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Sales Cloud Best Practices and New Features
Before I begin, I want to mention that SFDC is a publicly traded software company listed on the NYSE under the ticker symbol of CRM. This is our safe harbor statement which if you cannot read, you can find on our website.
…you can become a customer company. And that ‘s salesforce.com’s mission in a nutshell. We’re here to help you connect to your customers in a whole new way.And it’s not just about connecting with your customers in a whole new way. It’s about connecting with your employees, your partners, and your products in a whole new way.Now in order to connect with your customers in a whole new way, you’ve got to connect with them anywhere they are, at anytime. Whats interesting is that customer
To deliver the next generation of social and mobile computing in the cloud, we've completely rebuilt our architecture. We offer applications for sales, service, marketing, Work.com and our AppExchange marketplace for partner applications. All of these applications use Chatter for social collaboration and are supported with customer and account data in Data.com.And or course, it all runs on the Salesforce Platform with Site.com, Force.com, Heroku, communities and database.com. All of it runs in the cloud, with social and mobile capabilities built into every application. It's an incredible new vision for all of you and we're really delighted that you have inspired us to this incredible new place.
Today, we are so excited to announce Service Cloud Mobile.
Date and Time: 4/18/2013, 2PM-2:40PMLocation: Keynote RoomArrive: 1:45PMShow flow:2-3 minute intro10-15 minutes Industry Overview5-10 minutes Edward Schlicksup interview5-10 audience Q&AQuestions:Tell us about the Obama for America campaign and your role in it. What role did technology play in supporting the campaign, what were some challenges you faced and how did you overcome these? What were the key metrics you tracked and where did you realize the most notable success? What were some of the key learnings? What's next for you personally?