1. Sabina Shaughnessy
sabinasemail@gmail.com
562-686-0626
10489 SE 23rd
Ave. Apt. GG
Milwaukie, OR 97222
Objective
To obtain a position utilizing my skills in administrative work, office management
and customer service.
Highlights of Qualifications
 Over 10 years experience in office administration and customer service
 Excellent interpersonal, oral and written communication
 Background in multicultural settings
 Computer literate: PC and Mac, Microsoft Office (Word, Excel, Outlook and
PowerPoint) and experience with QuickBooks, PeopleSoft, Care One, and Aetna
Professional Experience
Administrative and Office Assistance
2014- present – Acme Scenic & Display
Office Administration
 Front desk receptionist
 Handle multi-line phones
 Mail distribution
 General office duties: copies, company wide correspondence, company event
preparation, travel accommodations and management of company files
2009-2013 – Cedars-Sinai Medical Center, Los Angeles, CA
FPDC Relations - Management Assistant II
 Liaison between physicians, vendors and hospital management
 Creation and allocation of vendor and contractor bids and subsequent contracts
 Build and implement Web-Work-Order system for over 100 users
 Conference and event scheduling
 Building Management: monthly utility payments, retrofitting fixtures, mail
distribution, heavy 10-line phones, database entry, updating file system of over
2,000 physicians, vendors, and contractors, office and building supply purchasing
 Maintain and distribute yearly leases and update lease files for over 50 physicians
2006-2007 – Oregon State Senate, Salem, OR
Legislative Assistant II
 Principle point of contact with constituents, media, organizations and other
politicians
 Schedule committee meetings and lunches
 General office work: travel arrangements, checking mail, continual updates on a file
system of over 1,000 files and handle heavy 20-line phones

2. Sabina Shaughnessy
sabinasemail@gmail.com
562-686-0626
10489 SE 23rd
Ave. Apt. GG
Milwaukie, OR 97222
Customer Service
2005-2007 – CBS Radio, Portland, OR
Lead Promotions Assistant
 Setup and execution of promotional events
 Assist radio talent and musical guests
 High-paced environment management
 Database entry
2001-2005 – Disneyland, Anaheim, CA
Attractions Operator
 Primary contact with park guests, helping them with entertainment information and
accommodating special needs
 Safety regulation compliance
 Working with teams of 4-25 people in daily operations
Awards and Honors
 Eight (8) Standing Ovation Awards for excellence in customer service, project
operation and performance – Cedars-Sinai Medical Center
 Employee Volunteer Recognition for patient care – Cedars-Sinai Medical Center
 Promotions & Marketing Employee of the Month 5/2006 and3/2007 – CBS Radio
 Five (5) Customer Service Awards for excellence in Guest Relations- Disneyland
Internship
2014- present – Clackamas Speech, Portland, OR
 Healthcare database entry
 Patient scheduling
 Maintaining patient files
 Sanitizing toys and oral instruments
 Greet and prepare children and parents for therapy sessions
Volunteer Experience
 Pilgrim Place, Claremont, CA 2007-2012
 Employee Volunteer Program - Cedars-Sinai Hospital, Los Angeles, CA 2009-2012
 Girl Scouts of America, Portland, OR 2006
 Phi Sigma Sigma, Portland, OR 2005-2007
 Covina Valley Playhouse, Covina, CA 1995-2001
Education
Portland State University- Pursuing a BS in Speech and Hearing Sciences
Expected Graduation- Spring 2016