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Why do Airports still worry about IT?
Gill Oliveria, Head of Airport IT
&
Michael Watjen, Director Business Engineering
Global CGI
Why do airports still worry about IT?

Gil Oliveira, Michael Holk Wätjen
Copenhagen, 26th November 2013
© CGI Group Inc. CONFIDENTIAL
Why CGI?
Ready for departure…
CGI is a global end-to-end IT and business
process services leader
High-end business
and IT consulting

69,000 professionals,
85% shareholders*

10,000 clients across
the globe

System integration, IT
and business process
outsourcing

400 offices,
40 countries around
the world

Client satisfaction:
9.1/10

100+ mission-critical
IP-based solutions

$10B annualized
revenue

World’s 5th largest independent IT and BPS firm

* Before Logica
Our range of services

High-end IT and
Business Consulting

Systems
integration

IT and Business
process outsourcing

Client Proximity Model
Strong subject matter expertise
Intellectual Property
Global delivery network

Listening to our clients, agility and operational excellence
Key credentials in our selected economic sectors
Financial
Services
• 23 of top 25
banks in the
Americas and
21 of top 25
in Europe
• 7 of top 10
global insurers
• 30 IP-based
solutions

• 350 collections
implementations
worldwide
• Process 40% of
the world's
foreign
exchange
payments

Government
• 2,000
government
organizations in
15 countries
• 60 IP-based
solutions
• Helped tax and
revenue
agencies
generate $2B in
tax recoveries
• Produce weather
satellite imagery
for 3B citizens
• Defend against
70M+ cyber
attack incidents
every day

Health
• IT service
provider to
more than
1,000
healthcare
providers
• 3 of top 4 US
commercial
health payers
• Serving 96M
US Medicare /
Medicaid users
• Recovered
more than $1B
in fraud and
waste

Telecom &
Utilities
• 6 of top 10
global telecom
service providers
• 8 of top 10
European
utilities
• Built the first
M2M platforms
in Telecom
industry
• Designed and
operate 10 of top
16 world’s
central energy
market systems

Manufacturing
Retail &
Distribution
• 25 of top global

firms across
mining & metals,
automotive,
aviation, rail,
retail and
mail/logistics
• 2,000 clients

across MRD
segments
• 20 unique and

targeted industry
solutions
• Handling 28,000
train movements
per day

Oil & Gas
• 3 of top 6 oil
companies
• Manage the
entire
Exploration &
Production
application
portfolio for our
global clients
• Managing
more than 1.2B
fuel card
transactions a
year, totalling
over $90B
A few of our clients
Financial
Services

Government

Health

Telecom &
Utilities

Manufacturing
, Retail &
Distribution

Oil & Gas

Over 10,000 commercial and government organizations worldwide
A strong local presence around the world
SOUTH AMERICA

EUROPE

NORTH AMERICA

VENEZUELA
COLOMBIA

FINLAND
BRAZIL

PERU

NORWAY
SWEDEN
ESTONIA
UNITED KINGDOM
DENMARK
CANADA
IRELAND

NETHERLANDS
BELGIUM

GERMANY

CZECH REPUBLIC
SLOVAKIA
HUNGARY

LUXEMBOURG
USA

FRANCE

CHILE

POLAND

ARGENTINA

SWITZERLAND
ITALY

SPAIN
PORTUGAL

MIDDLE EAST AND AFRICA

ASIA PACIFIC
INDIA
PHILIPPINES

MOROCCO

MALAYSIA
SINGAPORE
EGYPT

AUSTRALIA

SAUDI
ARABIA

UNITED
ARAB
EMIRATES
Why do airports still worry about IT?
Lift off…
Airport priorities = Our challenge

10
GO, our Airport Management solution
AODB
–
Airport
Operational
Database, the centrepiece of
information
Main
Modules

CGI is the only
global SI with an
in-house AODB
solution

RMS – Resource Management
System, for planning and managing
all airport infrastructures
PADS – Public Announcement
Display System – The tool for
boosting non-aviation revenue
Multi-Airport & Multi-Entity, GO is
web based and allows a single
server installation for managing
multiple airports

Main
Features

ACDM compliant, GO is already
compliant with Airport Collaborative
Decision Making best practices
Real Time System Integrator, all
airport systems are integrated and
information is shared with all
stakeholders
11

AODB

RMS

PADS

ACDM
We deliver Innovation, starting from RMS…

Automatic
Planning in 4
simple steps
What If?
Simulation

12
…to Situational Intelligence
Anticipate resource
planning

AODB+RMS
Situational
Awareness

Reduce action time

Business
Intelligence

Act on alerts
Integrate all airport
systems

Turn airport mgmt.
into monitoring

CGI scale and expertise allow the creation of unique value solutions
for airports

13
Maximizing your existing assets
Trigger your aeronautical Billing

CCTV

Easily manage swing gates
Share real-time video with security
Confirm resource allocation
Use AODB to identify possible
“lights out”
Cross information from CCTV for
Pax flow and dimm lights

Service staff

Share estimate flight information
to optimize your airport
maintenance crews
14
CGI Way
Looking to the Past

Anticipating the Future

Theory
Data

Knowledge &
Understanding

Information

Wisdom

Know Why

Know Best

Experience
Know Nothing
Know What

Know How

15
Our commitment to you
We approach every engagement with one
objective in mind: to help clients succeed

16

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Airport IT&T 2013 Gil Oliveira & Michael Watjen

  • 1. Why do Airports still worry about IT? Gill Oliveria, Head of Airport IT & Michael Watjen, Director Business Engineering Global CGI
  • 2. Why do airports still worry about IT? Gil Oliveira, Michael Holk Wätjen Copenhagen, 26th November 2013 © CGI Group Inc. CONFIDENTIAL
  • 3. Why CGI? Ready for departure…
  • 4. CGI is a global end-to-end IT and business process services leader High-end business and IT consulting 69,000 professionals, 85% shareholders* 10,000 clients across the globe System integration, IT and business process outsourcing 400 offices, 40 countries around the world Client satisfaction: 9.1/10 100+ mission-critical IP-based solutions $10B annualized revenue World’s 5th largest independent IT and BPS firm * Before Logica
  • 5. Our range of services High-end IT and Business Consulting Systems integration IT and Business process outsourcing Client Proximity Model Strong subject matter expertise Intellectual Property Global delivery network Listening to our clients, agility and operational excellence
  • 6. Key credentials in our selected economic sectors Financial Services • 23 of top 25 banks in the Americas and 21 of top 25 in Europe • 7 of top 10 global insurers • 30 IP-based solutions • 350 collections implementations worldwide • Process 40% of the world's foreign exchange payments Government • 2,000 government organizations in 15 countries • 60 IP-based solutions • Helped tax and revenue agencies generate $2B in tax recoveries • Produce weather satellite imagery for 3B citizens • Defend against 70M+ cyber attack incidents every day Health • IT service provider to more than 1,000 healthcare providers • 3 of top 4 US commercial health payers • Serving 96M US Medicare / Medicaid users • Recovered more than $1B in fraud and waste Telecom & Utilities • 6 of top 10 global telecom service providers • 8 of top 10 European utilities • Built the first M2M platforms in Telecom industry • Designed and operate 10 of top 16 world’s central energy market systems Manufacturing Retail & Distribution • 25 of top global firms across mining & metals, automotive, aviation, rail, retail and mail/logistics • 2,000 clients across MRD segments • 20 unique and targeted industry solutions • Handling 28,000 train movements per day Oil & Gas • 3 of top 6 oil companies • Manage the entire Exploration & Production application portfolio for our global clients • Managing more than 1.2B fuel card transactions a year, totalling over $90B
  • 7. A few of our clients Financial Services Government Health Telecom & Utilities Manufacturing , Retail & Distribution Oil & Gas Over 10,000 commercial and government organizations worldwide
  • 8. A strong local presence around the world SOUTH AMERICA EUROPE NORTH AMERICA VENEZUELA COLOMBIA FINLAND BRAZIL PERU NORWAY SWEDEN ESTONIA UNITED KINGDOM DENMARK CANADA IRELAND NETHERLANDS BELGIUM GERMANY CZECH REPUBLIC SLOVAKIA HUNGARY LUXEMBOURG USA FRANCE CHILE POLAND ARGENTINA SWITZERLAND ITALY SPAIN PORTUGAL MIDDLE EAST AND AFRICA ASIA PACIFIC INDIA PHILIPPINES MOROCCO MALAYSIA SINGAPORE EGYPT AUSTRALIA SAUDI ARABIA UNITED ARAB EMIRATES
  • 9. Why do airports still worry about IT? Lift off…
  • 10. Airport priorities = Our challenge 10
  • 11. GO, our Airport Management solution AODB – Airport Operational Database, the centrepiece of information Main Modules CGI is the only global SI with an in-house AODB solution RMS – Resource Management System, for planning and managing all airport infrastructures PADS – Public Announcement Display System – The tool for boosting non-aviation revenue Multi-Airport & Multi-Entity, GO is web based and allows a single server installation for managing multiple airports Main Features ACDM compliant, GO is already compliant with Airport Collaborative Decision Making best practices Real Time System Integrator, all airport systems are integrated and information is shared with all stakeholders 11 AODB RMS PADS ACDM
  • 12. We deliver Innovation, starting from RMS… Automatic Planning in 4 simple steps What If? Simulation 12
  • 13. …to Situational Intelligence Anticipate resource planning AODB+RMS Situational Awareness Reduce action time Business Intelligence Act on alerts Integrate all airport systems Turn airport mgmt. into monitoring CGI scale and expertise allow the creation of unique value solutions for airports 13
  • 14. Maximizing your existing assets Trigger your aeronautical Billing CCTV Easily manage swing gates Share real-time video with security Confirm resource allocation Use AODB to identify possible “lights out” Cross information from CCTV for Pax flow and dimm lights Service staff Share estimate flight information to optimize your airport maintenance crews 14
  • 15. CGI Way Looking to the Past Anticipating the Future Theory Data Knowledge & Understanding Information Wisdom Know Why Know Best Experience Know Nothing Know What Know How 15
  • 16. Our commitment to you We approach every engagement with one objective in mind: to help clients succeed 16