1. BODY LANGUAGE Kinesics is the scientific study of body movements involved in communication, especially as they accompany speech. This includes gestures, facial expressions, eye behaviour and posture. Commonly called Body Language or Non verbal behaviour. Kinesics was developed by American anthropologists Ray L. Birdwhistell.
51. PAIN IN THE NECK GESTURE REASSURANCE IS NEEDED HERE BOREDOM
52. ARM BARRIERS HIDING BEHIND A BARRIER IS A NORMAL HUMAN RESPONSE THAT WE LEARN AT AN EARLY AGE TO PROTECT OURSELVES. TESTS REVEALTHAT, WHEN A LISTENER FOLDS HIS ARMS,NOT ONLY HE HAS MORE NEGATIVE THOUGHTS ABOUT THE SPEAKER, BUT ALSO PAYS LESS ATTENTION TO WHAT IS BEING SAID-38% IT IS FOR THIS REASON TRAINING CENTERS HAVE CHAIRS WITH ARMS.
53. STANDARD ARM-CROSS GESTURE - IS AN ATTEMPT TO HIDE FROM AN UNFAVOURABLE SITUATION COMMONLY SEEN WHEN THE PERSON IS AMONGST THE STRANGERS, PUBLIC MEETING, QUEUES, CAFETERIAS, ELEVATORS, OR ANYWHERE PEOPLE FEEL UNCERTAIN OR INSECURE. PARTIAL ARM/ BARRIER - IS OFTEN SEEN AT MEETINGS WHERE A PERSON MAY BE A STRANGER TO THE GROUP OR IS LACKING IN SELF-CONFIDENCE. IT ALLOWS A PERON TO RELIVE THE EMOTIONAL SECURITY THAT HE EXPERIENCED AS A CHILD WHEN HIS PARENTS HELD HIS HANDS UNDER FEARFUL CIRCUMSTANCES. ARM BARRIERS
54. DISGUISED NERVOUSNESS FIST SHOWS A HOSTILE ATTITUDE
83. SUBMISSIVE DESCRIPTION BODY LANGUAGE Apologetic, Self depreciating, Resentful, Low self-esteem, Retreating, Too ready to please. Fidgety, Covering mouth and eyes, Stumped posture, Nervous deposition, Fiddling, Poor eye contact, Quite, Faltering voice, Pleading smile, Tendency towards obsequiousness.
84. ASSERTIVE DESCRIPTION BODY LANGUAGE Sincere, Open, Honest, Respectful, Sympathetic, Firm but fair, Offering constructive Criticism, Good listener, Offering praise where due, Treating people as equals. Upright, Relaxed posture, Face-to-face eye contact, Calm and open gestures, Relaxed facial expression, Maintaining reasonable distance from subject (not too close for comfort), Resonant speech, Unambiguous hand signals.
85. MANIPULATIVE DESCRIPTION BODY LANGUAGE Patronizing, Exaggerate gestures (such as open Crafty, palms to indicate deliberate sincerity), Calculating, Overly laid back posture, Insincere, Patronizing touching, Two – faced, Exaggerated eye contact, A “user”, Sugary voice tone, Lacking trust, Patting Overly friendly, Making ends justify means, Contrived
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90. SLOUCH, SHAMBLE, TRIP, LEAP, MARCH OR STRIDE It’s pathetic to see a terrified speaker shamble to the podium, shoulders stooped, feet dragging, eyes staring, hands clenched, looking as if she’d rather do anything else than give this talk. The walk to the podium is your gateway to success or failure.
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94. OPEN FORWARD CLOSED BACK RESPONSIVE REFLECTIVE COMBATIVE FUGITIVE 4 BASIC MODES
95. FOUR BASIC MODES OF BODY LANGUAGE IN BUISNESS RESPONSIVE REFELECTIVE FUGITIVE COMBATIVE Engaged Listening Bored Let me speak Leaning forward Head tilted Staring into space Finger tapping Open body Lots of eye contact Slumped posture Foot tapping Open arms Nodding Doodling Staring Open hands High blink rate Foot tapping
96. EAGER EVALUATING LET ME GO AGGRESSIVE Sprint position Sucks glasses/ pencil Feet towards door Leaning forward Open legs Strokes chin Looking around Finger pointing Feet under chair Looks up and right Buttoning jacket Fist clenched On toes Legs crossed in 4 position Leaning forward (Ankle on knee)
98. READY TO AGREE ATTENTIVE REJECTION DEFIANT Closes papers (Standing) Arms behind on hips Smiling, moving back (Standing) Hands back Pen down Smile Arms folded Frown Hands flat on table Open Feet Legs crossed 11 position (Thigh on knee) Head down Frown
99. READY TO PROCEED READINESS TO END AN CONVERSATION – HANDS ON KNEES