Ms. Sayantani Ghosh is currently working as a Tour Executive at Neptune Holidays in Kolkata with over 4 years of experience in domestic tour operations. She has a Master's Degree in Tourism and completed her IATA Foundation course. Her previous roles include positions at Fly Travels, Abia Tours India Private Limited, Ezeego1 Travel, and Mainak Tour and Travels where she gained experience handling B2B and B2C queries for domestic tours across India. She is looking to further her career in the hospitality industry through a new position that utilizes her qualifications and skills.

1. RESUME
MS. SAYANTANI GHOSH
Tour & Package Consultant at Neptune Holidays, Kolkata
Contact Details:
Address: Aparajita Apartment, Flat Number 101,102; 1st Floor,
1, P.K Roychoudhury Second Bye Lane,
P.O- Botanic Garden, Howrah, Pin – 711103
ContactDetail : Mobile: 9674498699
Email: sayantani_dempo@yahoo.com/
sayantannighosh13@gmail.com.
OBJECTIVE:
“To secure apposition in the field of Hospitality Industry and other related fields that would best fit to
my qualifications and further develop my talents, skills and working experience for continuous career
improvement”.
CareerSnap Shot
 Four years experience in Domestic Tour Operation in B2B as well as B2C Department
 Having IATA Foundation Degree
 Having Master Degree in Tourism
WORK EXPERIENCE:
Previous Employer:
Neptune Holidays, Kolkata
Designation:
Tour Executive
Period:
June 2014 , till date
Job Profile:
 Handling B2B queries for Domestic Tours in North East Sector
Previous Employer:
Fly Travels, A Unit of Trishtha Commercial Private Limited, Howrah, West Bengal
Designation:
Tour & Package Consultant
Period:
April, 2013 to May 2014.

2. Job Profile:
 Handling B2B queries for Domestic Tours in North East Sector, Andhra Pradesh, Orissa,
Shimla Manali, Kashmir etc
 Handling B2C queries for Domestic Tours in North East Sector, Andhra Pradesh, Orissa,
Shimla Manali, Kashmir etc
 Taking rates from the suppliers’ as well as from the hotel, car rental company separately
 Taking rates from the hotels in all over India for Company’s Portal
 Uploading rates on the portal page
 Doing desktop application for the Company’s Portal
 Handling Visa query for Italy
 Doing hotel booking separately
 Making calls to the promising clients for the future business
 Making calls to the previous customer for the future business
 Making bills and do the payment to the suppliers
Previous Employer:
Abia Tours India Private Limited, Mumbai, Maharashtra
Designation:
Executive in Domestic Holiday Package Department
Period:
December, 2011 to May 2012.
Job Profile:
 Handling B2B queries for Domestic Tours in North East Sector, Andhra Pradesh, Orissa,
Shimla Manali, Kashmir etc
 Handling B2C queries for Domestic Tours in North East Sector, Andhra Pradesh, Orissa,
Shimla Manali, Kashmir, Goa, Mahabaleshwar, Lonavala etc
 Selling fixed departure packages of Kashmir Summer Season and Goa Monsoon
 Taking rates from the hotels in all over India for Company’s Portal
 Making bills and do the payment to the suppliers
 Doing hotel booking and car booking separately
 Making calls to the promising clients for the future business
 Making calls to the previous customer for the future business
Previous Employer:
Ezeego1 Travel, Mumbai, Maharashtra
Designation:
Junior Executive in B2BCS Department
Period:
July, 2010 to September 2010.
Job Profile:
 Handling B2B queries for Domestic Tours in India
 Handling B2C queries for Domestic Tours in India
 Attending training programme for International tour, especially in South East Asia
 Working international query as a support to the senior executive in the company

3. Previous Employer:
Etours CRS , Mumbai, Maharashtra
Designation:
Officer in Package Department
Period:
March , 2010 to June 2010.
Job Profile:
 Receiving queries from all over India
 Handling B2B queries for Domestic Tours in North East India (West Bengal, Assam,
Arunachal Pradesh, Orissa, Sikkim), Uttar Pradesh, Bihar, Jharkhand
 Taking rates from the suppliers and negotiating the rates before making bills to the B2B clients
 Making bills and do the payment to the suppliers
Previous Employer:
Mainak Tour and Travels, Kolkata, Howrah
Designation:
Trainee Marketing Executive
Period:
March 2008 to December 2008
Job Profile:
 Approaching to the customer for participating membership programme
 Helping the client to join the members’ group
 Approaching holiday packages to the members
 Arranging tours according to the members’ requirement
 Making cold calls for the membership
QUALIFICATION:
ACCADEMIC:
 Passed Master Degree in Tourism in the year of 2009 from IGNOU
 Passed Post Graduation Diploma in Mass Communication from Bharatiya Vidhya Bhavans’,
Kolkata in the year of 2004.
 Passed B.A with Honours in Journalism and Mass Communication from University of Calcutta
in the year 2002
 Passed Higher Secondary Examination from West Bengal Council of Higher Secondary
Education in the Year 1999.
PROFESSIONAL:
 Completed IATA FOUNDATION COURSE in 2010 and top scorer in IITC exam.
 Completed basic course in computer in the year 2003
PERSONALDETAILS:
Husband’s Name : Mr.Subhabrata Ghosh
Date of Birth : 3rd February, 1981

4. Marital Status : Married
Interest : Listening music and reading books
I, hereby declare that the information given above is true to the best of knowledge and belief.
SAYANTANI GHOSH
Place: Kolkata