Analytics Solutions from SAP
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Analytics Solutions from SAP
- 1. Analytics Solutions from SAP RUN BETTER
- 2. Doing remarkable things YOUR BUSINESS © 2012 SAP AG. All rights reserved. 2
- 3. HAVING INFINITE KNOWLEDGE CLARITY INTELLIGENT WISE RUN BETTER MEANING WISDOM OMNISCIENCE AWARE CLEVER ALL KNOWING UNLIMITED UNDERSTANDING KNOWLEDGE © 2012 SAP AG. All rights reserved. 3
- 4. Meaning for everyone, everywhere, anytime MANUFACTURING l RETAIL l HEALTHCARE l BANKING l UTILITIES l TELCO | PUBLIC SECTOR OPERATIONS l HR l FINANCE | IT | SALES l MARKETING What What is What will happened? happening now? happen? How and why What is the risk if it How do you prevent / did it happen? does/doesn’t happen? ensure it happens again? Tom Davenport International Institute for Analytics © 2012 SAP AG. All rights reserved. 4
- 5. Mega trends transforming business today 1B >1B smartphone shipments social media expected in 2015 members in 2012 1 zettabyte $241B of internet traffic by 2015 global cloud market by 2020 >1,000 + 31% regulations and increased policies equipment/software spend since recovery began © 2012 SAP AG. All rights reserved. 5
- 6. Analytics solutions from SAP Know Your Business Decide With Confidence Act Boldly Access all relevant information Define plan and align on Respond instantly to across your business network– performance goals and metrics events as they unfold anywhere, anytime Understand business impacts, Collaborate and take Know and trust the quality of then model and predict future coordinated action on the best your information directions decision Understand information in the Proactively balance risks and Learn from best practices, context of your industry and opportunities adapt and continually improve role, quickly and easily over time © 2012 SAP AG. All rights reserved. 6
- 7. Analytics solutions from SAP Our approach Data Sources Analytic Capabilities Access Analytic Applications Enterprise Business Performance Intelligence Management Collaboration Enterprise Governance, Information Risk, and Management Compliance Data Warehousing Services and Best Practices © 2012 SAP AG. All rights reserved. 7
- 8. The SAP difference Trusted Lightning Fast Easy Anytime Industry/LoB Collaborative Expertise © 2012 SAP AG. All rights reserved. 8
- 9. Analytics at SAP EcoHub Together making the world run smarter 1,200+ Global Service and Technology Partners 800+ OEM Partners 7,000+ SAP BusinessObjects Partners 2 Million+ Community Subscribers 100,000+ Customers http://ecohub.sdn.sap.com/irj/ecohub/analytics © 2012 SAP AG. All rights reserved. 9
- 10. Analytics solutions from SAP Remarkable customers…over 67,000 Run Better Know Your Business Decide With Confidence Act Boldly © 2012 SAP AG. All rights reserved. 10
- 11. Analytics solutions from SAP Remarkable customers…across the globe Know Your Business Decide With Confidence Act Boldly “ “ “ With SAP BusinessObjects Financial With…SAP BusinessObjects, YBS has SAP BusinessObjects BI solutions Consolidation, we have been able to the ability to track and manage have underpinned our success in move from a limited bi-monthly product performance at branch, call boosting sales, increasing financial close of 33 days to a 10-day centre, web site and individual levels. profitability, and cutting costs in a monthly full close process. This has Critically, it enables YBS to maximise challenging economic environment. increased our confidence and short lived opportunities as they Christian Viel understanding of Nissan’s arise in both the mortgage and Finance and IT Director performance. savings markets.” METAROM Group Pierre-Alain Raynaud Ian Longley Former Global Controller Senior Insight Planning Manager Nissan Motor Company, Ltd. Yorkshire Building Society (YBS) ” ” ” © 2012 SAP AG. All rights reserved. 11
- 12. Analytics solutions from SAP Remarkable customers…in Asia Pacific and Japan Know Your Business Decide With Confidence Act Boldly “ “ “ With SAP BusinessObjects Financial I think the major benefit of using SAP With SAP BusinessObjects Global Consolidation, we have been able to BusinessObjects GRC solutions is Trade Services, we’ve automated move from a limited bi-monthly when it comes to the year-end audit global trade compliance, substantially financial close of 33 days to a 10-day process, there won’t be any major mitigated risk, and increased monthly full close process. This has surprises. productivity by 25%. Over time, we increased our confidence and Dr. Justin Lim expect a 100% increase in understanding of Nissan’s Chief Information Officer productivity. performance. STATS ChipPAC Ltd. Clyde Fletcher Pierre-Alain Raynaud Manager, Document Centre Former Global Controller Fonterra Co-operative Group Limited Nissan Motor Company, Ltd. ” ” ” © 2012 SAP AG. All rights reserved. 12
- 13. Analytics solutions from SAP Remarkable customers…in EMEA Know Your Business Decide With Confidence Act Boldly “ “ “ We have given our care providers the Less reliance on external consultants SAP BusinessObjects BI solutions ability to access and manage the and analysts, consolidates financial have underpinned our success in information they need to do their jobs. information, and standardized boosting sales, increasing profitability, This is the critical shift we envisioned reporting and data sets have enabled and cutting costs in a challenging with SAP BusinessObjects our finance team to better support economic environment. software, and it’s occurring throughout management with quick insight and Christian Viel the hospitals we have. quality information. Finance and IT Director Mike Sugden Debra-Lynn Marais METAROM Group Head of Information Management and Information Manager Governance Altron Portsmouth Hospitals NHS Trust . ” ” ” © 2012 SAP AG. All rights reserved. 13
- 14. Analytics solutions from SAP Remarkable customers…in North and Latin America Know Your Business Decide With Confidence Act Boldly “ “ “ Outpacing relentless global SAP BusinessObjects BI solutions We issue 15,000 to 16,000 invoices competition requires business plans helped us obtain accurate, trusted and per month, reaching a peak of 500 to based on timely information that timely information from different data 1,000 per hour. All of them must be reflects the market conditions in each sources to make better business validated by SAP BusinessObjects area. It also requires management decisions and execute intelligently. We Electronic Invoicing, which responds processes that can quickly aggregate now can offer personalized service to perfectly to the demand. and analyze such information. customers. Marcos Mazarin Yukiteru Kiyosue Giovani Profili IT Manager General Manager, Business Process IT Director Merck S.A. Innovation and Public Relations Department Droga Raia Omron Healthcare Co. Ltd. ” ” ” © 2012 SAP AG. All rights reserved. 14
- 15. Analytics solutions from SAP Remarkable customers…in North and Latin America Know Your Business Decide With Confidence Act Boldly “ “ “ Outpacing relentless global We’re now able to do consolidations, SAP has enhanced NFIL’s ability to competition requires business plans report, budget, and plan faster with serve its customers better by providing based on timely information that fewer resources and better results. internal controls on business reflects the market conditions in each We now spend time deciding what to operations. Equally important, all area. It also requires management do about the numbers rather than levels of management now have the processes that can quickly aggregate determining what the numbers really data they need to make business and and analyze such information. are. We couldn’t have asked for more strategic decisions. from a performance management Satish Kakade Yukiteru Kiyosue General Manager, Business Process solution. Managing Director Innovation and Public Relations Department Gary Willenbrecht Navine Fluorine International Limited Omron Healthcare Co. Ltd. VP Finance ” Beckman Coulter ” ” © 2012 SAP AG. All rights reserved. 15
- 16. Analytics solutions from SAP Remarkable customers…in EMEA and Latin America Know Your Business Decide With Confidence Act Boldly “ “ “ SAP BusinessObjects Planning and SAP BusinessObjects BI solutions We issue 15,000 to 16,000 invoices Consolidation for reporting has been helped us obtain accurate, trusted and per month, reaching a peak of 500 to instrumental in significantly enhancing timely information from different data 1,000 per hour. All of them must be Discovery’s ability to analyze and sources to make better business validated by SAP BusinessObjects report on the performance of its decisions and execute intelligently. We Electronic Invoicing, which responds business units in an efficient manner. now can offer personalized service to perfectly to the demand. customers. Marcos Mazarin Simon Robinson Senior Vice President, Corporate Financial Giovani Profili IT Manager Planning and Analysis IT Director Merck S.A. Discovery Communications Droga Raia ” ” ” © 2012 SAP AG. All rights reserved. 16
- 17. Thank You!
Notes de l'éditeur
- In order to be remarkable and run better, you need to be smart about your business.This applies to all businesses regardless of line of business, industry, and location.It should apply not just within the organization, but right across your ecosystem.
- Wouldn’t youlike to have meaning for everyone, everywhere, and at anytime?Whether it is about yourcustomers, products, employees, competition, market, or the world. Regardless of where you sit in an organization, while the context for knowledge is different, the basic set of questions remains the same.As Tom Davenport – well renowned author in this field confirms – all people spend a great deal of time trying to understand:why things happened?what is happening?what will happen in the future?what is the risk if it does or does not happen?and how will I prevent it from happening again or ensure it happens more in the future, and ultimately what is the best course of action?For example … what are your most important functions? Customer? Supply chain management? HR? Finance? (select one or two – depending on the customer response)1. Customer relationship managersneedto segment their customers and identifytheir best ones. They needto understand customer behaviors,predict their customers’ wants andneeds, and offer fitting products andpromotions. They price products formaximum profitability at levels thatthey know their customers will pay.Finally, they need to identify the customers atgreatest risk of attrition and interveneto try to keep them.2. Supply chain and operations managersNeed to understand how to optimize inventory levels and deliveryroutes, for example. They also need to segmenttheir inventory items by cost andvelocity, build key facilities in thebest locations, and ensure that theright products are available in theright quantities.3. Human resources managers, need to know about all the people they are hiring or how to retain employees. Just as sports teams need to know the best players,firms need toselect valuable employees and identifythose who are most likely to depart.4. Finance and accounting managers: Need to determine whichfactors truly drive financial performance.In this era of instability, financialand other firms need tomonitor and reduce risk.Can you imagine the possibility (select a couple that match the areas above)?:--If you could know the minute a competitor had a stock out or a plant that went down the moment it happened, (Supply chain management) or rumors of an acquisition as soon as someone blogged about it (finance).--If you could respond immediately to a compliance alert by collaborating instantly with all stakeholders, adjust operations, or plan as necessary and move on BEFORE it becomes a regulatory issue – ultimately preventing fines, public announcements, etc. (finance)--If you could know the behavior of your customers by understanding their buying habits and doing a simple analysis of the mentions of your product on their Facebook or Twitter account,and then launch a campaign around their needs (customer)-- If you could prevent an oil line from breaking, instantly predict the # of high risk loans in a quarter, be notified when there’s a shift in the economy and the effect on your company for the quarter (finance)-- If you could predict the likelihood of your best talent leaving (HR)Well, this can only happen if we address some of the most critical issues all businesses are faced with.
- It is increasingly difficult to know all things about your business.Companies need to answer the most basic questions … with increasing volumes of information that change at an exponential rate.And there is an expectation to have access to this information anywhere and instantly.There are several mega trends transforming business.Mass adoption of mobile devices… According to IDC nearly ½ a billion smartphones would ship last year (2011), rising to almost a billion shipments in 2015.JP Morgan, the largest US lender by assets (http://blogs.wsj.com/deals/2011/11/29/ranking-the-largest-u-s-banks-j-p-morgan-ascends-to-the-top-spot/), will distribute iPads free of charge to all associates in its global investment banking division.Viral adoption of social media and the importance of companies to learn how to leverage this information; Facebook has over 800 million users. Twitter no longer publishes the number as openly, but most estimates put it north of 200M, and Google+ is approaching 100M. The total # of text messages sent and received every day exceeds the totalpopulation of the planet. The number of tweets per day has already passed 200 million (http://blog.twitter.com/2011/06/200-million-tweets-per-day.html).Exponential growth of information. According to Cisco, “By 2015, annual global IP traffic will reach 966 exabytes - nearly a zettabyte.” For context, a zettabyte is a billion terabytes! You can think of it as the equivalent of 250 billion DVDs, 36 million years of HD video, or the volume of the Great Wall of China if you allow an 11oz cup of coffee to represent a gigabyte of data. (http://www.engadget.com/2011/06/29/visualized-a-zettabyte/)Growth of cloud computing: According to a Forrester report, the global cloud market is estimated to be $241 Billion by 2020.Heightened risk and increasing compliance regulations. There are 1000’s of regulations companies are faced with and it continues to grow. It is an alphabet soup of IFRS, XBRL, Environmental regulations Organizations are reallocating their resource spend. Since the beginning of the recovery the number of jobs has only risen by 1.4%; in the same time, investment in equipment and software has risen by 31%, reflecting a major shift towards machines and software rather than people.It used to be that companies were ‘built to last’ and now they need to be ‘built to change’ and armed with the knowledge to do so.Fortunately – analytics solutions from SAP can help everyone in the organization to minimize risk, maximize shareholder value, reduce costs … and ultimately run better.Sources:1B smartphones: http://www.idc.com/getdoc.jsp?containerId=prUS228716111B social media: http://www.facebook.com/press/info.php?statistics; http://www.mediabistro.com/alltwitter/how-many-twitter-users_b13110; http://www.pcmag.com/article2/0,2817,2399108,00.asp1 zettabyte: http://www.cisco.com/en/US/netsol/ns827/networking_solutions_sub_solution.html#~forecastCloud market in 2020: http://www.computerweekly.com/news/1280095776/Global-cloud-market-to-reach-240bn-by-20201,000 regulations: 31% increase: http://online.wsj.com/article/SB10001424052970204468004577164710231081398.html
- These customers ran better with SAP and they shared their best practices with us.Let’s take a look at the common best practices ..First – Know Your Business.All of these organizations were able to really know their business because they had:Variety of tools and delivery mechanisms to - Access all relevant information across their business network– anywhere, anytimeTrust in the quality of their information – no duplicate records or unclean dataUnderstanding of information in the context of their industry and role, quickly and easilyA great example of this is Molson Coors.Molson Coors uses analytics solutionsfrom SAP to receive real time insight into inventory levels and prevent stock out. This means for you – there will always be Molson Coors available in stores when you need it – on a warm summer afternoon, at the beach or at an evening celebration. Second – Decide with ConfidenceAll of these organizations were able to make decisions with confidence because they can:Plan and align on performance goals and metrics Understand business impacts, then model and predict future directionsProactively balance risks and opportunitiesA great example of this is Under Armour.Under Armouruses analytics solutions from SAP to bring together information in their data warehouse, point of sales systems and sources outside of their organization – for example, via social media channels. They look at the information holistically to create the most accurate plans, minimize risk in the decisions they make and stay on top of who their customers are and how to appeal to them. All of this – easily and quickly. Third – Act BoldlyAll of these organizations were able to act boldly because they could:-Respondinstantly to events as they unfold - Collaborate and take coordinated action on the best decision- Learnfrom best practices, adapt and continually improve over timeWhat better example of this than FonterraFonterra is the world’s leading exporter of dairy products, Fonterra Cooperative Group Ltd faces massive challenges with export documents. To streamline export processes, Fonterra implemented the SAP® BusinessObjects™ Global Trade Services application. With its help, Fonterra has standardized and automated these processes internationally, increased export documentation officer productivity, reduced compliance risks, and improved accuracy and timeliness. “We have already boosted throughput by 25%,” reports Clyde Fletcher., Global Documentation Manager. “We have many plans to improve it further by tuning the software and our processes, by extending the application’s reach to the rest of the world, and by bringing several outsourced functions in-house where we can now perform them much less expensively. By the end of year four we fully expect to be 100% more productive in exporting, and we haven’t even touched importing yet, which likely offers all the same benefits.”
- How do we achieve this? The customers we referenced earlier were using a combination of a number of key components:Data Warehouse Management A key requirement to better facilitate reporting and analysis – stores volumes of data and serves it up rapidly without impacting operational systemsFor example … 2) Enterprise Information Management The primary focus here is on delivering trusted information to the organization, for consumption by a variety of applications and business users. “Turning data into decision-quality information you can trust.”For example …3) Business Intelligence Delivers a set of tools that can be used by business professionals to have an integrated view of corporate information for decision making. “Turning information into insight for better decision making.”For example …4) Enterprise Performance ManagementIs about delivering an environment where performance is captured, understood and adjusted according to the execution needs of the organization. It builds on the other areas, capturing and sharing information specific to strategy, operational and financial planning and forecasting and reporting. “Using insight and informed decisions to drive strategy and alignment.”For example …5) Governance, Risk, and ComplianceDelivers a comprehensive platform to manage GRC on an ongoing basis, ensures that internal and external rules are followed and enforced, and controls access to systems and information. “Making risk and compliance part of decision-making, strategy, and performance management.”For example …6) Analytic Apps Purpose-built role and industry specific applications that provide information in context with a rapid time to valueFor example …7) CollaborationYou can engage with your team, your organization, or your extended network to collaboratively make decisions and take coordinated action.Do you know why SAP is better placed than any other vendor to do this?
- Only SAP can deliver a TRUSTED 360-degree viewData quality and other information management capabilities enable you to have complete and trusted insight of all information across your organization – whether it be from transactions, operational performance, or external information from the internet or social media.Plus you can also see the quality ratings of the information your are looking at so you can determine the level of trust you have in the information.In addition, only SAP has the capability to build in risk information and compliance monitoring information so you can be confident that the decisions you make are in compliance and you can make the right calculated risk for your organization.SAP can deliver information LIGHTNING FAST via a technology called “In-memory computing”Can you imaginereceiving information many times faster than traditional databases? Think of that one reportthat takes 20 minutes to run. Would you like to get that back within seconds? Consider the impact across 100s of reports, calculations, predictions…What if you coulddrastically reduce costs by having real-time price information from different vendors included in the creation of a purchase order – so you could select the best quote?answer within split seconds where medications of a bad batch are stored in a heterogeneous supply chain?SAP delivers an Engaging user experience that’s EASY to useAre SAP and ease of use synonymous? Today they are!Now you can have the information you need wherever you happen to be. Whether you are Mickey at Disney or an emergency medical team in the field, you have the ability to interact with data in the way you need it, as events take place and with the right visualization depending on the situation.Our solutions provide a harmonized user experience: whether you access the information via a mobile device or your PC, via a dashboard or a report, the UI is consistent – one experience to learn and a very easy and intuitive experience.SAP enables you to leverage your information ANYTIMEWhen and where are you likely to need access to information in your organization?If it makes sense to access analytics via a mobile device we can do that. Do you need to implement analytics on premise or on demand? We can do both.With our mobile options you have the capability of using analytics via any mobile device and platform and have complete peace of mind when it comes to security of the information.SAP delivers analytics with pre-builtINDUSTRY/LoB EXPERTISEWe take a very industry specific and business process centric view of what analytics are needed for each role.We offer over 20 industry- and LoB-specific analytic applications. These are purpose built with our customers and partners to meet very specific analytic needs in the context of your industry and your business functions. They provide quick time to value with best practices, best KPIs, data models, reports, and dashboards. The purpose: to bring meaning and immediate knowledge into your organization, tailored to individuals’ roles and your industry.We also have integrated compliance and risk monitoring into the appropriate business processes as well as embedded analytics to deliver best-practice business content directly into SAP Business Suite. SAP Business Suite users now have access tocontent out-of-the-box right their familiar environment to gain immediate value through insights never previously available inside the business process.SAP provides analytics that are COLLABORATIVE and allow you to ‘close the performance management loop’ How often have you required information that was dependent on someone else? No one acts in isolation, right?With analytics solutions from SAP you can engage with your team, your organization, or your extended network to collaboratively make decisions and take coordinated action.Our analytics can be shared and leveraged across all departments or even with your suppliers and customers as needed.As each organization addresses its analytic needs the entire ecosystem can benefit by leveraging the information and best practices, and by extending the analytic capabilities.
- It would be unrealistic to think we could deliver on every one of your needs – right?To ensure we meet all of your unique needs we have made sure our Ecosystem is broad and deep enough.Now you can go to ONE place to find a host of analytics to meet your needs.We have 2 million community subscribers, 800 OEM partners and over 2500 SI partners.The SAP ecosystem brings together customers, partners and individuals and is an integral part of how we deliver value to customers.It is part of the SAP business fabric.It enables solutions that best fit YOUR unique needs.
- Beckman Coulter –EPMBertelsman – Accelerated Financial Close Bon Secours – EIM, BI Coca Cola (Femsa) – NW BW, BWA Desjardins – EPM Discovery Comm – EPM Dow Corning – LOB Finance – Dispute Mgmt Enfinity – BI Fonterra – GRC Gruma – GRC Grupo Pao de Acucar – BI, EPM Iberiabank – EPMJP Coats - EPM Lionsgate – EPM MAF Retail – EPM, BI Newell Rubbermaid – BI, EPM, GRC Organic Valley – EPM Pioneer Foods – GRC Portsmouth Hospitals – BI, EIMSabre Holdings – BI, EIM Sanofi Aventis – GRCSociete Generale - EPM Sotheby’s – GRC Sperian – EPM Swiss Post – EPM Tesoro – EPM US Air Force – BI Valero – GRC Waters – GRC
- How many customers run analytics solutions from SAP?Not an insignificant number – over 67,000.Here is an example of some of the things customers had to say about analytics solutions from SAPWill you extend your use of our solutions today or even start to use them?
- How many customers run analytics solutions from SAP?Not an insignificant number – over 45,000.Here is an example of some of the things customers had to say about analytics solutions from SAPWill you extend your use of our solutions today or even start to use them?
- How many customers run analytics solutions from SAP?Not an insignificant number – over 45,000.Here is an example of some of the things customers had to say about analytics solutions from SAPWill you extend your use of our solutions today or even start to use them?
- How many customers run analytics solutions from SAP?Not an insignificant number – over 45,000.Here is an example of some of the things customers had to say about analytics solutions from SAPWill you extend your use of our solutions today or even start to use them?
- How many customers run analytics solutions from SAP?Not an insignificant number – over 45,000.Here is an example of some of the things customers had to say about analytics solutions from SAPWill you extend your use of our solutions today or even start to use them?