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How to…
Achieve accessibility

An inaccessible e-learning course risks non compliance, frustration,
anxiety and lost productivity. Our top ten tips will help you avoid all that
                                                                                                                                         7    Create a user friendly design
                                                                                                                                         When designing your course, think about font size, scroll bars
and build something accessible, usable and ultimately more effective.                                                                    (and how to avoid them) and colour blind users. Summarise
                                                                                                                                         graphs, charts and tables so nobody loses out, and make sure
                                                                                                                                         your design is consistent and intuitive.



1     Revise your definition of ‘accessibility’
Yes, accessibility is about catering for users with disabilities.
                                                                     4    Don’t be tempted to build two versions
                                                                     Creating a separate version of an e-learning course isn’t
                                                                                                                                         8    Speak in plain English
                                                                                                                                         Accessibility isn’t all about technical features; the language
But it pays to take a broader view: accessibility is about           inclusive, so it opens you up to equivalence issues. It also adds   used is equally important. Content that is complex, full of
usability. Everyone benefits from easy to use interactions,          to your workload, which impacts on the timescales and               jargon or out of context can put off any user, regardless of
intuitive navigation, clear language and a considered design.        bottom line, and it can compromise testing procedures.              disability – including those whose first language isn’t English.


2     Build accessibility into your plans
A lot of people believe an accessible course is an expensive
                                                                     5    Be aware of the common mistakes
                                                                     Don’t create interactions that require intricate mouse control.
                                                                                                                                         9    Don’t assume ‘accessible’ means ‘limited’
                                                                                                                                         As designers, we’re creative within the parameters of brand
course, but this doesn’t have to be the case. Consider accessi-      Don’t design a course that relies on an awareness of the visual     guidelines, corporate voice and technical constraints every
bility from the outset, plan how you’ll build it into your design,   layout. Don’t use descriptions that will be lost on visually        day. Accessibility’s no different – a good designer can create
and you’ll find that the investment pays off.                        impaired users (‘click on the green box on the right…’).            something attractive, exciting and accessible.


3     Aim for accessibility, not perfection
It’s worth finding some guidelines, like the W3C standards.
                                                                     6    Offer alternatives to multimedia elements
                                                                     Audio and video are commonplace in e-learning these days,
                                                                                                                                         10       Test, test and test some more
                                                                                                                                         By all means make use of the accessibility testing tools
They apply to websites rather than e-learning, so create your        but not everyone can benefit from them (and not everybody           available, but don’t exclude human intervention. Ask a diverse
own test plans that tick as many of the boxes as possible and        wants to). Give your users options, such as audio they can turn     pilot group to test thoroughly for accessibility and usability
find alternatives if you can’t meet a particular requirement.        on or off, or captions and transcripts of videos.                   and, if possible, build more than one test into development.



                                                                                                                                                                   © 2009 www.saffroninteractive.com

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Top tips for producing accessible e-learning

  • 1. How to… Achieve accessibility An inaccessible e-learning course risks non compliance, frustration, anxiety and lost productivity. Our top ten tips will help you avoid all that 7 Create a user friendly design When designing your course, think about font size, scroll bars and build something accessible, usable and ultimately more effective. (and how to avoid them) and colour blind users. Summarise graphs, charts and tables so nobody loses out, and make sure your design is consistent and intuitive. 1 Revise your definition of ‘accessibility’ Yes, accessibility is about catering for users with disabilities. 4 Don’t be tempted to build two versions Creating a separate version of an e-learning course isn’t 8 Speak in plain English Accessibility isn’t all about technical features; the language But it pays to take a broader view: accessibility is about inclusive, so it opens you up to equivalence issues. It also adds used is equally important. Content that is complex, full of usability. Everyone benefits from easy to use interactions, to your workload, which impacts on the timescales and jargon or out of context can put off any user, regardless of intuitive navigation, clear language and a considered design. bottom line, and it can compromise testing procedures. disability – including those whose first language isn’t English. 2 Build accessibility into your plans A lot of people believe an accessible course is an expensive 5 Be aware of the common mistakes Don’t create interactions that require intricate mouse control. 9 Don’t assume ‘accessible’ means ‘limited’ As designers, we’re creative within the parameters of brand course, but this doesn’t have to be the case. Consider accessi- Don’t design a course that relies on an awareness of the visual guidelines, corporate voice and technical constraints every bility from the outset, plan how you’ll build it into your design, layout. Don’t use descriptions that will be lost on visually day. Accessibility’s no different – a good designer can create and you’ll find that the investment pays off. impaired users (‘click on the green box on the right…’). something attractive, exciting and accessible. 3 Aim for accessibility, not perfection It’s worth finding some guidelines, like the W3C standards. 6 Offer alternatives to multimedia elements Audio and video are commonplace in e-learning these days, 10 Test, test and test some more By all means make use of the accessibility testing tools They apply to websites rather than e-learning, so create your but not everyone can benefit from them (and not everybody available, but don’t exclude human intervention. Ask a diverse own test plans that tick as many of the boxes as possible and wants to). Give your users options, such as audio they can turn pilot group to test thoroughly for accessibility and usability find alternatives if you can’t meet a particular requirement. on or off, or captions and transcripts of videos. and, if possible, build more than one test into development. © 2009 www.saffroninteractive.com