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FEBRUARY 2014

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
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DENMARK

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
DANES USE ECOMMERCE TO
AVOID STRESS. Six in 10 consumers say
the main advantage of shopping online is that you
can shop at your convenience.

SOURCE: FDIH

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
FOREIGN RETAILERS ARE
ATTRACTING DANISH
CONSUMERS. Almost one in two
ecommerce purchases were from a non-Danish
retailer in Q4 of 2013.
SOURCE FDIH

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
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THE PARTNERSHIP
BETWEEN POST DENMARK
& CHINA POST WILL OPEN
UP BOTH MARKETS. Danes will
have access to the Chinese market through the
platform ULE.com
SOURCE FDIH

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
FRANCE

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
ECOMMERCE TURNOVER IS
UP, BUT BASKET VALUE
DOWN. While turnover has hit €51 billion, the
average basket value was down to €84.5 from €87.

SOURCE Fevad

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
CLICK AND COLLECT IS
POPULAR AMONG
CONSUMERS. Retailers including Amazon,
Carrefour, and Auchon all offering this service in France now.

SOURCE Fevad

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
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MEANWHILE FRENCH LINK
NETWORK BUZZEA HAS BEEN HIT
BY A GOOGLE PENALTY.

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
GERMANY

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
MARKETERS ARE
PLANNING LEGAL ACTION
AGAINST EYEO GMBH,
OPERATOR OF ADBLOCKER
PLUS. This follows reports the company was paid
£25m by Google to show its ads.
© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
GERMAN LINK NETWORK IS
NEXT ON GOOGLE’S HITLIST. Following Buzzea’s penalty Google’s head of
webspam Matt Cutts warned their attention was being directed
towards Germany.

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
ITALY

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
MOBILE ADVERTISING IS UP
129% IN THE LAST YEAR.
Facebook and Google now account for 70% of mobile
advertising in Italy.

SOURCE mobile.hdblog.it

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
NETHERLANDS

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
MOBILE INTERNET IS ON
THE RISE. 70% of the Dutch now use their
phones to access the internet, up from 61% in 2012.

SOURCE MarketingOnline

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
MIDDLE-EAST

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
THE MAJORITY OF WEB
USERS ARE MOBILE. More than nine
in 10 internet users in the Middle East and Africa use their
phones to go online – the highest rate on the globe.

SOURCE eMarketer

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
NORWAY

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
NORWAY HAS THE
HIGHEST FACEBOOK
PENETRATION IN THE
WORLD. Meanwhile female internet users are most
likely to use up-and-coming social platforms such as Snapchat
SOURCE eMarketer

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
RUSSIA

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
YANDEX RAN A WINTER
GAMES PROJECT.
The internet company provided Russians with detailed, up to
the minute updates from the Sochi Olympics.

SOURCE Yandex

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
China

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
MOBILE HAS OVERTAKEN
DESKTOP AS THE MOST
POPULAR METHOD TO
ACCESS THE WEB. 464 million of
China’s 591 million web population use their mobiles.
SOURCE CNNIC

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
SPAIN

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
SPANISH ECOMMERCE
REMAINS PLAGUED BY
TRUST ISSUES. There’s a fear of fraud
among consumers, with 54% still nervous about giving their
details out online.

SOURCE elperiodicodearagon.com

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
DESPITE THIS SPAIN IS
FOURTH IN EUROPE IN
TERMS OF ECOMMERCE
BILLING.
SOURCE elperiodicodearagon.com

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
THE AVERAGE SEO
INVESTMENT IN SPAIN IS
€10-20K, A STUDY HAS
FOUND.
SOURCE s3-eu-west-1.amazonaws.com

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
SWEDEN

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
40% OF ECOMMERCE
CHRISTMAS GIFTS GET
RETURNED. In 2013 Swedes spent almost 5
billion SEK online purchasing Christmas gifts.

SOURCE E-handel

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
THE MAJORITY OF
SWEDISH CHILDREN OWN A
MOBILE DEVICE. By the age of 11 88% of
Swedes own a smartphone and over a third have a tablet.

SOURCE eMarketer

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
SWEDISH LOGISTICS
COMPANY, POSTNORD,
ARE OFFERING MORE
DELIVERY OPTIONS. Following high
demand more flexible delivery times are now available,
including timeslots of two to three hours.
SOURCE eCommerce

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866
Thanks for reading
If you have any questions please e-mail us at: info@searchlaboratory.com

© Search Laboratory Ltd 2014. All rights reserved.
Leeds: +44 113 212 1211
London: +44 207 147 9980
New York: +1 (718) 514 9866

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Multilingual Industry Update - February 2014

  • 1. MULTILINGUAL UPDATES FEBRUARY 2014 © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 2. DENMARK © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 3. DANES USE ECOMMERCE TO AVOID STRESS. Six in 10 consumers say the main advantage of shopping online is that you can shop at your convenience. SOURCE: FDIH © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 4. FOREIGN RETAILERS ARE ATTRACTING DANISH CONSUMERS. Almost one in two ecommerce purchases were from a non-Danish retailer in Q4 of 2013. SOURCE FDIH © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 5. THE PARTNERSHIP BETWEEN POST DENMARK & CHINA POST WILL OPEN UP BOTH MARKETS. Danes will have access to the Chinese market through the platform ULE.com SOURCE FDIH © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 6. FRANCE © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 7. ECOMMERCE TURNOVER IS UP, BUT BASKET VALUE DOWN. While turnover has hit €51 billion, the average basket value was down to €84.5 from €87. SOURCE Fevad © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 8. CLICK AND COLLECT IS POPULAR AMONG CONSUMERS. Retailers including Amazon, Carrefour, and Auchon all offering this service in France now. SOURCE Fevad © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 9. MEANWHILE FRENCH LINK NETWORK BUZZEA HAS BEEN HIT BY A GOOGLE PENALTY. © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 10. GERMANY © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 11. MARKETERS ARE PLANNING LEGAL ACTION AGAINST EYEO GMBH, OPERATOR OF ADBLOCKER PLUS. This follows reports the company was paid £25m by Google to show its ads. © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 12. GERMAN LINK NETWORK IS NEXT ON GOOGLE’S HITLIST. Following Buzzea’s penalty Google’s head of webspam Matt Cutts warned their attention was being directed towards Germany. © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 13. ITALY © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 14. MOBILE ADVERTISING IS UP 129% IN THE LAST YEAR. Facebook and Google now account for 70% of mobile advertising in Italy. SOURCE mobile.hdblog.it © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 15. NETHERLANDS © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 16. MOBILE INTERNET IS ON THE RISE. 70% of the Dutch now use their phones to access the internet, up from 61% in 2012. SOURCE MarketingOnline © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 17. MIDDLE-EAST © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 18. THE MAJORITY OF WEB USERS ARE MOBILE. More than nine in 10 internet users in the Middle East and Africa use their phones to go online – the highest rate on the globe. SOURCE eMarketer © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 19. NORWAY © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 20. NORWAY HAS THE HIGHEST FACEBOOK PENETRATION IN THE WORLD. Meanwhile female internet users are most likely to use up-and-coming social platforms such as Snapchat SOURCE eMarketer © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 21. RUSSIA © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 22. YANDEX RAN A WINTER GAMES PROJECT. The internet company provided Russians with detailed, up to the minute updates from the Sochi Olympics. SOURCE Yandex © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 23. China © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 24. MOBILE HAS OVERTAKEN DESKTOP AS THE MOST POPULAR METHOD TO ACCESS THE WEB. 464 million of China’s 591 million web population use their mobiles. SOURCE CNNIC © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 25. SPAIN © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 26. SPANISH ECOMMERCE REMAINS PLAGUED BY TRUST ISSUES. There’s a fear of fraud among consumers, with 54% still nervous about giving their details out online. SOURCE elperiodicodearagon.com © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 27. DESPITE THIS SPAIN IS FOURTH IN EUROPE IN TERMS OF ECOMMERCE BILLING. SOURCE elperiodicodearagon.com © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 28. THE AVERAGE SEO INVESTMENT IN SPAIN IS €10-20K, A STUDY HAS FOUND. SOURCE s3-eu-west-1.amazonaws.com © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 29. SWEDEN © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 30. 40% OF ECOMMERCE CHRISTMAS GIFTS GET RETURNED. In 2013 Swedes spent almost 5 billion SEK online purchasing Christmas gifts. SOURCE E-handel © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 31. THE MAJORITY OF SWEDISH CHILDREN OWN A MOBILE DEVICE. By the age of 11 88% of Swedes own a smartphone and over a third have a tablet. SOURCE eMarketer © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 32. SWEDISH LOGISTICS COMPANY, POSTNORD, ARE OFFERING MORE DELIVERY OPTIONS. Following high demand more flexible delivery times are now available, including timeslots of two to three hours. SOURCE eCommerce © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866
  • 33. Thanks for reading If you have any questions please e-mail us at: info@searchlaboratory.com © Search Laboratory Ltd 2014. All rights reserved. Leeds: +44 113 212 1211 London: +44 207 147 9980 New York: +1 (718) 514 9866