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Tribal Leadership in Practice
 Part 3 of 3: Transformation

            Si Alhir
          Brad Barton
          Mark Ferraro




            Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
                     1          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
CultureSync
                            (http://www.culturesync.net)
                      Julian Bergquist (julian@culturesync.net)
             Tribal Leadership for Business Leaders and Team Members

                        Tribal Leadership Intensive One
                          October 2010 (5 weeks, 2 hrs/week)
~ Competency and Core Tools
~ Expand your social network
~ Get more leads and close more sales
Tuition: $297
Tuition ($50 off with “RYMA” coupon): $247

                        Tribal Leadership Intensive Two
                         December 2010 (7 weeks, 2 hrs/week)
~ Foundation to operating “Stable at Stage Four”
~ Mindset, tools, techniques and processes to upgrade tribal cultures
~ Expanded leadership and greatness
~ “Tune in” to the Culture Stage around you
Tuition: $697

                   Tribal Leadership Intensive One and Two
                October 2010 and December 2010 (12 weeks, 2 hrs/week)
Tuition: ($397 off with “RYMA2” coupon): $597 --- Just until Wed night

                                     Tribal Leadership          salhir@gmail.com       http://salhir.wordpress.com
                                              2                 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Si Alhir - Practitioner
                                        (Sinan Si Alhir)
~ "Essentialist" and "Resultant" - "Pragmatic not Dogmatic" - "Transformation Artist"
~ Over two decades of experience in all aspects of Solutioning:
     ~ Technology product/services management (planning and marketing) and Engineering
       (development)
     ~ Enterprise (Business and Technology) Transformation (Adopt, Scale, Sustain), Change
       Management, Organizational Development with Lean, Agile, Scrum, XP, Kanban
     ~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker
~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications)
~ CultureSync Approved Tribal Leader,
  Certified Lean Six Sigma Master Black Belt (MBB),
  Certified Scrum Master (CSM),
  Certified Project Management Professional (PMP),
  IT Project Management Certified Professional (IT Project+), and
  e-Business Certified Professional (e-Biz+)

~ Information
   ~ Email:               salhir@gmail.com                       Phone:
                          salhir@redpointtech.com                 202.596.8202
     ~ LinkedIn:          http://www.linkedin.com/in/salhir
     ~ Blog:              http://salhir.wordpress.com
     ~ Twitter:           http://twitter.com/SAlhir

      salhir@redpointtech.com                Tribal Leadership     salhir@gmail.com       http://salhir.wordpress.com
      http://www.redpointtech.com                     3            Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Brad Barton - Practitioner

~ Agile Coach, enthusiastically focused on effective Product
  Management practices
~ Over a decade of fostering partnerships between product
  development (business) and engineering
   ~ Champion, contributor, and leader of numerous product
      development efforts from both the product and process
      perspectives
   ~ Committed to building and contributing to teams who are
      dedicated to delivering real value to their customers
~ Certified Scrum Master (CSM),
  Certified Scrum Product Owner (CSPO),
  Certified Web Professional, and
  Certified Business Analyst (CBA)

~ Information
   ~ Email:    bbarton6000@gmail.com
   ~ LinkedIn: http://www.linkedin.com/in/bbarton6000
   ~ Twitter: http://twitter.com/Brad_Barton


                                           Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.actconferencing.com                     4          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Mark Ferraro - Practitioner

~   Sr. Consultant, Coach, Trainer – Valtech
~   Lean, Agile, Scrum, Process Development, Enterprise Transformation
~   Software/IT Practitioner (15+ years)
~   A decade focused on Agile & Lean Transformation

~ Certified Usability Analyst (CUA),
  Certified Business Analyst (CBA),
  Certificate in Adult Education/Training and Development, and
  Management Information Systems degree

~ Information
   ~ Email:                 mark4ro@gmail.com
   ~ LinkedIn:              http://www.linkedin.com/pub/mark-ferraro/6/2b8/2a8
   ~ Twitter:               http://twitter.com/mark4ro



 mark.ferraro@valtech.com               Tribal Leadership    salhir@gmail.com       http://salhir.wordpress.com
 http://www.valtech.com                          5           Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership
        Leveraging Natural Groups to Build a Thriving Organization

                                   Cause




              Alignment                             Alignment

                                 Strategy

        Natural                                           Thriving
         Group                                          Organization

                                  Culture

             Commitment                            Commitment




                                  Values

      A Tribal Leader is a leader who synchronizes culture and strategy,
consistently stabilizing and effectively developing other people around them
                    who lead from their role and expertise.
            Ultimately, the team produces vastly superior results!
                               Tribal Leadership                salhir@gmail.com       http://salhir.wordpress.com
                                        6                       Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Birds Flock, Fish School, and People Tribe

~ Tribes and Culture
   ~ Tribes, naturally forming groups, move one cultural stage at a
      time on a scale of one-to-five
   ~ Culture emerges from language (theme), behavior (mood),
      and relationship structures

~ Tribal Leaders and Tribal Leadership
   ~ Tribal leaders upgrade tribes through cultural stages using
      leverage points
   ~ Tribal leadership involves nudging language and fostering
      relationships
   ~ Tribal leaders foster leveraging commitment to resonant core
      values, aligning on a noble cause, establishing triadic
      relationships, building a history-making strategy

                             Tribal Leadership    salhir@gmail.com       http://salhir.wordpress.com
                                      7           Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Stages

~ Stage 1: "Life sucks" (2%) -
  Alienated - Undermining

~ Stage 2: "My life sucks" (25%) -
  Separate - Ineffective

~ Stage 3: "I’m great (and you’re not)" (49%) -
  Personal Domination - Useful (Dyadic)

~ Stage 4: "We’re great (and they’re not)" (22%) -
  Stable Partnership - Important (Triadic)

~ Stage 5: "Life is great" (2%) -
  Team - Vital (Triadic)




                                    Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
                                             8          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Triads
                        Each relationship is based on core values & mutual self-interest.
    Each leg of the structure is responsible for the quality of the relationship between the other two parts.


                                                      Cause




                                                      Values




                     Core values are principles without which life wouldn’t be worth living.
A noble cause is a pronouncement of a future state that a tribe will bring about through its coordinated action.


                                                  Tribal Leadership              salhir@gmail.com       http://salhir.wordpress.com
                                                           9                     Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Strategy
                      A strategy takes everything into account, especially the tribe itself.

                                                 Outcomes
                            Assets                                                Will
                          sufficient         (What do we want?)                 behaviors
                            for the            (Big, specific,                 accomplish
                          outcomes?          measureable, and set              outcomes?

                                                  in time)


                         Assets                      Noble                   Behaviors
                   (What do we have?)                Cause               (What we will do?)
                   (Heavy, varied, and                Core              (General, consistent,
                        specific)                    Values               and forwarding)




                                                      Enough
                                                     assets for
                                                     behaviors?


                     Core values are principles without which life wouldn’t be worth living.
A noble cause is a pronouncement of a future state that a tribe will bring about through its coordinated action.


                                                  Tribal Leadership               salhir@gmail.com       http://salhir.wordpress.com
                                                          10                      Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
The Enterprise



                               Sociocultural Dimension

                                       Social
System Dimension




                                      Human
                   Structure                             Process
                                      Nature



                                       Culture




                                    Tribal Leadership      salhir@gmail.com       http://salhir.wordpress.com
                                            11             Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
The Meaningfully-Purposeful Enterprise


                           Vision/
                            Cause
                          (Purpose)
                           Joint
                         Enterprise
                                            Reification
                                            (Explicit)
Individual




                                                                         Collective
                          Mutual                      Negotiation
             Identity
                        Engagement                    of Meaning
                                                         (Duality)
                                            Participation
                                              (Tacit)
                          Shared
                         Repertoire
                           Values
                         (Meaning)




                        Tribal Leadership                  salhir@gmail.com       http://salhir.wordpress.com
                                12                         Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Transformation: "Principles for Practice"
                                  (Margaret Wheatley)

                      Essential Freedom to Create One’s Self
        Organizations are “organic” and “alive” not merely “mechanistic”
 “Every living being is author of its own existence, and continues to create itself
                            through its entire life span.”
~ Engage
    ~ Participation is not a choice
    ~ Engage the whole system over time
~ Partner
    ~ Life always reacts to directives, it never obeys them
    ~ Life accepts only partners, not bosses
~ Meaning
    ~ We do not see ‘reality,’ we each create our own interpretation of what’s
        real
    ~ Remain curious and seek shared significance
~ Connectedness
    ~ To create better health in a living system, connect it to more of itself
    ~ Embody a profound respect for systems, increase the number, variety,
        and strength of connections within the system

                                     Tribal Leadership        salhir@gmail.com       http://salhir.wordpress.com
                                             13               Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Transformation: Adopt, Scale, and Sustain

~ Phase 0: Pilot
   ~ Identify pilot efforts and participants
   ~ Enact efforts and confront challenges/opportunities
~ Phase I: Context
   ~ Understand the organization's structure and processes
   ~ Understand how the organization co-creates
~ Phase II: Foundation
   ~ Form a transformation team
   ~ Launch stewards/coaches as a community
   ~ Launch whole teams and confront challenges/opportunities
~ Phase III: Evolution
   ~ Coach stewards/coaches
   ~ Coach whole teams and confront challenges/opportunities
   ~ Launch & cultivate communities
                           Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
                                   14          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership in Practice



~ Is it Real for the Fast Paced Business World?




                             Tribal Leadership    salhir@gmail.com       http://salhir.wordpress.com
                                     15           Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership in Practice



~ Is it Real for the Fast Paced Business World?

~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak!




                             Tribal Leadership    salhir@gmail.com       http://salhir.wordpress.com
                                     16           Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership in Practice



~ Is it Real for the Fast Paced Business World?

~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak!

~ Language (without Behavior) is Necessary but not Sufficient!




                             Tribal Leadership    salhir@gmail.com       http://salhir.wordpress.com
                                     17           Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership in Practice



~ Is it Real for the Fast Paced Business World?

~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak!

~ Language (without Behavior) is Necessary but not Sufficient!

~ I believe it, but we’ll never get there with this crew




                              Tribal Leadership     salhir@gmail.com       http://salhir.wordpress.com
                                      18            Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership in Practice



~ Is it Real for the Fast Paced Business World?

~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak!

~ Language (without Behavior) is Necessary but not Sufficient!

~ I believe it, but we’ll never get there with this crew

~ Where are We in the Epiphany?




                              Tribal Leadership     salhir@gmail.com       http://salhir.wordpress.com
                                      19            Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Conclusion

~ Tribal Leadership

~ The Enterprise

~ The Meaningfully-Purposeful Enterprise

~ Transformation
   ~ Principles for Practice
   ~ Adopt, Scale, and Sustain

~ Tribal Leadership in Practice




                             Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
                                     20          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Thank You

  Si Alhir
Brad Barton
Mark Ferraro




  Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
          21          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.

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Tribal leadership: transformation (part 3 of 3)

  • 1. Tribal Leadership in Practice Part 3 of 3: Transformation Si Alhir Brad Barton Mark Ferraro Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 1 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 2. CultureSync (http://www.culturesync.net) Julian Bergquist (julian@culturesync.net) Tribal Leadership for Business Leaders and Team Members Tribal Leadership Intensive One October 2010 (5 weeks, 2 hrs/week) ~ Competency and Core Tools ~ Expand your social network ~ Get more leads and close more sales Tuition: $297 Tuition ($50 off with “RYMA” coupon): $247 Tribal Leadership Intensive Two December 2010 (7 weeks, 2 hrs/week) ~ Foundation to operating “Stable at Stage Four” ~ Mindset, tools, techniques and processes to upgrade tribal cultures ~ Expanded leadership and greatness ~ “Tune in” to the Culture Stage around you Tuition: $697 Tribal Leadership Intensive One and Two October 2010 and December 2010 (12 weeks, 2 hrs/week) Tuition: ($397 off with “RYMA2” coupon): $597 --- Just until Wed night Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 2 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 3. Si Alhir - Practitioner (Sinan Si Alhir) ~ "Essentialist" and "Resultant" - "Pragmatic not Dogmatic" - "Transformation Artist" ~ Over two decades of experience in all aspects of Solutioning: ~ Technology product/services management (planning and marketing) and Engineering (development) ~ Enterprise (Business and Technology) Transformation (Adopt, Scale, Sustain), Change Management, Organizational Development with Lean, Agile, Scrum, XP, Kanban ~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker ~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications) ~ CultureSync Approved Tribal Leader, Certified Lean Six Sigma Master Black Belt (MBB), Certified Scrum Master (CSM), Certified Project Management Professional (PMP), IT Project Management Certified Professional (IT Project+), and e-Business Certified Professional (e-Biz+) ~ Information ~ Email: salhir@gmail.com Phone: salhir@redpointtech.com 202.596.8202 ~ LinkedIn: http://www.linkedin.com/in/salhir ~ Blog: http://salhir.wordpress.com ~ Twitter: http://twitter.com/SAlhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 3 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 4. Brad Barton - Practitioner ~ Agile Coach, enthusiastically focused on effective Product Management practices ~ Over a decade of fostering partnerships between product development (business) and engineering ~ Champion, contributor, and leader of numerous product development efforts from both the product and process perspectives ~ Committed to building and contributing to teams who are dedicated to delivering real value to their customers ~ Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), Certified Web Professional, and Certified Business Analyst (CBA) ~ Information ~ Email: bbarton6000@gmail.com ~ LinkedIn: http://www.linkedin.com/in/bbarton6000 ~ Twitter: http://twitter.com/Brad_Barton Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.actconferencing.com 4 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 5. Mark Ferraro - Practitioner ~ Sr. Consultant, Coach, Trainer – Valtech ~ Lean, Agile, Scrum, Process Development, Enterprise Transformation ~ Software/IT Practitioner (15+ years) ~ A decade focused on Agile & Lean Transformation ~ Certified Usability Analyst (CUA), Certified Business Analyst (CBA), Certificate in Adult Education/Training and Development, and Management Information Systems degree ~ Information ~ Email: mark4ro@gmail.com ~ LinkedIn: http://www.linkedin.com/pub/mark-ferraro/6/2b8/2a8 ~ Twitter: http://twitter.com/mark4ro mark.ferraro@valtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.valtech.com 5 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 6. Tribal Leadership Leveraging Natural Groups to Build a Thriving Organization Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values A Tribal Leader is a leader who synchronizes culture and strategy, consistently stabilizing and effectively developing other people around them who lead from their role and expertise. Ultimately, the team produces vastly superior results! Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 6 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 7. Birds Flock, Fish School, and People Tribe ~ Tribes and Culture ~ Tribes, naturally forming groups, move one cultural stage at a time on a scale of one-to-five ~ Culture emerges from language (theme), behavior (mood), and relationship structures ~ Tribal Leaders and Tribal Leadership ~ Tribal leaders upgrade tribes through cultural stages using leverage points ~ Tribal leadership involves nudging language and fostering relationships ~ Tribal leaders foster leveraging commitment to resonant core values, aligning on a noble cause, establishing triadic relationships, building a history-making strategy Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 7 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 8. Stages ~ Stage 1: "Life sucks" (2%) - Alienated - Undermining ~ Stage 2: "My life sucks" (25%) - Separate - Ineffective ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal Domination - Useful (Dyadic) ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable Partnership - Important (Triadic) ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic) Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 8 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 9. Triads Each relationship is based on core values & mutual self-interest. Each leg of the structure is responsible for the quality of the relationship between the other two parts. Cause Values Core values are principles without which life wouldn’t be worth living. A noble cause is a pronouncement of a future state that a tribe will bring about through its coordinated action. Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 9 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 10. Tribal Strategy A strategy takes everything into account, especially the tribe itself. Outcomes Assets Will sufficient (What do we want?) behaviors for the (Big, specific, accomplish outcomes? measureable, and set outcomes? in time) Assets Noble Behaviors (What do we have?) Cause (What we will do?) (Heavy, varied, and Core (General, consistent, specific) Values and forwarding) Enough assets for behaviors? Core values are principles without which life wouldn’t be worth living. A noble cause is a pronouncement of a future state that a tribe will bring about through its coordinated action. Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 10 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 11. The Enterprise Sociocultural Dimension Social System Dimension Human Structure Process Nature Culture Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 11 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 12. The Meaningfully-Purposeful Enterprise Vision/ Cause (Purpose) Joint Enterprise Reification (Explicit) Individual Collective Mutual Negotiation Identity Engagement of Meaning (Duality) Participation (Tacit) Shared Repertoire Values (Meaning) Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 12 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 13. Transformation: "Principles for Practice" (Margaret Wheatley) Essential Freedom to Create One’s Self Organizations are “organic” and “alive” not merely “mechanistic” “Every living being is author of its own existence, and continues to create itself through its entire life span.” ~ Engage ~ Participation is not a choice ~ Engage the whole system over time ~ Partner ~ Life always reacts to directives, it never obeys them ~ Life accepts only partners, not bosses ~ Meaning ~ We do not see ‘reality,’ we each create our own interpretation of what’s real ~ Remain curious and seek shared significance ~ Connectedness ~ To create better health in a living system, connect it to more of itself ~ Embody a profound respect for systems, increase the number, variety, and strength of connections within the system Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 13 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 14. Transformation: Adopt, Scale, and Sustain ~ Phase 0: Pilot ~ Identify pilot efforts and participants ~ Enact efforts and confront challenges/opportunities ~ Phase I: Context ~ Understand the organization's structure and processes ~ Understand how the organization co-creates ~ Phase II: Foundation ~ Form a transformation team ~ Launch stewards/coaches as a community ~ Launch whole teams and confront challenges/opportunities ~ Phase III: Evolution ~ Coach stewards/coaches ~ Coach whole teams and confront challenges/opportunities ~ Launch & cultivate communities Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 14 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 15. Tribal Leadership in Practice ~ Is it Real for the Fast Paced Business World? Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 15 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 16. Tribal Leadership in Practice ~ Is it Real for the Fast Paced Business World? ~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak! Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 16 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 17. Tribal Leadership in Practice ~ Is it Real for the Fast Paced Business World? ~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak! ~ Language (without Behavior) is Necessary but not Sufficient! Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 17 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 18. Tribal Leadership in Practice ~ Is it Real for the Fast Paced Business World? ~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak! ~ Language (without Behavior) is Necessary but not Sufficient! ~ I believe it, but we’ll never get there with this crew Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 18 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 19. Tribal Leadership in Practice ~ Is it Real for the Fast Paced Business World? ~ Rewarding Stage Three Behavior = Inviting Stage Two Outbreak! ~ Language (without Behavior) is Necessary but not Sufficient! ~ I believe it, but we’ll never get there with this crew ~ Where are We in the Epiphany? Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 19 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 20. Conclusion ~ Tribal Leadership ~ The Enterprise ~ The Meaningfully-Purposeful Enterprise ~ Transformation ~ Principles for Practice ~ Adopt, Scale, and Sustain ~ Tribal Leadership in Practice Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 20 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 21. Thank You Si Alhir Brad Barton Mark Ferraro Tribal Leadership salhir@gmail.com http://salhir.wordpress.com 21 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.