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Establishing a Successful Mediation initiative in a Resistant Culture  John Moffat Head of Conduct & Behaviour Scottish Prison Service
 
 
Effective & Successful  Conversations Embedding the concept Challenging the culture Developing line manager  skills Building into training Recruitment & Promotion Stakeholder buy-in Ego and Dominance
Grievance Conduct & Discipline Challenges  of Bullying & harassment Performance Improvement Appraisal Work based ‘flare up’ Absence Management Any interactive Interview Mediation & positive  discourse
[object Object],Senior Operational Management Trade Unions  Management Board Middle Operational Managers – HR Community Staff Groups Mediators Mediators
Developing Prisoner Peer Mediation Model Refining workplace mediation best practice model Ongoing skills development Developing Restorative Justice Model Staff working with Prisoner to Prisoner mediation Focussing on  an organisational culture based on mediation & conflict resolution skills ,[object Object]

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Workshop B: John Moffat, Scottish Prison Service

  • 1. Establishing a Successful Mediation initiative in a Resistant Culture John Moffat Head of Conduct & Behaviour Scottish Prison Service
  • 2.  
  • 3.  
  • 4. Effective & Successful Conversations Embedding the concept Challenging the culture Developing line manager skills Building into training Recruitment & Promotion Stakeholder buy-in Ego and Dominance
  • 5. Grievance Conduct & Discipline Challenges of Bullying & harassment Performance Improvement Appraisal Work based ‘flare up’ Absence Management Any interactive Interview Mediation & positive discourse
  • 6.
  • 7.