioural and cultural change secured through a
co-ordinated campaign including online communications,
printed material and presentations at team meetings.
Grey fleet
management
7. Sponsored by
RENAULTBUSINESS
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New Mégane steps up its fleet appeal.
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13
Winner: Route Monkey
Optimisation specialists plan best route for EV uptake
Route Monkey’s unique modelling, procurement and
scheduling product has given numerous fleets the
confidence to switch to plug-in vehicles.
In addition, Route Monkey is working with Teesside
University and Urban Foresight to overcome two major
barriers to electric vehicle adoption; uncertainties around
battery life and vehicle resale potential. For their pioneering
work to help fleets adopt plug-in technology, Route Monkey
was the clear winner in this category.
What has Route Monkey done to win?
Produced software that:
• determines the most efficient routes for electric vehicles
and calculates the expected return on investment
• models vehicle use to ensure all vehicles are fully
utilised which is crucial to maximising the benefits of
plug-in technology
• plans and schedules duty cycles, taking into account
available charging infrastructure.
Runner-up: ALD Automotive
FuelMonitor is ALD’s latest addition to the award-winning
ProFleet2 telematics solution. ALD’s market-leading system
makes it straightforward for fleets to analyse fleet efficiency
on an individual driver and vehicle basis.
What does FuelMonitor offer?
• Enables fleets to measure fuel consumption accurately
and remotely in ‘real time’.
• Provides detailed re-fuelling data including litres added
as well as location, time and mileage.
• Generates clear and useful reporting of metrics such as
real-world carbon emissions and fuel consumption,
idling, over-revving and speeding.
Innovation and
technology
8. Sponsored by
Electric vehicles are set to play an important role in the future of business mobility.
But are they right for you?
With AlphaElectric, we’ve applied some very clever thinking to help you answer
that very question to incorporate EVs seamlessly into your fleet.
We can help you to discover if and how EVs can fit into your fleet, which vehicles to select
and how to implement a workable charging infrastructure. And should your drivers require
access to a combustion vehicle on occasion, we offer a choice of packages.
Talk to us today, plug into our expertise, and take your electric fleet a great deal further.
AlphaElectric. It’s all part of our vision for the future of mobility.
Business Mobility is Going Electric.
Find out more:
Tel: 0870 50 50 100
Email: alphabet@alphabet.co.uk
www.alphabet.co.uk
WINNERLeasing / Fleet Management
Provider of the Year
WINNERService Supplier of the Year
15
Winner: Nissan
LEAF puts competition in the shade and eNV200 delivers
fuel savings
2014 saw Nissan add the eNV200 to its electric vehicle range
alongside the best-selling family hatchback LEAF. Additionally,
Nissan’s involvement in technology trials means its
commitment to the plug-in vehicle market extends beyond the
vehicles themselves.
Nissan is leading the way on fleet engagement, with EV
specialists able to provide advice and support on vehicle
trials, chargepoint installation and driver training.
What has Nissan done to win?
• One of the first manufacturers to bring a rapid-charge
compatible van to the UK market.
• More than 6,000 LEAF models sold nationwide.
• Contributes to the development of the Electric Highway
rapid chargepoint network.
• Supports My Electric Avenue, a research project to
investigate the impact of plug-in vehicles on
neighbourhood electricity infrastructure.
Runner-up:
Toyota and Lexus Fleet Services
While sales of pure-electric vehicles comprise a small but rapidly
growing niche in the UK, Toyota and Lexus are leading the way in
deploying efficient hybrid cars.
Toyota has also improved the environmental sustainability
of the manufacturing process, with the solar array at their
Burnaston site generating enough electricity to build 7,000
cars annually.
What has Toyota and Lexus Fleet Services achieved?
• Sold over 150,000 hybrids across 13 models in the UK.
• Made a range of low emission vehicles available including a
seven seat MPV, 4x4 and executive limousine.
• Toyota has the lowest average carbon dioxide emissions
of any car manufacturer in Europe thanks to its hybrid
technology.
Ultra low emission
vehicle manufacturer
9. We’ve done more than help
customers to deliver solutions
to their fleet challenges
We’ve been at the heart of tracking and
responding to the big fleet issues too
As one of the largest suppliers of vehicle leasing and fleet management
solutions in the world and with over 30 years of industry experience, we
are the perfect fleet partner.
Register for Toolbox today to access all your essential information, latest
guides and tips for the journey ahead – gedrivertoolbox.co.uk
Join The Big Fleet Debate 2014 today and share your challenges.
Visit gedrivertoolbox.co.uk/debate2014
17
Sponsored by
Winner: O’Donovan Waste Disposal
Excess carbon emissions binned by waste
management experts
O’Donovan has secured FORS Gold standard for a third
successive year; an achievement that could only be matched by
retaining their trophy as Commercial Vehicle Management
winners at the Fleet Hero Awards. Since picking up the accolade
last year, O’Donovan has made further improvements to their
fleet through ongoing driver training and use of telematics.
Commitment to environmental sustainability is complemented
by efforts to increase safety for vulnerable road users and
O’Donovan is one of the UK’s first Construction Logistics and
Cycling Safety (CLOCS) Champions.
What has O’Donovan done to win?
• Average carbon emissions per kilometre travelled reduced
14 per cent year on year.
• Significant investment made to install telematics in all
75 vehicles.
• Rigorous driver training includes NVQs, Safe and Fuel
Efficient Driving and participating in O’Donovan’s bespoke
Certificate of Professional Competence.
Runner-up: Center Parcs
Center Parcs had 21 electric vehicles on their fleet as early as
2007 and now operate more than 30 Renault Kangoo Z.E. vans.
But their commitment to sustainable fleet management goes
beyond procuring the latest clean technology.
What has Center Parcs done?
• Invested over £33,000 in driver training in the past
three years.
• Trained in-house assessors to monitor their colleagues’
driving performance.
• Linked staff bonuses to carbon savings.
Commercial vehicle
management
10. helping businesses
to save fuel
and drive safer
Energy Saving Trust approved ecodriving training
can help your organisation reduce its fuel
consumption, lower its carbon emissions and cut
costs.
Training is available through a number of
national and regional driver training companies.
Visit www.energysavingtrust.org.uk/ecodriving to
find your nearest ecodriving training provider.
19
Winner: Park House Healthcare
Eco-driving proves the best medicine for improving MPG
Park House Healthcare achieved an outstanding 22 per
cent improvement in average fleet fuel consumption,
through driver training supported by exemplary data
collation and application.
A further 10 per cent improvement has been recorded so far
in 2014. Sustaining long-term improvements after driver
training is known to be a considerable challenge, making
Park House Healthcare’s achievements truly remarkable.
What has Park House Healthcare done to win?
• Tracking systems and speed limiters installed across
the fleet.
• Smarter Driving training delivered to company and
private vehicle drivers.
• Additional training and guidance provided to the worst
performing 10 per cent of drivers each month.
• Tracker data assessed daily by the fleet manager and
discussed in monthly transport meetings.
• Idling time across the fleet reduced by 44 per cent.
Runner-up: Axis Europe
Average fleet MPG has increased by over 19 per cent in the
five months to August 2014, resulting from driver training
and improved data collection procedures.
How has Axis Europe achieved this?
• 179 drivers trained and complementary training
provided to selected clients.
• Telematics fitted to all vehicles to accurately track
improvements in fuel consumption and emissions.
• MPG league tables created to track improvements and
foster competition.
• Employee engagement achieved through post-training
feedback and Sustainability Road Shows.
Eco-driving
11. 20
Winner: Gnewt Cargo
EV business booming with TNT deliveries
Gnewt Cargo operates an all-electric last mile logistics
company, servicing clients including TNT and Hermes. They are
pioneering an exciting business model which delivers transport
sustainability in several diverse areas.
What has Gnewt Cargo done to win?
• All vehicles on the fleet produce zero tailpipe emissions,
improving air quality and helping to mitigate transport’s
impact on climate change.
• Consolidating deliveries lowers total miles travelled by
over 80 per cent, reducing traffic congestion.
• Demonstrated to other companies that electric vehicles
are a financially viable option.
The operation has grown over 200 per cent in 2014, and with
Nissan eNV200 vans now working alongside the existing
Renault Kangoo Z.E., Gnewt Cargo is (silently) driving significant
change in the UK logistics market.
Runner-up: e-Connect Cars
e-Connect Cars’ all-electric fleet is proof that the private
hire market can successfully make the transition to plug-in
technology.
What has e-Connect Cars achieved?
• All journeys are undertaken in a top of the range Nissan
LEAF, producing zero tailpipe emissions.
• Emissions savings communicated to clients by comparison
to a diesel powered taxi.
• Diversifying from the traditional private hire business model
by partnering with a London tour guide to offer zero-
emission excursions around the capital.
Winner:
Andrew Brown, West Yorkshire Police
Andrew Brown first on scene for territorial blue light service
West Yorkshire Police is the 2014 Best Public Sector Fleet
winner at this year’s awards. Significant credit for their success
is due to Andrew Brown. Not deterred by the inherent
challenges involved in running a police force fleet, Andrew has
determinedly strived to reduce transport carbon emissions.
Andrew’s work has proved so successful that other UK
emergency services, and even the Hong Kong Police, have
contacted him to discuss carbon reduction strategies.
What has Andrew Brown done to win?
• Championed the introduction of a telematics system,
resulting in 1.6 million fewer miles travelled.
• Currently leading a project to increase the use of bunkered
diesel, saving over £11,000 in fuel in just five months.
• Collated and managed data which helped West Yorkshire
Police achieve Gold Level in the Energy Saving Trust
Motorvate Scheme in 2014.
Runner-up:
Vicky Reed, Fleetdrive Electric
Fleetdrive Electric’s Vicky Reed has made an outstanding
contribution to the UK electric vehicle market.
Vicky’s passion for electric vehicles goes beyond the office. As
well as driving an EV, she has initiated a school project to
educate the next generation, even enlisting the help of Tesla to
participate in the scheme.
What has Vicky Reed achieved?
• Supported delivery of over 200 pure electric cars.
• Taken responsibility for the day to day operations of My
Electric Avenue, a ground-breaking project investigating the
impacts of mass EV adoption.
Transport
solutions supplier
21
Individual
achievement
12. Green fleet consultancy services
Energy Saving Trust’s green fleet services help organisations to reduce
their fleet costs and minimise environmental impact, through the
provision of expert and impartial help and advice.
Get free advice online, quickly and easily, to find out the carbon
footprint of your fleet and get help to cut costs and reduce emissions.
Visit: www.fleethealthcheck.org.uk
Book a free in-depth review of your fleet with one of our fleet
consultants to get a complete analysis of your current fleet operation,
business travel and to find out the potential cost and emission savings
you can make.
Visit: www.energysavingtrust.org.uk/businesses/green-fleet-advice
Call Ian Featherstone on 020 7222 0101
Plug-in vehicle services
Discover the potential for plug-in vehicles within your organisation.
Find out if and how plug-in vehicles may work for your organisation
with our free online plug-in advice tool.
Visit: www.pluginadvice.org.uk
Develop an informed fleet strategy with a free plug-in vehicle review
from one of our fleet consultants. This review and advice service will
help you explore the suitability for the adoption of plug-in vehicles
within your fleet and review the business case.
Visit: www.energysavingtrust.org.uk/businesses/plugin
Call Ian Featherstone 020 7222 0101
Ecodriving training
Save fuel and drive safer with Energy Saving Trust approved ecodriving
training. Available through a number of national and regional driver
training companies, visit our website to find your local provider.
Visit: www.energysavingtrust.org.uk/businesses/ecodriving
22
Energy Saving Trust – services
and useful points of contact
