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BUILDING COMMUNITIES OF RECOVERY: PHILADELPHIA
          DBHIDS - OAS                    1
Welcome to Philadelphia A City of
Innovation
                                                •We hold these
                                               truths to be self-
                                             evident, that all are
                                             created equal, that
                                              they are endowed
                                            by their Creator with
                                             certain unalienable
                                             Rights, that among
                                                 these are Life,
                                                Liberty and the
                                            pursuit of Recovery.




     COMMUNITY BEHAVIORAL
           HEALTH
  received the 1999 Innovations in American Government Award,
presented by the Ford Foundation and the John F. Kennedy School
               of Government at Harvard University.                  Philadelphia’s School of
                                                                           the Future
                          DBHIDS - OAS                                                2
We will stand as a people with a shared past
and a shared destiny declaring to all: “If we can
heal, you can heal. If we and our families can
heal, then neighborhoods and communities
can heal. And if communities can heal, then
the wounds of our country and the world can
also heal.”
William White
Author, Slaying the Dragon: The History of
Addiction Treatment and Recovery in America



          DBHIDS - OAS                      3
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Agenda
                  Concept
                       •The need to transform
Vision & Values        •The future of the past and the present
                       •What is important to consider



                       •People in recovery & Families
High Performing        •Providers
Collaborations &
 Partnerships          •Stakeholders
                       •Systems



                       •Identifying the different communities
  Assertive
 Community             •Inclusion of all in the community
  Linkages             •Community assests


                   DBHIDS - OAS                                  5
Agenda
                  Practice
                         •Evidence Based Practice
    Focused              •Practice validating evidence
  Interventions          •Addressing disparities in care
                         •Diversity acknowledging
                         •Trauma informed

                         •Behaviorally integrated
Integrated Health
                         •Healthcare integrated
      Care
                         •Recovery integrated


                    Context

    Recovery             •At every level organizationally
   Champions
                         •At every level professionally
                         •At every level politically
                         •At every level financially
                    DBHIDS - OAS                            6
Historically, Philadelphia has
been a good system of care
Historically A Treatment Rich
Environment
Treatment Services (2004)
In a city of what was then 1.4 mil:
 Detoxification (14 facilities /240 beds)

 Hospital-Based Residential Rehabilitation (4
  facilities / 20 beds)

 Non-Hospital Residential Rehabilitation (62
  facilities / 2058 beds)

 Halfway House (4 facilities / 92 beds)

 Outpatient – Drug Free (76/ 8,000 slots approx)
 Methadone (11 Providers / 4400 slots approx)

 Intensive Outpatient (50 facilities /5,648 slots
  approx )

                           .
Despite Our Richness, Approaching Problems
Philadelphia Census Data
1,470,150 population (year 2004 update)

53.8 % female

47.0 %   White
41.7 %   Black / African-American
 4.4 %   Asian
 5.0 %   Other Race
 1.5 %   Two or more races
 7.3 %   Hispanic or Latino origin (any race)

Families below poverty level - 2000 = 18.4 %
Families below poverty level – 2004 = 24.2%


Sources: U.S. Census Bureau
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         2004 American Community
Prevalence survey: dependence or abuse in the
 past year, age 12 and older
 2004 -2005-         Philadelphia             Pennsylvania   Total US
    2006
Samhsa/OAS/
   NSDUH

  Illicit Drug             3.39                   2.56         2.91
Dep/Abuse Past
       Year


   Alcohol                  7.77                  7.13         7.79
Dep/Abuse Past
     Year


 illicit drug or           9.78                   8.52         9.24
     alcohol
dependence or
      abuse




               DBHIDS - Ofc. of Addiction Svcs.                       12
Mortality with the
Presence of Drugs
1970 to 2006

                                                1153


                                                   904




      158
              129



        Source: Philadelphia Medical Examiner’s Office
                                                     13
Addiction Services
Rational For Transformation

The system
provides access on
demand, but
movement through
the continuum is
fragmented.
Treatment though
improved, still does
not adequately
address long term
recovery needs.
                                           Recidivism within 60 days of
                       Office of Addiction discharge in detox and residential
                                           Services
        DBHIDS - OAS
A Rational For Transformation
Those seeking care are culturally and experientially diverse and the
challenge they present are not sustainable in our traditional systems of care




                      DBHIDS - OAS                                         16
Rational For Transformation




The cost of not managing from a recovery perspective is
unsustainable. For example the Co-Occurring are:
32% of the Numbers But 65% of the Dollars
                   DBHIDS - OAS                           17
Rational For Transformation




       Office of Addiction Services
                   DBHIDS - OAS
Rational For Transformation




       Office of Addiction Services
Rational For Transformation
Phila. Prison System                     (FY 2005: 9000/5800)




          Office of Addiction Services
Stigma Driven Care


In our traditional
systems of care
we seek to cure,
rehabilitate, rid
people of their
problems as we
have assessed
them.



            DBHIDS - OAS     21
Impact of Stigma




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We hold these truths to be self-
evident, that all are created
equal,
Perception vs. Reality

    Fix the client and send   But estranged from
          them home           recovery supports




             DBHIDS - OAS                          23
DBHIDS - OAS   24
Surviving Addiction
The traditional
umbrella of services
and supports that
are our systems of
care are often
fragmented and
inaccessible.
In many ways when
we are seen to be
broken we cease to
be seen as a person
            DBHIDS - OAS       25
Traditional systems of care are like
 bridges constructed with the bridge
 up
Disconnects
between:
long term recovery &
treatment
individual/family &
professional
community & care
self help & service



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THE STRUGGLE
               22 million need treatment 3 million get it
                 TO USE             OR          NOT TO USE




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                                                             27
The Struggle      (Rethinking our use of resources)

    Spending in an Acute Care Model




              DBHIDS - OAS
Responding to warning signs
    Disconnects Between Community Based Supports & Professional Treatment >
Stigma Driven Deficit Based Care > High Rates Of Recidivism > The Effectiveness
                    Of Treatment Questioned > Cultures Of Helping vs. Serving
•The goal for individuals with substance use disorders is long-term
recovery from addiction, getting their lives back on track, improving their
health, wellness and quality of life.

•Systems that support recovery-based care provide individuals receiving
care with a variety of services and options tailored to their specific needs
to aid them in their process.

•Multiple systems are engaged in coordination with traditional drug and
alcohol treatment services. Some of these complementary services
include education, housing, child care, financial planning, employment
assistance, health care and legal assistance.

•The person seeking help’s family and support network are also engaged
in these various systems, frequently in the decision-making process.

•Public policies are also in place to assist—not hinder—individuals
seeking jobs, housing and education once they are no longer using
alcohol or drugs.     DBHIDS - OAS                                  30
Values of Recovery-Oriented Mental
Health and Addictions Systems
The values of recovery-oriented mental health and
addiction systems are based on the recognition
that each person must either lead or be the central
participant in his or her own recovery. All services
need to be organized to support the developmental
stages of this recovery process. Person-centered
services that offer choice, honor each person’s
potential for growth, focus on a person’s strengths,
and attend to the overall health and wellness of a
person with mental illness and/or addiction play a
central role in a recovery-oriented system of care.
These values can operate in all services for people
in recovery from mental illness and/or addiction,
regardless of the service type (i.e., treatment, peer
support, family education).

               DBHIDS - OAS                         31
(White, Boyle, & Loveland, 2002).
The drive to transform addiction treatment into a
recovery oriented system of care includes substantial
changes in clinical practices, including:
•assertive approaches to early problem identification and engagement,

•streamlined access,

•global, continual, and strength-based assessment protocol,

•a broadened multidisciplinary team that includes a primary care physician and peer-based
recovery support specialists,

•integration of evidence-based and culturally indigenous therapies,

•greater use of home- and neighborhood-based services,

•assertive linkage to communities of recovery and other indigenous recovery support resources,

•sustained post-treatment monitoring, support, and, when needed, early re-intervention, and

•a shift in focus from managing and evaluating self-encapsulated service episodes to
management and evaluation of the long-term recovery process

                                                                                       32
Chameleons
Change
What It Means To Transform

From the New Life represented in
the Egg, to the growth of the
Caterpillar, to the Transformation
within the Chrysalis, to the rebirth
that is the Butterfly we appreciate
little of the process if we don’t
understand the relationship each
stage has to the next and owes
to those before it.
System Transformation requires
that we appreciate each stage
regardless how slow, painful and
unpredictable, trusting that the
end product is the foundation for
a Community of Recovery.
System Transformation
Key steps in Philadelphia’s addiction treatment system transformation efforts
include:

•establishment of a Recovery Advisory Committee,

•articulation of a clear vision ( create an integrated behavioral health care system
for the citizens of Philadelphia that promotes long-term recovery, resiliency, self-
determination, and a meaningful life in the community ),

•identification of core values that would drive the system transformation process
(hope; choice; empowerment; peer culture, support, and leadership; partnership;
community inclusion/opportunities; spirituality; family inclusion and leadership; and
a holistic/wellness approach),

•a shift in the relationships between service practitioners and service consumers
and between DBHIDS and its local service providers from authority-based
relationships to relationships based on mutual respect and collaboration,

•a highly participatory planning process that established a system transformation
blueprint,

•the use of training and technical assistance to orient people at all levels of the
system to the recovery-focused transformation process, and

•evaluation and ongoing refinement of funding and regulatory policies to eliminate
obstacles to system transformation and reward innovation in service design.36
                        DBHIDS - OAS
PHASE ONE
   Major Focus – Conceptual
           Alignment
• Development of Philadelphia Recovery
  Definition
• Guiding Values and Principles Identified
  by RAC
• Numerous Conferences
• Prevention and Day Transformation RFIs
• Recovery Foundations Training
• First Fridays Series
• Transformation Documents
Voices of People in Recovery

How Do You Understand Recovery?
•To overcome, have a new life
•Setting life goals, education, gym, learning to
drive
•Achieving independence from the system
•Living a normal life
•Finding people and groups that support me
Voices of People in Recovery
What would help in your recovery?
•More Respect
•It seems that the system is all about money and
dx, not the person – we could change this
•Opportunities to give back
•Providers who see that my problems are only a
part of me
•Peer led support groups, and staff who are people
in recovery and who know the community
•Different kinds of groups that fit different people
Voices of People in Recovery
What would help in your recovery?
•Increased focus on spirituality
•Increased family involvement in my recovery
•Need administrators to understand what it’s really
like to be us…what the people at the top see as
success is not what we see as success…
•I want my life back….
Recovery Asset Baseline Assessment
            Objectives:
•Identification of existing strengths
•Measurement of baseline recovery orientation
•Development of new channels of feedback
between community at large and DBH/MRS
•Providing agency specific feedback for their
individual development.
Recovery Asset Baseline Assessment:
            Challenges
 1. Are top system leaders really invested in the
    transformation?
 2. Will creativity/risk taking be rewarded or
    punished?
 3. Is there an inherent conflict between the
    system transformation vision and managed
    care priorities?
 4. Will communication open up to flow both
    ways and will input from those outside
    DBH/MRS be taken seriously?
 5. Will providers create meaningful leadership
    roles for people in recovery?
Recovery Asset Baseline Assessment:
            Challenges
1. Will the barriers that prevent people from
   moving into, within and out of the system be
   removed?
2. Will disparities in location and availability of
   services be addressed?
3. Will there be creative ways to fund additional
   training, technical assistance and increased
   salaries for direct care workers?
4. Will the monitoring/credentialing/care
   management functions line up with the
   recovery vision?
Recovery Asset Baseline Assessment:
        Findings--Strengths
•The system is ready for change.
•There is already evidence of increased
transparency and partnering in decision making.
•Individual agencies are already developing
recovery oriented services and appreciate
increased opportunities to share successes with
transformation.
•Increased interest in and movement toward
including people in recovery as active members of
teams in planning and directing services.
•Enthusiastic community of people in recovery who
want to support the transformation
Aligning our Concepts:

The First Philadelphia Recovery Definition

            Recovery is the process of pursuing a
  fulfilling and contributing life regardless of the
difficulties one has faced. It involves not only the
    restoration but continued enhancement of a
     positive identity and personally meaningful
     connections and roles in ones community.
     Recovery is facilitated by relationships and
environments that provide hope, empowerment,
 choices and opportunities that promote people
  reaching their full potential as individuals and
                community members.
    Philadelphia Recovery Advisory Committee
Philly Approach to ROSC
Recovery As An Umbrella Concept
Recovery is the Umbrella under which
everything fits

Shedding the
bifurcation of
Recovery and
Treatment
Supporting the
Empowerment of
those in Recovery
to direct recovery
and treatment
services
Recovery Perspectives
Recovery refers to the ways
in which persons with or
impacted by a mental illness
and/or addiction experience
actively manage the
disorders and their residual
effects in the process of
reclaiming full, meaningful
lives in the community.
■ Recovery-oriented care is
what psychiatric and
addiction treatment and
rehabilitation practitioners
offer in support of the
person’s own long-term
recovery efforts.
Recovery as an Organizing Principle for
Integrating Mental Health and Addiction
Services; Larry Davidson PhD Yale
University


                     DBHIDS - OAS         48
Guiding Values and Principles

Hope: People can
and do recover.
Change is always
possible, and the
extent of change is
often beyond what we
can imagine. Hope is
nurtured by seeing
and hearing others
living meaningful lives
in recovery and giving
back to their families
and communities.
Guiding Values and Principles
 Choice: Each person’s
 opinions, wants, needs and
 individual recovery
 pathway are respected and
 elevated above all other
 considerations. Services
 are individualized and built
 around the person rather
 than fitting the person to a
 “program.” . There is
 recognition by all parties in
 the system that there are
 many pathways and styles
 of recovery and that clients
 have a right to choose a
 personal pathways and
 style of recovery.
Guiding Values and Principles
S elf-
direction/empowerment:
People in recovery lead their
personal path of recovery.
They do this by optimizing
autonomy and exercising
independence and choice. The
individual identifies personal
life goals and in collaboration
with others, directs his or her
recovery by designing a unique
path towards those goals.
People have the opportunity to
choose from a range of options
and to participate in all
decisions that affect their lives.
Guiding Values and Principles

Peer culture/Peer
support:
There is recognition of the
power of peer support within
communities of recovery as
reflecting in, : 1) hiring persons
in recovery into Certified Peer
Specialists and other positions,
2) assuring representation of
people in recovery at all levels
of the system
Peer culture/Peer
support cont:
3) forging collaborative
relationships between
treatment institutions and the
service structures of local
recovery mutual aid societies,
4) assertively linking people
to peer based recovery
support services (i.e. mutual
self help groups, informal peer
support etc.), and 5)
acknowledging the role
experiential learning within a
community of recovery can
play in initiating and sustaining
a recovery process.
Guiding Values and Principles

 Consumer
 Leadership:
 People in recovery
 have active
 leadership roles at
 all levels of the
 system.
Guiding Values and Principles

 Partnership:
 Relationships of all
 parties within the
 behavioral health care
 system are based on
 mutual respect; service
 designs shift from an
 expert model to a
 partnership/consultation
 model where everyone’s
 perspective, experience
 and expertise is
 welcomed and
 considered.
Guiding Values and Principles
Community
integration/
opportunities: The
focus is on nesting
recovery in the person’s
natural environment,
integrating the
individuals/families in
recovery into the larger
life of the community,
tapping the support and
hospitality of the larger
community, developing
Guiding Values and Principles
Spirituality: Belief
in the “God of one’s
own choosing” is seen
as a potentially
valuable resource for
recovery support and
is respected as a
chosen component of
an individual’s
recovery support
system. There is
respect for explicitly
religious, spiritual and
secular pathways of
recovery.
Understanding Supports
Fetzer Institute, National Institute on Aging Working Group (1999). Multidimensional measurement of
religiousness/spirituality for use in health research. A report of a national working group supported by
the Fetzer institute in collaboration with the national institute on aging Kalamazoo, MI: Fetzer Institute.




Religiousness has specific                        Spirituality is concerned with the
behavioral, social, doctrinal,                    transcendent, addressing ultimate
and denominational                                questions about life’s meaning, with the
characteristics because it                        assumption that there is more to life than
involves a system of worship                      what we see or fully understand. (…)
and doctrine that is shared                       While religions aim to foster and nourish
within a group.                                   the spiritual life–and spirituality is often a
                                                  salient aspect of religious participation–it
                                                  is possible to adopt the outward forms of
                                                  religious worship and doctrine without
                                                  having a strong relationship to the
                                                  transcendent.
Guiding Values and Principles

 Family inclusion:
 Family members are
 actively engaged
 and involved at all
 levels of the service
 process. Families
 are seen as an
 integral part of the
 team of support with
 their input valued
 and respected.
Guiding Values and Principles

 Holistic and
 wellness approach:
 Services are designed
 to enhance the
 development of the
 whole person; care
 transcends a narrow
 focus on symptom
 reduction and
 promotes wellness as a
 key component of all
 treatment and support
 services.
Challenge

  Significantly improving long-term recovery
outcomes will require a radical reengineering of
addiction treatment as a system of care. Rather
than system refinement, they are advocating a
“fundamental shift in thinking”, a “paradigm shift”, a
“fundamental redesign”, “a seismic shift rather than
a mere tinkering”, and a “sea change in the culture
of addiction service delivery”.

Bill White ATTC Draft
Questions? Need More Information?
The Tools for Transformation Series are resource packets produced by the DBH/MRS to
provide tools and a greater understanding of key recovery concepts for persons in
recovery, family members, service providers and DBH/MRS staff as part of the
Philadelphia DBH/MRS Recovery Transformation.
Each packet focuses on a system transformation priority identified as important by
numerous stakeholders.




                         www.Philly.NetworkOfCare.Org

                         Roland Lamb
                         Philadelphia Department of Behavioral Health
                         Intellectual disAbility Services
                         Roland.lamb@phila.gov

                         1101 Market Street
                         Philadelphia, PA 19107



                        Copyright 2009                                      62
The Tools for Transformation Series
Each packet focuses on a system transformation priority identified as
important by numerous stakeholders.
Peer Culture/Peer Leadership/Peer Support Tools of Transformation is
the first in this series of resource packets. Peer culture and peer leadership is
a pivotal force in advancing the development of a recovery-oriented system of
care.
Community Integration Tools for Transformation is the second in this
series of resource packets. Connection to community is viewed as integral in
long-term recovery.
Extended Recovery Support Tools for Transformation is the third in this
series of resource packets. Extended Recovery Support includes connections
with peer-based recovery support groups, recovery conducive educational,
vocational and residential settings and recovery support from family and
friends.
Person First Assessment/Person Directed Planning is the fourth in this
series of resource packets. The concepts of assessment and planning have
been artificially separated by behavioral health systems. Because assessment
and planning are an interlocking process they are presented here together.
William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009)
The Recovery Revolution: Will it Include Children, Adolescents,
and Transition Age Youth? White, W. (2009), Long-Term
Strategies to Reduce the Stigma Attached to Addiction,
Treatment, and Recovery within the City of Philadelphia (With
Particular Reference to Medication-Assisted Treatment/Recovery ).

McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction
Medicine in the Transformation of an Urban Behavioral Health Care System.
The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S.,
Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery-
Oriented System of Addiction Treatment: The Birth and Evolution of the NET
Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of
Partnership in Recovery-Oriented Systems of Care: The Philadelphia
Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision
Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented
Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way,
F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia
Recovery Home Survey.White, W., The Recovery-Focused Transformation of
an Urban Behavioral Health Care System. (Interview with Arthur C. Evans,
Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery
Support Services, White, W., Recovery Revolution in Philadelphia.White, W.
(2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of
Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific
Recovery Support Services: Evolution of The Women's Recovery Community
Center.
What’s Your Direction?
There are many paths to getting there.
The Philadelphia Recovery Oriented
System of Care
1.   Promotes Community Integration and
     Builds Recovery Capital in the Community
2.   Facilitates a Culture of Peer Support and
     Leadership and Family Inclusion
3.   Values Partnership and Transparency
4.   Provides Individualized, Holistic, Person
     Directed Treatment
5.   Driven by Outcome Data, Evidence Based
     Practices and the Experiences of People
     in Recovery
6.   Creates Mechanisms for Sustained
     Support (Evans, 2009)


             DBHIDS - OAS                    66
Understanding the Process
  ADVANCING THE
 TRANSFORMATION:
PRACTICE & CONTEXT
PHASE TWO
Major Focus – Practice + Contextual
Alignment
Identification of Priority areas through the
recovery assessment process and the
RAC
•Community inclusion/opportunity
•Holistic Care
•Peer culture/peer support/peer leadership
•Family inclusion and leadership
•Partnership
•Extended recovery support
•Quality of care
Phase II:
Implement initial practice priorities,
 reorient DBHIDS practices, identify
 areas in need of regulatory relief,
 increase leadership of people in
 recovery, increase community support
PHASE TWO
DBH/MRS Internal Practice Alignment
 • Alignment, Coordination and Integration of
   Insured, un/underinsured services
 • Unit Recovery Plans
 • Reconfigure existing services (e.g. Day
   transformation, addictions services..)
 • Hiring of people in recovery and family
   members as consultants
 • Systems Relationships
 • Internal Restructuring/ Internal Accountability
PHASE TWO
Aligning practices with a recovery
 orientation will impact the following
 domains:
 •   Service Engagement
 •   Service Access
 •   Recovering Person’s Role
 •   Service Relationship
 •   Assessment and Clinical Care
 •   Locus of Service Delivery
 •   Post Treatment Checkups and Supports
 •   Relationship to Community
PHASE TWO

In order to support practice alignment
  in the provider community,
  DBH/MRS will:
 • Provide Advanced Recovery Trainings
 • Offer Train the Trainers Trainings
 • Distribute Resource Packets
 • Support Demonstration Projects
 • Offer Site Based Technical Assistance
 • Host Community forums
 • Enhance organizational capacity through the
   development of change management teams
 • Provide incentives for innovation and alignment
Philly Recovery Walk 2011
          15,000
PHASE TWO
DBH/MRS Context Alignment
 • Strengthening Partnerships with sister agencies,
   DHS, prisons, schools, etc..
 • Developing new partnerships with organizations
   that provide vocational, educational and housing
   services
 • Active Partnership and advocacy with OMHSAS on
   day transformation
 • Advocacy with our SSA regarding co-occurring
   services
 • Developing financing mechanisms for peer
   specialists in D&A programs
 • Identification of additional areas of regulatory relief
   needed to support the advancement of our
   priorities
PHASE TWO
DBH/MRS Context Alignment
Anti Stigma Media Campaign
Increased Community Education (e.g. faith
  based Initiative)
Collaborative relationships with Political
  Leaders
Stronger connections between formal and
  informal treatment supports
Increased collaboration between physical
  and behavioral health
Are Recovery Oriented Systems Driving




          DBHIDS - OAS             77
The focus of outcomes center on:
System Transformation Problem Solving
Process
At every stage there is much work,
much fun and it is never easy,
Integration Of Transformation
Phase III:
Use evaluation data to modify priorities,
enhance recovery oriented practices at
DBH/MRS and providers based on lessons
learned, develop models of recovery oriented
practices, obtain broader community support,
increase advocacy based on successes within
the system and identified barriers, introduce
Practice Guidelines
Phase IV:
Utilize the feedback cycle and evaluation data
to continue enhancing the system, focus on
developing a data driven system of care
Philadelphia’s Recovery Definition 2010

Recovery is the process of pursuing a fulfilling and
contributing life regardless of the difficulties one has faced. It
involves not only the restoration but continued enhancement
of a positive identity and personally meaningful connections
and roles in ones community. Recovery is facilitated by
relationships and environments that provide hope,
empowerment, choices and opportunities that promote people
reaching their full potential as individuals and community
members. Do we only recognize the State of Recovery or do
we acknowledge the struggle of those to overcome the
challenges of people, places, and things that ultimately lead to
the neurobiological condition we call addiction. Is there a place
before the State of Recovery that we outreach engage and
enlist for recovery?
Preamble to Philadelphia’s 2010 Practice Guidelines




                   DBHIDS - OAS                             83
Integration Of Transformation
Phase III:
Use evaluation data to modify priorities,
enhance recovery oriented practices at
DBH/MRS and providers based on lessons
learned, develop models of recovery oriented
practices, obtain broader community support,
increase advocacy based on successes within
the system and identified barriers, introduce
Practice Guidelines
Phase IV:
Utilize the feedback cycle and evaluation data
to continue enhancing the system, focus on
developing a data driven system of care
Philadelphia’s Recovery Definition 2010

Recovery is the process of pursuing a fulfilling and
contributing life regardless of the difficulties one has faced. It
involves not only the restoration but continued enhancement
of a positive identity and personally meaningful connections
and roles in ones community. Recovery is facilitated by
relationships and environments that provide hope,
empowerment, choices and opportunities that promote people
reaching their full potential as individuals and community
members. Do we only recognize the State of Recovery or do
we acknowledge the struggle of those to overcome the
challenges of people, places, and things that ultimately lead to
the neurobiological condition we call addiction. Is there a place
before the State of Recovery that we outreach engage and
enlist for recovery?
Preamble to Philadelphia’s 2010 Practice Guidelines




                   DBHIDS - OAS                             87
DBHIDS - OAS   88
Giving Context to Practice
Practice Guidelines: 10 Core Values, 7 Goals across 4
Domains
          The practices outlined in this document are
 intended to guide providers as they strive to
 implement services and supports that promote
 recovery and resilience. It is clear that this
 document does not yet totally represent the system
 as it is but sets a vision and clear direction for
 practice in the system that is emerging and will
 continue to evolve. This document serves as the
 foundation document for the development of other
 guidelines that are more specific in terms of level of
 care requirements, credentialing etc. In order for
 these practices to become fully integrated into the
 system, however, there will need to be significant
 changes in the fiscal, policy, regulatory, and
 community contexts. As a result, while this
 document focuses on practices that need to occur in
 service and support settings, two additional
 documents will be developed which will detail the
 changes that will need to occur in other settings
DBHIDS - OAS   90
Domain 1: Assertive Outreach & Initial
Engagement:
How we support Providers and in turn how they
support Assertively Outreaching, Engaging &
Retaining those in need and seeking treatment by
Ensuring that providers are Outreaching to those in
need.
Ensuring providers are Engaging those seeking
treatment.
Ensuring providers have in place practices central to
retaining them in treatment and sustaining recovery.
Ensuring providers are assisting those in care in
their communities and them as to how they
contributes to community health.
Domain 2: Screening, Assessment,
Service Planning & Delivery
Ensuring providers are conducting:
  1.   Screening/Identification of people at risk,
       or who are in the early stages of a
       behavioral health challenge
  2.   Assessments of the Whole Person process
       leading to an exploration of the full breadth
       of a person’s life situation as well as
       clinical, developmental, and health
       challenges,
Domain 3: CONTINUING SUPPORT AND EARLY
RE-INTERVENTION

How do we support providers practicing
Continuing support and early re-
intervention as critical components of
behavioral healthcare.
Ensuring providers have a diverse array of
strategies designed to provide continuing support
spanning very different types of assistance,
provided by professionals, peers, and community-
based allies.
Domain 4: Community Connection and
Mobilization:
How do we support provider’s Executive And
Administrative Strategies For Creating A Culture
That Supports Community Connections
Ensuring providers are committed to supporting
people in moving beyond their problems and
challenges to developing a full and meaningful life in
the community.
Ensuring providers recognize they can and must
have strong connections to the communities in
which they are located.
Philadelphia Description

                            1,526,006 Population (2010)
                                     53.2 % Female
                                      43.4 % Black only                41.0 % White
  only

                                        6.3 % Asian only               6.5 % Other
  Race only

                            2.8 % Two or more races                   12.3 % Hispanic
  ethnicity (any race)

                          -----------------------------------------

  11.4 % of adults in Philadelphia are in recovery (n = approximately 128,300).

                          -----------------------------------------

    Philadelphia Density = 9,999.9 per square mile (Pennsylvania density =
                             283.4 per square mile)

                          -----------------------------------------
  Philadelphia “in facility” prison census: adults = 7,750, juveniles = 53 (as of
                                  August 23, 2011)

SOURCES: U.S Census Bureau, American Community Survey; Public
Health Management Corporation – Community Health Data Base;
Philadelphia Prison System
                DBHIDS - Ofc. of Addiction Svcs.
Prevalence survey: dependence or abuse in the
past year, age 12 and older
    SAMHSA,             Philadelphia             Pennsylvania   Total U.S.
 NSDUH - 2006,
   2007, 2008
    combined
    illicit drug            3.27 %                  2.27 %       2.82 %
  dependence or           (n=42,440)
       abuse




     alcohol                6.71 %                  6.32 %       7.53 %
  dependence or           (n=87,087)
      abuse




   illicit drug or         8.88 %                   7.64 %       9.07 %
       alcohol           (n=115,251)
  dependence or
        abuse


              DBHIDS - Ofc. of Addiction Svcs.
 Source: SAMHSA, NSDUH - 2006, 2007, 2008 combined
Prevalence survey: dependence or abuse in the
 past year, age 12 and older

     2004 -2005-2006                               SAMHSA, NSDUH - 2006,
   Samhsa/OAS/NSDUH                                2007, 2008 combined
             Phila.          PA       Total US                  Phila.    PA      Total
                                                                                  U.S.
  illicit    3.39            2.56        2.91        illicit    3.27 %   2.27 %   2.82 %
  drug                                               drug
depende                                            depende
 nce or                                             nce or
 abuse                                              abuse
 alcohol      7.77           7.13        7.79       alcohol     6.71 %   6.32 %   7.53 %
depende                                            depende
 nce or                                             nce or
  abuse                                              abuse

   illicit   9.78            8.52        9.24         illicit   8.88 %   7.64 %   9.07 %
 drug or                                            drug or
 alcohol                                            alcohol
depende                                            depende
 nce or                                             nce or
  abuse                                              abuse




                     DBHIDS - Ofc. of Addiction Svcs.                               97
Number of deaths with the presence of any drug and number of cases with
at least one illicit drug detected,** in Philadelphia: 2004 to 2010




% w/illicits     45.3          61.7          65.5          58.5      52.6      47.9
45.2
              ‘04                ‘05                 ‘06           ‘07           ‘08
** Illicit
                  ‘09
             drugs include
                                   ‘10
                             cocaine, heroin,   PCP, methamphetamine, MDA, and MDMA.

               SOURCE: Philadelphia Medical Examiner’s Office

                        DBHIDS - Ofc. of Addiction Svcs.
Number of deaths with the presence of any drug in Philadelphia: 2004 to 2010




                                           ‘04          ‘05   ‘06   ‘07   ‘08   ‘09
                                                  ‘10


               SOURCE: Philadelphia Medical Examiner’s Office

                         DBHIDS - Ofc. of Addiction Svcs.
DBHIDS - OAS   100
Rebuilding the Draw Bridge
Reconnecting:
Long Term
Recovery &
Treatment
Individual/Family &
Professional
Relationships
Community &
Agency
Self Help & Clinical
Services
Questions? Need More Information?
The Tools for Transformation Series are resource packets produced by the DBH/MRS to
provide tools and a greater understanding of key recovery concepts for persons in
recovery, family members, service providers and DBH/MRS staff as part of the
Philadelphia DBH/MRS Recovery Transformation.
Each packet focuses on a system transformation priority identified as important by
numerous stakeholders.




                         www.Philly.NetworkOfCare.Org

                         Roland Lamb
                         Philadelphia Department of Behavioral Health
                         Intellectual disAbility Services
                         Roland.lamb@phila.gov

                         1101 Market Street
                         Philadelphia, PA 19107



                        Copyright 2009                                     102
The Tools for Transformation Series
The Tools for Transformation Series are resource packets produced by the
DBH/MRS to provide tools and a greater understanding of key recovery
concepts for persons in recovery, family members, service providers and
DBH/MRS staff as part of the Philadelphia DBH/MRS Recovery
Transformation.
Each packet focuses on a system transformation priority identified as
important by numerous stakeholders.
Peer Culture/Peer Leadership/Peer Support Tools of Transformation is
the first in this series of resource packets. Peer culture and peer leadership is
a pivotal force in advancing the development of a recovery-oriented system of
care.
Community Integration Tools for Transformation is the second in this
series of resource packets. Connection to community is viewed as integral in
long-term recovery.
Extended Recovery Support Tools for Transformation is the third in this
series of resource packets. Extended Recovery Support includes connections
with peer-based recovery support groups, recovery conducive educational,
vocational and residential settings and recovery support from family and
friends.
Person First Assessment/Person Directed Planning is the fourth in this
series of resource packets. The concepts of assessment and planning have
been artificially separated by behavioral health systems. Because assessment
and planning are an interlocking process they are presented here together.
William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009)
The Recovery Revolution: Will it Include Children, Adolescents,
and Transition Age Youth? White, W. (2009), Long-Term
Strategies to Reduce the Stigma Attached to Addiction,
Treatment, and Recovery within the City of Philadelphia (With
Particular Reference to Medication-Assisted Treatment/Recovery ).

McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction
Medicine in the Transformation of an Urban Behavioral Health Care System.
The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S.,
Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery-
Oriented System of Addiction Treatment: The Birth and Evolution of the NET
Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of
Partnership in Recovery-Oriented Systems of Care: The Philadelphia
Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision
Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented
Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way,
F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia
Recovery Home Survey.White, W., The Recovery-Focused Transformation of
an Urban Behavioral Health Care System. (Interview with Arthur C. Evans,
Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery
Support Services, White, W., Recovery Revolution in Philadelphia.White, W.
(2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of
Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific
Recovery Support Services: Evolution of The Women's Recovery Community
Center.
Respect, Change and Lowering the Drawbridge
People Build Bridges




  DBHIDS - OAS         106
Take Every Opportunity To Celebrate
Philly Recovery Walk 2010: 11,000
Philly Recovery Walk 2011: 15,000
The History of Our Partnerships
The Partnering of                    Partnering to Align a              The Office of
Leadership Arthur C.                 Concept of Recovery                Addiction Services
Evans PhD                            Reaching out to People In
                                     Recovery and their Families,
                                                                        (OAS)
Appointed Director of then                                              A Single Point of accountability
                                     Advocates (PRO-ACT) Providers,
Office of Behavioral Health and                                         for all Addiction/Recovery
                                      through the Child and Family
Mental Retardation Services. He                                         services and their development
                                     Task Force, Recovery Advisory
brings a message of recovery                                            within the County Authority. The
                                     Committee, and
and system transformation.                                              OAS includes:
                                     Conferences:
Hosting a series of meetings in                                         1.The Single County Authority
                                     1.MH Conference (Mike Hogan)
the community                                                           2.Behavioral Health Special
                                     2.Mayor’s Blue Ribbon Children’s
Creating the Department of                                              Initiative
                                     Conference
Behavioral Health and Mental                                            3.D&A Case Management
                                     3.Behavioral Health Recovery
Retardation Services, pushing                                           4.Data Management
                                     Management Conference (Bill
forward the partnership of the                                          5.Provider Development and
                                     White)
County Authorities for Mental                                           Transformation
Health, Addiction and Intellectual
disability and becoming the
Commissioner of the Department
of Behavioral Health and
Intellectual disABILITY Services.




                                                            PARTNERING TIMELINE
The History of Our Partnership

Partnering with the              Partnering Around                    Partnering to Resolve
Community &                      The Message                          issues of mutual
Providers                                                             importance
                                 •Story Telling
                                 •Day Program Transformation
                                                                      DBH/Provider
1.2005 Co-occurring programs
RFP
                                 Conference                           Work-Groups
                                 •Certified Peer Specialist Kickoff
2.2006Day Program
                                 •Health Disparities (King Davis)     •A partnership with Providers to
Transformation
                                 •Faith Based Conference              address strategic planning,
3.Peer Specialist
                                 •Asian Conference                    Length Of Stay/Authorization
4.OAS Work groups
                                 •Latino Conference                   and documentation concerns.
5.Issued RFP’s focused on
                                 •Psychiatrist Conference                   •Resulting in enhanced
building community coalitions
                                 •A new Day Recovery                        communication between
across Philadelphia
                                 Celebration Conference                     providers and the OAS
6.Mini-Grants supporting
                                 •Recovery & Resilience in Action           about policy and procedure
recovery activities
                                 Conference
7.Facilities Improvement Grant
                                 •Mother and Father care Giver
8.Mural Arts Program (Porch
                                 Conference
Light Initiative)




                                                          PARTNERING TIMELINE
The History of Our Partnership
Partnering to                 System                               Partnering to
Spread the                    Transformation                       Enhance
Message                       Document:                            Knowledge and
1.Detroit Study Tour
2.Hong Kong Delegation        Blue Print for Change                Performance
3.Maryland Study Tours        •Spelling out the direction, roles   1.Partnering with Aaron Beck
4.New York Delegation         and responsibility of our system     Institute/University of
5.United Kingdom Study        transformation efforts. Born out     Pennsylvania to bring Cognitive
Tours                         of our partnership with those in     Behavioral Therapy to provider
6.IRETA/ATTC                  recovery, providers and system       network
7.System Transformation       stakeholders                         2.NIATx /University of Wisconsin
tools DBHIDS and Bill White                                         to develop management
documents                                                          approaches in provider network
                                                                   3.Community College around :
                                                                          1. First Fridays:
                                                                             Information for people in
                                                                             recovery from people in
                                                                             recovery.
                                                                          2. College Recovery TV
                                                                             program




                                                         PARTNERING TIMELINE
The History of Our Partnerships
Partnering with PA                          The release of the     Transformation
Recovery Organization –                    Philadelphia            and Beyond
Achieving Community                        Behavioral Health
Together (PRO-ACT) to                      Services
build                                      Transformation
The Philadelphia                           Practice Guidelines
Recovery Community                         for Recovery and
Center (PRCC)                              Resilience-oriented
A partnership with PRO-ACT beginning
with a road trip including DBHIDS staff
                                           Treatment in April of
 to visit the Recovery Centers in          2011.
Connecticut, assembling a visionary
team of people in recovery, and the
eventual opening (December 2007) of
Philadelphia’s first Recovery Center for
people in recovery run by people in
recovery




                                                       PARTNERING TIMELINE
Process of Partnering
Initiate a collaborative planning process that includes
advocates, people in recovery, family members representatives
from the provider system, funding systems, and key/supportive
community/government leaders.

Go to the people and make it easy for them to come to you

Leverage information from other systems and programs, don’t
reinvent the wheel

Begin asset mapping of natural community resources (faith
communities, school systems, recreation centers, etc…)
Holistic, global assessments
Identification of natural supports & creating a network/menu of supports


Recovery Education, Awareness, & Celebration
Provider Staff
                             who serve them                         City, State and Federal
     People in                                                      Stakeholders
   recovery and
   their families
                              Community
                              supports




                                                                    High Performing
                                                                    Collaborations &
                                                                    Partnerships



The Philadelphia Experience
 Department of Behavioral Health Intellectual disABILITY Services
Be Inclusive of those in recovery and
 their families
•Value the experience of those in recovery.

•Respect their culture of recovery whatever it may be

•Treat all family members of those in recovery, their
community as partners.

•Reach out to other system/institutional stakeholders
invested in those you serve.

•Offer to help those in recovery direct their recovery.

•Be responsible with property and belongings.

                 DBHIDS - OAS                         116
Traditional vs Recovery
        Oriented view of Peer Participation
TRADITIONAL                        RECOVERY ORIENTED

Peers seen as an adjunct           Peers seen by leaders as critical to the
                                   success of the system

Role of Peers defined by and       Role is critical element of a system that creates
limited to 12-step programs        options and provides appropriate support

Ethical Issues viewed through      Ethical issues are raised purely within the work
the lens of the treatment          of the peers
professional
Peers separate from the            Treatment Professionals and peers partner for
treatment process                  the good of those seeking recovery

Anonymity Promoted (hallmark)      Putting a face on recovery




                          DBHIDS - OAS
Knowing Where Your System is Re:
         Transformation
Stage of Readiness    Activities of the Recovery
for Transformation            Community
                     Motivate system leaders to initiate
Pre-                 change
Contemplative

                     Help shape the change process. Ensure
Contemplative        that Peer Support Services are an
                     integral part of the plan



                     Propose Peer Support Services and
Action               advocate for support. Help design
                     services that meet system needs



                     Thank God you are in a Progressive
Sustain Change       system!
What is required in order for a
person to have access to effective
treatments and supports that
facilitate living working, learning, and
full community integrations?

 A Service Delivery System that
   is embedded in the larger
         social context.


            DBHIDS - OAS              120
Principles of Recovery
1.  Person-driven;
2.  Occurs via many pathways;
3.  Is holistic;
4.  Is supported by peers;
5.  Is supported through relationships;
6.  Is culturally-based and influenced;
7.  Is supported by addressing trauma;
8.  Involves individual, family, and community
    strengths and responsibility;
9. Is based on respect; and
10. Emerges from hope.
Encouraging Citizens of Recovery to:
 Participate in recovery focused training
 Read on recovery topics, research and practice
  topics
 Volunteer to participate in on-going work groups
 Host opportunities for people in recovery to
  share their stories with agency staff and others
 Participate in Community Forums
 Request a system transformation presentation
  from the Speakers Bureau
 Share your successes, struggles and concerns
  so that we may learn from one another
Philly DBHIDS believes that
collaboration and partnerships make us
strong….African Caribbean Task Force
and helps us to build bridges into
the community
DBHIDS Faith & Spiritual Affairs Advisory Board
….while informing our work with the
community-at-large at all levels Mural
Arts: Bridging the Gap
creating ways in which to reduce
stigma
Mural Arts: Personal Renaissance
and offering hope to people, families
and communities who may have lost it
Mural Arts: Recovery & Transformation
The 4th Domain in the Philadelphia
Behavioral Health Services
Transformation Practice Guidelines for
Recovery & Resilience Oriented
Treatment states that we must…


…create an atmosphere that
promotes strength, recovery and
resilience through strong
partnerships while

…building inclusive, collaborative
service teams and processes
Partnerships and collaborations
equal Transformation…



     We can make it work…together!
Building Pathways
             The Role of Peers

What do peers bring that is unique:
•   Wisdom – been there and know the path
•   Compassion – emotional support
•   Approachability – don’t look at people from a clinical
    perspective but rather as people like themselves
•   Flexibility to people’s needs – sometimes provision
•Potential disadvantages:
•   Ethical issues – drawing the lines
•   Knowing the limits of abilities
•   Landscape changing without recognizing it

                   DBHIDS - OAS
What is peer support?
•   Peer support is social and/or emotional support
    (frequently coupled with material support)-
    provided by persons who have psychiatric and
    addiction challenges to others who have similar
    conditions. The goal is to bring about a desired
    social or personal change.
•   Peer support  were once generally thought of as
    being provided through both one-to-one
    connections and self-help groups.
•   Self-help groups are defined as voluntary small
    group structures for mutual aid in the
    accomplishment of a specific purpose. Generally,
    these groups are formed by peers who get
    together to satisfy a specific need, overcome a
    specific problem, and/or bring about personal or
    social change.


.
What are peer-delivered services?
 However, there is an expanded definition of peer support, which
includes one-to-one counseling (peer-to-peer), and peer-run or
peer-operated services (including residential and vocational
programming).

Peer-delivered services are services provided by individuals who
identify themselves as having mental illnesses, are receiving or
have received mental health services for their mental illnesses,
and deliver services for the primary purpose of helping others
with mental illnesses.
Peer-delivered services may also include partnering with non-
peers, but peers still maintain control of the service. These may
be called peer-partnership services.
Peer-run or -operated services are services that are planned,
operated, managed by people with psychiatric disorders.
•Examples of peer-run services are drop-in centers, crisis
services, and employment services.
Peer employees are individuals who identify as peers and are
hired by non-peer agencies, e.g., community mental health
centers. Peers may be hired into designated peer positions or
traditional clinical positions.
Peers serve as case managers, outreach workers, and mobile
Type of Social Support and Associated Peer
Recovery Support Services
Type of Support             Description               Peer Support Service
                                                       Examples
Emotional         Demonstrate empathy,              Peer mentoring
                  caring, or concern to bolster     Peer-led support groups
                  person’s self-esteem and
                  confidence.
Informational     Share knowledge and               Parenting class
                  information and/or provide life   Job readiness training
                  or vocational skills training.    Wellness seminar

Instrumental      Provide concrete assistance       Child care
                  to help others accomplish         Transportation
                  tasks.                            Help accessing community
                                                    health and social services
Affiliational     Facilitate contacts with other
                  people to promote learning of     Recovery centers
                  social and recreational skills,   Sports league participation
                  create community, and             Alcohol- and drug-free
                  acquire a sense of belonging.     socialization opportunities
Philadelphia’s Peer Initiative
•Joint work with the Mental Health Peer organization
• Developing a “behavioral health” peer specialist model, pilot
training 100 across system for now
•Putting a Face on Recovery
•Telephonic Aftercare
•Medicaid reimbursement
•Credentialing peer run providers
•All funding decisions for new programs include
determining if a program is committed to peer work
•Evolving roles within the DBHIDS
•Implementing Bill White’s 16 Principles of Recovery
Management


                  DBHIDS - OAS
Roles are defined by who?
Sometimes the
role is
misunderstood
by the peer, the
employer, as
well as those
receiving
services




          DBHIDS - OAS          135
Peers As Prosumers vs. Professionals
From the work of Bill White

  As Peers in the context of a Recovery Oriented
  System of Care their role is not to be the:
  1.Professional Clinician
  2.Default disciplinarian
  3.Savior




                      DBHIDS - OAS            136
Peers of All Shapes and Sizes
Rationale P-BRSS in the addictions arena are
based on the following propositions:
• Helpers derive significant therapeutic benefit from the
process of assisting others
(the “helper principle”) (Reisman, 1965, 1990; recovery
slogan: “To get it, you have to give it away.”).
•People who have overcome adversity can develop
special sensitivities and skills in helping others
experiencing the same adversity--a “wounded healer”
tradition that has deep historical roots in religious and
moral reformation movements and is the foundation of
modern mutual aid movements.




                 DBHIDS - OAS                       138
• The inadequacy of acute care models of treatment for
  people with high problem severity and complexity is
  evident in low engagement rates, high attrition rates
  during treatment, low aftercare participation, and high
  re-admission rates.6
• Persons with high personal vulnerability (family
  history, low age of onset of use, traumatic
  victimization), AOD problem severity and complexity
  (co-morbidity) and low “recovery capital”7 do not fare
  well in acute models of intervention but can achieve
  recovery when provided sustained support. (P-BRSS
  constitute an essential element within new models of
  sustained recovery management) (White,
• Boyle and Loveland, 2002, 2003).8



                DBHIDS - OAS                       139
• Many addicted people benefit from a personal “guide” who
facilitates
disengagement from the culture of addiction and engagement in a
culture of
recovery (White, 1996).
• Peer-based recovery support relationships that are natural,
reciprocal, and
enduring are not mutually exclusive of, but qualitatively superior to,
relationships
that are hierarchical, commercialized and transient.
• P-BRSS are an attempt to re-link treatment and recovery (Else,
1999; White,
2000b), to move the locus of treatment from the treatment institution
into the
natural environment of those seeking treatment services (White,
2002a), and to
facilitate the shift from toxic drug dependencies to “prodependence
on peers”
(Nealon-Woods, et al, 1995).
                    DBHIDS - OAS                               140
P-BRSS services are congruent with research findings that:
• Addiction recovery begins prior to the cessation of drug use; is
marked in its earliest stages by extreme ambivalence; is sustained
long after the period of initial stabilization of sobriety; involves
different types of age-, gender-, and culture-mediated
change processes; and is often marked by predictable stages of
change.
• The achievement of stable recovery is determined, in part, by
recovery capital that can be enriched through support services.
• Factors that sustain recovery are different than those that initiate
recovery.
• Push factors (pain) and pull factors (hope) both play a role in the
recovery process; P-BRSS have a direct effect on the latter.
.




                     DBHIDS - OAS                                141
How Peer Recovery Support Solves
    Problems with the System:
Increase Access
Increase Retention and Engagement
Increase Effectiveness: peers are great recovery
guides
Increase support options




               DBHIDS - OAS
What System Administrators Want
from Peer Recovery Support
Providers

Solve system problems
Partner on the Bigger Picture
Understanding of the issues and Advocacy
Diversity and Outreach to underserved
groups




           DBHIDS - OAS
RESOURCES SUPPORTING RECOVERY
                         MEDICALLYA C
                                     O
                                       N




                     .
                         MANAGED




                    s
                                         TI




                 TX
                                            N
                                                U




                 D
                                                    U




              TE
                                                     M
                        MEDICALLY                        ,O


           SIS
                                                              F
        AS
                     MONITORED                                    R
                                                                      EC
       ED
                                                                           O
                                                                               V
     AT


                                                                                   ER
  IC




                                                                                        Y
                     TRANSITIONAL
 ED
M




      INTENSIVE OUTPATIENT & OUTPATIENT


 SELF HELP / COMMUNITY FOCUSED RECOVERY
Recovery Begets Recovery
A view from an administrator
Characteristics of good Peer
Recovery Support Providers:
Pursue Funding for sustainability
Push the envelope/be creative
Services based on volunteerism or if paid, the
money does not corrupt the essence of peer
based service
Learn the issues in the field
Put a face on recovery
Measure outcomes and demonstrate
effectiveness
Tie into the broader agenda to increase relevance
and collaboration


               DBHIDS - OAS
Refocusing on Recovery
Key to this model of care is the evolution of a system of
specialized community-based programs.
As envisioned these programs would not be providers per se,
but rather offer an environment that offer citizens the
opportunity to articulate their problems and contemplate what
possible steps might be taken to address these problems.
These community centers would be an enduring presence in
the lives of the individuals, serving as an entry point for
accessing the system of care and as a point of return when
treatment was completed.
Long-term outreach and follow up would be expected of the
community centers as well as ongoing contact during a
treatment experience.
What is a Recovery
Community Center (RCC)?

An RCC is a “recovery-oriented sanctuary
anchored in the heart of the community. It
exists to:
1.put a face on addiction recovery;
2.build “recovery capital” in individuals,
families and communities;
3.serve as a physical location where
[Addiction Services and PRO-ACT] can
organize the local recovery community’s
ability to care”; and
4.help individuals who relapse back into
treatment and recovery supports.
                 From "Core Elements of a Recovery Community
                             Center", CCAR 2006
             DBHIDS - OAS
DBHIDS - OAS   150
DBHIDS - OAS   151
Philadelphia Recovery Perspective
Recovery is the process of pursuing a fulfilling
and contributing life regardless of the difficulties
one has faced. It involves not only the
restoration but continued enhancement of a
positive identity and personally meaningful
connections and roles in ones community.
Recovery is facilitated by relationships and
environments that provide hope, empowerment,
choices and opportunities that promote people
reaching their full potential as individuals and
community members. Do we only recognize the
State of Recovery or do we acknowledge the
struggle of those to overcome the challenges of
people, places, and things that ultimately lead to
the neurobiological condition we call addiction. Is
there a place before the State of Recovery that
we outreach engage and enlist for recovery?
Preamble to Philadelphia’s Practice Guidelines
                 DBHIDS - OAS                    152
Survey: Ten Percent of American Adults
Report Being in Recovery from Substance
Abuse or Addiction
By Josie Feliz | March 6, 2012


 Data Show More Than 23 Million Adults
 Living in U.S. Once Had Drug or Alcohol
 Problems, But No Longer Do
 New York, NY, March, 6 2012 – Survey data
 released today by The Partnership at Drugfree.org
 and The New York State Office of Alcoholism and
 Substance Abuse Services (OASAS) show that 10
 percent of all American adults, ages 18 and older,
 consider themselves to be in recovery from drug or
 alcohol abuse problems. These nationally
 representative findings indicate that there are 23.5
 million American adults who are overcoming an
 involvement with drugs or alcohol that they once
 considered to be problematic.
                DBHIDS - OAS                       153
“I have one life and one chance to make it
count for something….My faith demands…
that I do whatever I can, wherever I am,
whenever I can, for as long as I can with
whatever I have to try to make a difference.”
                            -Jimmy Carter
Transformation is trusting not
knowing what it will look like only that
we are seeking to make it better.
“I have one life and one chance to make it count for something….My faith demands…that I do
whatever I can, wherever I am, whenever I can, for as long as I can with whatever I have to try to
make a difference.”
                                       -Jimmy Carter
                                                                          One Day At A Time
The Tools for Transformation Series
Peer Culture/Peer Leadership/Peer Support Tools of Transformation is
the first in this series of resource packets. Peer culture and peer leadership is
a pivotal force in advancing the development of a recovery-oriented system of
care.
Community Integration Tools for Transformation is the second in this
series of resource packets. Connection to community is viewed as integral in
long-term recovery.
Extended Recovery Support Tools for Transformation is the third in this
series of resource packets. Extended Recovery Support includes connections
with peer-based recovery support groups, recovery conducive educational,
vocational and residential settings and recovery support from family and
friends.
Person First Assessment/Person Directed Planning is the fourth in this
series of resource packets. The concepts of assessment and planning have
been artificially separated by behavioral health systems. Because assessment
and planning are an interlocking process they are presented here together.
William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009)
The Recovery Revolution: Will it Include Children, Adolescents,
and Transition Age Youth? White, W. (2009), Long-Term
Strategies to Reduce the Stigma Attached to Addiction,
Treatment, and Recovery within the City of Philadelphia (With
Particular Reference to Medication-Assisted Treatment/Recovery ).

McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction
Medicine in the Transformation of an Urban Behavioral Health Care System.
The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S.,
Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery-
Oriented System of Addiction Treatment: The Birth and Evolution of the NET
Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of
Partnership in Recovery-Oriented Systems of Care: The Philadelphia
Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision
Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented
Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way,
F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia
Recovery Home Survey.White, W., The Recovery-Focused Transformation of
an Urban Behavioral Health Care System. (Interview with Arthur C. Evans,
Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery
Support Services, White, W., Recovery Revolution in Philadelphia.White, W.
(2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of
Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific
Recovery Support Services: Evolution of The Women's Recovery Community
Center.
Questions? Need More Information?
The Tools for Transformation Series are resource packets produced by the DBH/MRS to
provide tools and a greater understanding of key recovery concepts for persons in
recovery, family members, service providers and DBH/MRS staff as part of the
Philadelphia DBH/MRS Recovery Transformation.
Each packet focuses on a system transformation priority identified as important by
numerous stakeholders.




                         www.Philly.NetworkOfCare.Org

                         Roland Lamb
                         Philadelphia Department of Behavioral Health
                         Intellectual disAbility Services
                         Roland.lamb@phila.gov

                         1101 Market Street
                         Philadelphia, PA 19107



                        Copyright 2009                                     159

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Building a community of recovery se2012iii

  • 1. BUILDING COMMUNITIES OF RECOVERY: PHILADELPHIA DBHIDS - OAS 1
  • 2. Welcome to Philadelphia A City of Innovation •We hold these truths to be self- evident, that all are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Recovery. COMMUNITY BEHAVIORAL HEALTH received the 1999 Innovations in American Government Award, presented by the Ford Foundation and the John F. Kennedy School of Government at Harvard University. Philadelphia’s School of the Future DBHIDS - OAS 2
  • 3. We will stand as a people with a shared past and a shared destiny declaring to all: “If we can heal, you can heal. If we and our families can heal, then neighborhoods and communities can heal. And if communities can heal, then the wounds of our country and the world can also heal.” William White Author, Slaying the Dragon: The History of Addiction Treatment and Recovery in America DBHIDS - OAS 3
  • 5. Agenda Concept •The need to transform Vision & Values •The future of the past and the present •What is important to consider •People in recovery & Families High Performing •Providers Collaborations & Partnerships •Stakeholders •Systems •Identifying the different communities Assertive Community •Inclusion of all in the community Linkages •Community assests DBHIDS - OAS 5
  • 6. Agenda Practice •Evidence Based Practice Focused •Practice validating evidence Interventions •Addressing disparities in care •Diversity acknowledging •Trauma informed •Behaviorally integrated Integrated Health •Healthcare integrated Care •Recovery integrated Context Recovery •At every level organizationally Champions •At every level professionally •At every level politically •At every level financially DBHIDS - OAS 6
  • 7. Historically, Philadelphia has been a good system of care
  • 8. Historically A Treatment Rich Environment
  • 9. Treatment Services (2004) In a city of what was then 1.4 mil:  Detoxification (14 facilities /240 beds)  Hospital-Based Residential Rehabilitation (4 facilities / 20 beds)  Non-Hospital Residential Rehabilitation (62 facilities / 2058 beds)  Halfway House (4 facilities / 92 beds)  Outpatient – Drug Free (76/ 8,000 slots approx)  Methadone (11 Providers / 4400 slots approx)  Intensive Outpatient (50 facilities /5,648 slots approx ) .
  • 10. Despite Our Richness, Approaching Problems
  • 11. Philadelphia Census Data 1,470,150 population (year 2004 update) 53.8 % female 47.0 % White 41.7 % Black / African-American 4.4 % Asian 5.0 % Other Race 1.5 % Two or more races 7.3 % Hispanic or Latino origin (any race) Families below poverty level - 2000 = 18.4 % Families below poverty level – 2004 = 24.2% Sources: U.S. Census Bureau DBHIDS - OAS 11 2004 American Community
  • 12. Prevalence survey: dependence or abuse in the past year, age 12 and older 2004 -2005- Philadelphia Pennsylvania Total US 2006 Samhsa/OAS/ NSDUH Illicit Drug 3.39 2.56 2.91 Dep/Abuse Past Year Alcohol 7.77 7.13 7.79 Dep/Abuse Past Year illicit drug or 9.78 8.52 9.24 alcohol dependence or abuse DBHIDS - Ofc. of Addiction Svcs. 12
  • 13. Mortality with the Presence of Drugs 1970 to 2006 1153 904 158 129 Source: Philadelphia Medical Examiner’s Office 13
  • 15. Rational For Transformation The system provides access on demand, but movement through the continuum is fragmented. Treatment though improved, still does not adequately address long term recovery needs. Recidivism within 60 days of Office of Addiction discharge in detox and residential Services DBHIDS - OAS
  • 16. A Rational For Transformation Those seeking care are culturally and experientially diverse and the challenge they present are not sustainable in our traditional systems of care DBHIDS - OAS 16
  • 17. Rational For Transformation The cost of not managing from a recovery perspective is unsustainable. For example the Co-Occurring are: 32% of the Numbers But 65% of the Dollars DBHIDS - OAS 17
  • 18. Rational For Transformation Office of Addiction Services DBHIDS - OAS
  • 19. Rational For Transformation Office of Addiction Services
  • 20. Rational For Transformation Phila. Prison System (FY 2005: 9000/5800) Office of Addiction Services
  • 21. Stigma Driven Care In our traditional systems of care we seek to cure, rehabilitate, rid people of their problems as we have assessed them. DBHIDS - OAS 21
  • 23. We hold these truths to be self- evident, that all are created equal, Perception vs. Reality Fix the client and send But estranged from them home recovery supports DBHIDS - OAS 23
  • 25. Surviving Addiction The traditional umbrella of services and supports that are our systems of care are often fragmented and inaccessible. In many ways when we are seen to be broken we cease to be seen as a person DBHIDS - OAS 25
  • 26. Traditional systems of care are like bridges constructed with the bridge up Disconnects between: long term recovery & treatment individual/family & professional community & care self help & service DBHIDS - OAS 26
  • 27. THE STRUGGLE 22 million need treatment 3 million get it TO USE OR NOT TO USE DBHIDS - OAS 27
  • 28. The Struggle (Rethinking our use of resources) Spending in an Acute Care Model DBHIDS - OAS
  • 29. Responding to warning signs Disconnects Between Community Based Supports & Professional Treatment > Stigma Driven Deficit Based Care > High Rates Of Recidivism > The Effectiveness Of Treatment Questioned > Cultures Of Helping vs. Serving
  • 30. •The goal for individuals with substance use disorders is long-term recovery from addiction, getting their lives back on track, improving their health, wellness and quality of life. •Systems that support recovery-based care provide individuals receiving care with a variety of services and options tailored to their specific needs to aid them in their process. •Multiple systems are engaged in coordination with traditional drug and alcohol treatment services. Some of these complementary services include education, housing, child care, financial planning, employment assistance, health care and legal assistance. •The person seeking help’s family and support network are also engaged in these various systems, frequently in the decision-making process. •Public policies are also in place to assist—not hinder—individuals seeking jobs, housing and education once they are no longer using alcohol or drugs. DBHIDS - OAS 30
  • 31. Values of Recovery-Oriented Mental Health and Addictions Systems The values of recovery-oriented mental health and addiction systems are based on the recognition that each person must either lead or be the central participant in his or her own recovery. All services need to be organized to support the developmental stages of this recovery process. Person-centered services that offer choice, honor each person’s potential for growth, focus on a person’s strengths, and attend to the overall health and wellness of a person with mental illness and/or addiction play a central role in a recovery-oriented system of care. These values can operate in all services for people in recovery from mental illness and/or addiction, regardless of the service type (i.e., treatment, peer support, family education). DBHIDS - OAS 31
  • 32. (White, Boyle, & Loveland, 2002). The drive to transform addiction treatment into a recovery oriented system of care includes substantial changes in clinical practices, including: •assertive approaches to early problem identification and engagement, •streamlined access, •global, continual, and strength-based assessment protocol, •a broadened multidisciplinary team that includes a primary care physician and peer-based recovery support specialists, •integration of evidence-based and culturally indigenous therapies, •greater use of home- and neighborhood-based services, •assertive linkage to communities of recovery and other indigenous recovery support resources, •sustained post-treatment monitoring, support, and, when needed, early re-intervention, and •a shift in focus from managing and evaluating self-encapsulated service episodes to management and evaluation of the long-term recovery process 32
  • 34.
  • 35. What It Means To Transform From the New Life represented in the Egg, to the growth of the Caterpillar, to the Transformation within the Chrysalis, to the rebirth that is the Butterfly we appreciate little of the process if we don’t understand the relationship each stage has to the next and owes to those before it. System Transformation requires that we appreciate each stage regardless how slow, painful and unpredictable, trusting that the end product is the foundation for a Community of Recovery.
  • 36. System Transformation Key steps in Philadelphia’s addiction treatment system transformation efforts include: •establishment of a Recovery Advisory Committee, •articulation of a clear vision ( create an integrated behavioral health care system for the citizens of Philadelphia that promotes long-term recovery, resiliency, self- determination, and a meaningful life in the community ), •identification of core values that would drive the system transformation process (hope; choice; empowerment; peer culture, support, and leadership; partnership; community inclusion/opportunities; spirituality; family inclusion and leadership; and a holistic/wellness approach), •a shift in the relationships between service practitioners and service consumers and between DBHIDS and its local service providers from authority-based relationships to relationships based on mutual respect and collaboration, •a highly participatory planning process that established a system transformation blueprint, •the use of training and technical assistance to orient people at all levels of the system to the recovery-focused transformation process, and •evaluation and ongoing refinement of funding and regulatory policies to eliminate obstacles to system transformation and reward innovation in service design.36 DBHIDS - OAS
  • 37. PHASE ONE Major Focus – Conceptual Alignment • Development of Philadelphia Recovery Definition • Guiding Values and Principles Identified by RAC • Numerous Conferences • Prevention and Day Transformation RFIs • Recovery Foundations Training • First Fridays Series • Transformation Documents
  • 38. Voices of People in Recovery How Do You Understand Recovery? •To overcome, have a new life •Setting life goals, education, gym, learning to drive •Achieving independence from the system •Living a normal life •Finding people and groups that support me
  • 39. Voices of People in Recovery What would help in your recovery? •More Respect •It seems that the system is all about money and dx, not the person – we could change this •Opportunities to give back •Providers who see that my problems are only a part of me •Peer led support groups, and staff who are people in recovery and who know the community •Different kinds of groups that fit different people
  • 40. Voices of People in Recovery What would help in your recovery? •Increased focus on spirituality •Increased family involvement in my recovery •Need administrators to understand what it’s really like to be us…what the people at the top see as success is not what we see as success… •I want my life back….
  • 41. Recovery Asset Baseline Assessment Objectives: •Identification of existing strengths •Measurement of baseline recovery orientation •Development of new channels of feedback between community at large and DBH/MRS •Providing agency specific feedback for their individual development.
  • 42. Recovery Asset Baseline Assessment: Challenges 1. Are top system leaders really invested in the transformation? 2. Will creativity/risk taking be rewarded or punished? 3. Is there an inherent conflict between the system transformation vision and managed care priorities? 4. Will communication open up to flow both ways and will input from those outside DBH/MRS be taken seriously? 5. Will providers create meaningful leadership roles for people in recovery?
  • 43. Recovery Asset Baseline Assessment: Challenges 1. Will the barriers that prevent people from moving into, within and out of the system be removed? 2. Will disparities in location and availability of services be addressed? 3. Will there be creative ways to fund additional training, technical assistance and increased salaries for direct care workers? 4. Will the monitoring/credentialing/care management functions line up with the recovery vision?
  • 44. Recovery Asset Baseline Assessment: Findings--Strengths •The system is ready for change. •There is already evidence of increased transparency and partnering in decision making. •Individual agencies are already developing recovery oriented services and appreciate increased opportunities to share successes with transformation. •Increased interest in and movement toward including people in recovery as active members of teams in planning and directing services. •Enthusiastic community of people in recovery who want to support the transformation
  • 45. Aligning our Concepts: The First Philadelphia Recovery Definition Recovery is the process of pursuing a fulfilling and contributing life regardless of the difficulties one has faced. It involves not only the restoration but continued enhancement of a positive identity and personally meaningful connections and roles in ones community. Recovery is facilitated by relationships and environments that provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members. Philadelphia Recovery Advisory Committee
  • 46. Philly Approach to ROSC Recovery As An Umbrella Concept
  • 47. Recovery is the Umbrella under which everything fits Shedding the bifurcation of Recovery and Treatment Supporting the Empowerment of those in Recovery to direct recovery and treatment services
  • 48. Recovery Perspectives Recovery refers to the ways in which persons with or impacted by a mental illness and/or addiction experience actively manage the disorders and their residual effects in the process of reclaiming full, meaningful lives in the community. ■ Recovery-oriented care is what psychiatric and addiction treatment and rehabilitation practitioners offer in support of the person’s own long-term recovery efforts. Recovery as an Organizing Principle for Integrating Mental Health and Addiction Services; Larry Davidson PhD Yale University DBHIDS - OAS 48
  • 49. Guiding Values and Principles Hope: People can and do recover. Change is always possible, and the extent of change is often beyond what we can imagine. Hope is nurtured by seeing and hearing others living meaningful lives in recovery and giving back to their families and communities.
  • 50. Guiding Values and Principles Choice: Each person’s opinions, wants, needs and individual recovery pathway are respected and elevated above all other considerations. Services are individualized and built around the person rather than fitting the person to a “program.” . There is recognition by all parties in the system that there are many pathways and styles of recovery and that clients have a right to choose a personal pathways and style of recovery.
  • 51. Guiding Values and Principles S elf- direction/empowerment: People in recovery lead their personal path of recovery. They do this by optimizing autonomy and exercising independence and choice. The individual identifies personal life goals and in collaboration with others, directs his or her recovery by designing a unique path towards those goals. People have the opportunity to choose from a range of options and to participate in all decisions that affect their lives.
  • 52. Guiding Values and Principles Peer culture/Peer support: There is recognition of the power of peer support within communities of recovery as reflecting in, : 1) hiring persons in recovery into Certified Peer Specialists and other positions, 2) assuring representation of people in recovery at all levels of the system
  • 53. Peer culture/Peer support cont: 3) forging collaborative relationships between treatment institutions and the service structures of local recovery mutual aid societies, 4) assertively linking people to peer based recovery support services (i.e. mutual self help groups, informal peer support etc.), and 5) acknowledging the role experiential learning within a community of recovery can play in initiating and sustaining a recovery process.
  • 54. Guiding Values and Principles Consumer Leadership: People in recovery have active leadership roles at all levels of the system.
  • 55. Guiding Values and Principles Partnership: Relationships of all parties within the behavioral health care system are based on mutual respect; service designs shift from an expert model to a partnership/consultation model where everyone’s perspective, experience and expertise is welcomed and considered.
  • 56. Guiding Values and Principles Community integration/ opportunities: The focus is on nesting recovery in the person’s natural environment, integrating the individuals/families in recovery into the larger life of the community, tapping the support and hospitality of the larger community, developing
  • 57. Guiding Values and Principles Spirituality: Belief in the “God of one’s own choosing” is seen as a potentially valuable resource for recovery support and is respected as a chosen component of an individual’s recovery support system. There is respect for explicitly religious, spiritual and secular pathways of recovery.
  • 58. Understanding Supports Fetzer Institute, National Institute on Aging Working Group (1999). Multidimensional measurement of religiousness/spirituality for use in health research. A report of a national working group supported by the Fetzer institute in collaboration with the national institute on aging Kalamazoo, MI: Fetzer Institute. Religiousness has specific Spirituality is concerned with the behavioral, social, doctrinal, transcendent, addressing ultimate and denominational questions about life’s meaning, with the characteristics because it assumption that there is more to life than involves a system of worship what we see or fully understand. (…) and doctrine that is shared While religions aim to foster and nourish within a group. the spiritual life–and spirituality is often a salient aspect of religious participation–it is possible to adopt the outward forms of religious worship and doctrine without having a strong relationship to the transcendent.
  • 59. Guiding Values and Principles Family inclusion: Family members are actively engaged and involved at all levels of the service process. Families are seen as an integral part of the team of support with their input valued and respected.
  • 60. Guiding Values and Principles Holistic and wellness approach: Services are designed to enhance the development of the whole person; care transcends a narrow focus on symptom reduction and promotes wellness as a key component of all treatment and support services.
  • 61. Challenge Significantly improving long-term recovery outcomes will require a radical reengineering of addiction treatment as a system of care. Rather than system refinement, they are advocating a “fundamental shift in thinking”, a “paradigm shift”, a “fundamental redesign”, “a seismic shift rather than a mere tinkering”, and a “sea change in the culture of addiction service delivery”. Bill White ATTC Draft
  • 62. Questions? Need More Information? The Tools for Transformation Series are resource packets produced by the DBH/MRS to provide tools and a greater understanding of key recovery concepts for persons in recovery, family members, service providers and DBH/MRS staff as part of the Philadelphia DBH/MRS Recovery Transformation. Each packet focuses on a system transformation priority identified as important by numerous stakeholders. www.Philly.NetworkOfCare.Org Roland Lamb Philadelphia Department of Behavioral Health Intellectual disAbility Services Roland.lamb@phila.gov 1101 Market Street Philadelphia, PA 19107 Copyright 2009 62
  • 63. The Tools for Transformation Series Each packet focuses on a system transformation priority identified as important by numerous stakeholders. Peer Culture/Peer Leadership/Peer Support Tools of Transformation is the first in this series of resource packets. Peer culture and peer leadership is a pivotal force in advancing the development of a recovery-oriented system of care. Community Integration Tools for Transformation is the second in this series of resource packets. Connection to community is viewed as integral in long-term recovery. Extended Recovery Support Tools for Transformation is the third in this series of resource packets. Extended Recovery Support includes connections with peer-based recovery support groups, recovery conducive educational, vocational and residential settings and recovery support from family and friends. Person First Assessment/Person Directed Planning is the fourth in this series of resource packets. The concepts of assessment and planning have been artificially separated by behavioral health systems. Because assessment and planning are an interlocking process they are presented here together.
  • 64. William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009) The Recovery Revolution: Will it Include Children, Adolescents, and Transition Age Youth? White, W. (2009), Long-Term Strategies to Reduce the Stigma Attached to Addiction, Treatment, and Recovery within the City of Philadelphia (With Particular Reference to Medication-Assisted Treatment/Recovery ). McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction Medicine in the Transformation of an Urban Behavioral Health Care System. The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S., Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery- Oriented System of Addiction Treatment: The Birth and Evolution of the NET Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of Partnership in Recovery-Oriented Systems of Care: The Philadelphia Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way, F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia Recovery Home Survey.White, W., The Recovery-Focused Transformation of an Urban Behavioral Health Care System. (Interview with Arthur C. Evans, Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery Support Services, White, W., Recovery Revolution in Philadelphia.White, W. (2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific Recovery Support Services: Evolution of The Women's Recovery Community Center.
  • 65. What’s Your Direction? There are many paths to getting there.
  • 66. The Philadelphia Recovery Oriented System of Care 1. Promotes Community Integration and Builds Recovery Capital in the Community 2. Facilitates a Culture of Peer Support and Leadership and Family Inclusion 3. Values Partnership and Transparency 4. Provides Individualized, Holistic, Person Directed Treatment 5. Driven by Outcome Data, Evidence Based Practices and the Experiences of People in Recovery 6. Creates Mechanisms for Sustained Support (Evans, 2009) DBHIDS - OAS 66
  • 67. Understanding the Process ADVANCING THE TRANSFORMATION: PRACTICE & CONTEXT
  • 68. PHASE TWO Major Focus – Practice + Contextual Alignment Identification of Priority areas through the recovery assessment process and the RAC •Community inclusion/opportunity •Holistic Care •Peer culture/peer support/peer leadership •Family inclusion and leadership •Partnership •Extended recovery support •Quality of care
  • 69.
  • 70. Phase II: Implement initial practice priorities, reorient DBHIDS practices, identify areas in need of regulatory relief, increase leadership of people in recovery, increase community support
  • 71. PHASE TWO DBH/MRS Internal Practice Alignment • Alignment, Coordination and Integration of Insured, un/underinsured services • Unit Recovery Plans • Reconfigure existing services (e.g. Day transformation, addictions services..) • Hiring of people in recovery and family members as consultants • Systems Relationships • Internal Restructuring/ Internal Accountability
  • 72. PHASE TWO Aligning practices with a recovery orientation will impact the following domains: • Service Engagement • Service Access • Recovering Person’s Role • Service Relationship • Assessment and Clinical Care • Locus of Service Delivery • Post Treatment Checkups and Supports • Relationship to Community
  • 73. PHASE TWO In order to support practice alignment in the provider community, DBH/MRS will: • Provide Advanced Recovery Trainings • Offer Train the Trainers Trainings • Distribute Resource Packets • Support Demonstration Projects • Offer Site Based Technical Assistance • Host Community forums • Enhance organizational capacity through the development of change management teams • Provide incentives for innovation and alignment
  • 74. Philly Recovery Walk 2011 15,000
  • 75. PHASE TWO DBH/MRS Context Alignment • Strengthening Partnerships with sister agencies, DHS, prisons, schools, etc.. • Developing new partnerships with organizations that provide vocational, educational and housing services • Active Partnership and advocacy with OMHSAS on day transformation • Advocacy with our SSA regarding co-occurring services • Developing financing mechanisms for peer specialists in D&A programs • Identification of additional areas of regulatory relief needed to support the advancement of our priorities
  • 76. PHASE TWO DBH/MRS Context Alignment Anti Stigma Media Campaign Increased Community Education (e.g. faith based Initiative) Collaborative relationships with Political Leaders Stronger connections between formal and informal treatment supports Increased collaboration between physical and behavioral health
  • 77. Are Recovery Oriented Systems Driving DBHIDS - OAS 77
  • 78.
  • 79. The focus of outcomes center on:
  • 80. System Transformation Problem Solving Process
  • 81. At every stage there is much work, much fun and it is never easy,
  • 82. Integration Of Transformation Phase III: Use evaluation data to modify priorities, enhance recovery oriented practices at DBH/MRS and providers based on lessons learned, develop models of recovery oriented practices, obtain broader community support, increase advocacy based on successes within the system and identified barriers, introduce Practice Guidelines Phase IV: Utilize the feedback cycle and evaluation data to continue enhancing the system, focus on developing a data driven system of care
  • 83. Philadelphia’s Recovery Definition 2010 Recovery is the process of pursuing a fulfilling and contributing life regardless of the difficulties one has faced. It involves not only the restoration but continued enhancement of a positive identity and personally meaningful connections and roles in ones community. Recovery is facilitated by relationships and environments that provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members. Do we only recognize the State of Recovery or do we acknowledge the struggle of those to overcome the challenges of people, places, and things that ultimately lead to the neurobiological condition we call addiction. Is there a place before the State of Recovery that we outreach engage and enlist for recovery? Preamble to Philadelphia’s 2010 Practice Guidelines DBHIDS - OAS 83
  • 84. Integration Of Transformation Phase III: Use evaluation data to modify priorities, enhance recovery oriented practices at DBH/MRS and providers based on lessons learned, develop models of recovery oriented practices, obtain broader community support, increase advocacy based on successes within the system and identified barriers, introduce Practice Guidelines Phase IV: Utilize the feedback cycle and evaluation data to continue enhancing the system, focus on developing a data driven system of care
  • 85.
  • 86.
  • 87. Philadelphia’s Recovery Definition 2010 Recovery is the process of pursuing a fulfilling and contributing life regardless of the difficulties one has faced. It involves not only the restoration but continued enhancement of a positive identity and personally meaningful connections and roles in ones community. Recovery is facilitated by relationships and environments that provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members. Do we only recognize the State of Recovery or do we acknowledge the struggle of those to overcome the challenges of people, places, and things that ultimately lead to the neurobiological condition we call addiction. Is there a place before the State of Recovery that we outreach engage and enlist for recovery? Preamble to Philadelphia’s 2010 Practice Guidelines DBHIDS - OAS 87
  • 89. Giving Context to Practice Practice Guidelines: 10 Core Values, 7 Goals across 4 Domains The practices outlined in this document are intended to guide providers as they strive to implement services and supports that promote recovery and resilience. It is clear that this document does not yet totally represent the system as it is but sets a vision and clear direction for practice in the system that is emerging and will continue to evolve. This document serves as the foundation document for the development of other guidelines that are more specific in terms of level of care requirements, credentialing etc. In order for these practices to become fully integrated into the system, however, there will need to be significant changes in the fiscal, policy, regulatory, and community contexts. As a result, while this document focuses on practices that need to occur in service and support settings, two additional documents will be developed which will detail the changes that will need to occur in other settings
  • 91. Domain 1: Assertive Outreach & Initial Engagement: How we support Providers and in turn how they support Assertively Outreaching, Engaging & Retaining those in need and seeking treatment by Ensuring that providers are Outreaching to those in need. Ensuring providers are Engaging those seeking treatment. Ensuring providers have in place practices central to retaining them in treatment and sustaining recovery. Ensuring providers are assisting those in care in their communities and them as to how they contributes to community health.
  • 92. Domain 2: Screening, Assessment, Service Planning & Delivery Ensuring providers are conducting: 1. Screening/Identification of people at risk, or who are in the early stages of a behavioral health challenge 2. Assessments of the Whole Person process leading to an exploration of the full breadth of a person’s life situation as well as clinical, developmental, and health challenges,
  • 93. Domain 3: CONTINUING SUPPORT AND EARLY RE-INTERVENTION How do we support providers practicing Continuing support and early re- intervention as critical components of behavioral healthcare. Ensuring providers have a diverse array of strategies designed to provide continuing support spanning very different types of assistance, provided by professionals, peers, and community- based allies.
  • 94. Domain 4: Community Connection and Mobilization: How do we support provider’s Executive And Administrative Strategies For Creating A Culture That Supports Community Connections Ensuring providers are committed to supporting people in moving beyond their problems and challenges to developing a full and meaningful life in the community. Ensuring providers recognize they can and must have strong connections to the communities in which they are located.
  • 95. Philadelphia Description 1,526,006 Population (2010) 53.2 % Female 43.4 % Black only 41.0 % White only 6.3 % Asian only 6.5 % Other Race only 2.8 % Two or more races 12.3 % Hispanic ethnicity (any race) ----------------------------------------- 11.4 % of adults in Philadelphia are in recovery (n = approximately 128,300). ----------------------------------------- Philadelphia Density = 9,999.9 per square mile (Pennsylvania density = 283.4 per square mile) ----------------------------------------- Philadelphia “in facility” prison census: adults = 7,750, juveniles = 53 (as of August 23, 2011) SOURCES: U.S Census Bureau, American Community Survey; Public Health Management Corporation – Community Health Data Base; Philadelphia Prison System DBHIDS - Ofc. of Addiction Svcs.
  • 96. Prevalence survey: dependence or abuse in the past year, age 12 and older SAMHSA, Philadelphia Pennsylvania Total U.S. NSDUH - 2006, 2007, 2008 combined illicit drug 3.27 % 2.27 % 2.82 % dependence or (n=42,440) abuse alcohol 6.71 % 6.32 % 7.53 % dependence or (n=87,087) abuse illicit drug or 8.88 % 7.64 % 9.07 % alcohol (n=115,251) dependence or abuse DBHIDS - Ofc. of Addiction Svcs. Source: SAMHSA, NSDUH - 2006, 2007, 2008 combined
  • 97. Prevalence survey: dependence or abuse in the past year, age 12 and older 2004 -2005-2006 SAMHSA, NSDUH - 2006, Samhsa/OAS/NSDUH 2007, 2008 combined Phila. PA Total US Phila. PA Total U.S. illicit 3.39 2.56 2.91 illicit 3.27 % 2.27 % 2.82 % drug drug depende depende nce or nce or abuse abuse alcohol 7.77 7.13 7.79 alcohol 6.71 % 6.32 % 7.53 % depende depende nce or nce or abuse abuse illicit 9.78 8.52 9.24 illicit 8.88 % 7.64 % 9.07 % drug or drug or alcohol alcohol depende depende nce or nce or abuse abuse DBHIDS - Ofc. of Addiction Svcs. 97
  • 98. Number of deaths with the presence of any drug and number of cases with at least one illicit drug detected,** in Philadelphia: 2004 to 2010 % w/illicits 45.3 61.7 65.5 58.5 52.6 47.9 45.2 ‘04 ‘05 ‘06 ‘07 ‘08 ** Illicit ‘09 drugs include ‘10 cocaine, heroin, PCP, methamphetamine, MDA, and MDMA. SOURCE: Philadelphia Medical Examiner’s Office DBHIDS - Ofc. of Addiction Svcs.
  • 99. Number of deaths with the presence of any drug in Philadelphia: 2004 to 2010 ‘04 ‘05 ‘06 ‘07 ‘08 ‘09 ‘10 SOURCE: Philadelphia Medical Examiner’s Office DBHIDS - Ofc. of Addiction Svcs.
  • 100. DBHIDS - OAS 100
  • 101. Rebuilding the Draw Bridge Reconnecting: Long Term Recovery & Treatment Individual/Family & Professional Relationships Community & Agency Self Help & Clinical Services
  • 102. Questions? Need More Information? The Tools for Transformation Series are resource packets produced by the DBH/MRS to provide tools and a greater understanding of key recovery concepts for persons in recovery, family members, service providers and DBH/MRS staff as part of the Philadelphia DBH/MRS Recovery Transformation. Each packet focuses on a system transformation priority identified as important by numerous stakeholders. www.Philly.NetworkOfCare.Org Roland Lamb Philadelphia Department of Behavioral Health Intellectual disAbility Services Roland.lamb@phila.gov 1101 Market Street Philadelphia, PA 19107 Copyright 2009 102
  • 103. The Tools for Transformation Series The Tools for Transformation Series are resource packets produced by the DBH/MRS to provide tools and a greater understanding of key recovery concepts for persons in recovery, family members, service providers and DBH/MRS staff as part of the Philadelphia DBH/MRS Recovery Transformation. Each packet focuses on a system transformation priority identified as important by numerous stakeholders. Peer Culture/Peer Leadership/Peer Support Tools of Transformation is the first in this series of resource packets. Peer culture and peer leadership is a pivotal force in advancing the development of a recovery-oriented system of care. Community Integration Tools for Transformation is the second in this series of resource packets. Connection to community is viewed as integral in long-term recovery. Extended Recovery Support Tools for Transformation is the third in this series of resource packets. Extended Recovery Support includes connections with peer-based recovery support groups, recovery conducive educational, vocational and residential settings and recovery support from family and friends. Person First Assessment/Person Directed Planning is the fourth in this series of resource packets. The concepts of assessment and planning have been artificially separated by behavioral health systems. Because assessment and planning are an interlocking process they are presented here together.
  • 104. William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009) The Recovery Revolution: Will it Include Children, Adolescents, and Transition Age Youth? White, W. (2009), Long-Term Strategies to Reduce the Stigma Attached to Addiction, Treatment, and Recovery within the City of Philadelphia (With Particular Reference to Medication-Assisted Treatment/Recovery ). McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction Medicine in the Transformation of an Urban Behavioral Health Care System. The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S., Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery- Oriented System of Addiction Treatment: The Birth and Evolution of the NET Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of Partnership in Recovery-Oriented Systems of Care: The Philadelphia Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way, F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia Recovery Home Survey.White, W., The Recovery-Focused Transformation of an Urban Behavioral Health Care System. (Interview with Arthur C. Evans, Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery Support Services, White, W., Recovery Revolution in Philadelphia.White, W. (2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific Recovery Support Services: Evolution of The Women's Recovery Community Center.
  • 105. Respect, Change and Lowering the Drawbridge
  • 106. People Build Bridges DBHIDS - OAS 106
  • 107. Take Every Opportunity To Celebrate
  • 108. Philly Recovery Walk 2010: 11,000
  • 109. Philly Recovery Walk 2011: 15,000
  • 110. The History of Our Partnerships The Partnering of Partnering to Align a The Office of Leadership Arthur C. Concept of Recovery Addiction Services Evans PhD Reaching out to People In Recovery and their Families, (OAS) Appointed Director of then A Single Point of accountability Advocates (PRO-ACT) Providers, Office of Behavioral Health and for all Addiction/Recovery through the Child and Family Mental Retardation Services. He services and their development Task Force, Recovery Advisory brings a message of recovery within the County Authority. The Committee, and and system transformation. OAS includes: Conferences: Hosting a series of meetings in 1.The Single County Authority 1.MH Conference (Mike Hogan) the community 2.Behavioral Health Special 2.Mayor’s Blue Ribbon Children’s Creating the Department of Initiative Conference Behavioral Health and Mental 3.D&A Case Management 3.Behavioral Health Recovery Retardation Services, pushing 4.Data Management Management Conference (Bill forward the partnership of the 5.Provider Development and White) County Authorities for Mental Transformation Health, Addiction and Intellectual disability and becoming the Commissioner of the Department of Behavioral Health and Intellectual disABILITY Services. PARTNERING TIMELINE
  • 111. The History of Our Partnership Partnering with the Partnering Around Partnering to Resolve Community & The Message issues of mutual Providers importance •Story Telling •Day Program Transformation DBH/Provider 1.2005 Co-occurring programs RFP Conference Work-Groups •Certified Peer Specialist Kickoff 2.2006Day Program •Health Disparities (King Davis) •A partnership with Providers to Transformation •Faith Based Conference address strategic planning, 3.Peer Specialist •Asian Conference Length Of Stay/Authorization 4.OAS Work groups •Latino Conference and documentation concerns. 5.Issued RFP’s focused on •Psychiatrist Conference •Resulting in enhanced building community coalitions •A new Day Recovery communication between across Philadelphia Celebration Conference providers and the OAS 6.Mini-Grants supporting •Recovery & Resilience in Action about policy and procedure recovery activities Conference 7.Facilities Improvement Grant •Mother and Father care Giver 8.Mural Arts Program (Porch Conference Light Initiative) PARTNERING TIMELINE
  • 112. The History of Our Partnership Partnering to System Partnering to Spread the Transformation Enhance Message Document: Knowledge and 1.Detroit Study Tour 2.Hong Kong Delegation Blue Print for Change Performance 3.Maryland Study Tours •Spelling out the direction, roles 1.Partnering with Aaron Beck 4.New York Delegation and responsibility of our system Institute/University of 5.United Kingdom Study transformation efforts. Born out Pennsylvania to bring Cognitive Tours of our partnership with those in Behavioral Therapy to provider 6.IRETA/ATTC recovery, providers and system network 7.System Transformation stakeholders 2.NIATx /University of Wisconsin tools DBHIDS and Bill White to develop management documents approaches in provider network 3.Community College around : 1. First Fridays: Information for people in recovery from people in recovery. 2. College Recovery TV program PARTNERING TIMELINE
  • 113. The History of Our Partnerships Partnering with PA The release of the Transformation Recovery Organization – Philadelphia and Beyond Achieving Community Behavioral Health Together (PRO-ACT) to Services build Transformation The Philadelphia Practice Guidelines Recovery Community for Recovery and Center (PRCC) Resilience-oriented A partnership with PRO-ACT beginning with a road trip including DBHIDS staff Treatment in April of to visit the Recovery Centers in 2011. Connecticut, assembling a visionary team of people in recovery, and the eventual opening (December 2007) of Philadelphia’s first Recovery Center for people in recovery run by people in recovery PARTNERING TIMELINE
  • 114. Process of Partnering Initiate a collaborative planning process that includes advocates, people in recovery, family members representatives from the provider system, funding systems, and key/supportive community/government leaders. Go to the people and make it easy for them to come to you Leverage information from other systems and programs, don’t reinvent the wheel Begin asset mapping of natural community resources (faith communities, school systems, recreation centers, etc…) Holistic, global assessments Identification of natural supports & creating a network/menu of supports Recovery Education, Awareness, & Celebration
  • 115. Provider Staff who serve them City, State and Federal People in Stakeholders recovery and their families Community supports High Performing Collaborations & Partnerships The Philadelphia Experience Department of Behavioral Health Intellectual disABILITY Services
  • 116. Be Inclusive of those in recovery and their families •Value the experience of those in recovery. •Respect their culture of recovery whatever it may be •Treat all family members of those in recovery, their community as partners. •Reach out to other system/institutional stakeholders invested in those you serve. •Offer to help those in recovery direct their recovery. •Be responsible with property and belongings. DBHIDS - OAS 116
  • 117. Traditional vs Recovery Oriented view of Peer Participation TRADITIONAL RECOVERY ORIENTED Peers seen as an adjunct Peers seen by leaders as critical to the success of the system Role of Peers defined by and Role is critical element of a system that creates limited to 12-step programs options and provides appropriate support Ethical Issues viewed through Ethical issues are raised purely within the work the lens of the treatment of the peers professional Peers separate from the Treatment Professionals and peers partner for treatment process the good of those seeking recovery Anonymity Promoted (hallmark) Putting a face on recovery DBHIDS - OAS
  • 118. Knowing Where Your System is Re: Transformation Stage of Readiness Activities of the Recovery for Transformation Community Motivate system leaders to initiate Pre- change Contemplative Help shape the change process. Ensure Contemplative that Peer Support Services are an integral part of the plan Propose Peer Support Services and Action advocate for support. Help design services that meet system needs Thank God you are in a Progressive Sustain Change system!
  • 119.
  • 120. What is required in order for a person to have access to effective treatments and supports that facilitate living working, learning, and full community integrations? A Service Delivery System that is embedded in the larger social context. DBHIDS - OAS 120
  • 121. Principles of Recovery 1. Person-driven; 2. Occurs via many pathways; 3. Is holistic; 4. Is supported by peers; 5. Is supported through relationships; 6. Is culturally-based and influenced; 7. Is supported by addressing trauma; 8. Involves individual, family, and community strengths and responsibility; 9. Is based on respect; and 10. Emerges from hope.
  • 122. Encouraging Citizens of Recovery to: Participate in recovery focused training Read on recovery topics, research and practice topics Volunteer to participate in on-going work groups Host opportunities for people in recovery to share their stories with agency staff and others Participate in Community Forums Request a system transformation presentation from the Speakers Bureau Share your successes, struggles and concerns so that we may learn from one another
  • 123. Philly DBHIDS believes that collaboration and partnerships make us strong….African Caribbean Task Force
  • 124. and helps us to build bridges into the community DBHIDS Faith & Spiritual Affairs Advisory Board
  • 125. ….while informing our work with the community-at-large at all levels Mural Arts: Bridging the Gap
  • 126. creating ways in which to reduce stigma Mural Arts: Personal Renaissance
  • 127. and offering hope to people, families and communities who may have lost it Mural Arts: Recovery & Transformation
  • 128. The 4th Domain in the Philadelphia Behavioral Health Services Transformation Practice Guidelines for Recovery & Resilience Oriented Treatment states that we must… …create an atmosphere that promotes strength, recovery and resilience through strong partnerships while …building inclusive, collaborative service teams and processes
  • 129. Partnerships and collaborations equal Transformation… We can make it work…together!
  • 130. Building Pathways The Role of Peers What do peers bring that is unique: • Wisdom – been there and know the path • Compassion – emotional support • Approachability – don’t look at people from a clinical perspective but rather as people like themselves • Flexibility to people’s needs – sometimes provision •Potential disadvantages: • Ethical issues – drawing the lines • Knowing the limits of abilities • Landscape changing without recognizing it DBHIDS - OAS
  • 131. What is peer support? • Peer support is social and/or emotional support (frequently coupled with material support)- provided by persons who have psychiatric and addiction challenges to others who have similar conditions. The goal is to bring about a desired social or personal change. • Peer support  were once generally thought of as being provided through both one-to-one connections and self-help groups. • Self-help groups are defined as voluntary small group structures for mutual aid in the accomplishment of a specific purpose. Generally, these groups are formed by peers who get together to satisfy a specific need, overcome a specific problem, and/or bring about personal or social change. .
  • 132. What are peer-delivered services? However, there is an expanded definition of peer support, which includes one-to-one counseling (peer-to-peer), and peer-run or peer-operated services (including residential and vocational programming). Peer-delivered services are services provided by individuals who identify themselves as having mental illnesses, are receiving or have received mental health services for their mental illnesses, and deliver services for the primary purpose of helping others with mental illnesses. Peer-delivered services may also include partnering with non- peers, but peers still maintain control of the service. These may be called peer-partnership services. Peer-run or -operated services are services that are planned, operated, managed by people with psychiatric disorders. •Examples of peer-run services are drop-in centers, crisis services, and employment services. Peer employees are individuals who identify as peers and are hired by non-peer agencies, e.g., community mental health centers. Peers may be hired into designated peer positions or traditional clinical positions. Peers serve as case managers, outreach workers, and mobile
  • 133. Type of Social Support and Associated Peer Recovery Support Services Type of Support Description Peer Support Service Examples Emotional Demonstrate empathy, Peer mentoring caring, or concern to bolster Peer-led support groups person’s self-esteem and confidence. Informational Share knowledge and Parenting class information and/or provide life Job readiness training or vocational skills training. Wellness seminar Instrumental Provide concrete assistance Child care to help others accomplish Transportation tasks. Help accessing community health and social services Affiliational Facilitate contacts with other people to promote learning of Recovery centers social and recreational skills, Sports league participation create community, and Alcohol- and drug-free acquire a sense of belonging. socialization opportunities
  • 134. Philadelphia’s Peer Initiative •Joint work with the Mental Health Peer organization • Developing a “behavioral health” peer specialist model, pilot training 100 across system for now •Putting a Face on Recovery •Telephonic Aftercare •Medicaid reimbursement •Credentialing peer run providers •All funding decisions for new programs include determining if a program is committed to peer work •Evolving roles within the DBHIDS •Implementing Bill White’s 16 Principles of Recovery Management DBHIDS - OAS
  • 135. Roles are defined by who? Sometimes the role is misunderstood by the peer, the employer, as well as those receiving services DBHIDS - OAS 135
  • 136. Peers As Prosumers vs. Professionals From the work of Bill White As Peers in the context of a Recovery Oriented System of Care their role is not to be the: 1.Professional Clinician 2.Default disciplinarian 3.Savior DBHIDS - OAS 136
  • 137. Peers of All Shapes and Sizes
  • 138. Rationale P-BRSS in the addictions arena are based on the following propositions: • Helpers derive significant therapeutic benefit from the process of assisting others (the “helper principle”) (Reisman, 1965, 1990; recovery slogan: “To get it, you have to give it away.”). •People who have overcome adversity can develop special sensitivities and skills in helping others experiencing the same adversity--a “wounded healer” tradition that has deep historical roots in religious and moral reformation movements and is the foundation of modern mutual aid movements. DBHIDS - OAS 138
  • 139. • The inadequacy of acute care models of treatment for people with high problem severity and complexity is evident in low engagement rates, high attrition rates during treatment, low aftercare participation, and high re-admission rates.6 • Persons with high personal vulnerability (family history, low age of onset of use, traumatic victimization), AOD problem severity and complexity (co-morbidity) and low “recovery capital”7 do not fare well in acute models of intervention but can achieve recovery when provided sustained support. (P-BRSS constitute an essential element within new models of sustained recovery management) (White, • Boyle and Loveland, 2002, 2003).8 DBHIDS - OAS 139
  • 140. • Many addicted people benefit from a personal “guide” who facilitates disengagement from the culture of addiction and engagement in a culture of recovery (White, 1996). • Peer-based recovery support relationships that are natural, reciprocal, and enduring are not mutually exclusive of, but qualitatively superior to, relationships that are hierarchical, commercialized and transient. • P-BRSS are an attempt to re-link treatment and recovery (Else, 1999; White, 2000b), to move the locus of treatment from the treatment institution into the natural environment of those seeking treatment services (White, 2002a), and to facilitate the shift from toxic drug dependencies to “prodependence on peers” (Nealon-Woods, et al, 1995). DBHIDS - OAS 140
  • 141. P-BRSS services are congruent with research findings that: • Addiction recovery begins prior to the cessation of drug use; is marked in its earliest stages by extreme ambivalence; is sustained long after the period of initial stabilization of sobriety; involves different types of age-, gender-, and culture-mediated change processes; and is often marked by predictable stages of change. • The achievement of stable recovery is determined, in part, by recovery capital that can be enriched through support services. • Factors that sustain recovery are different than those that initiate recovery. • Push factors (pain) and pull factors (hope) both play a role in the recovery process; P-BRSS have a direct effect on the latter. . DBHIDS - OAS 141
  • 142. How Peer Recovery Support Solves Problems with the System: Increase Access Increase Retention and Engagement Increase Effectiveness: peers are great recovery guides Increase support options DBHIDS - OAS
  • 143. What System Administrators Want from Peer Recovery Support Providers Solve system problems Partner on the Bigger Picture Understanding of the issues and Advocacy Diversity and Outreach to underserved groups DBHIDS - OAS
  • 144. RESOURCES SUPPORTING RECOVERY MEDICALLYA C O N . MANAGED s TI TX N U D U TE M MEDICALLY ,O SIS F AS MONITORED R EC ED O V AT ER IC Y TRANSITIONAL ED M INTENSIVE OUTPATIENT & OUTPATIENT SELF HELP / COMMUNITY FOCUSED RECOVERY
  • 146. A view from an administrator Characteristics of good Peer Recovery Support Providers: Pursue Funding for sustainability Push the envelope/be creative Services based on volunteerism or if paid, the money does not corrupt the essence of peer based service Learn the issues in the field Put a face on recovery Measure outcomes and demonstrate effectiveness Tie into the broader agenda to increase relevance and collaboration DBHIDS - OAS
  • 147. Refocusing on Recovery Key to this model of care is the evolution of a system of specialized community-based programs. As envisioned these programs would not be providers per se, but rather offer an environment that offer citizens the opportunity to articulate their problems and contemplate what possible steps might be taken to address these problems. These community centers would be an enduring presence in the lives of the individuals, serving as an entry point for accessing the system of care and as a point of return when treatment was completed. Long-term outreach and follow up would be expected of the community centers as well as ongoing contact during a treatment experience.
  • 148. What is a Recovery Community Center (RCC)? An RCC is a “recovery-oriented sanctuary anchored in the heart of the community. It exists to: 1.put a face on addiction recovery; 2.build “recovery capital” in individuals, families and communities; 3.serve as a physical location where [Addiction Services and PRO-ACT] can organize the local recovery community’s ability to care”; and 4.help individuals who relapse back into treatment and recovery supports. From "Core Elements of a Recovery Community Center", CCAR 2006 DBHIDS - OAS
  • 149.
  • 150. DBHIDS - OAS 150
  • 151. DBHIDS - OAS 151
  • 152. Philadelphia Recovery Perspective Recovery is the process of pursuing a fulfilling and contributing life regardless of the difficulties one has faced. It involves not only the restoration but continued enhancement of a positive identity and personally meaningful connections and roles in ones community. Recovery is facilitated by relationships and environments that provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members. Do we only recognize the State of Recovery or do we acknowledge the struggle of those to overcome the challenges of people, places, and things that ultimately lead to the neurobiological condition we call addiction. Is there a place before the State of Recovery that we outreach engage and enlist for recovery? Preamble to Philadelphia’s Practice Guidelines DBHIDS - OAS 152
  • 153. Survey: Ten Percent of American Adults Report Being in Recovery from Substance Abuse or Addiction By Josie Feliz | March 6, 2012 Data Show More Than 23 Million Adults Living in U.S. Once Had Drug or Alcohol Problems, But No Longer Do New York, NY, March, 6 2012 – Survey data released today by The Partnership at Drugfree.org and The New York State Office of Alcoholism and Substance Abuse Services (OASAS) show that 10 percent of all American adults, ages 18 and older, consider themselves to be in recovery from drug or alcohol abuse problems. These nationally representative findings indicate that there are 23.5 million American adults who are overcoming an involvement with drugs or alcohol that they once considered to be problematic. DBHIDS - OAS 153
  • 154. “I have one life and one chance to make it count for something….My faith demands… that I do whatever I can, wherever I am, whenever I can, for as long as I can with whatever I have to try to make a difference.” -Jimmy Carter
  • 155. Transformation is trusting not knowing what it will look like only that we are seeking to make it better.
  • 156. “I have one life and one chance to make it count for something….My faith demands…that I do whatever I can, wherever I am, whenever I can, for as long as I can with whatever I have to try to make a difference.” -Jimmy Carter One Day At A Time
  • 157. The Tools for Transformation Series Peer Culture/Peer Leadership/Peer Support Tools of Transformation is the first in this series of resource packets. Peer culture and peer leadership is a pivotal force in advancing the development of a recovery-oriented system of care. Community Integration Tools for Transformation is the second in this series of resource packets. Connection to community is viewed as integral in long-term recovery. Extended Recovery Support Tools for Transformation is the third in this series of resource packets. Extended Recovery Support includes connections with peer-based recovery support groups, recovery conducive educational, vocational and residential settings and recovery support from family and friends. Person First Assessment/Person Directed Planning is the fourth in this series of resource packets. The concepts of assessment and planning have been artificially separated by behavioral health systems. Because assessment and planning are an interlocking process they are presented here together.
  • 158. William. W; Evans, A.; Ali, S.; Achara-Abrahams, I; & King, J. (2009) The Recovery Revolution: Will it Include Children, Adolescents, and Transition Age Youth? White, W. (2009), Long-Term Strategies to Reduce the Stigma Attached to Addiction, Treatment, and Recovery within the City of Philadelphia (With Particular Reference to Medication-Assisted Treatment/Recovery ). McLaulin, J. Bryce, Evans, A.C, & White, W. L. (2009). The Role of Addiction Medicine in the Transformation of an Urban Behavioral Health Care System. The Net Consumer Council, Evans, A.C., Lamb, R.C., Mendelovich, S., Schultz, C.J. & White, W.L. (2007). The Role of Clients in a Recovery- Oriented System of Addiction Treatment: The Birth and Evolution of the NET Consumer Council. Lamb, R., Evans, A.C, & White, W. (2009). The Role of Partnership in Recovery-Oriented Systems of Care: The Philadelphia Experience. White, W., Schwartz, J. & The Philadelphia Clinical Supervision Workgroup (2007). The Role of Clinical Supervision in Recovery-Oriented Systems of Behavioral Healthcare. Johnson, R., Martin, N., Sheahan, T., Way, F. & White, W. (2009) Recovery Resource Mapping: Results of a Philadelphia Recovery Home Survey.White, W., The Recovery-Focused Transformation of an Urban Behavioral Health Care System. (Interview with Arthur C. Evans, Ph.D.). White, W., Ethical Guidelines for the Delivery of Peer-Based Recovery Support Services, White, W., Recovery Revolution in Philadelphia.White, W. (2006), Sponsor, Recovery Coach, Addiction Counselor: The Importance of Role Clarity and Role Integrity.Haberle, B., White, W. (2007) Gender-Specific Recovery Support Services: Evolution of The Women's Recovery Community Center.
  • 159. Questions? Need More Information? The Tools for Transformation Series are resource packets produced by the DBH/MRS to provide tools and a greater understanding of key recovery concepts for persons in recovery, family members, service providers and DBH/MRS staff as part of the Philadelphia DBH/MRS Recovery Transformation. Each packet focuses on a system transformation priority identified as important by numerous stakeholders. www.Philly.NetworkOfCare.Org Roland Lamb Philadelphia Department of Behavioral Health Intellectual disAbility Services Roland.lamb@phila.gov 1101 Market Street Philadelphia, PA 19107 Copyright 2009 159

Notes de l'éditeur

  1. 1. Insert map regarding numbers served in outpatient or penetration rate of outpatient 2. Include counts for numbers served by outpatient
  2. Just like the line in the road to guide how you drive we identified guides in creating recovery oriented systems, New Freedom Commission, SAMHSA, and……
  3. Focusing in on transformation as it impacts on Systems, Data and Practices with respect to the outcomes that evidence Recovery Competence and Transformation Goals, Decision Making, Recovery Principles and Staff Behavior. Tools for change
  4. As we have progressed in our transformative process the influence of our partnerships, i.e., NIATx, WRAP, Leadership Development etc. becomes aligned coordinated and integrated into the operational fabric of the DBH/MRS.
  5. ACE/Hurford
  6. How to Evaluate Where Your System Is In Transformation What is Your Role in Your System at Home
  7. The Recovery Movement has helped a lot of people with behavioral health issues see that there is a possibility for a better life. However, sometimes other people in recovery or even professionals may put pressure on a person to experience their recovery in a certain way. It’s important that while you have experienced recovery in your own life, how another person experiences that or what they want for their life may still be very different than what you have chosen in your life. A good supportive peer specialist will help that person find what’s important to them rather than try to pressure them into being a certain way. We all have a different path in recovery. That is what makes it such an exciting and unique experience. As administrators and people who are concerned with the quality of the services we are funding, we are very aware that some of the outcomes we can demand of providers can inadvertently put pressure on people in recovery to be a certain way. So, we have to be really careful to listen to people in recovery and have them involved in developing what standards providers should be held to. As a peer specialist, you also have an opportunity to encourage other people in recovery to step forward and be a part of that process either by sitting on advisory boards and filling out surveys that determine if services are meeting their needs.
  8. See your activities and value beyond a discrete (while important) program. Peer-Based service providers can and should make systems better because of their broader involvement. We need you to help with the broader agenda of recovery, because discrete programs in the end will not be enough, nor will they be sustainable without a systemic approach
  9. I would like to leave you with this final thought. I like this quote from Jimmy Carter (read quote). We are in the business of helping people grow in their recovery. What we do is important. Let us do it to the fullest of our abilities.