1. Team Building: A LeadershipTeam Building: A Leadership
StrategyStrategy
2. ““Individual commitment to a groupIndividual commitment to a group
effort is what makes a teameffort is what makes a team
workwork…”…”
Vince LombardiVince Lombardi
8. Team Building
Twelve tips for successful team
building:
1. Clear expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
10. Consequences
11. Coordination
12. Cultural Change
9. Principles of Teamwork
ÊÊ Benefits of Teamwork
Ê Characteristics of the Best
Team Leaders
Ê Characteristics of Great Team
Members
Ê Characteristics of Effective
Teams
10. What are the
Benefits of Teamwork?
• How can it aid in decision making?
• How does it affect communication?
• What are the benefits to members?
• What are the benefits to organizations?
11. Characteristics of the
Best Team Leaders
• What skills do they have?
• What traits do they exhibit?
• How do they communicate?
• What motivates them?
12. Characteristics of
Great Team Members
• What makes individual members a
valuable part of the team?
• How do they communicate?
• How do they participate?
• What’s their attitude?
• What’s their motivation?
13. Characteristics of
Effective Teams
• What is the
atmosphere like?
• How does the work
get done?
• What is
communication like?
• How are decisions
made?
• Where is the focus?
14. Qualities of a Team
• Members care for one another
• Members know what is important
• Members communicate with one
another
• Members grow together
• There is a team fit
15. Qualities of a Team…
• Members place individual rights beneath the
best interest of the team
• Each team member plays a special role
• Team has enough members to share the work
• Members know exactly where the team stands
• Members are willing to pay the price
16. “Achieving a common purpose through
collaboration with others is a unique work
experience. Individuals working effectively
together for a common purpose create a force:
a power to perform.”
Defining Team Work
17. Team-building Basics
• What is team-building?
• About teams
• About team ability
• Why do it?
• Teams are here to stay
• The more team able, the better the library
18. Team-building BasicsTeam-building Basics……
How to do it?How to do it?
Know the teamKnow the team
Know what the team mustKnow what the team must
dodo
Condition the team for theCondition the team for the
workwork
19. What It Means to beWhat It Means to be
Team AbleTeam Able
Team Members Should...Team Members Should...
Work well with othersWork well with others
On a level playing fieldOn a level playing field
Contribute knowledge and expertiseContribute knowledge and expertise
The right amountThe right amount
Be patient with the processBe patient with the process
Ccompassionate, good humorCcompassionate, good humor
20. When Is A Group A Team?When Is A Group A Team?
Common purpose:Common purpose: a visiona vision
StructureStructure
Enables team to performEnables team to perform
effectivelyeffectively
Uses the talents of all itsUses the talents of all its
membersmembers
Finishes the game togetherFinishes the game together
21. How To Build a Team?How To Build a Team?
Know the individualsKnow the individuals
Skills and abilitiesSkills and abilities
Strengths, weaknesses, blind spotsStrengths, weaknesses, blind spots
Know what the team needs to doKnow what the team needs to do
Match talents to team purposeMatch talents to team purpose
Try it; course correctTry it; course correct
Condition the team for the workCondition the team for the work
Coach individuals and the teamCoach individuals and the team
Monitor team conditionsMonitor team conditions
22. Nurturing Team AbilityNurturing Team Ability
Believe in the teamBelieve in the team
Be honest with the teamBe honest with the team
Be who you are equally toBe who you are equally to
everyoneeveryone
Inspire the teamInspire the team
23. Basic Team-building SkillsBasic Team-building Skills
Develop a realisticDevelop a realistic
assignmentassignment
Match up team talentMatch up team talent
Provide effective leadershipProvide effective leadership
Secure adequate resourcesSecure adequate resources
Coach individuals and theCoach individuals and the
teamteam
24. Summing Up Team-buildingSumming Up Team-building
Team ability = apex of performanceTeam ability = apex of performance
Teams exist for a purposeTeams exist for a purpose
Teams end but team ability carries onTeams end but team ability carries on
25. The 2X2: A MultipurposeThe 2X2: A Multipurpose
ToolTool
2 X 22 X 2
Johari windowJohari window
Social sciencesSocial sciences
ApplicationsApplications
CoachingCoaching
Team-buildingTeam-building
OtherOther
27. Summing Up Excellence inSumming Up Excellence in
Supervision...Supervision...
Provide a vision and clarify expectationsProvide a vision and clarify expectations
Reinforce beneficial behaviorsReinforce beneficial behaviors
Confront inappropriate behaviorsConfront inappropriate behaviors
Interact purposefully, consistently, andInteract purposefully, consistently, and
predictablypredictably
Integrate coaching and team-buildingIntegrate coaching and team-building
28. How do Teams Work Best?
• Teams succeed when members have:
• Commitment to common objectives;
• Defined roles and responsibilities;
• Effective decision systems, communication
and work procedures; and,
• Good personal relationships.
29. Stages in Team Building
FormingForming
StormingStorming
NormingNorming
PerformingPerforming
30. FORMING
• Team Building
• Define team
• Determine
individual roles
• Develop trust and
communication
• Develop norms
• Task
• Define problem
and strategy
• Identify
information
needed
31. Team Roles - Leader
• Encourage and maintain open
communication.
• Help the team develop and follow team
norms.
• Help the team focus on the task.
• Deal constructively with conflict.
32. Team Roles - Recorder
• Keep a record of team
meetings.
• Maintain a record of team
assignments
• Maintain a record of the
team's work.
33. Team Roles – PR Person
• Contact resource people
outside of the team.
• Correspond with the
team's mentor.
• Work to maintain good
communication among
team members.
34. Team Norms
• How do we support each
other?
• What do we do when we have
problems?
• What are my responsibilities
to the team?
35. STORMING
• During the Storming stage team members:
• Realize that the task is more difficult than
they imagined;
• Have fluctuations in attitude about chances
of success;
• May be resistant to the task &
• Have poor collaboration.
36. Storming Diagnosis
• Do we have common goals and objectives?
• Do we agree on roles and responsibilities?
• Do our task, communication, and decision
systems work?
• Do we have adequate interpersonal skills?
37. Negotiating Conflict
Separate problem issues fromSeparate problem issues from
people issues.people issues.
Be soft on people, hard onBe soft on people, hard on
problem.problem.
Look for underlying needs,Look for underlying needs,
goals of each party rather thangoals of each party rather than
specific solutions.specific solutions.
38. Addressing the ProblemAddressing the Problem
State your views in clear non-judgmentalState your views in clear non-judgmental
language.language.
Clarify the core issues.Clarify the core issues.
Listen carefully to each personListen carefully to each person’’s point of view.s point of view.
Check understanding by restating the coreCheck understanding by restating the core
issues.issues.
39. NORMINGNORMING
During this stage members accept:During this stage members accept:
Their team;Their team;
Team rules and procedures;Team rules and procedures;
Their roles in the team &Their roles in the team &
The individuality of fellow members.The individuality of fellow members.
Team members realize that they are not goingTeam members realize that they are not going
to crash-and-burn and start helping each other.to crash-and-burn and start helping each other.
40. BehaviorsBehaviors
Competitive relationships become moreCompetitive relationships become more
cooperative.cooperative.
There is a willingness to confront issuesThere is a willingness to confront issues
and solve problems.and solve problems.
Teams develop the ability to express criticismTeams develop the ability to express criticism
constructively.constructively.
There is a sense of team spirit.There is a sense of team spirit.
41. Giving ConstructiveGiving Constructive
FeedbackFeedback
Be descriptive.Be descriptive.
Don't use labels.Don't use labels.
DonDon’’t exaggerate.t exaggerate.
DonDon’’t be judgmental.t be judgmental.
Speak for yourself.Speak for yourself.
42. UseUse ““II”” messages.messages.
Restrict your feedback to things you know forRestrict your feedback to things you know for
certain.certain.
Help people hear and accept your complimentsHelp people hear and accept your compliments
when giving positive feedback.when giving positive feedback.
Giving ConstructiveGiving Constructive
FeedbackFeedback
43. Receiving FeedbackReceiving Feedback
Listen carefully.Listen carefully.
Ask questions for clarity.Ask questions for clarity.
Acknowledge the feedback.Acknowledge the feedback.
Acknowledge the valid points.Acknowledge the valid points.
Take time to sort out what youTake time to sort out what you
heard.heard.
44. PERFORMINGPERFORMING
Team members have:Team members have:
Gained insight into personal and teamGained insight into personal and team
processes;processes;
A better understanding of each otherA better understanding of each other’’ss
strengths and weaknesses;strengths and weaknesses;
Gained the ability to prevent or workGained the ability to prevent or work
through group conflict and resolvethrough group conflict and resolve
differences; and,differences; and,
Developed a close attachment to the team.Developed a close attachment to the team.
45. Recipe for Successful TeamRecipe for Successful Team
Commitment to shared goalsCommitment to shared goals
and objectivesand objectives
Clearly define roles andClearly define roles and
responsibilitiesresponsibilities
Use best skills of eachUse best skills of each
Allows each to develop inAllows each to develop in
all areasall areas
46. Recipe for Successful TeamRecipe for Successful Team
Effective systems and processesEffective systems and processes
Clear communicationClear communication
Beneficial team behaviors; well-definedBeneficial team behaviors; well-defined
decision procedures and ground rulesdecision procedures and ground rules
Balanced participationBalanced participation
Awareness of the group processAwareness of the group process
Good personal relationshipsGood personal relationships
47. Team Building:Team Building:
An IntroductionAn Introduction
Leadership style thatLeadership style that
promotes team building ispromotes team building is
positively associated withpositively associated with
ProductivityProductivity
ProfitabilityProfitability
48. Team Building:Team Building:
An IntroductionAn Introduction……
Teamwork is often associatedTeamwork is often associated
withwith
Reduced turnoverReduced turnover
Cost reductionCost reduction
Large production increasesLarge production increases
Gains in qualityGains in quality
Improved customer serviceImproved customer service
49. Team Building:Team Building:
An IntroductionAn Introduction……
TeamworkTeamwork
Job gets done efficientlyJob gets done efficiently
and harmoniouslyand harmoniously
Fewer interpersonalFewer interpersonal
relations problemsrelations problems
Positive effect on thePositive effect on the
physical and psychologicalphysical and psychological
well-being of employeeswell-being of employees
Higher levels of jobHigher levels of job
satisfaction and less stresssatisfaction and less stress
50. Team Building:Team Building:
An IntroductionAn Introduction
Synergy is another positiveSynergy is another positive
outcome of teamworkoutcome of teamwork
The interaction of two orThe interaction of two or
more parts to producemore parts to produce
greater results than the sumgreater results than the sum
of the parts takenof the parts taken
individuallyindividually
Especially important whenEspecially important when
organizations value creativityorganizations value creativity
51. Teamwork DoesnTeamwork Doesn’’tt
Come NaturallyCome Naturally
The concept of teamwork hasThe concept of teamwork has
been around a long timebeen around a long time
Many organizations work hardMany organizations work hard
to get all employees to pullto get all employees to pull
together as a teamtogether as a team
Most jobs today requireMost jobs today require
ongoing interaction betweenongoing interaction between
coworkers and managerscoworkers and managers
52. Teamwork DoesnTeamwork Doesn’’tt
Come NaturallyCome Naturally……
Need commitment andNeed commitment and
cooperation of every employeecooperation of every employee
Requires meaningful employeeRequires meaningful employee
participation in planning,participation in planning,
solving problems, andsolving problems, and
developing ways to improvedeveloping ways to improve
53. Teamwork DoesnTeamwork Doesn’’tt
Come NaturallyCome Naturally……
BarriersBarriers
Some value individualism over teamworkSome value individualism over teamwork
Conflict can cause a breakdown inConflict can cause a breakdown in
relationshipsrelationships
Heavy workloads and long hours lead toHeavy workloads and long hours lead to
weary employeesweary employees
Teamwork flourishes under strong leadershipTeamwork flourishes under strong leadership
54. Teamwork:Teamwork:
The EmployeeThe Employee’’s Roles Role
Most valued employees areMost valued employees are
willing to assume leadershipwilling to assume leadership
roles and responsibilitiesroles and responsibilities
Each team member shouldEach team member should
Assume an active part inAssume an active part in
helping the work unithelping the work unit
achieve its missionachieve its mission
Be a team builderBe a team builder
55. Employees as LeadersEmployees as Leaders
Effective leaders are helpingEffective leaders are helping
work team members developwork team members develop
leadership skillsleadership skills
The teamThe team’’s success does nots success does not
always ride on one personalways ride on one person
Merit in establishing diversityMerit in establishing diversity
of leadership within workof leadership within work
groupgroup
56. Valued Team MembersValued Team Members
Every employee has potentialEvery employee has potential
to be a leaderto be a leader
Success often depends on yourSuccess often depends on your
ability to be an effective teamability to be an effective team
membermember
57. Becoming aBecoming a
Valued Team MemberValued Team Member
Avoid any action that mightAvoid any action that might
sabotage the teamsabotage the team
Keep in mind that effectiveKeep in mind that effective
team membership depends onteam membership depends on
honest, open communicationhonest, open communication
Do not feel the need toDo not feel the need to
submerge your own strongsubmerge your own strong
believes, creative solutions,believes, creative solutions,
and ideasand ideas
58. SummarySummary
Teamwork ensures that a jobTeamwork ensures that a job
gets done and that it gets donegets done and that it gets done
efficientlyefficiently
Teamwork can mean theTeamwork can mean the
difference between a profitabledifference between a profitable
and unprofitable organizationand unprofitable organization
Team-building leadership styleTeam-building leadership style
is suited to todayis suited to today’’s employeess employees
59. SummarySummary……
Many companies are formingMany companies are forming
specific types of teamsspecific types of teams
Self-directedSelf-directed
Cross-functionalCross-functional
Two ways to learn about teamsTwo ways to learn about teams
Leaders who promoteLeaders who promote
teamworkteamwork
Scholars who discuss itScholars who discuss it
60. SummarySummary……
Effective teamwork is informalEffective teamwork is informal
and relaxedand relaxed
People arePeople are
InvolvedInvolved
InterestedInterested
Eager to participate in work-Eager to participate in work-
related problemsrelated problems
Goals and objectives are clearlyGoals and objectives are clearly
understoodunderstood
61. SummarySummary……
Two dimensions ofTwo dimensions of
supervisory leadershipsupervisory leadership
ConsiderationConsideration
StructureStructure
Additional qualities ofAdditional qualities of
effective managerseffective managers
CharacterCharacter
Emotional intelligenceEmotional intelligence
62. SummarySummary……
Consideration reflects theConsideration reflects the
maintenance of employeemaintenance of employee
relationshipsrelationships
Structure reflects directionStructure reflects direction
through planning, goal setting,through planning, goal setting,
communication, scheduling,communication, scheduling,
and evaluatingand evaluating
63. SummarySummary……
Effective work groupEffective work group
members should assumemembers should assume
leadership rolesleadership roles
Each helps the group achieveEach helps the group achieve
its missionits mission
64. SummarySummary……
Employees are in a uniqueEmployees are in a unique
position to give guidance andposition to give guidance and
support to their supervisorsupport to their supervisor
Bosses need assistance andBosses need assistance and
support to achieve successsupport to achieve success
65. SummarySummary……
Learn to understand your bossLearn to understand your boss
Assess your strengthsAssess your strengths
Identify personalIdentify personal
characteristics that mightcharacteristics that might
impede or facilitate a workingimpede or facilitate a working
relationshiprelationship
Be frank and candidBe frank and candid
Sometimes you need toSometimes you need to
disagree with your bossdisagree with your boss
