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From Social Media to Social Business
@AndrewGrill
Global Partner - Social Business @IBM
Trendsnight 2015
2004 Trend
One-One Marketing
archive.org
Watch at http://social.bz/bmf
Trend 1
Social
Social
Trend 2
Social media is the best piece
of market research you
NEVER commissioned
Social Noise becomes
Social Intelligence
“Consumer data will be the biggest
differentiator in the next two to three years.
Whoever unlocks the reams of data and uses
it strategically will win.”
Angela Ahrendts, former CEO of Burberry
Twitter’s got the fuel
IBM’s got the engine
Trend 3
Don’t become a
“Social Switchboard”
Trend 4
Five Factor Model :
• Openness
• Conscientious
• Extroverted
• Agreeable
• Neurotic
Ford’s 12 “Universal Needs”:
• Structure
• Challenge
• Excitement
• Liberty
• Harmony
• Closeness
Five Values:
• Self-transcendence
• Conservation
• Self-enhancement
• Hedonism
• Openness-to-Change
Social behaviors:
e.g., when tweeting
Trend 5
Social Media
becomes
Social Business
A social business is an organization
whose culture and systems
encourage networks of people
to create business value
Social is the new
production line for the
knowledge age
Trend 6
Your value will no longer be what
you know, it will be what you share
@AndrewGrill
andrew.london

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Trendsnight brussels 2015 andrew grill final

Editor's Notes

  1. The production line of old – all workers have access to the same raw material. The social network becomes the new production line Today’s knowledge workers, via the social network have access to each other. Your value is now not what you know, but what you share.