Personal Information
Entreprise/Lieu de travail
Greater Boston Area United States
Profession
Capital equipment service ~ Creating customer value ~ Improving customer experiences ~ Accelerating growth
Secteur d’activité
Apparel / Fashion
Site Web
www.middlesexconsulting.com
À propos
At Middlesex Consulting, we partner with Capital Equipment services teams to:
❉ Help the services teams of manufacturing and distribution companies create customer value.
❉ Develop ongoing revenue and profit streams by identifying, pricing and commercializing value-added solutions.
❉ Assist companies define and implement warranty policies, perform Go-to-Market assessments for new services and products
❉ Aid companies planning to migrate from being Product centric towards becoming Customer centric
❉ Perform Service Operations assessments which provide actionable insights for improving financial returns and increasing customer satisfaction and loyalty.
Specialties:
❉ Customer value ...
Mots-clés
expectations
loyalty
brand
customer experience
innovation
csat
experiences
iot
strategy
hype cycle
services
marketing
solutions
design
survey
relationship
satisfaction
service options
contract
laboratory equipment
Tout plus
Présentations
(6)J’aime
(81)The Ultimate Job Search Tool
Stan Phelps
•
il y a 7 ans
Beyond Advertising: Creating Value Through all Email and Mobile Touchpoints
MarketingSherpa
•
il y a 6 ans
Customer value and Satisfaction
Kiran Prasad Naik
•
il y a 11 ans
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
The 25 most important tenets of the Challenger Sale approach
Heinz Marketing Inc
•
il y a 7 ans
How to Lead Customer Value Creation by Dan Olsen at Leading the Product Melbourne
Dan Olsen
•
il y a 7 ans
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
il y a 8 ans
How to Land that First Customer
Floown
•
il y a 8 ans
The Art of Responding to Reviews
Glassdoor
•
il y a 8 ans
The Physical Interface
Josh Clark
•
il y a 8 ans
Design Thinking: Finding Problems Worth Solving In Health
Adam Connor
•
il y a 8 ans
The Hierarchy of Engagement
Greylock Partners
•
il y a 8 ans
14 Tips to Entrepreneurs to start the Right Stuff
Patrick Stähler
•
il y a 8 ans
131227_Services_Customer Value Co-Creation Consulting
Spire Research and Consulting
•
il y a 10 ans
How to Create a Twitter Cover Photo in PowerPoint [Tutorial]
Slides | Presentation Design Agency
•
il y a 8 ans
The LinkedIn Guide to the Perfect #WorkSelfie
LinkedIn
•
il y a 8 ans
Four Revealing Insights into the Customer Support Industry for 2016
Kayako
•
il y a 8 ans
Business Model Design and Innovation for Competitive Advantage
Alexander Osterwalder
•
il y a 16 ans
Simply Irresistible: Engaging the 21st Century Workforce
Josh Bersin
•
il y a 8 ans
Brand Building In The Age Of The Customer Experience
Influitive
•
il y a 8 ans
Story Board: The Collaborative Economy for Corporations (Official Slideshare Version)
Jeremiah Owyang
•
il y a 10 ans
2015 Delta Investor Day Presentation
Delta_Airlines
•
il y a 8 ans
Craigslist Code Words: Do You Know What They Really Mean?
Instant Checkmate
•
il y a 8 ans
How to use your CRM for upselling and cross-selling
Redspire Ltd
•
il y a 8 ans
Live Webinar: Insights2020 Readout | Driving Growth Through Customer Centricity
LinkedIn
•
il y a 8 ans
Translating Customer Needs Into MVPs
New York University
•
il y a 8 ans
Tech trends for Libraries in 2016
David King
•
il y a 8 ans
6 Ways to Quit Bullet Points with Style
Podium Wisdom
•
il y a 8 ans
Support for the Internet of Things
Radialpoint
•
il y a 8 ans
13 Alternatives to Using Bullet Points in Presentations
Melissa Milloway, MSIT
•
il y a 8 ans
Personal Information
Entreprise/Lieu de travail
Greater Boston Area United States
Profession
Capital equipment service ~ Creating customer value ~ Improving customer experiences ~ Accelerating growth
Secteur d’activité
Apparel / Fashion
Site Web
www.middlesexconsulting.com
À propos
At Middlesex Consulting, we partner with Capital Equipment services teams to:
❉ Help the services teams of manufacturing and distribution companies create customer value.
❉ Develop ongoing revenue and profit streams by identifying, pricing and commercializing value-added solutions.
❉ Assist companies define and implement warranty policies, perform Go-to-Market assessments for new services and products
❉ Aid companies planning to migrate from being Product centric towards becoming Customer centric
❉ Perform Service Operations assessments which provide actionable insights for improving financial returns and increasing customer satisfaction and loyalty.
Specialties:
❉ Customer value ...
Mots-clés
expectations
loyalty
brand
customer experience
innovation
csat
experiences
iot
strategy
hype cycle
services
marketing
solutions
design
survey
relationship
satisfaction
service options
contract
laboratory equipment
Tout plus