1. SANDEEP SINGH
E-Mail: sandeepc201@gmail.com
Mobile: + 91 8882012343 / 9990490932
Seeking positions in System Administration / Networking / Technical Support with a technology-drivenSeeking positions in System Administration / Networking / Technical Support with a technology-driven
organization of high reputeorganization of high repute
Brief Overview
A technocrat with around 8.0 years of experience in Networking, System and Technical Support. Proficient in
attending to various software and hardware problems, detecting the reason of malfunctioning and resolving various
problems. Adept in analyzing information system needs, evaluating end-user requirements, custom designing
solutions, troubleshooting for complex information systems management. Core knowledge in Desktop and hardware
maintenance, analyzing network security needs software / hardware installation and other services. Expertise in
tapping prospects, analyzing their requirements and rendering technical guidance. Exceptional work ethic, routinely
use available time to solve organizational problems, ability in multi-tasking and timely completion of all assignments.
Global Certifications
 Microsoft Certified Professional (MCP) with Windows Server 2003 Active Directory .
 Microsoft Certified System Engineer (MCSE) Server with 2003.
 ADCA(Advance Diploma in Computer Application) from G DOT COM Lucknow.
 Cisco certified network associate (CCNA) Training for IACM, Noida U.P
Academic
 M.Sc – IT from Sikkim Manipal University (SMU).
 BCA from Indira Gandhi National Open University (IGNOU)
 12th
(P.C.M) from U.P Board Allahabad.
 10th
(Science) from U.P Board Allahabad.
Areas of Exposure
 System Administration and Networking
 Overseeing the installation of Windows Environments, and application software under multi-platform
environments, deployment of servers, disk quota management etc.
 Troubleshooting problems pertaining to System Performance, Network Administration, Application Conflicts and
System Bugs.
 Planning and implementing software rollouts and OS deployments / upgrades.
 Creating & managing user accounts & assigning access rights and permission to use different application and
resources.
 Developing and implementing security policies, implementing proper measures for user authentication, user
policy rights enforcement and implementing Desktop Security Policy.
 Managing overall administration of DNS Server, DHCP Server, Network Information Service Systems, FTP Server,
File Server in windows involving design of network layouts, configuration & maintenance of application servers.
 Managing Database Server (MS SQL 2008, 2008 and 2012).
 Providing support for MAC (Macintosh) Like OS Installing/Network/Application.
 Updating all Server’s patches, windows service pack with latest patches.
 Managing & configuring terminal Server for User who works on Remote Desktop Connection.
 Managing VMware Workstations.
 Managing WebEx, Audio & Video Conference.
 Configuring router and switches.
 Carrying out installation & configuration of network / software / hardware / data communication / operating
systems / troubleshooting network problems.
 Coordinating with basic Service operator (BSNL, MTNL, Bharti, Reliance & TATA) for Leased line

2. Professional Experience
SR. EXECUTIVE - IT
PACL Ltd. (Pearls Group) May 2013 to Till Now
Key Deliverables:
The PACL is popularly known with its brand name “Pearls”. PACL Limited is India's Premier ISO-9001:2008 & ISO
14001:2004 Real Estate Development Company with Multi-dimensional portfolio ranging from commercial to retail
and residential segments. The company is also engaged in sale and purchase of agricultural land and supported with
huge land bank.
Job Responsibility:
 Managing Server Support (L1 and L2).
 Installation, Configuration & Administration of Active Directory of Windows 2003/ 2008/2012 Server.
 Active Directory Management and Group Policy Management.
 Managing Home Folder from AD Server.
 Managing DHCP Server, File server and Print Server and troubleshooting technical problems.
 Creating User account and Provide access on QNAP / SAN Storage.
 Antivirus Installations & Manageability.
 Server and Other Backup Management.
 Wired & wireless LAN and WAN Configuration.
 Managing SOPHOS UTM 9 Box.
 Performing anti-virus updating, installing patches & service-packs.
 MS Outlook 2007, 2010 and 2013 Configure troubleshooting technical problems & Take Backup & Restore.
 Installing CITRIX for Client & Plug in and troubleshooting technical problems.
 Software Installation as per Organization Policy.
 ERP Client Installations & Configurations.
 Desktop Support via e-mail and phone.
 Vendor and I.T Inventory Management.
SR. ENGINEER DESKSIDE.
PROGRESSIVE INFOTECH PVT. LTD. / HT MEDIA LTD. (Client) December 2011 to March 2013
Key Deliverables
In HT Media Noida, have 40 HP (DL 140 G3, DL360 & DL 380, ML 350) and Dell server & workstation having windows
server 2003/08. I have the following roles & Responsibilities in HT Media Ltd
Server
 Maintenance & administration of Servers & troubleshooting technical problems.
 Managing Windows 2003 Domain Active Directory
 New user creation, add them in suitable group & OU.
 Resolve the replication on lotus notes client side issue.
 Configuring of Client Mail (Lotus Notes 8.0 and Outlook )
 Implementation of Security Groups, Security polices & permissions
 Troubleshooting of All member servers (File-Print, Database, Application. Antivirus, & backup)
 Monitoring of Symantec servers & responsible for all servers & desktop are updated with latest DAT release by
Symantec.
 Providing user support on Black berry.
 Configure and maintain RAID in HP Proliant, Dell and IBM Server.
 Hosted FTP Server at Datacenter and Managing Data transfer through FTP Server application

3.  Coordination with ISP’s for connectivity related issues.
EXECUTIVE - IT
TREADSTONE LTD. March 2010 to December 2011
Key Deliverables
 Daily checklist for server and Network preference.
 Overall, day to day manage 250 workstation with 15 servers.
 Active Directory administration and configuration (DNS, DHCP, Account management, Group Policy Management)
 O/S security (rights, privileges, accounts) and hardening (upgrades, patches, registry) techniques (patch deployment and
management)
 Backup and Restoration.
 Network and Bandwidth Monitoring.
 Responsible for setting up and maintaining LAN/VPN/ISDN for office network.
 Vender management.
EXECUTIVE - IT
THOMSON DIGITAL (I) PVT. LTD. March 2007 to March 2010
(A Unit of Thomson Press India Ltd [INDIA TODAY GROUP]),
Key Deliverables
 Handling escalated calls from L1 (Ticketing System)
 Monitoring event logs & Configuring of Network Settings such as IP Address, Internet Settings
 Monitoring Servers: Performance of servers. (e.g. CPU utilization, Memory Usage, HDD free space.)
 Generating daily reports on Servers
 Network Printer Settings, Configuring of Client Mail (Lotus Notes & Outlook)
 Active Directory administration and configuration (DNS, DHCP, Account management, Group Policy Management)
 Installation, Maintenance & troubleshooting of HP ProLiant Servers.
 Hosted FTP Server at Datacenter and Managing Data transfer through FTP Server application
 HP Compaq ML-370, DL-360, 380 G-5 with over 900 clients (Nodes) with Os as windows 2000/ 2003 Server and
Windows 2000 Prof & XP.
Personal Details:
Full Name: Sandeep Singh
Language Known: English & Hindi
E-Mail: sandeepc201@gmail.com
Date of Birth: September 01, 1985
Address: Room No.: 1214 First Floor,
Sector 3, Ballabgarh,
Faridabad, Haryana
Date :
(Sandeep Singh)
Location: