Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Basics of Communication
1. Name: Munir Ahmad
BBA 5th
Topic: Oral Communication
Date: 9/5/2014
Basics of Communication
2. Contents
What is Communication?
Advantages of Oral Communication
Disadvantages of Oral Communication
Murphy communication model
Tips for improving communication
Questions
3. What is Communication?
Communication
Verbal
Oral Written
Non-verbal
Communication:
Communication (from
Latin commūnicāre, meaning "to
share”) is the activity of
conveying information through
the exchange of thoughts,
messages, or information, as by
speech, visuals, signals, written,
or behavior.
4. Meaning of Oral Communication
Any thing said from the mouth is refer to oral
communication .
it includes individuals conversation with each other . it
is a direct conversation .
speeches , presentation , discussion are all forms of
oral communication .
it is generally recommended where a direct interaction
is required.
5. Advantages of Oral Communication
Quick feedback
It promotes the morale of the employees
It is a best way to resolve the issue/conflict , disputes etc
Quickness in exchange of ideas
It is best way to transfer private information
Economic source
6. Disadvantages of Oral Communication
Unfit in lengthy message
No written proof
It is not consider as a legal record
Misuse of time
Presence of both parties
It requires full attentiveness of both parties
7. Murphy communication model
Murphy’s model propounded by three writers
H.A.MURPHY , H.W.HILDBRANT and J.P.THOMAS .
According to this model , there are six components of
communication process .
Context
Sender
Receiver
Massage
Medium
Feedback
9. Tips for Improving Communication
Be confident
Give full facts
Avoid use of extra words
Maintain eye contact
Use simple and filmier words
Consider the objective
Allow time to respond