IIBA South Saskatchewan chapter, in partnership with CIPS Saskatchewan, is proud to present A Look at the Importance of the Service Lifecycle by Dwight Kayto. The event will be hosted at Delta Regina from 11:30am to 1pm on Wed, Oct 9th.

1. Gold Sponsors
In partnership with CIPS Saskatchewan presents
A Look at the Importance of the Service Lifecycle
Wednesday, October 9th, 2013 at Delta Regina (Tuscany Room), 1919 Saskatchewan Dr, Regina, SK.
Presentation Overview
ITIL®
provides a framework of service management best practices guidance including
IT processes and the service lifecycle. This presentation will describe and discuss the
service lifecycle structure and show both the strengths of ITIL®
and how virtually all
other frameworks and specialized roles such as PMs, BAs, architects and developers
play key roles within the service lifecycle.
Speaker’s Biography
Dwight Kayto (ITIL®
Expert, PMP and ITSM Fellow) has extensive experience in ITIL®
and IT Service Management, successfully completing more than 50 projects. He is
well known on the national and international stage for his accomplishments, expertise
and regular reviews. Dwight is also an accredited ITIL®
trainer having taught every
course in ITIL®
V2 and V3.
Agenda
11:30a.m Registration, Networking & Buffet lunch
12:00p.m Welcome, Announcements and Introductions
12:05p.m Presentation
1:00p.m Questions & Adjournment
Menu
 Selection of Baked Breads and Rolls
 Seasonal Greens with Dressing, Crudités and Dip
 Fresh Steamed Seasonal Vegetables
 Roasted Chicken Breast with Figs, Honey and Orange Glaze
 Assorted Squares, Mousses, Creme Caramel
 Brewed Regular and Decaf Coffee, Specialty and Herbal Brewed Teas
Cost
IIBA®
Members $25
Non-Members $35
Please pay by Cheque or Cash at the door. Groups of 2 or more can be
invoiced.
RSVP
Please secure your attendance by RSVP before Friday, October 4, 2013 by
clicking here
Important notes:
* No-Shows without prior notice/cancellation of 48 hours will be invoiced.
* Participants at IIBA®
South Saskatchewan Chapter events grant the IIBA®
South Saskatchewan Chapter permission to publicly post photos with their
pictures. To opt out, please send your request in writing to
marketing@saskatchewan.iiba.org
A lucky winner will receive a door price worth $50.00 (Gift Card).