1. CURRICULUM VITAE OF SAHIL RISHI
Page 1 of 3
Objective: An energetic, result oriented, self motivated individual looking to work in a
professional and progressive organization where I can contribute my services and skills
to create a win-win situation through hard work and dedication.
Email:
sahilrishi@rediffmail.com
Contact. No.:
+ 971-50-8219597
Present Address:
Dubai, U.A.E
Computer Know how:
Ms office suite – Expert
Internet- Expert
Personal Information
DOB: 30 August, 1980
Sex: Male
Nationality: Indian
Marital Status: Married
Languages: English, Hindi
Expected CTC: Negotiable
References: on Request
Valid UAE Driving
License
Personal Traits
Strengths
Ability to make rapid assessment to ensure progress and goal achievement.
Integrity, dedication and commitment towards work and strong customer
focus.
Communication skills
Excellent oral and written communication skills.
Team and Interpersonal skills
Good leadership Qualities
Good team player with a positive attitude towards reaching the set goals
Extremely receptive to new ideas and learning
Education
2001-2004 B.B.A
Chaudhary Charan Singh University- Meerut- 2nd Division
1998-1999 XIIth
Delhi Public School- CBSE- 1st Division
Domain Expertise – Sales, Team Handling, Store Management, Operations,
Customer Service, Inventory Management, Store Merchandizing
Complete experience in Customer Service.
Always received satisfaction gesture from Customers.
Always achieved the targets set upon by the organization.
Experience of handling sales at international retail outlets.
Adept at managing teams, provide expert supervision and help team
members achieve the given targets.
Hands-on-expérience in store merchandising.
Employment History
Emirates NBD- Dubai- (January, 2013- Till Date)- in capacity as an
Relationship Officer- Business Banking.
KRA- Procuring New Clientele, Sales, Operations and Maintenance, Customer
Service
Vee Excel Drugs & Pharmaceuticals (P) Ltd. Delhi - (April 2011-
December 2012)- in capacity as an Executive- Institutional Marketing.
KRA- Procuring New Clientele, Operations, Sales, Dispatch
Reliance Retail Ltd. (Reliance Fresh), Delhi- (May, 2009-July 2010) in
the capacity of “Store Manager”
KRA- Store Management, Team Handling, Sales and operations
Emirates National Bank of Dubai Dubai, (April, 2006- September,
2008) in the capacity of Direct Sales Agent.
KRA- Sales, Customer Service
Raga Entertainment Pvt. Ltd. Delhi, (September 2003- August 2005)-
in capacity of Assistant Event Coordinator.
KRA- Handling Events, Customer Service, Back Support
Birla Sunlife Insurance, Delhi, (August 2003- August 2006), in capacity
of Insurance Advisor.
KRA- Sales, Customer Service
2. CURRICULUM VITAE OF SAHIL RISHI
Page 2 of 3
JOB PROFILE
Relationship Officer-
Business Banking
Emirates NBD, Dubai
www.emiratednbd.com
_____________________
JOB PROFILE
Executive- Institutional
Marketing
Vee Excel Drugs &
Pharmaceuticals (P) Ltd.
______________________
JOB PROFILE
Store Manager
Reliance Fresh
www.ril.com
______________________
Reporting directly to Centre Head
Generate leads through various channel
Calling up prospective Clients and conducting sales pitch
Fix up meeting and explain facilities offered by ENBD
Conduct the due diligence
Do the necessary documentations with the Client for Account Opening Process
Provide account details once opened
Provide after sales support to Customer
Hand-over the account to Relationship Manager
Complete formalities for compliance requirement
Ensuring good NTB funds to the Bank
Attended regular training as per role requirement
Maintaining Daily Sales Report (DSR)
X-sell to be successfully related to Customers need
Constant achieving targets on monthly basis
Achieved 117% target for the year 2013
Maintaining contact with Customer to update about new policies of the Bank
Ensuring good service standards and satisfactory service to Customers
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Reporting directly to M.D of the company
Procuring new Clientele through cold calling and existing database
Procuring new distributor network- state wise
Maintaining existing distributor network
Meeting comprehensive clients for expansion
Performing regular visits to various states to ensure good dealer output
Meeting set targets on monthly basis & manage to exceed on regular basis
Generate customer profile on regular basis
Ensure timely delivery to customer through courier
Generate contacts for export market internationally
Ensuring good service standard and satisfactory service to Customer
Working on Customer feedbacks to ensure better service afterward
Taking care of Customer issues, query and problems
Maintaining daily reports of sale & stock
Inventory management
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Guiding Store in implementing New Sale Strategy to achieve targets.
Training new staff and developing them as a Brand Presenter.
Motivating team to maintain good working standard and environment.
Randomly asking team mate for suggestive changes in the way of working.
Delegating various responsibilities to team mates.
Ensuring the upkeep of floor as per VM standards.
Ensuring good service standard and satisfactory service to customer.
Working on Customer feedbacks to ensure better service afterward.
Taking care of customer issues, query and problems.
Maintaining daily reports of sale, stock and Staff performance.
Inventory Management.
Ensuring & continuously improving the Visual merchandizing at the store level.
Cash management
Provide a overall good retail environment
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3. CURRICULUM VITAE OF SAHIL RISHI
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JOB PROFILE
Direct Sales Agent
ENBD, Dubai
www.enbd.com
_____________________
Reporting to Senior Sales Manager.
Calling up Prospective Clients and conducting sales pitch.
Fix up meeting and explain facilities offered by ENBD.
Conduct the due diligence.
Do the necessary documentations with the client of Account Opening
Process.
Provide the details of the new account to the customer.
Taking feedback from the customer.
Providing complete support to the Customer and updating them about
any new facilities introduced or changes in Bank’s policies.
Take references from existing Customers for getting new Customers.
Making weekly reports and submitting to Sr. Sales Manager.
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JOB PROFILE
Asst. Event Coordinator
Raga Entertainment
Pvt. Ltd.
________________________
JOB PROFILE
Insurance Advisor
Birla Sunlife Insurance
_______________________
Reporting to Managing Director
Conduct presentations to prospective Clients
Coordinating with Vendors and Clients
Organizing corporate events and musical events, birthday and marriage
parties
Oversee onsite logistics for the events
Set menus and liaise with catering management
Perform any other duty as directed by the Management
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Reporting to Agency Manager.
Gathering Data Base of Prospective Customers.
Calling up Prospective Clients and conducting sales pitch.
Meeting Clients on Field and explaining them about the product.
Analyzing & suggesting the best possible Insurance program to suit the
individual requirement.
Taking feedback from the customer.
Take references from existing Customers for getting new Customers.
Making sales reports and submitting them to Agency Manager.
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Summer Training
(2002)
Trainee
Associated Cement
Companies Ltd.
(A.C.C)
Accomplishments
Project Title: Survey on the Market Scenario of cement in the Union
Territory of Chandigarh and to scale the buyers and sellers perception
about various brands of cement available in the market.
Constant Target achiever.
Winner of multiple voucher for excellent Customer service and Sales
performance