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TRAINING BROCHURE
TABLE OF CONTENT


Table of Content                                                 2

What we do                                                       3

Corporate Training                                               4

Building a Highly Collaborative Team                             5

Managing and Improving Employee Performance                      6

Implementing Performance Improvement Plan                        7

Performance Appraisal Optimization
for Continuous Performance Improvement                           8

Optimizing the Performance of Your A, B, and C Team Members      9

Point to Point Communication Strategy for Employee Performance
Improvement                                                      10

Strategic Leadership for Successful Strategic Management         11

Leaders On Line                                                  12

Agile Collaboration                                              13

Leverage SolutionsTM                                             14

Personal Effectiveness for Today’s Employees                     15

Flawless Presentation                                            16

Your Time and You                                                17

The Executive Chauffeur                                          18

Contact Us                                                       19
What We Do
Simeon’s Pivot is a Management training and consulting firm with a focus on
PERFORMANCE IMPROVEMENT. We work with our clients (both individuals and
corporate) to bring about enhanced performance by closing the performance gaps
through our
    Status Revealing Diagnosis and Assessments
    Training and Development
    Performance Management
    Leverage SolutionTM
    Human Resources Consulting
We help solve Organizational problems, develop strategies, alter weak unproductive
processes and optimize the performance of your employee and organization.
Simeon’s Pivot Corporate Training
We are exceptional in designing Customized Targeted Management Training Programs based on the
results of ours Status Revealing Training Need Analysis or your identified needs, hereby addressing
specific performance need at each level of your organization.
Our highly informative training programs are strictly trainee centered and solution focused; we design
our programs with your staff in mind. Each of our training programs has been designed to equip your
staff with the necessary apparatus to face the numerous challenging situations they are bound encounter
while performing their day to day operations. Our training will improve their knowledge, skill and
attitude.

In-Plant Training: We can modify the title, content, objectives and overall focus of any of our training to
meet your specific training need and delivered in house.

Customized Course Design: Have you discovered areas of training need in your organization, which is
not in this brochure; then we will help you design targeted courses to meet those identified needs

Our Training Divisions Include:

      Sales Management
      Marketing
      Customer Service
      Performance Management
      Leadership Development
      Personal Skill Development
          o Time Mastery
          o Presentation
          o Personal Effectiveness
          o Effective Communication
          o Interpersonal Skills
      Collaboration
      Mentoring
      Human Capital Management
      Workplace Ethics
      Corporate Governance
      Financial Management
      Driver/Chauffeur Training
A team is not just a set of people working together, to achieve ‘’team’’ status, members
 must have the capability to collaborate and complement each other continuously under
 a tranquil environment, as the successful operations of any team is their ability to
 effectively collaborate.. We will not just teach; we will build your team as this training
 involves numerous team building exercises.
COURSE OUTLINE
Module 1: Understanding the Concept “TEAM”
   • Teaming Teams within Team
   • Team, Team-Work and The work of the team
   • Team Constituents
   • Team Cycle
   • Team Chatter
Module 2: Collaboration Framework for Improved
Team Performance
   • 4 Stages of Team Collaboration
   • Engaging the Collaborative Process
   • Combating the Challenges of Team Collaboration
Module 3: Team work Essentials for continuous High Performance
   • Self-Management for Teams
   • Problem Solving for Teams
   • Decision Making for Teams
   • Action Planning for Teams
Module 4: Indispensable Skills for High Performing Teams
   • Communicating within Team
   • Assertiveness within Team
   • Interpersonal Relation within Team
   • Criticism within Team
Module 5: Emotional Intelligence for High Performing Team
   • Emotional Intelligence and Team Success
   • Core Emotional Intelligence Ability
   • Increase your Emotional Quotient
Module 6: Conflict Management
   • Identifying the causes of Conflict
   • Types of Conflict
   • Preventing Conflict
   • Resolving Conflicts
‘…the performance of a worker is not the responsibility of the worker but that of the
                                   manager’ (Peter Drucker)
 The most daunting task of a supervisor or manager is
 managing the performance of their subordinates.
 Every manager’s successful performance is as a result
 of the cumulative successful performance of their
 subordinate, this singular factor makes it expedient
 for Managers and Supervisors to positively and
 knowledgably embrace the task of managing and
 improving employee performance.
 This program focuses on the highly needed skills, gap
 revealing assessments, strategies, models and tools
 that will develop any manager or supervisor’s capacity
 to continuously and effectively manage and improve
 the inherent talents.
COURSE OUTLINE
Introduction: Performance Management (An Overview)
    • About Performance Management
    • The role of managers in Performance Management Process
Module 1: Talent Management For Performance Improvement
    • Talent management; The Importance
    • Identifying, Nurturing and Developing The Talents in Others
    • Employee Engagement
    • Talent Differentiation for Performance Improvement
    • Competency Framework for Better Employee Performance
Module 2: Performance Improvements
    • Factors Influencing Employee Performance
    • Performance Analysis
    • Performance Improvement Process
    • Performance Improvement Model/Framework
    • Developing and Implementing Performance Improvement Plan
Module 3: Performance appraisal for Performance Improvement
    • What Performance Appraisal is and what it is not
    • The different methods of Performance Appraisal
    • The Shifting Paradigm of Performance Appraisal
    • Effective Appraisal Discussion (Framing, Disagreement
       Criticism, Feedback)
    • Choosing The Right Appraisal Criteria
    • The Effective Performance Appraisal System
Module 4 : Required Performance Improvement Skills for Managers
Do any of these statements sound familiar?
        •    My employee’s performance just won’t change no matter what.
        •    Dealing with a problem employee wastes my time.
        •    The employee’s performance isn’t my problem. She just needs to accomplish more.
        •    I know that employee is underperforming simply to frustrate me.
        •    Poor performers are a waste of time. Replacing them is faster and easier.
        •    I don’t care if a poor performer is having personal issues. Let him deal with it on his own time.
        •    I don’t like the employee. I don’t want her working for me anymore anyway.
        •    If he wasn’t so lazy, he’d get the job done.
        •    Of course she knows what’s expected of her.
        •    Who is he really hurting anyway? If I ignore him, he’ll eventually go away.
        •    As soon as I use a PIP, the employee gets angry and blames
              me. I don’t want the hassle.
  If you can relate any of statements above to your company, then set
        employees up for Improved Performance by following our
                 Performance Improvement Plan Process


This training is designed for
    •       Managers responsible for the performance of others
    •       Heads of Departments
    •       Human Resources Managers
    •       Team Leaders
    •       Supervisors


COURSE OUTLINE
Module 1: Conceptualizing Performance Improvement
 Plan                                           Participants will learn how to:
Module 2: Deciding to implement a Performance       • Identify the costs of poor performance.
                                                    • Gain an understanding of how to approach a PIP
Improvement Plan
                                                                        effectively and reduce risk.
   •        Is PIP the best option
                                                                    •   Assess whether a PIP should be implemented.
   •        PIP Decision Tree
                                                                    •   Learn how the PIP relates to other elements of
Module 3: Before Implementing PIP
                                                                        the performance management process.
   •        Handling PIP Discussion
                                                                    •   Understand performance decision tree
   •        Handling Employee Reactions
                                                                    •   Effectively link decision tree to employee
   •        Just before PIP(COACHING)
                                                                        performance
Module 4: Implementing PIP                                          •   Know how to carry out effective performance
   •        (+) or (-) PIP                                              discussion
   •        The Implementer’s Metric                                •   Relate the PIP process to the employment brand
   •        The Employee’s Metric                                       and risk tolerance of the organization
   •        Moon Jumping PIP
   •        Post-PIP
Performance Appraisal is one of the most important tools available
for management to be continuously aware of the performing ability
of individual workers; this without doubt is critical to the continuous
growth of the organization in terms operations, service quality and
customer satisfaction.
Performance Appraisal, however is a two edged critical resource, if
designed, deployed and utilized effectively it will achieve
continuous improvement in performance of staff, if however it’s
deployment is associated with lack of proper understanding by the
users, it becomes a tool for demotivation, stiff relationships and
eventually declining performance.
You can’t however decide not to measure performance as it is no
more news that organizations that intentionally measure and
manage the performance of their employees outperform
organizations that don’t. So the question is “what do you do”? and
the answer is simple; “train your staff about the intricacies of
Performance Appraisal.



COURSE OUTLINE                                                      In this training, your people will:
Module 1: Conceptualizing Performance Appraisal                           •   Get the buy-in necessary for a successful Performance
Module 2: The associated Dysfunctions of                                      Appraisal system.
                                                                          •   Identify reasons why they have not been able to harness
Performance Appraisal Benefits                                                the benefits of Performance Appraisal.
Module 3: 5 Major Challenges Crippling Performance                        •   Imbibe communication system that makes performance
Appraisal                                                                     appraisal effective.
                                                                          •   The critical elements of performance that should be
Module 4: Performance Appraisal Techniques                                    measured.
Module 5: Deciphering Performance Appraisal                               •   Identify the 6 Essentials for Optimal Performance
Measurement Issues                                                            Appraisal.
                                                                          •   Recognize the 5 major challenges of Performance
Module 6: Performance Appraisal Communication                                 Appraisal.
System                                                                    •   Learn the various performance appraisal techniques
Module 7: 360 Degree Feedback System                                          available to them.
                                                                          •   Identify workable Key Performance Indicators(KPI) and
Module 8: Performance Appraisal Process                                       precise standards for performance evaluation.
Module 9: Post-Performance Appraisal for
Performance Improvement
PONDER!
   •   Do you have that tingling feeling that your teams can perform better with a slightly different
       management style?
   •   Can your managers say they are optimizing the full potential of their employees?
   •   Have your mangers and team leaders identified and categorized their team members into different
       Performing PERSONAS using the 3 essential dimensions of employee productivity?
   •   Do you know that most managers including your managers still subscribe to the numerous short-sighted
       People Management Myths out there?
   •   Would your managers agree to the fact that there is more to Performance than the Performer
   •   Which would your managers choose? "If it isn’t broke; why fix it" OR “Fix it even though it is not broken”
In this powerful Team Leaders Program, Participants will learn:
    • How to categorize their team into A, B and C type for optimum performance management
    • The systematic approach for managing your A, B and C Players
    • The six most common types of Personas in every work place
    • The P.A.P. Employee Categorization & Absolute/ Relative Employee Ranking Style
    • Determine the best type of players or combinations that fits your organization
    • Quality Team Resourcing
    • How to consistently get the best from each individual employee
    • When exactly you should do away with a particular employee
    • How to use the limited time available to get the best from every players
COURSE OUTLINE
Module 1: Identifying your A, B and C Players
Module 2: Meet the Six Persona of your team
Module 4: Absolute Ranking versus Relative Ranking System
Module 5: Managing “A” Player for Optimal Performance
   •    In-Depth Analysis of “A” Player
   •    Manager’s Mandate
   •    Check-List
   •    Motivation
   •    Career Plan
   •    Communication
Module 6: Managing “B” Player for Optimal Performance
   •    In-Depth Analysis of “B” Player                                          This Program is designed for:
   •    Manager’s Mandate                                                            Head of Departments
   •    Check-List                                                                 Executives and managers.
   •    Motivation
                                                                                          Supervisors
   •    Career Plan
   •    Communication                                                                 Training Managers
Module 7: Managing “C” Player for Optimal Performance                                    Team Leaders
   •    In-Depth Analysis of “C” Player                                         Human Resources professionals
   •    Manager’s Mandate                                                       in charge of training managers.
   •    Check-List
   •    Motivation
   •    Career Plan
   •    Communication
Module 8: Synergizing your “A”, “B” and “C” Players
Module 9: Coaching Styles for Each Player type

This program comes with case studies, debates and a Performance
Work-book
The Pivot for every successful Performance Improvement
 Strategy is Point to Point Communication. Everyone claims to
 know the power of effective communication but without clear
 evidence of its progressive effect. Team Leaders and Managers
 must now be strategic in their “Management Communication” as
 the effectiveness of your communication is directly proportional
 to the achievement of your strategic goals.
 The truth is Effective “Management Communication” can
 optimize Performance but it has to be strategic. This unique
 Practical “Management Communication” training program will
 open your managers to the power of point management
 communication at every touch point.
Participants will learn:
    •    Practical communication patterns that produce result and
         continuously improve performance
    •    Today’s best practices for effective communication
    •    7 Pivotal Communication Point every manager must touch
         every day for optimal performance of their team
    •    Develop a good communication culture
    •    Principle of Encoding
    •    Practical Communication model for smooth day to day
         communication
    •    How to set communication mile stones and act on them
    •    How to develop usable Communication Constitution

COURSE OUTLINE
Module1: Communicate to accelerate
   • Principle of Encoding
   • Hall mark of effective communication
   • Communication Constitution

Module2: Charting Your Communication
   • 5 Main Communication Frequencies
   • Setting up your Communication Chart

Module 3: Management Communication
   • 7 Different Essential Management Communication touch points
       expounds on:
            i. Ideal Outcomes and Challenges
           ii. Insight
          iii. If and Then
          iv.  Execution
           v.  Case Studies
Module 4: Model for Successful Management Communication
Module 5: Communication Evaluation
This training program is designed for top management level; those saddled with strategic responsibility, e.g.
Strategic Growth, Strategic Planning and Strategic Management, those who would think for others to move and
those who are responsible for organizational performance. Participants will gain insight on the highly important
concept of Leadership and Strategy.
The training is highly practical as it encompasses Leadership video illustrations, a variety of case studies and
leadership exercises; it also requires participants to come up with real-life leadership challenges and problems
especially in their organizations which will be treated during the training.
COURSE OUTLINE
Introduction to the program/Pre-Assessment
Module 1: The Big Picture Formulation
     • Mission and Vision
     • Values and Culture
     • Corporate Essence
     • The Confluence of Visions
Module 2: Strategy Formulation for the Big Picture
     • Strategy for The Big Picture
     • Strategy Formulation Models
     • Strategy Formulating Process
     • Strategy Analysis
     • Managing the implementation Process
     • Strategy Evaluation
Module 3: Leadership in Strategic Management
     • Personal Leadership
     • Strategic Planning
     • Strategic Leadership Styles and Motivation
     • Building Strategic Alliances
     • Strategic Problem Solving – Models, Process and Decision
        Making
     • Leading with High Emotional Quotient
     • Strategic Team Leadership
     • Complete Strategic Leadership Checklist
Module 4: 5 Pivotal focus for Successful Strategic Leader
Case Studies and Assessment
Leaders-On-Line can be adapted for trainings like:
  • Leadership Training for Middle Level Managers
         • Supervisory Leadership Skills
        • Leadership Styles and Motivation
Today, Collaboration has become a must for many
 organizations. For a lot of companies, its either they
 collaborate or they die. When you Collaborate you have
 access to resources and capacities that you do not
 possess and you have the opportunity to achieve goals
 that you would not be able to achieve if you venture
                                                   TM
 alone. Collaboration is a Leverage Solution .
 Agile Collaboration has been designed to ensure the
 success of every, and we mean it; every collaboration,
 from How to Begin to How to End, The Stages and how
 to anticipate and handle different challenge you are
 bound to encounter
      COURSE OUTLINE
      Module 1: Collaboration; A Leverage Solution
         • What, Why, When and How
         • Stages of a Successful Collaboration
      Module 2: Formulating Your Collaborative Framework
      Module 3: Building Your Collaborative Framework
      Module 4: Sustaining Your Collaborative Engagement
      Module 5: Ending A Successful Collaboration
BENEFITS
  •   Know if Collaboration is the best way to accomplish your
      goals
  •   Know people to bring into your collaboration system        •   Executives and managers.
  •   Select the best Structure for your Collaboration           •   Training Managers
  •   Manage the Stages of Collaboration                         •   Team Leaders
  •   Develop the highly needed trust                            •   Head of Departments
  •   Hold effective collaboration meetings                      •   Marketers/High Level Sales Men
  •   Open up individual interest
  •   Design and utilize collaborative documents
  •   Anticipate and build Conflict Management System
  •   Establish and deploy Decision Making Protocol
  •   Develop Communication Plan
  •   Create Accountability Standards
  •   Create Joint Systems
  •   Create Ending Rituals
Leverage SolutionTM is a 360 degree training and business solution program that helps to build the overall
performance of individuals and businesses.
The conceptual framework of Leverage SolutionTM is built around the principle of the Lever which is one of the
most powerful principles since the existence of mankind postulated more than 2000 years ago Archimedes
believed that anything can be achieved through the principle of the Lever and 2100 years after, we at Simeon’s
Pivot have been able to painstakingly dig deep into this powerful Lever Principle and creatively designed peak
performance programs from the root of this principle that will always result in Growth, Increase and Solutions to
Problems.

                                            M-ADVANTAGE
                      Leverage Solution™ for Effort Magnification
     M Advantage is an in-depth teaching that relates the concept of Leverage to real life situation in a very
     unique way. It presents a simple way for you to understand how to strategically apply the principle of
       Leverage to your Advantage whether in your business, work or life. M Advantage can give Money
        Advantage, Material Advantage, Moment Advantage, Mirror Advantage, Market Advantage and
                                           Management Advantage

       Lessons in M Advantage can be deployed as an Organizational training program or a business
                                 solution. It’s perfect for your retreat.




                       Program Structure:

Part 1: The Core Principle of the Lever:
A deep teaching on the principle of the Lever and its relation to
everyday life and business
                                                            TM
Part 2: 4 Time Tested Indubitable Leverage Solutions
A journey into the Lever Machine to discover 4 tested and proven
indubitable concepts that always give this highly needed
Leverage; in here lies the secret of those who you admire and
wish to be like. (The Untold Secret of the successful)

Part 3: Essential Skills for Successful Leverage Relationship
A thorough teaching on the specific skills that is required for you
to initiate and sustain a smooth credible Leverage Relationship.

Part 4: M.A.D. Solution
M.A.D. Stands for “Mechanical Advantage Determinant”. It is a
powerful 5 step in-depth analysis/assessment of yourself or
your company that will not only tell you the type of Leverage
          TM
Solution that you should seek to break your limitations but
will go further to identify the specific Leverage Partners that will
help provide you the Leverage that you require to achieve your
overwhelming goals. It is also a powerful model for problem
solving.




                                                                                          Are you operating with a Pivot?

               Herein lies the major difference between the “working-successful people” and the “working-non-
                                                         successful people”
            To Avail your staff the benefits of M Advantage program, please call +234 1 8296094 or send your request
                                                    to info@simeonspivot.com
Every organization is limited to the Combined Effectiveness of her staff. Are your staffs truly as effective as
 required by your organizational goals and objectives? Optimize the day to day realities of your organization
 through this invaluable Personal Effectiveness Training.

COURSE OUTLINE                                              At the end of this program, participants will:
Introduction to the Program/Pre-Assessment                      •   Gain an accurate status of their effectiveness
Module 1:4 Personality Tests                                    •   Get responsible in the most critical area of work
Module 2: Personal Vision                                       •   Learn how to and adopt the habit of continuous self
                                                                    SWOT analysis
Module 3: Conducting a Self S.W.O.T. Analysis
                                                                •   Recognize the communication style that influences
Module 4: The Power Force: Attitude                                 any one on the cadre
Module 5: The 3 Critical areas of responsibilities              •   Learn various skills that helps to sustain smooth
Module 6: Draw-In Communication Skills                              relationship with diverse personalities
Module 7: Work-Life Balance for continuous effectiveness        •   Identify the most powerful force in any human life
                                                                    and begin to use it to their favor
Module 8: Personal Financial Effectiveness
                                                                •   Gain a deep insight of the Principle that successful
Module 9: Building and Sustaining Smooth Relationships              people can’t do without
Module 10: Developing a Personal Problem Solving Process        •   Develop their own unique potent problem solving
and Decision Making Process                                         and decision making process
Module 11: The Principle of Leverage                            •   Ultimately have a more holistic control of their
                                                                    personal life
Personal Development Plan (Work Book)                           •   Go with a personal development plan that will
                                                                    sustain the paradigm
In today’s dynamic business environment, Presentation is largely judged more by how the message is said
compared to what is said. As the “how” goes a long way to establish the meaning of what is being said. You are
“seen” before you are “heard”; heard before you are “understood”; the synchronization of being seen, heard and
understood requires skills and that is exactly what this course is designed for.
Flawless Presentation has been designed with the necessary competence required to deliver a flawless,
captivating and convincing presentation at all times.
This training encompasses Sales Presentation, Idea Presentation, Business Presentation, Product Presentation,
and Key Note Speaking, Motivational Speaking and Training.
                                                     At the end of this Training Program, participants will:
COURSE OUTLINE                                       • Acquire the technical secrets behind a continuous flowing
  •   Introduction :Presentation “What and Why”          presentation.
  •   Module 1: Presentation Energies                • Identify different presentation energies and how to create
  •   Module 2: Segmentation of Presentation             them
  •   Module 3: Stage Presence and Performance       • Identify 5 key things to consider before you start
  •   Module 4: Forms of presentation                    presenting.
  •   Module 5: Major Presentation Loopholes and     • Recognize the major loophole in any type of presentation
      h          how to overcome them                    and learn how to overcome them.
  •   Module 6: Special Presentation Situations      • Learn the secret of designs that appeal to audience
                                                     • Be able to break their presentations into easily deliverable
  •   Module 7: What lies beyond effective
                                                         and audience friendly structure.
      Preparation?
                                                     • Learn the best way to ensure you don’t forget anything.
Practical Presentation Exercise                      • Gain robust insight into divers types of Presentation.
                                                     • Instantly get accustomed to a new habitat called ‘STAGE’.
Time is man’s most valuable asset, irrespective of who you are and what you do. Time neither has respect nor
regard for anyone, it does not take cognizance of what you are doing or not doing, it does not notice you; it just
ticks.(Tick; Tick; says the clock).
This unique “time enlightening” course is designed to be as practical as possible, you will understand that the your
ability to manage” yourself/ your task” to be in tune with available time is a key success tool to effective day to day
operation not exactly “managing time” because it is impossible to manage what cannot be influenced; like time;
attempting         to     manage     time      is     like    attempting        to     manage         the     weather.

Our Time Quotient Test will reveal where you stand in the perception of time, how your time paradigm influences
your day to day work and furthermore, the longtime negative or positive effect of your time paradigm on your
health.

      COURSE OUTLINE                                                     You will learn how to:
      Pre Training Assessment: Time Quotient Test                           •   Systematically prioritize
      Module 1: The Myth of Time                                            •   Effectively Delegate
                                                                            •   Block time leaks
      Module 2: Your Time and you
                                                                            •   Kill time wasters
      Module 3: Your time and goals
                                                                            •   Overcome Procrastination
      Module 4: Your time and work                                          •   Develop the art of Anticipating
      Module 5: Your time and people                                        •   Effectively deploy energy
      Module 6: Your time and tomorrow                                      •   Get more organize
      Module 7: Time Quotient Test Result Analysis
Do you know that moving a vehicle from one place to another is the easiest part of your driver’s
job? Our experience in drivers training reveals that countless drivers lack respect, effective
communication, good hygiene, good dress sense, punctuality, bad vehicle maintenance, and more,
resulting into continuous conflict between drivers and their managers, superior and the people
they drive.
This drivers training program has been designed to solve all the various issues you encounter with
your driver(s) and it accommodates literate, semi-literate and illiterate drivers. It is practically an
Instantaneous Driver’s Make Over Workshop.

COURSE OUTLINE
INTRODUCTION AND PRE- ASSESSMENT
MODULE 1: THE EXECUTIVE CHAUFFEUR
    •  Who is a Chauffeur?
    •  What kind of person makes a good Chauffeur?
    •  What knowledge and skills does a Chauffeur need?
       MODULE2: ASSET (AUTO-MOBILE) MANAGEMENT (VEHICLE LITERACY)
    •  Pre-trip inspection
    •  First-rate Vehicle maintenance
    •  Extensive Knowledge of vehicle’s Under Bonnet (Engine Oil, Leaks, Hoses, Oil,
        Coolant, Fluids, Belts, Vehicle’s tires, brakes, windshield wipers, lights, oil, fuel e.t.c.)
    •  Detailed Under-Bonnet Practical
MODULE 3: ROAD MANAGEMENT
    •  Traffic rules and regulation....Highway codes
    •  Advance Driving and Defensive Driving
       Maximizing Mirrors
       Avoiding Blind Spots
       Speed and Space Management
       Rain Driving/Night Driving
       Collision Avoidance Technique
       Accident Scene Instructions
       Do’s and Don’ts of Driving, and lots more.
MODULE 4: BOSS MANAGEMENT
    •  Interpersonal Relationship (4Ps of Relationship)
    •  Giving and Earning Respect
    •  Excellent Communication
    •  Maximizing passenger comfort                                               Our value proposition to you:
    •  Etiquette and Confidentiality Issues                                              •     Cost reduction from first rate maintenance culture, and removal of
    •  Highway Security Detective Measures                                                     fees paid for highway offences
    •  How to project a company’s positive image                                         •     Smooth interpersonal relationship between drivers and those they
MODULE 5: PERSONALITY MANAGEMENT                                                               drive helping work flow better
    •  Dressing                                                                          •     Morals and Values including honesty, integrity, patience,
    •  Time Management                                                                         tolerance, and truthfulness will be subtly and methodically
    •  Wrong Inward and Outward Traits to shun                                                 inculcated into your drivers.
    •  Right Inward and Outward Traits embrace                                           •     Drivers will develop better self-management in areas like dressing,
    •  General Personal Effectiveness                                                          hygiene, punctuality
    •  As we go: Your Driving and You (You Are What You Drive)                           •     More comfort for staff as a result of better driving from a thorough
                                                                                               defensive and advance driving class
Office Address
        1st Floor, Front Wing
19, Town Planning Way, Ilupeju Lagos
      Phone: +234 (1) 8296094
   Email: info@simeonspivot.com
      www.simeonspivot.com

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Simeon's pivot training brochure

  • 2. TABLE OF CONTENT Table of Content 2 What we do 3 Corporate Training 4 Building a Highly Collaborative Team 5 Managing and Improving Employee Performance 6 Implementing Performance Improvement Plan 7 Performance Appraisal Optimization for Continuous Performance Improvement 8 Optimizing the Performance of Your A, B, and C Team Members 9 Point to Point Communication Strategy for Employee Performance Improvement 10 Strategic Leadership for Successful Strategic Management 11 Leaders On Line 12 Agile Collaboration 13 Leverage SolutionsTM 14 Personal Effectiveness for Today’s Employees 15 Flawless Presentation 16 Your Time and You 17 The Executive Chauffeur 18 Contact Us 19
  • 3. What We Do Simeon’s Pivot is a Management training and consulting firm with a focus on PERFORMANCE IMPROVEMENT. We work with our clients (both individuals and corporate) to bring about enhanced performance by closing the performance gaps through our  Status Revealing Diagnosis and Assessments  Training and Development  Performance Management  Leverage SolutionTM  Human Resources Consulting We help solve Organizational problems, develop strategies, alter weak unproductive processes and optimize the performance of your employee and organization.
  • 4. Simeon’s Pivot Corporate Training We are exceptional in designing Customized Targeted Management Training Programs based on the results of ours Status Revealing Training Need Analysis or your identified needs, hereby addressing specific performance need at each level of your organization. Our highly informative training programs are strictly trainee centered and solution focused; we design our programs with your staff in mind. Each of our training programs has been designed to equip your staff with the necessary apparatus to face the numerous challenging situations they are bound encounter while performing their day to day operations. Our training will improve their knowledge, skill and attitude. In-Plant Training: We can modify the title, content, objectives and overall focus of any of our training to meet your specific training need and delivered in house. Customized Course Design: Have you discovered areas of training need in your organization, which is not in this brochure; then we will help you design targeted courses to meet those identified needs Our Training Divisions Include:  Sales Management  Marketing  Customer Service  Performance Management  Leadership Development  Personal Skill Development o Time Mastery o Presentation o Personal Effectiveness o Effective Communication o Interpersonal Skills  Collaboration  Mentoring  Human Capital Management  Workplace Ethics  Corporate Governance  Financial Management  Driver/Chauffeur Training
  • 5. A team is not just a set of people working together, to achieve ‘’team’’ status, members must have the capability to collaborate and complement each other continuously under a tranquil environment, as the successful operations of any team is their ability to effectively collaborate.. We will not just teach; we will build your team as this training involves numerous team building exercises. COURSE OUTLINE Module 1: Understanding the Concept “TEAM” • Teaming Teams within Team • Team, Team-Work and The work of the team • Team Constituents • Team Cycle • Team Chatter Module 2: Collaboration Framework for Improved Team Performance • 4 Stages of Team Collaboration • Engaging the Collaborative Process • Combating the Challenges of Team Collaboration Module 3: Team work Essentials for continuous High Performance • Self-Management for Teams • Problem Solving for Teams • Decision Making for Teams • Action Planning for Teams Module 4: Indispensable Skills for High Performing Teams • Communicating within Team • Assertiveness within Team • Interpersonal Relation within Team • Criticism within Team Module 5: Emotional Intelligence for High Performing Team • Emotional Intelligence and Team Success • Core Emotional Intelligence Ability • Increase your Emotional Quotient Module 6: Conflict Management • Identifying the causes of Conflict • Types of Conflict • Preventing Conflict • Resolving Conflicts
  • 6. ‘…the performance of a worker is not the responsibility of the worker but that of the manager’ (Peter Drucker) The most daunting task of a supervisor or manager is managing the performance of their subordinates. Every manager’s successful performance is as a result of the cumulative successful performance of their subordinate, this singular factor makes it expedient for Managers and Supervisors to positively and knowledgably embrace the task of managing and improving employee performance. This program focuses on the highly needed skills, gap revealing assessments, strategies, models and tools that will develop any manager or supervisor’s capacity to continuously and effectively manage and improve the inherent talents. COURSE OUTLINE Introduction: Performance Management (An Overview) • About Performance Management • The role of managers in Performance Management Process Module 1: Talent Management For Performance Improvement • Talent management; The Importance • Identifying, Nurturing and Developing The Talents in Others • Employee Engagement • Talent Differentiation for Performance Improvement • Competency Framework for Better Employee Performance Module 2: Performance Improvements • Factors Influencing Employee Performance • Performance Analysis • Performance Improvement Process • Performance Improvement Model/Framework • Developing and Implementing Performance Improvement Plan Module 3: Performance appraisal for Performance Improvement • What Performance Appraisal is and what it is not • The different methods of Performance Appraisal • The Shifting Paradigm of Performance Appraisal • Effective Appraisal Discussion (Framing, Disagreement Criticism, Feedback) • Choosing The Right Appraisal Criteria • The Effective Performance Appraisal System Module 4 : Required Performance Improvement Skills for Managers
  • 7. Do any of these statements sound familiar? • My employee’s performance just won’t change no matter what. • Dealing with a problem employee wastes my time. • The employee’s performance isn’t my problem. She just needs to accomplish more. • I know that employee is underperforming simply to frustrate me. • Poor performers are a waste of time. Replacing them is faster and easier. • I don’t care if a poor performer is having personal issues. Let him deal with it on his own time. • I don’t like the employee. I don’t want her working for me anymore anyway. • If he wasn’t so lazy, he’d get the job done. • Of course she knows what’s expected of her. • Who is he really hurting anyway? If I ignore him, he’ll eventually go away. • As soon as I use a PIP, the employee gets angry and blames me. I don’t want the hassle. If you can relate any of statements above to your company, then set employees up for Improved Performance by following our Performance Improvement Plan Process This training is designed for • Managers responsible for the performance of others • Heads of Departments • Human Resources Managers • Team Leaders • Supervisors COURSE OUTLINE Module 1: Conceptualizing Performance Improvement Plan Participants will learn how to: Module 2: Deciding to implement a Performance • Identify the costs of poor performance. • Gain an understanding of how to approach a PIP Improvement Plan effectively and reduce risk. • Is PIP the best option • Assess whether a PIP should be implemented. • PIP Decision Tree • Learn how the PIP relates to other elements of Module 3: Before Implementing PIP the performance management process. • Handling PIP Discussion • Understand performance decision tree • Handling Employee Reactions • Effectively link decision tree to employee • Just before PIP(COACHING) performance Module 4: Implementing PIP • Know how to carry out effective performance • (+) or (-) PIP discussion • The Implementer’s Metric • Relate the PIP process to the employment brand • The Employee’s Metric and risk tolerance of the organization • Moon Jumping PIP • Post-PIP
  • 8. Performance Appraisal is one of the most important tools available for management to be continuously aware of the performing ability of individual workers; this without doubt is critical to the continuous growth of the organization in terms operations, service quality and customer satisfaction. Performance Appraisal, however is a two edged critical resource, if designed, deployed and utilized effectively it will achieve continuous improvement in performance of staff, if however it’s deployment is associated with lack of proper understanding by the users, it becomes a tool for demotivation, stiff relationships and eventually declining performance. You can’t however decide not to measure performance as it is no more news that organizations that intentionally measure and manage the performance of their employees outperform organizations that don’t. So the question is “what do you do”? and the answer is simple; “train your staff about the intricacies of Performance Appraisal. COURSE OUTLINE In this training, your people will: Module 1: Conceptualizing Performance Appraisal • Get the buy-in necessary for a successful Performance Module 2: The associated Dysfunctions of Appraisal system. • Identify reasons why they have not been able to harness Performance Appraisal Benefits the benefits of Performance Appraisal. Module 3: 5 Major Challenges Crippling Performance • Imbibe communication system that makes performance Appraisal appraisal effective. • The critical elements of performance that should be Module 4: Performance Appraisal Techniques measured. Module 5: Deciphering Performance Appraisal • Identify the 6 Essentials for Optimal Performance Measurement Issues Appraisal. • Recognize the 5 major challenges of Performance Module 6: Performance Appraisal Communication Appraisal. System • Learn the various performance appraisal techniques Module 7: 360 Degree Feedback System available to them. • Identify workable Key Performance Indicators(KPI) and Module 8: Performance Appraisal Process precise standards for performance evaluation. Module 9: Post-Performance Appraisal for Performance Improvement
  • 9. PONDER! • Do you have that tingling feeling that your teams can perform better with a slightly different management style? • Can your managers say they are optimizing the full potential of their employees? • Have your mangers and team leaders identified and categorized their team members into different Performing PERSONAS using the 3 essential dimensions of employee productivity? • Do you know that most managers including your managers still subscribe to the numerous short-sighted People Management Myths out there? • Would your managers agree to the fact that there is more to Performance than the Performer • Which would your managers choose? "If it isn’t broke; why fix it" OR “Fix it even though it is not broken” In this powerful Team Leaders Program, Participants will learn: • How to categorize their team into A, B and C type for optimum performance management • The systematic approach for managing your A, B and C Players • The six most common types of Personas in every work place • The P.A.P. Employee Categorization & Absolute/ Relative Employee Ranking Style • Determine the best type of players or combinations that fits your organization • Quality Team Resourcing • How to consistently get the best from each individual employee • When exactly you should do away with a particular employee • How to use the limited time available to get the best from every players COURSE OUTLINE Module 1: Identifying your A, B and C Players Module 2: Meet the Six Persona of your team Module 4: Absolute Ranking versus Relative Ranking System Module 5: Managing “A” Player for Optimal Performance • In-Depth Analysis of “A” Player • Manager’s Mandate • Check-List • Motivation • Career Plan • Communication Module 6: Managing “B” Player for Optimal Performance • In-Depth Analysis of “B” Player This Program is designed for: • Manager’s Mandate Head of Departments • Check-List Executives and managers. • Motivation Supervisors • Career Plan • Communication Training Managers Module 7: Managing “C” Player for Optimal Performance Team Leaders • In-Depth Analysis of “C” Player Human Resources professionals • Manager’s Mandate in charge of training managers. • Check-List • Motivation • Career Plan • Communication Module 8: Synergizing your “A”, “B” and “C” Players Module 9: Coaching Styles for Each Player type This program comes with case studies, debates and a Performance Work-book
  • 10. The Pivot for every successful Performance Improvement Strategy is Point to Point Communication. Everyone claims to know the power of effective communication but without clear evidence of its progressive effect. Team Leaders and Managers must now be strategic in their “Management Communication” as the effectiveness of your communication is directly proportional to the achievement of your strategic goals. The truth is Effective “Management Communication” can optimize Performance but it has to be strategic. This unique Practical “Management Communication” training program will open your managers to the power of point management communication at every touch point. Participants will learn: • Practical communication patterns that produce result and continuously improve performance • Today’s best practices for effective communication • 7 Pivotal Communication Point every manager must touch every day for optimal performance of their team • Develop a good communication culture • Principle of Encoding • Practical Communication model for smooth day to day communication • How to set communication mile stones and act on them • How to develop usable Communication Constitution COURSE OUTLINE Module1: Communicate to accelerate • Principle of Encoding • Hall mark of effective communication • Communication Constitution Module2: Charting Your Communication • 5 Main Communication Frequencies • Setting up your Communication Chart Module 3: Management Communication • 7 Different Essential Management Communication touch points expounds on: i. Ideal Outcomes and Challenges ii. Insight iii. If and Then iv. Execution v. Case Studies Module 4: Model for Successful Management Communication Module 5: Communication Evaluation
  • 11. This training program is designed for top management level; those saddled with strategic responsibility, e.g. Strategic Growth, Strategic Planning and Strategic Management, those who would think for others to move and those who are responsible for organizational performance. Participants will gain insight on the highly important concept of Leadership and Strategy. The training is highly practical as it encompasses Leadership video illustrations, a variety of case studies and leadership exercises; it also requires participants to come up with real-life leadership challenges and problems especially in their organizations which will be treated during the training. COURSE OUTLINE Introduction to the program/Pre-Assessment Module 1: The Big Picture Formulation • Mission and Vision • Values and Culture • Corporate Essence • The Confluence of Visions Module 2: Strategy Formulation for the Big Picture • Strategy for The Big Picture • Strategy Formulation Models • Strategy Formulating Process • Strategy Analysis • Managing the implementation Process • Strategy Evaluation Module 3: Leadership in Strategic Management • Personal Leadership • Strategic Planning • Strategic Leadership Styles and Motivation • Building Strategic Alliances • Strategic Problem Solving – Models, Process and Decision Making • Leading with High Emotional Quotient • Strategic Team Leadership • Complete Strategic Leadership Checklist Module 4: 5 Pivotal focus for Successful Strategic Leader Case Studies and Assessment
  • 12. Leaders-On-Line can be adapted for trainings like: • Leadership Training for Middle Level Managers • Supervisory Leadership Skills • Leadership Styles and Motivation
  • 13. Today, Collaboration has become a must for many organizations. For a lot of companies, its either they collaborate or they die. When you Collaborate you have access to resources and capacities that you do not possess and you have the opportunity to achieve goals that you would not be able to achieve if you venture TM alone. Collaboration is a Leverage Solution . Agile Collaboration has been designed to ensure the success of every, and we mean it; every collaboration, from How to Begin to How to End, The Stages and how to anticipate and handle different challenge you are bound to encounter COURSE OUTLINE Module 1: Collaboration; A Leverage Solution • What, Why, When and How • Stages of a Successful Collaboration Module 2: Formulating Your Collaborative Framework Module 3: Building Your Collaborative Framework Module 4: Sustaining Your Collaborative Engagement Module 5: Ending A Successful Collaboration BENEFITS • Know if Collaboration is the best way to accomplish your goals • Know people to bring into your collaboration system • Executives and managers. • Select the best Structure for your Collaboration • Training Managers • Manage the Stages of Collaboration • Team Leaders • Develop the highly needed trust • Head of Departments • Hold effective collaboration meetings • Marketers/High Level Sales Men • Open up individual interest • Design and utilize collaborative documents • Anticipate and build Conflict Management System • Establish and deploy Decision Making Protocol • Develop Communication Plan • Create Accountability Standards • Create Joint Systems • Create Ending Rituals
  • 14. Leverage SolutionTM is a 360 degree training and business solution program that helps to build the overall performance of individuals and businesses. The conceptual framework of Leverage SolutionTM is built around the principle of the Lever which is one of the most powerful principles since the existence of mankind postulated more than 2000 years ago Archimedes believed that anything can be achieved through the principle of the Lever and 2100 years after, we at Simeon’s Pivot have been able to painstakingly dig deep into this powerful Lever Principle and creatively designed peak performance programs from the root of this principle that will always result in Growth, Increase and Solutions to Problems. M-ADVANTAGE Leverage Solution™ for Effort Magnification M Advantage is an in-depth teaching that relates the concept of Leverage to real life situation in a very unique way. It presents a simple way for you to understand how to strategically apply the principle of Leverage to your Advantage whether in your business, work or life. M Advantage can give Money Advantage, Material Advantage, Moment Advantage, Mirror Advantage, Market Advantage and Management Advantage Lessons in M Advantage can be deployed as an Organizational training program or a business solution. It’s perfect for your retreat. Program Structure: Part 1: The Core Principle of the Lever: A deep teaching on the principle of the Lever and its relation to everyday life and business TM Part 2: 4 Time Tested Indubitable Leverage Solutions A journey into the Lever Machine to discover 4 tested and proven indubitable concepts that always give this highly needed Leverage; in here lies the secret of those who you admire and wish to be like. (The Untold Secret of the successful) Part 3: Essential Skills for Successful Leverage Relationship A thorough teaching on the specific skills that is required for you to initiate and sustain a smooth credible Leverage Relationship. Part 4: M.A.D. Solution M.A.D. Stands for “Mechanical Advantage Determinant”. It is a powerful 5 step in-depth analysis/assessment of yourself or your company that will not only tell you the type of Leverage TM Solution that you should seek to break your limitations but will go further to identify the specific Leverage Partners that will help provide you the Leverage that you require to achieve your overwhelming goals. It is also a powerful model for problem solving. Are you operating with a Pivot? Herein lies the major difference between the “working-successful people” and the “working-non- successful people” To Avail your staff the benefits of M Advantage program, please call +234 1 8296094 or send your request to info@simeonspivot.com
  • 15. Every organization is limited to the Combined Effectiveness of her staff. Are your staffs truly as effective as required by your organizational goals and objectives? Optimize the day to day realities of your organization through this invaluable Personal Effectiveness Training. COURSE OUTLINE At the end of this program, participants will: Introduction to the Program/Pre-Assessment • Gain an accurate status of their effectiveness Module 1:4 Personality Tests • Get responsible in the most critical area of work Module 2: Personal Vision • Learn how to and adopt the habit of continuous self SWOT analysis Module 3: Conducting a Self S.W.O.T. Analysis • Recognize the communication style that influences Module 4: The Power Force: Attitude any one on the cadre Module 5: The 3 Critical areas of responsibilities • Learn various skills that helps to sustain smooth Module 6: Draw-In Communication Skills relationship with diverse personalities Module 7: Work-Life Balance for continuous effectiveness • Identify the most powerful force in any human life and begin to use it to their favor Module 8: Personal Financial Effectiveness • Gain a deep insight of the Principle that successful Module 9: Building and Sustaining Smooth Relationships people can’t do without Module 10: Developing a Personal Problem Solving Process • Develop their own unique potent problem solving and Decision Making Process and decision making process Module 11: The Principle of Leverage • Ultimately have a more holistic control of their personal life Personal Development Plan (Work Book) • Go with a personal development plan that will sustain the paradigm
  • 16. In today’s dynamic business environment, Presentation is largely judged more by how the message is said compared to what is said. As the “how” goes a long way to establish the meaning of what is being said. You are “seen” before you are “heard”; heard before you are “understood”; the synchronization of being seen, heard and understood requires skills and that is exactly what this course is designed for. Flawless Presentation has been designed with the necessary competence required to deliver a flawless, captivating and convincing presentation at all times. This training encompasses Sales Presentation, Idea Presentation, Business Presentation, Product Presentation, and Key Note Speaking, Motivational Speaking and Training. At the end of this Training Program, participants will: COURSE OUTLINE • Acquire the technical secrets behind a continuous flowing • Introduction :Presentation “What and Why” presentation. • Module 1: Presentation Energies • Identify different presentation energies and how to create • Module 2: Segmentation of Presentation them • Module 3: Stage Presence and Performance • Identify 5 key things to consider before you start • Module 4: Forms of presentation presenting. • Module 5: Major Presentation Loopholes and • Recognize the major loophole in any type of presentation h how to overcome them and learn how to overcome them. • Module 6: Special Presentation Situations • Learn the secret of designs that appeal to audience • Be able to break their presentations into easily deliverable • Module 7: What lies beyond effective and audience friendly structure. Preparation? • Learn the best way to ensure you don’t forget anything. Practical Presentation Exercise • Gain robust insight into divers types of Presentation. • Instantly get accustomed to a new habitat called ‘STAGE’.
  • 17. Time is man’s most valuable asset, irrespective of who you are and what you do. Time neither has respect nor regard for anyone, it does not take cognizance of what you are doing or not doing, it does not notice you; it just ticks.(Tick; Tick; says the clock). This unique “time enlightening” course is designed to be as practical as possible, you will understand that the your ability to manage” yourself/ your task” to be in tune with available time is a key success tool to effective day to day operation not exactly “managing time” because it is impossible to manage what cannot be influenced; like time; attempting to manage time is like attempting to manage the weather. Our Time Quotient Test will reveal where you stand in the perception of time, how your time paradigm influences your day to day work and furthermore, the longtime negative or positive effect of your time paradigm on your health. COURSE OUTLINE You will learn how to: Pre Training Assessment: Time Quotient Test • Systematically prioritize Module 1: The Myth of Time • Effectively Delegate • Block time leaks Module 2: Your Time and you • Kill time wasters Module 3: Your time and goals • Overcome Procrastination Module 4: Your time and work • Develop the art of Anticipating Module 5: Your time and people • Effectively deploy energy Module 6: Your time and tomorrow • Get more organize Module 7: Time Quotient Test Result Analysis
  • 18. Do you know that moving a vehicle from one place to another is the easiest part of your driver’s job? Our experience in drivers training reveals that countless drivers lack respect, effective communication, good hygiene, good dress sense, punctuality, bad vehicle maintenance, and more, resulting into continuous conflict between drivers and their managers, superior and the people they drive. This drivers training program has been designed to solve all the various issues you encounter with your driver(s) and it accommodates literate, semi-literate and illiterate drivers. It is practically an Instantaneous Driver’s Make Over Workshop. COURSE OUTLINE INTRODUCTION AND PRE- ASSESSMENT MODULE 1: THE EXECUTIVE CHAUFFEUR • Who is a Chauffeur? • What kind of person makes a good Chauffeur? • What knowledge and skills does a Chauffeur need? MODULE2: ASSET (AUTO-MOBILE) MANAGEMENT (VEHICLE LITERACY) • Pre-trip inspection • First-rate Vehicle maintenance • Extensive Knowledge of vehicle’s Under Bonnet (Engine Oil, Leaks, Hoses, Oil, Coolant, Fluids, Belts, Vehicle’s tires, brakes, windshield wipers, lights, oil, fuel e.t.c.) • Detailed Under-Bonnet Practical MODULE 3: ROAD MANAGEMENT • Traffic rules and regulation....Highway codes • Advance Driving and Defensive Driving Maximizing Mirrors Avoiding Blind Spots Speed and Space Management Rain Driving/Night Driving Collision Avoidance Technique Accident Scene Instructions Do’s and Don’ts of Driving, and lots more. MODULE 4: BOSS MANAGEMENT • Interpersonal Relationship (4Ps of Relationship) • Giving and Earning Respect • Excellent Communication • Maximizing passenger comfort Our value proposition to you: • Etiquette and Confidentiality Issues • Cost reduction from first rate maintenance culture, and removal of • Highway Security Detective Measures fees paid for highway offences • How to project a company’s positive image • Smooth interpersonal relationship between drivers and those they MODULE 5: PERSONALITY MANAGEMENT drive helping work flow better • Dressing • Morals and Values including honesty, integrity, patience, • Time Management tolerance, and truthfulness will be subtly and methodically • Wrong Inward and Outward Traits to shun inculcated into your drivers. • Right Inward and Outward Traits embrace • Drivers will develop better self-management in areas like dressing, • General Personal Effectiveness hygiene, punctuality • As we go: Your Driving and You (You Are What You Drive) • More comfort for staff as a result of better driving from a thorough defensive and advance driving class
  • 19. Office Address 1st Floor, Front Wing 19, Town Planning Way, Ilupeju Lagos Phone: +234 (1) 8296094 Email: info@simeonspivot.com www.simeonspivot.com