Overview Embry-Riddle is widely regarded as the foremost aviation and aerospace university in the world. Learn how Embry Riddle uses Saba to provide an interactive, real-time virtual learning environment that reduces travel overhead for instructors and better leverages faculty across a network of geographically distributed campuses. Business Challenge Embry Riddle needed to provide an interactive, real-time virtual learning environment that reduces travel overhead for instructors and better leverages faculty across a network of geographically distributed campuses. Business Benefits -Enable top faculty members to instruct students at campuses nationwide -Minimize course cancellations due to low enrollment at worldwide campuses -Help Embry-Riddle meet increased enrollment objectives -Reduce travel expense for faculty members

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Founded just 22 years after the Wright Brothers’ first
flight, Embry-Riddle Aeronautical University is a unique
educational institution — widely regarded as the
foremost aviation and aerospace university in the world.
The school teaches the science, practice, and business
of aviation and aeronautics to more than 7,000
undergraduates and graduate students attending
its residential campuses in Daytona Beach, Florida,
and Prescott, Arizona. Embry-Riddle also provides
educational opportunities for more than 24,500
working civilian and military professionals through
over 150 campuses across the U.S., Europe, and the
Middle East — as well as through both self-paced and
fully interactive, real-time online distance learning.
One of Embry-Riddle’s biggest challenges has been
to make effective use of its extensive network of small
outlying “campuses,” where many times not enough
students would register for a particular course to justify
the cost of an instructor to teach it.
Case Study
Industry: Higher Education
Use Case: Virtual Learning,
Video and Web Conferencing
Everywhere I go throughout
the Embry-Riddle Worldwide
Campus, there’s an enormous
amount of excitement about
this technology. The potential
for Saba to help with our
mission is tremendous.
Becky Vasquez
Chief Technology Officer
Embry-Riddle
Aeronautical University
Challenge
Provide an interactive, real-time virtual learning
environment that effectively serves students worldwide
and makes better use of geographically dispersed
faculty — while reducing travel overhead.
Benefits
• Enables top faculty members to instruct students
around the globe in campus classrooms or at home
• Reduces travel expenses and increases the
convenience for instructors
• Helps Embry-Riddle grow enrollment and course
registrations to produce additional revenue
• Minimizes course cancellations due to low enrollment
at specific campuses that otherwise couldn’t justify
the cost of an instructor for those courses
• Serves as an effective and efficient productivity tool
by supporting staff training, Webinars, “town hall”
meetings, and virtual office hours
Saba-based EagleVision helps Embry-Riddle’s lofty educational goals take flight

2. Case Study Embry-Riddle Aeronautical University
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EagleVision Takes Off
From its introduction, Saba-based EagleVision has
been enthusiastically greeted by instructors and
students alike. In its early years, EagleVision Classroom
grew at annual rates that were consistently above
150%. The EagleVision Home offering soared at an
even higher growth rate that exceeded 300% at
its apex.
Today, there are more than 4,500 students that
regularly rely on the Saba-based learning environment.
Registrations for courses using EagleVision have
increased from 2,300 in 2008 to more than 12,000
in the 2012-2013 school year. This has enabled
Embry-Riddle to extend the university’s reach far
beyond the limitations of its brick-and-mortar and
traditional asynchronous distance learning options.
Equally important, as a tuition-driven institution,
Embry-Riddle counts on the increased enrollment
and course registrations to generate higher revenues
that can be used to support the school’s educational
mission. In addition, by being able to leverage top-
quality faculty to teach more of its courses — without
travel expenses — Embry-Riddle can greatly enhance
student satisfaction and loyalty. This will further propel
enrollment over time.
The school has also created a number of hybrid
options — distance learning that blends asynchronous
online learning with synchronous virtual classroom
offerings. Some weeks, students might do self-paced
work — getting assignments online, reading and
writing, and sharing ideas through discussion boards.
Other weeks, students could attend virtual classes over
the Web.
“For example, we might have a top aviation business
manager teaching a course in one of our San Diego
classrooms, and a handful of students in Seattle and
Las Vegas who also want to enroll,” explained Becky
Vasquez, Chief Technology Officer for Embry-Riddle.
“Without adequate numbers to pay for instructors
in each location, we might have had to cancel the
outlying course offerings.
Saba-based EagleVision lets us connect our
classrooms and offer live courses to students hundreds
or thousands of miles away — taught by the best
faculty in their field.”
Interactive, Real-Time Virtual
Learning Environment
Since 2007, Embry-Riddle has used Saba to create
a real-time, virtual learning environment that can both
enrich the classroom experience and support highly
interactive virtual learning at home.
• EagleVision Classroom—Students connect from
classrooms worldwide via the Web, with instructors
typically also in a classroom setting with students
physically in attendance. Each classroom has a
high-bandwidth Internet connection to support
two-way, face-to-face video and quality Voice over
Internet Protocol (VoIP) audio. Recently, a few
instructors have taught from their homes or offices
— improving convenience and giving students even
greater access to the most qualified instruction.
• EagleVision Home—Students connect remotely
using appropriately configured computers over
high-bandwidth services, so they can fully interact
with both professors and fellow students.
In addition to real-time video and audio, the Saba
platform further enhances collaboration through the
use of an interactive whiteboard, text chat, or polls.
Breakout rooms support small-group projects and side
discussions, with instructors able to “drop in” at any
time. Saba “emoticons” let students click on a raised
hand to ask a question, touch a smiling face symbol
to indicate laughter, or point at clapping hands for
applause. Instructors are trained in how to prepare for
EagleVision classes, and Saba helps them efficiently
load their class content ahead of time.
Many EagleVision courses are also recorded —
without the video content —to provide students with
an outstanding study and review tool.
High-Definition Video Enhances the Experience
In 2013, Embry-Riddle upgraded to the latest version
of Saba, which includes high-definition video, a more
intuitive interface, and easier ways to manage things
such as text chat discussions and the loading of
agendas and course materials.
“The high-definition video is tremendous,” Vasquez
remarked. “It really helps put a face on the instructor
as well as the students — greatly personalizing the
learning environment.”
“I was impressed one night when I was asked a
question and had to explain my answer,” said a student
of Dr. Johnelle Korioth’s, a professor in the Department
of Math, Physical Life Sciences. “Dr. Korioth said,
‘You got what as an answer? Try looking at it this
way…’ I couldn’t believe that someone halfway across
the country just taught me the chain rule in calculus.”

3. Case Study Embry-Riddle Aeronautical University
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“During one of the first virtual town hall meetings that
was broadcast to all of our campuses worldwide, I was
flying to Daytona Beach for a meeting,” said Kenneth
Witcher, Ph.D., Dean of the College of Aeronautics.
“During the flight, I was able to join the town hall
using the Saba app on my iPad via Delta’s Wi-Fi
service. Because we use text chat for our meetings,
I could participate just like any other attendee — it
worked great.”
“There’s so much industry expertise around the
globe, and we’re just beginning to tap into it with
EagleVision,” noted Vasquez. “Everywhere I go
throughout the Embry-Riddle Worldwide Campus,
there’s an enormous amount of excitement about
the technology. The potential for Saba to help with
our mission is tremendous.”
“With EagleVision, we’ve brought the physical
classroom and put it on the Internet,” explained
Vasquez. “It’s online anywhere learning that supports
real-time collaboration with an instructor and your
peers in a virtual environment.”
Valuable Productivity Tool
Moving beyond the classroom, Embry-Riddle uses
Saba extensively for administrative purposes. “One of
our visions from the beginning was to not only teach
with it, but also use it as a valuable productivity tool,”
Vasquez stated.
The platform supports a myriad of staff training,
Webinars, and “town hall” meetings involving faculty
and staff. For example, faculty members from one
region have been able to meet using EagleVision
without the lost productivity and expense involved in
traveling to a central location. The deans of the various
colleges at Embry-Riddle are located across the U.S.,
and they frequently meet via EagleVision. In addition,
professors take advantage of the Saba platform’s
flexibility to offer virtual office hours.
We’ve brought the physical classroom and put
it on the Internet. It’s online anywhere learning that
supports real-time collaboration with an instructor
and your peers in a virtual environment.
Dr. Gabriel Molina León
Chief Technology Officer
Embry-Riddle
Aeronautical University