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How to Handle Regulators?
17 June 2014
Kevin Bridges
Partner and
Vice-President of IOSH
WHAT REGULATORS?
Wide and varied
• Police (CPS)
• Health and Safety Executive (HSE)
• Local Authorities (EHOs and Trading Standards)
• Environment Agency (EA)
• Fire Authorities
• Office of Rail Regulation (ORR)
• Maritime & Coastguard Agency (MCA)
• Driver and Vehicle Standards Agency (DVSA)
• Etc ....
Inspectors – all different
INTERACTION WITH
REGULATORS
Wide and varied
• Warm and fuzzy:
– “In partnership with” for advice or improving standards
• Inspections:
• announced or unannounced – to check compliance
• FFI
• Enforcement:
– Dawn raids
– Investigations following an incident or a complaint
STATUTORY POWERS OF
REGULATORS
Wide and varied
• Know what powers they have?
– scope and limits
• e.g. section 20 HSWA
• “any other power which is necessary...”
• Know what legal duties you have?
– to co-operate – provide documents and information
– not to obstruct
– not to make false statements
– not to falsify records / documents or use a document
with intent to deceive*
* section 33 HSWA
PITFALLS
Wide and varied
• Confusing inspections v. potential enforcement action
• Withholding and fabricating evidence
– temptation to do so
– thought it was “the right thing to do”
• Admissions of liability in documents and interviews
– Internal accident investigations / witness interviews /
PACE interviews under caution / emails
HOW TO MANAGE?
Your rights?
• Understand the nature of the visit / interaction – adapt
your approach accordingly:
– Before
• Be prepared (core team with lead contact; intelligence
gathering; brief those likely to be interviewed; find
documents; practice / stress test)
– During
• Check authority / scope and shadow them (take copies of
documents; notes of meetings; give only what is asked)
– After
• De-brief (internally / with Regulator?) and follow up on
unanswered questions or missing documents
Your rights?
• Investigative / Enforcement – obj. AVOID
PROSECUTION
– Co-operation BUT NOT capitulation – avoid making
admissions of liability
– Incident Response Protocol – “take control”
• Documents – disclosure (provenance and privilege esp.
internal investigations and reports / emails)
• Interviews – are they voluntary / compulsory / under
PACE? brief interviewees on the Do’s and Don’ts / own
lawyer or Nominated Representative?
– Remediation of the breach / non-compliance
WHAT TO DO?
Be prepared
• Have in place an Incident Response Protocol for
responding to incidents and investigations by enforcing
authorities
• Brief / train staff on procedures
• Stress test dealing with inspections and investigations
• Practice managing Dawn Raids
Questions
Kevin Bridges (Partner)
Mobile: 07768 993666
kevin.bridges@pinsentmasons.com
Kevin Bridges, Pinsent Masons
Pinsent Masons LLP is a limited liability partnership registered in England & Wales (registered number: OC333653) authorised and regulated by
the Solicitors Regulation Authority, and by the appropriate regulatory body in the other jurisdictions in which it operates. The word ‘partner’, used in
relation to the LLP, refers to a member of the LLP or an employee or consultant of the LLP or any affiliated firm of equivalent standing. A list of the
members of the LLP, and of those non-members who are designated as partners, is displayed at the LLP’s registered office: 30 Crown Place,
London EC2A 4ES, United Kingdom. We use ‘Pinsent Masons’ to refer to Pinsent Masons LLP and affiliated entities that practise under the name
‘Pinsent Masons’ or a name that incorporates those words. Reference to ‘Pinsent Masons’ is to Pinsent Masons LLP and/or one or more of those
affiliated entities as the context requires. © Pinsent Masons LLP 2013
For a full list of our locations around the globe please visit our websites:
www.pinsentmasons.com www.Out-Law.com

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How to handle regulators

  • 1. How to Handle Regulators? 17 June 2014 Kevin Bridges Partner and Vice-President of IOSH
  • 3. Wide and varied • Police (CPS) • Health and Safety Executive (HSE) • Local Authorities (EHOs and Trading Standards) • Environment Agency (EA) • Fire Authorities • Office of Rail Regulation (ORR) • Maritime & Coastguard Agency (MCA) • Driver and Vehicle Standards Agency (DVSA) • Etc ....
  • 4. Inspectors – all different
  • 6. Wide and varied • Warm and fuzzy: – “In partnership with” for advice or improving standards • Inspections: • announced or unannounced – to check compliance • FFI • Enforcement: – Dawn raids – Investigations following an incident or a complaint
  • 8. Wide and varied • Know what powers they have? – scope and limits • e.g. section 20 HSWA • “any other power which is necessary...” • Know what legal duties you have? – to co-operate – provide documents and information – not to obstruct – not to make false statements – not to falsify records / documents or use a document with intent to deceive* * section 33 HSWA
  • 10. Wide and varied • Confusing inspections v. potential enforcement action • Withholding and fabricating evidence – temptation to do so – thought it was “the right thing to do” • Admissions of liability in documents and interviews – Internal accident investigations / witness interviews / PACE interviews under caution / emails
  • 12. Your rights? • Understand the nature of the visit / interaction – adapt your approach accordingly: – Before • Be prepared (core team with lead contact; intelligence gathering; brief those likely to be interviewed; find documents; practice / stress test) – During • Check authority / scope and shadow them (take copies of documents; notes of meetings; give only what is asked) – After • De-brief (internally / with Regulator?) and follow up on unanswered questions or missing documents
  • 13. Your rights? • Investigative / Enforcement – obj. AVOID PROSECUTION – Co-operation BUT NOT capitulation – avoid making admissions of liability – Incident Response Protocol – “take control” • Documents – disclosure (provenance and privilege esp. internal investigations and reports / emails) • Interviews – are they voluntary / compulsory / under PACE? brief interviewees on the Do’s and Don’ts / own lawyer or Nominated Representative? – Remediation of the breach / non-compliance
  • 15. Be prepared • Have in place an Incident Response Protocol for responding to incidents and investigations by enforcing authorities • Brief / train staff on procedures • Stress test dealing with inspections and investigations • Practice managing Dawn Raids
  • 16. Questions Kevin Bridges (Partner) Mobile: 07768 993666 kevin.bridges@pinsentmasons.com Kevin Bridges, Pinsent Masons
  • 17. Pinsent Masons LLP is a limited liability partnership registered in England & Wales (registered number: OC333653) authorised and regulated by the Solicitors Regulation Authority, and by the appropriate regulatory body in the other jurisdictions in which it operates. The word ‘partner’, used in relation to the LLP, refers to a member of the LLP or an employee or consultant of the LLP or any affiliated firm of equivalent standing. A list of the members of the LLP, and of those non-members who are designated as partners, is displayed at the LLP’s registered office: 30 Crown Place, London EC2A 4ES, United Kingdom. We use ‘Pinsent Masons’ to refer to Pinsent Masons LLP and affiliated entities that practise under the name ‘Pinsent Masons’ or a name that incorporates those words. Reference to ‘Pinsent Masons’ is to Pinsent Masons LLP and/or one or more of those affiliated entities as the context requires. © Pinsent Masons LLP 2013 For a full list of our locations around the globe please visit our websites: www.pinsentmasons.com www.Out-Law.com