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SupplyChain and Finance
The Critical Link
16/04/2013
Agenda
The Best Supply Chain....is it enough?
The relationship between the Supply Chain and Financial
performance...is it proven?
The link with Finance what does it look like
•Language
•Structure
•Processes
The best examples
• Tax and Supply Chain
• Cost to Serve
• Total Cost of Acquisition
The Call to Action
The Best SupplyChain bring together the worlds of
Demand, Supply and Product Development
3
VMI
SIOP
DFx
Market
Research
PostponementDEMAND
Supply
Product
Development
4
The Best SupplyChains work backwards….
Supply ChainProducts
Industry Standard Servers
Commercial Printing
Digital Imaging
Shared Printing
Personal Printing
Supplies
Portables and Handhelds
Business PC & Workstation
Consumer PC
Monitors & Options
Network Storage Solutions
Business Critical Servers
Managed Services Solutions
Customer Support Solutions
Consulting & Integration Sol.
Enterprise Solutions Services
High value &
solutions
Configure-to-order
(CTO)
Low touch
No touch
Demand Chain
Enterprise
SMB
Consumer
Direct/Indirect/PartnerDirect
Public
Invent the future
Collaborate for success
Leverage size/ scale
Put customer first
Adaptive supply
chain
Invent the futureInvent the future
Collaborate for successCollaborate for success
Leverage size/ scaleLeverage size/ scale
Put customer firstPut customer first
Adaptive supply
chain
Adaptive supply
chain
Put customer first
Hewlett Packard*
5
The Best Supply Chains integrate……..
React Department level optimization
Supply Chain
Optimization
Anticipate Company level efficiency
Collaborate Single tier partnering
Supply Chain
Integration
Orchestrate Multi-tier federation
Supply Chain
Coordination
…….. And inspire…..”the moment of truth”
But is this enough?.....and were do we go to next?
6
VMI
SIOP
DFx
Market
Research
PostponementDEMAND
Supply
Product
Development
Treasury
Reporting
Tax
…….. Making ourselves relevant where it matters
7
Can we prove a good supply chain gives good financial
results.....
EPS
Return on
Assets
Profit
Margins
And that a Bad Supply Chain produces Bad Results
“Supply Chain Glitches and Shareholder Value
Destruction”, Vinod Singhal, (Georgia Tech)
•861 supply chain „glitch‟ announcements reduced
shareholder value by 8.6%
•Average value destruction per glitch - $120M
•Including 60 days pre-announcement, glitch
reduction of shareholder value is 20%
Talking the Same language
ROI
Gross Margin
Revenue
COGS
Operating
Margins
SG&A
Depreciation
Cash
Inventory
DSO
DPO
Tax
Direct
Indirect
Supply Chain
Demand Variability
Tax
Transport
Warehousing
Customs Duties
Supply Variability
Compliance
Finance
And Aligning ourselves Organisationally ....
16/07/2013 10
Tax Efficient
Network Planning
(Direct and Indirect)
Transactional
Integrity
Tax and
Treasury
Compliance
Supply Network
Design
SupplyChain
Execution
Finance Execution
(e.g. Payables &
Receivables)
Finance SupplyChain
Strategic
Tactical
SupplyChain
Accounting and
Decision
Support
Divisional
Financial
Reporting and
decision
support
IT
SupplyChain
Management
And
Measurement
Creating Processes that Link Supply Chain and Finance
11
Demand Supply
Product
Direct
Tax
Indirect
Tax
Subsidy
Treasury Risk
Transaction
Banks
Tax
AuthoritiesFSC
Tax
SC Cost
accounting
Auditing
CTS
TCA ReportingAudited Accounts and
Management
Reporting
Tax and Supply Chain......
13
The Impact of Co-Optimising Tax
E
T
R
19%
35%
0 15%
20%
25%
30%
35%
40%
Profit Before Tax
Profit After Tax
Effective Tax Rate (ETR), in %
P
r
o
f
I
t
Current Structure Tax and commercial advantage
+59%
+101%
I - Actual II - Actual
E
T
R
19%
35%
0 15%
20%
25%
30%
35%
40%
Profit Before Tax
Profit After Tax
Effective Tax Rate (ETR), in %
P
r
o
f
I
t
Current Structure Tax and commercial advantage
+59%
+101%
I - Actual II - Actual
(Deloitte)
 A potential to reduce corporate
tax rates by 40%
 An additional 30-50% added to
the payback of international
Supply Chain configurations
 A range of returns from 3.71x to
11x within twelve months
 10-15% reduction in COGS
gained through leveraging tax and
customs
 US CPG Saves $50M
 Irish CPG Saves $10m
 German Chemicals $80m
14
Stages in TESCM Maturity
15
Cost to Serve: what is it?
What it is
•Cost to Serve is a method for understanding the true cost drivers in
a supply chain, allowing a company:
• to allocate cost reduction resource in the most effective
areas,
• to range and price to maximum profit advantage,
• to track improvements to the bottom line and balance sheet.
• Cost to serve brings together, item, customer, and Channel
profitability analysis to enable the client to determine what
combinations are truly profitable and what are absolutely loss
making
It is Not
• ABC: Its is less granular: it concentrates on the 20% of factors that
drive 80% of the cost, and factors may not be activities, they can be
behaviours (ordering patterns), requirements (Customer Service
Levels) etc
• IT Driven: they key is in understanding supply chains, and selecting
the cost drivers, the engine itself is secondary
Revenues
Gross Margin
Costs
16
How the Business derives benefit…….
Application Outcomes
Part Number Rationalisation Understand true profitability of the tail Part deletion, re-allocation to
alternative channels
Customer Profitability Customer Portfolio management, and routes to
market
Re-assigning customers to
distributors, and to standard
products
Cost Optimisation To identify true cost drivers and to ensure
targeting of resource, showing the real trade-offs
between costs and service
Projects prioritised
Supply Chain redesign Determine profitable and unprofitable routes to
market
Changes to the routings of goods
through the network
Contract negotiations Helps to understand to true total cost of
acquisition, or cost to serve
Ensures that new buy-side or sell
side contracts will be absolutely
profitable, or at least that the
risks are understood
Total Cost Ownership
17
In order to try and understand the ‘True’ cost of device we have developed a
Total Cost model to assess the costs/benefits a supplier /device brings to EE.
The model currently includes elements covering both pre and post sales with
service related costs being added as a related element.
These can then be calculated as a value against past or future purchases.
Procurement Pricing, Retro’s, MSF, ESD & Payment Term
Supply Cost of Inventory & Availability
After Sales Cost and Benefits of After Sales
Quality Cost of Quality Conformance
PTC Cost of Customer Calls
18
Examples
Cost
This analysis helps us to optimise Ranging, and Contract Negotiations
19
The Call to Action
Locate your CFO/FD and take them to lunch, you have a lot to talk to
them about
Tax should always have a signoff in any changes to Supply Networks
Build finance into your critical business processes, and reporting:
think about a SC Cost accountant, integrate Finance into S and OP
and run on one plan
The Supply Chain transaction is not completed until the invoice is paid
and taxes are recovered, all your good work in planning can die in
transactional failure

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Guy Dunkerley, Director, Procurement and Supply Chain Customer Equipment at EE - Link between finance and logistics

  • 1. SupplyChain and Finance The Critical Link 16/04/2013
  • 2. Agenda The Best Supply Chain....is it enough? The relationship between the Supply Chain and Financial performance...is it proven? The link with Finance what does it look like •Language •Structure •Processes The best examples • Tax and Supply Chain • Cost to Serve • Total Cost of Acquisition The Call to Action
  • 3. The Best SupplyChain bring together the worlds of Demand, Supply and Product Development 3 VMI SIOP DFx Market Research PostponementDEMAND Supply Product Development
  • 4. 4 The Best SupplyChains work backwards…. Supply ChainProducts Industry Standard Servers Commercial Printing Digital Imaging Shared Printing Personal Printing Supplies Portables and Handhelds Business PC & Workstation Consumer PC Monitors & Options Network Storage Solutions Business Critical Servers Managed Services Solutions Customer Support Solutions Consulting & Integration Sol. Enterprise Solutions Services High value & solutions Configure-to-order (CTO) Low touch No touch Demand Chain Enterprise SMB Consumer Direct/Indirect/PartnerDirect Public Invent the future Collaborate for success Leverage size/ scale Put customer first Adaptive supply chain Invent the futureInvent the future Collaborate for successCollaborate for success Leverage size/ scaleLeverage size/ scale Put customer firstPut customer first Adaptive supply chain Adaptive supply chain Put customer first Hewlett Packard*
  • 5. 5 The Best Supply Chains integrate…….. React Department level optimization Supply Chain Optimization Anticipate Company level efficiency Collaborate Single tier partnering Supply Chain Integration Orchestrate Multi-tier federation Supply Chain Coordination …….. And inspire…..”the moment of truth”
  • 6. But is this enough?.....and were do we go to next? 6 VMI SIOP DFx Market Research PostponementDEMAND Supply Product Development Treasury Reporting Tax …….. Making ourselves relevant where it matters
  • 7. 7 Can we prove a good supply chain gives good financial results..... EPS Return on Assets Profit Margins
  • 8. And that a Bad Supply Chain produces Bad Results “Supply Chain Glitches and Shareholder Value Destruction”, Vinod Singhal, (Georgia Tech) •861 supply chain „glitch‟ announcements reduced shareholder value by 8.6% •Average value destruction per glitch - $120M •Including 60 days pre-announcement, glitch reduction of shareholder value is 20%
  • 9. Talking the Same language ROI Gross Margin Revenue COGS Operating Margins SG&A Depreciation Cash Inventory DSO DPO Tax Direct Indirect Supply Chain Demand Variability Tax Transport Warehousing Customs Duties Supply Variability Compliance Finance
  • 10. And Aligning ourselves Organisationally .... 16/07/2013 10 Tax Efficient Network Planning (Direct and Indirect) Transactional Integrity Tax and Treasury Compliance Supply Network Design SupplyChain Execution Finance Execution (e.g. Payables & Receivables) Finance SupplyChain Strategic Tactical SupplyChain Accounting and Decision Support Divisional Financial Reporting and decision support IT SupplyChain Management And Measurement
  • 11. Creating Processes that Link Supply Chain and Finance 11 Demand Supply Product Direct Tax Indirect Tax Subsidy Treasury Risk Transaction Banks Tax AuthoritiesFSC Tax SC Cost accounting Auditing CTS TCA ReportingAudited Accounts and Management Reporting
  • 12. Tax and Supply Chain......
  • 13. 13 The Impact of Co-Optimising Tax E T R 19% 35% 0 15% 20% 25% 30% 35% 40% Profit Before Tax Profit After Tax Effective Tax Rate (ETR), in % P r o f I t Current Structure Tax and commercial advantage +59% +101% I - Actual II - Actual E T R 19% 35% 0 15% 20% 25% 30% 35% 40% Profit Before Tax Profit After Tax Effective Tax Rate (ETR), in % P r o f I t Current Structure Tax and commercial advantage +59% +101% I - Actual II - Actual (Deloitte)  A potential to reduce corporate tax rates by 40%  An additional 30-50% added to the payback of international Supply Chain configurations  A range of returns from 3.71x to 11x within twelve months  10-15% reduction in COGS gained through leveraging tax and customs  US CPG Saves $50M  Irish CPG Saves $10m  German Chemicals $80m
  • 14. 14 Stages in TESCM Maturity
  • 15. 15 Cost to Serve: what is it? What it is •Cost to Serve is a method for understanding the true cost drivers in a supply chain, allowing a company: • to allocate cost reduction resource in the most effective areas, • to range and price to maximum profit advantage, • to track improvements to the bottom line and balance sheet. • Cost to serve brings together, item, customer, and Channel profitability analysis to enable the client to determine what combinations are truly profitable and what are absolutely loss making It is Not • ABC: Its is less granular: it concentrates on the 20% of factors that drive 80% of the cost, and factors may not be activities, they can be behaviours (ordering patterns), requirements (Customer Service Levels) etc • IT Driven: they key is in understanding supply chains, and selecting the cost drivers, the engine itself is secondary Revenues Gross Margin Costs
  • 16. 16 How the Business derives benefit……. Application Outcomes Part Number Rationalisation Understand true profitability of the tail Part deletion, re-allocation to alternative channels Customer Profitability Customer Portfolio management, and routes to market Re-assigning customers to distributors, and to standard products Cost Optimisation To identify true cost drivers and to ensure targeting of resource, showing the real trade-offs between costs and service Projects prioritised Supply Chain redesign Determine profitable and unprofitable routes to market Changes to the routings of goods through the network Contract negotiations Helps to understand to true total cost of acquisition, or cost to serve Ensures that new buy-side or sell side contracts will be absolutely profitable, or at least that the risks are understood
  • 17. Total Cost Ownership 17 In order to try and understand the ‘True’ cost of device we have developed a Total Cost model to assess the costs/benefits a supplier /device brings to EE. The model currently includes elements covering both pre and post sales with service related costs being added as a related element. These can then be calculated as a value against past or future purchases. Procurement Pricing, Retro’s, MSF, ESD & Payment Term Supply Cost of Inventory & Availability After Sales Cost and Benefits of After Sales Quality Cost of Quality Conformance PTC Cost of Customer Calls
  • 18. 18 Examples Cost This analysis helps us to optimise Ranging, and Contract Negotiations
  • 19. 19 The Call to Action Locate your CFO/FD and take them to lunch, you have a lot to talk to them about Tax should always have a signoff in any changes to Supply Networks Build finance into your critical business processes, and reporting: think about a SC Cost accountant, integrate Finance into S and OP and run on one plan The Supply Chain transaction is not completed until the invoice is paid and taxes are recovered, all your good work in planning can die in transactional failure