1. The NEW STS: Advances In Designing Healthy and Innovative Work Systems,
Organizations and Networks
A workshop sponsored by STS/RT & USI
Introduction
1© 2013
Pierre van Amelsvoort
ST-Groep
University of Leuven
Bernard Mohr
Co-founder Innovation
Partners International

2. Learning and sharing state of the art theory and practice
for collaboratively
Designing Healthy and Innovative Work Systems,
Organizations and Networks.....
Co-developing a more integrated theory and practice that
builds on the best of what is!
Purpose of the workshop
2

3. Who is the room?
3

4. Change in nature of work
variation
L
H
Routine Non-routine
Routine
work
networksMix models
Mix models
Knowledge work
Efficiency
Business demand change:
Efficiency
Quality
Flexibility
Innovation
Quality of work
Service
Sustainability
routine
4

5. Evolution of Sociotechnical Systems
Three Waves
Wave One: 1950’s-
1970’s
Wave Three: 1990’s-Present
Wave Two: 1970’s-
1990’s

6. 6
1.Cherns principles
2.Clegg’s principles
3.Soft systems methodology
4.ETHICS (Effective Technical and Human Implementation of
Computer-based Systems) (Mumford)
5.Scandinavial Democratic Dialogue
6.Dutch Integral Organisational Renewal (De Sitter)
7.Cognitive Work Analysis (Complex technical systems) (Rasmussen)
8.Socio-technical method for designing work systems
9.Ethnographic workplace
10.Contextual design (product design)
11.Cognitive systems engineering
12.Participative design
ifferent principles, tool &design approaches
xter & Sommerville 2008)

7. 7
Learning &
developing
Internal and
external positive
and negative forces
Theoretical and practice framework
7

8. 8
1.Introduction
2.Classical STS (core theory, design principles and
practice steps)
3.“Lowlands” STS
4.Discovery of the possibilities of synthesis with Lean
Agenda Day 1

9. 9
5. New STS practice, new principles, new practices and
new tools for designing
• non-linear/non-routine processes (ie- knowledge
work),
6. Explore two major advances in participative
processes for change and redesign - ie - Emery’s
Participative Design and Appreciative Inquiry 2.0
7. Co-develop the next frontier of these emerging
theories and practices
Agenda Day 2

10. 9
5. New STS practice, new principles, new practices and
new tools for designing
• non-linear/non-routine processes (ie- knowledge
work),
6. Explore two major advances in participative
processes for change and redesign - ie - Emery’s
Participative Design and Appreciative Inquiry 2.0
7. Co-develop the next frontier of these emerging
theories and practices
Agenda Day 2