8. PROBLEM ANALYTIC CHANGE VS.
APPRECIATIVE INQUIRY
Basic beliefs
Problem solving Appreciative inquiry
(deficit based change) (strength based innovation)
What we focus on
becomes our reality
“Valuing the best of what is”
“Felt Need” Appreciate Reality is created in the
moment, and there are
Identify problem
multiple realities
Imagine (What might be) In every ongoing
Conduct root cause analysis team/group/
organisation . . . Some-
thing(s) work
Dialogue and design
Analyze Possible Solutions (What should be)
People have
more confidence and comfort
to journey to the future (the
unknown) when they carry
Develop action plan (Treatment) Create (What will be) forward parts of the past (the
known)
Basic assumption: “mystery”
organization is a web of strengths
Basic assumption:
linked to infinite capacity, infinite The mode and
“problem-to-be solved”
imagination… alive language of inquiry
effects the org. being
observed
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