How to troubleshoot Web Application Performance? Response times, page load times, errors. How to track all issues in production!

1. © SecurActive 2013
HTTPAPPLICATIONPERFORMANCEANALYSIS

2. © SecurActive 2013 2
HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

3. © SecurActive 2013 3
HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

4. © SecurActive 2013
Checking Server Errors…
THEINTRANETDOESNOTWORK!
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The Intranet Does NotWork!

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CHECKGLOBALSTATUS

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FILTERBYSERVERERRORS

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CHECKBYHOSTWITHSERVERERRORS

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INTRANETISNOTONPORT443 (PROXY)

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HTTP PERFORMANCETROUBLESHOOTING?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

10. © SecurActive 2013
Checking Client Errors?
I COULDNOTCONNECTTOJOHN'SSERVER!
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I Could NotConnect to John's Server!

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CHECKSTATUSFORIT’SCLIENTIP

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TEAMVIEWERPORTISBLOCKEDBYFIREWALL

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CHECKSTATUSFORALLCLIENTIPS

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SELECTIVEBLOCKINGBYCLIENTZONE

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CHECKGOOGLETALKSERVICE

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GOOGLETALKSERVICEISALWAYSBLOCKED

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HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

18. © SecurActive 2013
Application Issue
THISF...... APPLICATIONFAILSEVERYOTHERTIME!
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This F...... Application FailsEvery Other Time!

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CHECKPAGELOADTIMESFORTHESERVER

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SERVERERRORSANDLONGRESPONSETIMES

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MIXEDOKANDERRORRESPONSES

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CHECKDETAILSOFHITOK (200)

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RAWQUERYFORTHISHITLOOKSFINE

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ACCESSTODETAILSOFHITSWITHERRORS

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CHECKDETAILSOFHITERROR (500)

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RAWQUERYSHOWSAPPLICATIONISSUE

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HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

28. © SecurActive 2013
Network Correlation
Sometimes it is the Network…
ITISSOSLOW!
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It is so Slow!

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CHECKPAGELOADTIMESFORTHESERVER

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DATATRANSFERTIMEISHIGH

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RETRANSMISSIONATTHESAMETIME

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CHECKTHEBANDWIDTH

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REQUESTSFROMBERLIN: LINKSATURATED

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CHECKSECONDBANDWIDTHPEAK

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LOCALREQUESTSARERUNNINGFINE

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HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

37. © SecurActive 2013
Login Issue
I’MSTUCKINTHEMIDDLEOFNOWHERE!
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I’m Stuckin the Middle of Nowhere!

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CHECKCLIENTACTION: LOGIN

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PAGEREDIRECTIONTOADVERTISEMENTPAGE

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IMAGESCOULDBESMALLER

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NOONEELSEISIMPACTED

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HTTP PERFORMANCEANALYSIS?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

43. © SecurActive 2013 43
HTTP PERFORMANCETROUBLESHOOTING?
1/ The Intranet does not work!
2/ I could not connect to John's server!
3/ This f...... application fails every other time!
4/ It is so slow!
5/ I’m stuck in the middle of nowhere!
Case Analysis
Interactive Demo
Q&A

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HTTP PERFORMANCEANALYSIS: SECURACTIVEPERFORMANCEVISION
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ONLINERESOURCES
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46. HTTP Performance Analysis
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