Ryma's May 11th webinar will be presented at noon EST by Si Alhir. In 2010, Ryma's Grandview community hosted a 3 part Tribal Leadership webinar series. Dave Logan’s, John King’s, and Halee Fischer-Wright’s Tribal Leadership is a proven transformational process and leadership model for fostering organizational health, which leverages natural groups to build thriving organizations by focusing on language and relationship structures within a culture.
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WE-Centric Leadership (Part 2 of 2): The DNA of Leadership
1. WE-Centric LeadershipPart 2: The DNA of Leadership Si Alhirsalhir@gmail.comsalhir.wordpress.com www.CultureSync.net www.CreatingWEInstitute.com
2. Si Alhir (Sinan Si Alhir)Practitioner and Coach Over two decades of proven experience in Solutioning: Organizational Health (Performance & Well-being) and DNA (Transformation) Enterprise (Business and Technology) Transformation (Adopt, Scale, Sustain) Technology product/services management (planning, marketing, and sales)and Engineering (development) Lean, Agile, Scrum, XP, Kanban, and other proven approaches Consultant, Coach/Mentor, Trainer/Educator, and Conference Speaker Author (3 books, 2 articles in the Encyclopedia of SE, and other publications) CultureSync Approved Tribal Leader,Certified Lean Six Sigma Master Black Belt (MBB),Certified Scrum Master (CSM), Certified Proj Mg Prof (PMP),IT Proj Mgt Certified Prof (IT Project+) and e-Business Certified Prof (e-Biz+) Information Email: salhir@gmail.com / salhir@redpointtech.com Phone: 202.596.8202 LinkedIn: http://www.linkedin.com/in/salhir Blog: http://salhir.wordpress.com Twitter: http://twitter.com/SAlhir salhir@redpointtech.com http://www.redpointtech.com
3. Thriving on Chaos* in an Age of Discontinuity** Past Incoherence & Inconsistency Present Chaos and Ambiguity Future Unpredictability & Uncertainty Organizational Health (Performance and Well-being) High performance culture and thriving organization * Tom Peters ** Peter Drucker
4. What is Tribal Leadership? A proven transformational process and leadership modelfor fostering organizational health Leverages natural groups to build thriving organizations Focuses on language and relationship structures within a culture Dave Logan, John King, and Halee Fischer-Wright "Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization" (2008) Ten-year, 24,000 person, organizational research study How leaders leverage natural groups to build thriving organizations
5. What is WE-centric Leadership? A proven transformational process and leadership model for fostering organizational health Changes I-thinking to WE-thinking Shifts the power dynamics toward partnering (I to We) Judith Glaser "Creating We: Change I-Thinking to WE-Thinking and Build a Healthy, Thriving Organization" (2005) "The DNA Of Leadership: Leverage Your Instincts To Communicate, Differentiate, Innovate" (2006) Twenty-year experience with hundreds of executives from dozens of well-known companies around the globe
6. Why Approximately 70% of all change initiatives fail* Approximately 75% of all change efforts do not yield the promised results* Culture is approximately 8 times more influential than strategy in determining performance outcomes** Stronger cultures — founded upon shared values, aligned with a strategy, and interconnected people which emphasizes key stakeholders (customers, stockholders, and employees) and leadership — outperform weaker cultures with approximately*** 4 times higher revenue (682 percent versus 166 percent increase), 7 times more expanded work force (282 percent versus 36 percent), 12 times higher stock prices (901 percent versus 74 percent), and 756% higher net income (756 percent versus 1 percent) * Harvard Business ** Michael Henderson, Cultures AT Work *** John P. Kotter and James L. Heskett, Corporate Culture and Performance
7. Tribal Leadership:Birds Flock, Fish School, and People Tribe Tribes and Culture Tribes are naturally forming groups (basic sociological units) Tribes move one cultural stage at a time on a scale one-to-five Culture emerges from language (theme), behavior (mood), and relationship structures Tribal Leaders and Tribal Leadership Tribal leaders upgrade tribes through cultural stages using leverage points Tribal leadership involves nudging language and fostering relationships Tribal leaders synchronize culture & strategy to produce superior results Tribal leaders consistently stabilize and effectively develop other people who lead from their role and expertise Tribal leaders foster leveraging commitment to resonant core values, aligning on a noble cause, establishing triadic relationships, and building a history-making strategy
8. Tribal Leadership:Cultural Stages and The Epiphany Cultural Stages Stage 1: “Life sucks ” Stage 2: “My life sucks ” Stage 3: “I’m great (and you’re not) ” Stage 4: “We’re great (and they’re not) ” Stage 5: “Life is great” The Epiphany ("I Am Because We Are") Journey from Stage 3 to Stage 4 At Stage 3, there is a Point of Diminishing Returns First Reflection: “What have I achieved?” Second Reflection: “How can I fix this?” Third Reflection: “What’s the real goal?” Realization: “I Am Because We Are”
9. Tribal Leadership:Triads & Triading and Tribal Strategy Triads and Triading Three-part relationships based on core values & mutual self-interest Each leg of the structure is responsible for the quality of the relationship between the other two parts Tribal Strategy Three separate and interlocking conversations that flow from core values and noble cause Three questions, which the tribe must answer “yes” to before the strategy can be successfully implemented Core Values and Noble Cause Outcomes (“What do we want?”) Assets (“What do we have?”) Behaviors (“What we will do?”)
10. WE-centric Leadership: I-Thinking to WE-Thinking Unhealthy/toxic cultures (I-centric fingerprint) foster failure People fail to communicate about challenges People lack sensitivity toward others People turn inward, and create positive beliefs about themselves and negative beliefs about others Healthy cultures (WE-centric fingerprint) foster success People signal when in trouble, and gain help from others People have incredible sensitivity toward others, and support one another People don’t allow themselves to turn inward, and focus on the future Creating WE: Transforming from a less-healthy to a more-healthy culture Believing WE: Changing attitudes or beliefs Learning WE: Adopting new habits of mind and behaviors Being WE: Expressing WE-consciousness
11. WE-centric Leadership: Creating WE - Believing, Learning, and Being WE Creating WE From Power-over / Followership (servitude to an authority)to Power-with / Fellowship (community of leaders)through engagement (collaborate and co-create)and partnering (interdependence) Believing WE: Changing attitudes or beliefs I’m Giving Orders -- and You’re Not Listening! -- The Challenge of Authority My Turf, Your Turf -- The Challenge of Territoriality It Must Be Your Fault ... -- The Challenge of Self-Interest Learning WE: Adopting new habits of mind and behaviors Hello, Can You Hear Me? -- Understanding the Culture But That’s How It’s Always Been Done! -- Embracing the Possibilities Are We Really on the Same Team? -- Opening the Space Get Over It! -- Shaping the Conversations Fried or Foe? -- Transforming the Culture Being WE: Facing stressful situations and expressing WE-consciousness If They Don’t Care, I Don’t Care! -- Working in Concert They Said It Couldn’t Be Done! -- Sustaining We
12. WE-centric Leadership:The DNA of Leadership The Human Spirit Realized Everything happens through conversation. Language is the link that creates community, culture, and the future. Language is a large part of what makes us different from other living species. Language enables us to develop and handle complexity and ambiguity, to evolve and grow, and to teach others what we know. Colleagues who share a common language, common definitions, and common meanings are a community. Language is not neutral. Language triggers reactions, not only those we can see but those we can’t see as well. Words communicate more than information. They are triggers that create ripple effects on those around us. When we communicate, the meanings of words reside in the listener as well as in the speaker. Sometimes we forget that and think that just because I told you, you get it. Communicating is a WE-centric process. The DNA of Leadership (Pg. 19)
13. WE-centric Leadership:The DNA of Leadership Leadership is a journey not a destination Everything happens through conversation (collaboration and co-creation) which trigger instincts Fearful conversations suppress our DNA Vital conversations express our DNA Leaders influence culture, foster an environment and nurture people, so that leadership greatness emerges Set of dimensions that dramatically influence how leadership is expressed in organizations Regressive I-Centric/Protect (Dictate-Imitate-Stagnate) Progressive WE-Centric/Partner (Communicate-Differentiate-Innovate)GeneProgressiveRegressiveCommunity Including ExcludingHumanity Appreciating BlamingAspirations Striving FearingNavigation Sharing WithholdingGenerativity Wondering KnowingExpression Developing DictatingSpirit Celebrating Conforming
14. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Community/Co-Creating (The Context We Set)-- Breaking down walls and inviting others in, rather than erecting and enforcing boundaries to keep others out Exclusive (Power-over) Directionless Lack of shared vision and purpose Inclusive (Power-with) Strong sense of direction Clarity of goals and strategies Shared vision To feel included, people need to have authority for making decisions, and to work co-creatively with others
15. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Humanity/Humanizing (The Relationships We Build)-- Empathy for the feelings everyone has, rather than pointing fingers to preserve your own Judging (Criticizing) Focus on weaknesses Lack of respect and appreciation Blaming culture Appreciating Focus on strengths High level of trust, respect, and mutuality To feel appreciated, people need to be valued, based on healthy conversations
16. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Aspiration/Aspiring (The Dreams We Hold)-- Allowing others to dream freely, rather than waking them up to “how things get done” Limiting (Fear Based) Lack of organizational ambition Lowering of the bar Underperforming Expanding Organizational ambition Raising the bar Learn from the past To be unafraid, people need to have dreams about their future
17. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Navigation/Navigating (The Actions We Take)-- Letting others set the course and share the wheel, rather than jealously guarding the compass and the helm Territorial and Scarcity (Silo-mentality) Lack of cohesion and teamwork Lack of sharing Inner focus Failure to connect Share and Abundance Sharing best practices Create centers of excellence To grow, people need to explore, learn from others, and be exposed to diverse ways of thinking
18. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Generativity/Generating (The Ideas We Evolve)-- Pushing the boundaries of the status quo, allowing new wisdom to emerge, rather than reverting to what has worked before Persuading and Knowing (Punish Risk-taking) Failure to tap resources and creativity Group-think Falls behind Generative and Wondering (Risk-taking) Continually creates and innovates Competition To be alive with wonder, people need to be genuinely challenged
19. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Expression/Expressing (The Words We Choose)-- Allowing individual greatness to emerge and benefit all, rather than shouting the voice of authority Autocratic and Controlling (Dictates) Failure to develop leadership, accountability Loss of voice Developing and Encouraging Leaders developing and mentoring leaders Accountably A strong voice To build confidence and develop professionally, people need to voice their ideas and opinions, and be heard
20. WE-centric Leadership:The DNA of Leadership – C-H-A-N-G-E-S Spirit/Synchronizing (The Purpose and Passion We Live)-- Attaching everyone to a larger purpose and acknowledging group achievement with enthusiasm and joy, rather than pursuing self-aggrandizement Compliance Lack of spirit Leadership and employees not pulling together Commitment Spirit, purpose, and communication Pulling in the same direction, toward the future To be excited and joyous, people need to know they are part of something bigger than themselves, something important and purposeful and evolving, and to experience celebrations of individual and group accomplishments
21. Conclusion Tribal Leadership: Birds Flock, Fish School, and People Tribe Cultural Stages The Epiphany ("I Am Because We Are") Triads and Triading Tribal Strategy WE-centric Leadership: I-Thinking to WE-Thinking Believing WE- Changing attitudes or beliefs Learning WE- Adopting new habits of mind and behaviors Being WE- Expressing WE-consciousness WE-centric Leadership: Leverage your Instincts Leadership is not about the “I” alone Leadership is about the “I inside the WE” that must come alive In healthy organizations, the “I” can differentiate its uniqueness inside of the “WE”
22. Thank You Si Alhirsalhir@gmail.comsalhir.wordpress.com www.CultureSync.net www.CreatingWEInstitute.com