3. ERP Training readies people for it…
It’s tough because most of us tend to be Change
Resistant
4. We deal with very large enterprise transformation projects. Any
significant transformation creates “people issues.” Dealing with
these issues on a reactive, case-by-case basis puts speed,
morale, and results at risk.
Hence, CHANGE MANAGEMENT.
5. It’s a dual role where a consultant has to consider:
1.People-readiness (ATTITUDE)
2.Work-force enablement (PERFORMANCE)
6. 6
Before Creating Any Masterpiece…
Create the design! And spend time on it (and money too)…
The cost of the scaffolding was more than that of the entire
work…
- Tavernier (French Traveler)
Before Creating Any Masterpiece…
Speaker Notes / Cues: Basic Introduction of self and team/service line, business.
Speaker Notes / Cues: Talk about the other kinds of training – soft skill, sales, upskill, application, compliance et al.
Speaker Notes / Cues: Talk about the basic human nature of resisting change, and avoid new learning esp. one that demands change of behavior or working conditions.
Speaker Notes / Cues: Introduction to Change Management – it is an approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at helping change stakeholders to accept and embrace changes in their business environment.
Speaker Notes / Cues: Explaining the two major components of ERP learning projects, and how it governs design.
Speaker Notes / Cues: Talk on the importance of testing your design.
In ERP Training, be ready to refine design at any given point of time. The system will change, so will the content. It is all about change!
Speaker Notes / Cues: Explain the basic design lifecycle, and iterative mode.
Speaker Notes / Cues: Talk about the challenges listed above.
Talk about the solutions: A strong and tested design, tools, TAC, templates, strict review protocols, a very open communication conduit, automation, logic, planning, AGILE and FLEXIBLE…
Speaker Notes / Cues: Talk about the excitement of working in a dynamic training environment.
