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Introduction
Managerial Perspectives
The Amaté platform
Productivity is a measure of
your ability to act on real-time
information
©2013 L. SCHLENKER
•LHST works with senior managers to
leverage networks, processes and
technology to enhance individual and
corporate performance.
• The client portfolio in the ICT industry
includes Microsoft, Apple, Ernst & Young,
France Telecom, HP, IBM, Oracle and SAP
.
•The work with the IT industry in Europe
has included fifty partner and customer
conferences, a dozen case studies, and
various marketing support activities.
Prof. Lee SCHLENKER,
Professeur ESC Pau- EMLYON
Managing Director, LHST
Web : www.leeschlenker.com
Objectives Information
Systems
The
Problem
Data and
Information
The
Deliverables
What Morgan called « the management of meaning »
©2010 LHST sarl
• What does enterprise IT mean?
• What are you trying to improve?
• What do you need to learn?
• What does better mean?
• How do you measure success?
Focus Improve Knowledge Leverage Measure
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
4
Focus Improve Knowledge Leverage Measure
Process
Centric
? ? ? ? ?
Social
Networks
? ? ? ? ?
Search ? ? ? ? ?
Mobility ? ? ? ? ?
Objectives Information
Systems
The
Problem
Data and
Information
The
Deliverables
http//:newcastlemba.com
• Course slides
• Recommended reading
• Course deliverables
• Student input
Objectives Information
Systems
The
Problem
Data and
Information
The
Deliverables
 A curation page – 20 percent
 An written case study– 50
percent
 A video presentation– 30 percent
Objectives Information
Systems
The
Problem
Data and
Information
The
Deliverables
What Morgan called « the management of meaning »
©2010 LHST sarl
Intro Perspective MirrorValue Deliverables
• What does enterprise IT mean?
• What are you trying to improve?
• What do you need to learn?
• What does better mean?
• How do you measure success?
Focus Improve Knowledge Leverage Measure
• Economic transformation: The transformation from a manufacturing-
based economy to a services-based economy now underway throughout
the developed world will accelerate.
• One World of Business. Political and economic dynamics are forging a
single global market, a global workforce, global customers, partners, and
suppliers.
• Always On, Always Connected. The challenges of the “always on, always
connected” world will be converting information into insights; managing time
and staying focused on high priority tasks
• The Transparent Organization. The systems that make organizations
more agile also make them more accountable.
• NetGen Meets Baby Boom. Workers who will be delivering the innovations
and productivity growth of tomorrow, this technology not only won’t come as
a surprise, it will be a positive expectation.
• Competing for Talent in a Shrinking Workforce: Because demographics
show an aging, shrinking workforce in most of the developed world over the
next 50 years, maximizing the productivity of the workers that are available
is critical.
Intro Perspective MirrorValue Deliverables
©2013 L. SCHLENKER
• Globalization : the increasingly circulation of
information across borders.
• Technical progression: the transformation of
communication « atoms to bits »
• Economic integration: vertical and horizontal
integration to profit from economies of scale
• Social innovation: human attempts to create new
forms of expression
• Multitasking : individual efforts to use multiple
communication platforms
Henry JenkinsIntro Perspective MirrorValue Deliverables
• The assumption of order
• The assumption of rational
choice
• The assumption of intentional
capacity
• The assumption of identity
©2010 LHST sarl
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Who am I:
Objectives:
Challenges:
Passions:
Name :
Name :
Who am I:
Objectives:
Challenges:
Passions:
• Study the fundamentals of an
Information System
• Analyze the constraints and possibilities
of « structured » information
• Explore how the potential links between
an IS and innovation
• Analyze the potential value of digital
transformation
Objectives Information
Systems
The
Internet
Data and
Information
The
Problem
The
Challenges
What is the link between data
and action?
• Understanding the implications between
« structured » and « unstructured data »
• Analyzing the difference between the data and
reality
• Understanding how the data fits together
• Exploring the difference between data and
action
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
• From an objective point of view, information
refers to date in context that conveys meaning
to an individual.
• From a subjective point of view, we could
suggest that it’s the individual’s perspective of
the data that implies meaning.
• Given these definitions what meaning do
Wikileaks, Facebook or Whatapp have?
Assane, The Conversation
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
• Structured data refers to data that can be easily represented in textual/numeric
form and stored in a database.
• Structured data is often logically organized around a data model or data object.
• Such models permit companies to compare and aggregate data in databases,
datamarts and data warehouses.
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
• Data is considered « non-structured » if we
can’t predefine its attributes and store it in a
table or data base
• Examples of this kind of data include press
clippings, videoclips, and songs
• In reality, this data isn’t « non-structured » - its
just that its attributes involve « complex »
relationships
http://ean.marie.gouarne.online.fr/bi.html
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
What meaning do we attach to
the data?
Frame
Cloud
Figure (s)
Oracle
Antonello da Messina
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
Results
Actions
Knowledge
Context
Data
Process
Interprets
Decisions
Measures
Obtain
Define
Require
Drive
The ladder of initiatives™
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
A business information system is an organized set of
resources (platforms, applications, procedures, data and
people) that capture the meaning of work
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
To help us understand the motivations, experience and objectives of the
internal and external clients of the organization
 ROI
 Real time data
 ...
Stockholders
 Competition
 “made in” “made by”
 ...
The State
 Peu de barrières d’entrée
 Acquisitions, OPA...
Partners
 Loyalty
 Real costs
 ...
Clients
The Enterprise
 Mobility
 Empowerment
 ...
Employees
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
©2013 L. SCHLENKER
Technicity
Reflection
Imagination
Cooperation
Method
Action
John Holland
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
• Nicolas Carr compares IT to previous tech revolutions such as
railroads and electricity. In what ways is IT different?
• What proof can you offer that information technology in
business no longer provides competitive advantage?
• Does the pervasiveness of IT mean there will be less innovation
now?
• Hasn't competitive advantage come from unique use of the
technology, not just from the technology itself? What examples
can you give?
• Do recent advances in Cloud Computing and Mobile
Applications confirm or contradict Nicolas Carr's claims?
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Digital Transformation
1. Everyone Will Have the Web
2. The Browser Will Be the Operating System
3. Business Will Live in the Cloud
4. Everything Will Be Social
5. Software Will Eat the World
Marc Andreessen
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Work (productivity)
• Harder, better, faster…
• Mechanized productivity
• Knowledge productivity
• Continuous Productivity
Steven Sinofsky
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
• Ordered domain: Known
causes and effects.
• Ordered domain: Knowable
causes and effects.
• Un-ordered domain: Complex
relationships.
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Grading Scale
The marks in this module will be based upon contributions in three areas :
• Curation: 20 possible points based on the quality of each individual
student’s on-line and in-class participation
• Design your School case study: 50 possible points based on the
number and quality of the story.
• Webcast: 30 possible points based on the quality the presentation of
your perspective
• Total points possible: 100
http://www.newcastlemba.com
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Written assignment
• How can a business school become an idea factory?
•
The vision - how can a phygital space promote your theme?
The design - what types of equipment (furniture, supplies, technologies, and
decorations) will support this vision.
The events - which specific events (conferences, workshops, coffee breaks, etc.) will
be held in the Idea Factory to encourage the exploration and appropriation of
your theme?
The guests - which specific skills and competences (deep thinking, deep reading,
visioning, project management....) will the Factory develop?
The results - how do you recommend evaluating the results of your vision (participant
comments, usage, number of ides produced...)?
Total points possible: 50
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables
Can you make a difference?
• Individual assignment
• Exploring digital transformation
• Themes : trends, convergence, personalization
• Delivery: video analysis
• Evaluation criteria : insight, dissonance, references
• Length : minimum four minutes
Total points possible: 30
Introduction Information
Systems
The
Problem
Data and
Information
The
Deliverables

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Newcastle Intro 2015

  • 1. Introduction Managerial Perspectives The Amaté platform Productivity is a measure of your ability to act on real-time information
  • 2. ©2013 L. SCHLENKER •LHST works with senior managers to leverage networks, processes and technology to enhance individual and corporate performance. • The client portfolio in the ICT industry includes Microsoft, Apple, Ernst & Young, France Telecom, HP, IBM, Oracle and SAP . •The work with the IT industry in Europe has included fifty partner and customer conferences, a dozen case studies, and various marketing support activities. Prof. Lee SCHLENKER, Professeur ESC Pau- EMLYON Managing Director, LHST Web : www.leeschlenker.com Objectives Information Systems The Problem Data and Information The Deliverables
  • 3. What Morgan called « the management of meaning » ©2010 LHST sarl • What does enterprise IT mean? • What are you trying to improve? • What do you need to learn? • What does better mean? • How do you measure success? Focus Improve Knowledge Leverage Measure Introduction Information Systems The Problem Data and Information The Deliverables
  • 4. 4 Focus Improve Knowledge Leverage Measure Process Centric ? ? ? ? ? Social Networks ? ? ? ? ? Search ? ? ? ? ? Mobility ? ? ? ? ? Objectives Information Systems The Problem Data and Information The Deliverables
  • 5. http//:newcastlemba.com • Course slides • Recommended reading • Course deliverables • Student input Objectives Information Systems The Problem Data and Information The Deliverables
  • 6.  A curation page – 20 percent  An written case study– 50 percent  A video presentation– 30 percent Objectives Information Systems The Problem Data and Information The Deliverables
  • 7. What Morgan called « the management of meaning » ©2010 LHST sarl Intro Perspective MirrorValue Deliverables • What does enterprise IT mean? • What are you trying to improve? • What do you need to learn? • What does better mean? • How do you measure success? Focus Improve Knowledge Leverage Measure
  • 8. • Economic transformation: The transformation from a manufacturing- based economy to a services-based economy now underway throughout the developed world will accelerate. • One World of Business. Political and economic dynamics are forging a single global market, a global workforce, global customers, partners, and suppliers. • Always On, Always Connected. The challenges of the “always on, always connected” world will be converting information into insights; managing time and staying focused on high priority tasks • The Transparent Organization. The systems that make organizations more agile also make them more accountable. • NetGen Meets Baby Boom. Workers who will be delivering the innovations and productivity growth of tomorrow, this technology not only won’t come as a surprise, it will be a positive expectation. • Competing for Talent in a Shrinking Workforce: Because demographics show an aging, shrinking workforce in most of the developed world over the next 50 years, maximizing the productivity of the workers that are available is critical. Intro Perspective MirrorValue Deliverables
  • 9. ©2013 L. SCHLENKER • Globalization : the increasingly circulation of information across borders. • Technical progression: the transformation of communication « atoms to bits » • Economic integration: vertical and horizontal integration to profit from economies of scale • Social innovation: human attempts to create new forms of expression • Multitasking : individual efforts to use multiple communication platforms Henry JenkinsIntro Perspective MirrorValue Deliverables
  • 10. • The assumption of order • The assumption of rational choice • The assumption of intentional capacity • The assumption of identity ©2010 LHST sarl Introduction Information Systems The Problem Data and Information The Deliverables
  • 12. Name : Who am I: Objectives: Challenges: Passions:
  • 13. • Study the fundamentals of an Information System • Analyze the constraints and possibilities of « structured » information • Explore how the potential links between an IS and innovation • Analyze the potential value of digital transformation Objectives Information Systems The Internet Data and Information The Problem The Challenges
  • 14. What is the link between data and action? • Understanding the implications between « structured » and « unstructured data » • Analyzing the difference between the data and reality • Understanding how the data fits together • Exploring the difference between data and action Introduction Information Systems The Problem Data and Information The Deliverables
  • 15. ©2013 L. SCHLENKER • From an objective point of view, information refers to date in context that conveys meaning to an individual. • From a subjective point of view, we could suggest that it’s the individual’s perspective of the data that implies meaning. • Given these definitions what meaning do Wikileaks, Facebook or Whatapp have? Assane, The Conversation Introduction Information Systems The Problem Data and Information The Deliverables
  • 16. ©2013 L. SCHLENKER • Structured data refers to data that can be easily represented in textual/numeric form and stored in a database. • Structured data is often logically organized around a data model or data object. • Such models permit companies to compare and aggregate data in databases, datamarts and data warehouses. Introduction Information Systems The Problem Data and Information The Deliverables
  • 17. ©2013 L. SCHLENKER • Data is considered « non-structured » if we can’t predefine its attributes and store it in a table or data base • Examples of this kind of data include press clippings, videoclips, and songs • In reality, this data isn’t « non-structured » - its just that its attributes involve « complex » relationships http://ean.marie.gouarne.online.fr/bi.html Introduction Information Systems The Problem Data and Information The Deliverables
  • 18. ©2013 L. SCHLENKER What meaning do we attach to the data? Frame Cloud Figure (s) Oracle Antonello da Messina Introduction Information Systems The Problem Data and Information The Deliverables
  • 19. ©2013 L. SCHLENKER Results Actions Knowledge Context Data Process Interprets Decisions Measures Obtain Define Require Drive The ladder of initiatives™ Introduction Information Systems The Problem Data and Information The Deliverables
  • 20. ©2013 L. SCHLENKER A business information system is an organized set of resources (platforms, applications, procedures, data and people) that capture the meaning of work Introduction Information Systems The Problem Data and Information The Deliverables
  • 21. ©2013 L. SCHLENKER To help us understand the motivations, experience and objectives of the internal and external clients of the organization  ROI  Real time data  ... Stockholders  Competition  “made in” “made by”  ... The State  Peu de barrières d’entrée  Acquisitions, OPA... Partners  Loyalty  Real costs  ... Clients The Enterprise  Mobility  Empowerment  ... Employees Introduction Information Systems The Problem Data and Information The Deliverables
  • 22. ©2013 L. SCHLENKER Introduction Information Systems The Problem Data and Information The Deliverables
  • 23. ©2013 L. SCHLENKER Introduction Information Systems The Problem Data and Information The Deliverables
  • 25. ©2013 L. SCHLENKER Technicity Reflection Imagination Cooperation Method Action John Holland Introduction Information Systems The Problem Data and Information The Deliverables
  • 26. • Nicolas Carr compares IT to previous tech revolutions such as railroads and electricity. In what ways is IT different? • What proof can you offer that information technology in business no longer provides competitive advantage? • Does the pervasiveness of IT mean there will be less innovation now? • Hasn't competitive advantage come from unique use of the technology, not just from the technology itself? What examples can you give? • Do recent advances in Cloud Computing and Mobile Applications confirm or contradict Nicolas Carr's claims? Introduction Information Systems The Problem Data and Information The Deliverables
  • 27. Digital Transformation 1. Everyone Will Have the Web 2. The Browser Will Be the Operating System 3. Business Will Live in the Cloud 4. Everything Will Be Social 5. Software Will Eat the World Marc Andreessen Introduction Information Systems The Problem Data and Information The Deliverables
  • 28. Work (productivity) • Harder, better, faster… • Mechanized productivity • Knowledge productivity • Continuous Productivity Steven Sinofsky Introduction Information Systems The Problem Data and Information The Deliverables
  • 29. • Ordered domain: Known causes and effects. • Ordered domain: Knowable causes and effects. • Un-ordered domain: Complex relationships. Introduction Information Systems The Problem Data and Information The Deliverables
  • 30. Grading Scale The marks in this module will be based upon contributions in three areas : • Curation: 20 possible points based on the quality of each individual student’s on-line and in-class participation • Design your School case study: 50 possible points based on the number and quality of the story. • Webcast: 30 possible points based on the quality the presentation of your perspective • Total points possible: 100 http://www.newcastlemba.com Introduction Information Systems The Problem Data and Information The Deliverables
  • 31. Written assignment • How can a business school become an idea factory? • The vision - how can a phygital space promote your theme? The design - what types of equipment (furniture, supplies, technologies, and decorations) will support this vision. The events - which specific events (conferences, workshops, coffee breaks, etc.) will be held in the Idea Factory to encourage the exploration and appropriation of your theme? The guests - which specific skills and competences (deep thinking, deep reading, visioning, project management....) will the Factory develop? The results - how do you recommend evaluating the results of your vision (participant comments, usage, number of ides produced...)? Total points possible: 50 Introduction Information Systems The Problem Data and Information The Deliverables
  • 32. Can you make a difference? • Individual assignment • Exploring digital transformation • Themes : trends, convergence, personalization • Delivery: video analysis • Evaluation criteria : insight, dissonance, references • Length : minimum four minutes Total points possible: 30 Introduction Information Systems The Problem Data and Information The Deliverables

Editor's Notes

  1. Zynga, Skype, Instagram, Groupon, Foursquare and Pinterest