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Our customers have responded to our offerings with lots of enthusiasm.
Our customers and their success have propelled us to be the #1 enterprise cloud computing vendor according to IDC and Gartner.
And while we’re excited about our business momentum, our ongoing focus is grounded on a firm commitment to innovation and leadership. This is why in addition to being pleased with industry analyst recognition from IDC and Gartner, we’re particularly excited to be cited by Forbes Magazine as the world’s most innovative company for two years in a row.
Enterprise cloud computing is fast, easy, open, flexible, and trusted for every sized business.
Let me explain how…
Fast: the cloud doesn’t require you to install or configure any hardware or software.
Easy: the cloud allows easy upgrades and has a pay as you go subscription model.
Open: the cloud means that all of your applications are immediately accessible on any device, and your logic is portable.
Flexible: the cloud includes a app marketplace that allows you to extend your applications using third party applications that you can add on to your deployments to make them even more effective
Everyone: the cloud scales with your business, making it affordable for the smallest of businesses, but also for the largest enterprises.
At Salesforce we are lucky to have great customers like you all, but in fact you are helping to grow the entire global economy.
Talk about stats of growth etc.....
But small and medium businesses face unique challenges.
- There are often limited IT resources or no IT resources
- Systems are disconnected. There is paper. There is a lot of data sitting in .xls as we saw in the PlayerLayer video. How can you track your business if it is in .xls?
- There is limited business insight if any visibility at all into what is going on with your customers and your business
And these challenges create struggles for you to grow.
What kind of difference would it make to your business to connect every sales rep in your organization?
When we put out our annual customer survey here at salesforce.com we find that they’re reaping the rewards in three main areas. On average they see,
A 25% increase in sales pipeline – by having accurate, clean customer data.
A 33% decrease in sales cycle – by having the right resources and people at hand.
And 26% higher win rates – by offering reps the coaching and motivation that they need to win.
Taken together, these improvements drive a 28% increase in sales revenue.
To deliver the next generation of social and mobile computing in the cloud, we've completely rebuilt our architecture. We offer applications for sales, service, marketing and our AppExchange marketplace for partner applications.
All of these applications use Chatter for social collaboration, Work.com for sales performance management and are supported with customer and account data in Data.com.
And or course, it all runs on the Salesforce Platform with Force.com, Heroku, and communities. All of it runs in the cloud, with social and mobile capabilities built into every application.
It's an incredible new vision for all of you and we're really delighted that you have inspired us to this incredible new place.