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Microsoft Lync: Communication Innovation
About Sentri



                                 Israel - Development &
     Business since 1999                Engineering




      Partner of the Year
Microsoft 2010/2011 Northeast

      Partner of the Year
Microsoft 2011 Northeast VOICE
Depth & Breadth of Solutions & Expertise




                  Strategic Service         Professional Service Managed Services Cloud Services

                   SharePoint         Infrastructure            Support Center       Office 365
                   Dynamics CRM       Platform                  Systems Management   Dynamics CRM Online
                   Custom Development Security & Identity       Client Services      Intune
                                      ContactCenter-I3                               Azure
                                      System Center
                                      UC– Lync, Video, Exchange




              Copyright 2012 © Sentri, Inc. All rights reserved.
Server Platform          Portals and    Managed
Dynamics CRM           Unified          Virtualization                               System              Collaboration   Services
                    Communications                                Desktop         Management




                                              Server                                  Active Directory
      Sales                                                                                                               Help Desk
                                             SCVMM                                    Cloud Strategy
    Marketing                                                                                                               Tier II
 Customer Service
                                         High Availability       Windows 7              Data Center
                                                                                                             Portals       Tier III
                                                         Overall Microsoft Strategy
                                                                   App-V                                   Workflow
                                                                 Platform
                        Exchange                                   SCCM                                      Search
                                                                   Cloud
                    Unified Messaging
                     Enterprise Voice                   Unified Communication and
                                                               Collaboration
                                                                   CRM




                                         On-Premises                           In the Cloud
Integrated Microsoft Solutions
                                          Presentation


                                    SharePoint Server

        Extranets    Intranets     Dashboards        Analytic     Scorecards        Workflow
                                                      Views

                        Structured Process Management
                                   CIM/Contact Center

                     CRM                                                ERP

                            Communications Platform

                                             Lync

                                    Exchange 2010

                                         Platform


                                                                                         Remote
Virtualization                    Monitoring                           Integratio        Access
                 SQL Server                         Security
                                                                       n Services
                          Copyright 2012 © Sentri, Inc. All rights reserved.
Core Interactive Components

E-Mail                                                                               Intranet/Extranet
Collaboration                                                                        Workflow/Forms
Unified Messaging                                                                    Document Management
Shared Calendars    Exchange                                     SharePoint          Content Management
Managed Folders                                                                      Search
Mobile                                                                               Business Intelligence
Protection                                                                           Collaboration
                                                                                     Protection




                                              Lync
                      VoIP                                           Collaboration
                      Chat                                           Presence
                      Video                                          Protection
                      Conferencing




                            Copyright 2012 © Sentri, Inc. All rights reserved.
Market Momentum - 2007




2007
The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused
with permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's analysis of
how certain vendors measure against criteria for that marketplace, as defined
by Gartner. Gartner does not endorse any vendor, product or service depicted
in the Magic Quadrant, and does not advise technology users to select only
those vendors placed in the "Leaders" quadrant. The Magic Quadrant is
intended solely as a research tool, and is not meant to be a specific guide to
action. Gartner disclaims all warranties, express or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular
purpose.

SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications, 2007” by Bern Elliot,
August 20,2007

The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note
and should be evaluated in the context of the entire report. View the full Gartner report,
compliments of Microsoft, at
http://mediaproducts.gartner.com/reprints/microsoft/article3/article3.html.
Market Momentum - 2008




 2008
 The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with
 permission. The Magic Quadrant is a graphical representation of a marketplace at
 and for a specific time period. It depicts Gartner's analysis of how certain vendors
 measure against criteria for that marketplace, as defined by Gartner. Gartner does
 not endorse any vendor, product or service depicted in the Magic Quadrant, and
 does not advise technology users to select only those vendors placed in the
 "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and
 is not meant to be a specific guide to action. Gartner disclaims all warranties,
 express or implied, with respect to this research, including any warranties of
 merchantability or fitness for a particular purpose.

 SOURCE: Gartner, Magic Quadrant for Unified Communications, 2007”




Microsoft Confidential - NDA Only                                                       8
Market Momentum - 2009




2009
The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused
with permission. The Magic Quadrant is a graphical representation of a marketplace
at and for a specific time period. It depicts Gartner's analysis of how certain vendors
measure against criteria for that marketplace, as defined by Gartner. Gartner does
not endorse any vendor, product or service depicted in the Magic Quadrant, and
does not advise technology users to select only those vendors placed in the
"Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is
not meant to be a specific guide to action. Gartner disclaims all warranties, express or
implied, with respect to this research, including any warranties of merchantability or
fitness for a particular purpose. This Magic Quadrant graphic was published by
Gartner, Inc. as part of a larger research note and should be evaluated in the context
of the entire report. The Gartner report is available upon request from Microsoft.

SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”
Gartner UC Magic Quadrant 2010
Exchange UM                               UC Magic Quadrant 2010
  Strengths in Exchange UM
  include calendaring integration
  through Exchange 2010, as well
  as UM and text-to-speech
  rendering.

Lync Server 2010
  Called out as a potential “stand-
  alone telephony service” with the
  ability to integrate with existing
  PBX’s.

UC Leading Vendors
  Reduction in number of UC
  leading vendors - there are only
  three compared to last year’s
  report that named six!
                                       Source: Gartner July 2010
Gartner UC Magic Quadrant 2011
Exchange UM                               UC Magic Quadrant 2011
  Strengths in Exchange UM
  include calendaring integration
  through Exchange 2010, as well
  as UM and text-to-speech
  rendering.

Lync Server 2010
  Called out as a potential “stand-
  alone telephony service” with the
  ability to integrate with existing
  PBX’s.

UC Leading Vendors
  Reduction in number of UC
  leading vendors - there are only
  three compared to last year’s
  report that named six!
                                       Source: Gartner August 2011
Microsoft Business Productivity Components

            Best Productivity Experience
           Across PC, Phone, and Browser                        The Cloud On Your Terms




                                                                                  Online




                                                       On-premises




      Unified            Business          Enterprise Content
                                                                  Collaboration     Enterprise Search
   Communications      Intelligence          Management


                                      Unified Business Platform
Barriers to a More Connected Experience




                             Distributed teams,
                          partners, and customers




                                                      High cost of
    Lack of integration
                                                    communications
Communications Shift
Bringing people & information together with software

                                                                                                                                                         Overall
                  Enterprise                                                                                                                              Costs
                  Telephony                                                                                                                              Down




                                          Separate Management
                 E-mail &                                                                       Unified
            Instant Messaging                                                                 Experience




                                                                                                                                     Common Management
                  Audio




                                                                         Unified Messaging
                Conference




                                                                                                                      Conferencing
                                                                                             Messaging

                                                                                                         Telephony
                                                                                                         Enterprise
                                                                              E-mail &
                  Video




                                                                                              Instant
                Conference
                  Web
                Conference

                 Voice Mail
                                                                                                Platform

     •   Non-integrated communication silos
                                                                •   Horizontally integrated common platform for UC
     •   Inefficient communications
                                                                •   Standards-based distributed architecture
     •   Communications overload
                                                                •   Accessibility in the entire network
     •   Parallel infrastructures with separate
                                                                •   One common database and management tools
         management tools
What is driving Employees to be Overwhelmed?

Growth in Workforce Distribution

▪ Shifting workforce: About 1/3 of US workers are currently freelance staff
▪ Work from home: 63 million will telecommute in the US by 2016



Lack of Technology Integration
▪ Overwhelmed: Businesses average more than six communications devices and almost five
  communications applications per employee
▪ Frustrated: Collaboration inefficiencies waste up to 25% of staff time
▪ Home: Employees have more access to advanced technology at home than at work.



Demand for New Modalities

▪ Mobile phone: New PC: 600 million smart-phones will be used for business in 2011
▪ Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW
Transformation of Communications
          1987       1997
1977                            2007
Common Communication Silos
Microsoft Communications Offering
   Instant                             Video                                        Web               E-mail and          Audio
Messaging (IM)      Voice Mail      Conferencing            Telephony            Conferencing         Calendaring      Conferencing




                                                                                         Instant
                                     Telephony and                                      Messaging
                                      Voice Mail                       Unified
                                        User           E-mail and    Conferencing:      User
     User                            Experience
                                                       Calendaring   Audio, Video,                                         User
                                                                         Web         Experience
  Experience                                                                                                            Experience

                    User             Authentication
                                                             User                    Authentication     User
  Authentication
                   Experience        Administration   Unified Experience
                                                         Experience                  Administration
                                                                                                      Experience
                                                                                                                        Authentication
                                                                                                                        Administration
  Administration
                                        Storage                                         Storage
     Storage                                                                                                               Storage



                   Authentication                          Authentication
                                                        Authentication                                Authentication
                   Administration                          Administration
                                                        Administration                                Administration
                      Storage                                  Storage
                                                                                                         Storage
                                                             Storage
                                                          Compliance




                                    On-Premises                               In the Cloud
Converged Voice Functionality
Lync delivers on critical voice features

                                                             Lync(2010)

                               Integrated conferencing experience  More options for devices (including
                               Enhanced 9-1-1 for NA                lower cost)
                               Survivable branch appliances        Call park and malicious call trace
                               Call admission control              Additional data center survivability
                                                                     options




                                Telephony and                                             Unified Conferencing:
                                   Voice Mail                                             Audio, Video, Web




     Microsoft Office Communications                                                  Microsoft Office Communications
     Server 2007                                               Instant                Server 2007 R2
                                                              Messaging
      “Anywhere access”                                                                 Desktop sharing
      IM and rich presence                                                              Dial-in audio conferencing
      Desktop integration                                                               Higher resolution video
      Voice features for mobile workers                                                 Single number reach
      Unified messaging with Microsoft                                                  Attendant console
       Exchange 2007                                                                     Response groups
      Audio and video conferencing                                                      SIP trunking
      Web conferencing (Microsoft Office Live
       Meeting client)
Redesigned Client – Lync 2010
Provide best-in-class end user experience and drive adoption

  Key Features
       •   Contact Cards
       •   Unified Contact Store
       •   Activity Feeds
       •   Fast Search
       •   Skill Search
       •   Frequent Contacts
       •   Conversation View
       •   Social Connector
New Connected Experience
  Find and connect with the      Stay connected with your network
         right people

  People Search   Skill Search   Unified Contact Store
                                                           Activity Feed
Bring Conferencing to Everyone
  Whatever You Choose                      Wherever You Are                    As Much As You Like


                                                                                  Web Conferencing




    Microsoft Lync™ 2010 and               Inside your organization
             webcam                                                              Video Conferencing
                                                                             Telepresence systems
                                                                             Extending A/V-enabled rooms
                                                                             Desktop with webcam




  Existing conferencing room with
    audio/video (A/V) capability


                                                     Mobile                      Audio Conferencing
                                                    workforce


                                    Customers/partners     Remote workers


  Telepresence and room systems            Outside the firewall
Click to Communicate from Office
Share your desktop video chat
Reply to e-mail with IM
Escalate to voice andMicrosoft Outlook
View presence within with a single click
Enterprise Voice – Client Improvements
The power of digital communication at your workplace
 Key Features
   • Separate phone
     environment
   • Voicemail access
   • Private line
   • Call delegation
   • Call routing
   • Call quality notification
   • Call park
   • Device transfer
Lync Server 2010 IP Phone Portfolio
    High



                                                                                                            Polycom CX3000




                                                                                           Polycom CX700



$   Mid



                                               Polycom CX600         Aastra 6725 iP




            Polycom CX500     Aastra 6721 iP



                       Common Area                      IW desk                       IW desk              Conference Room
                                                         (Low)                         (High)

                                                          Location
Enterprise Voice-PBX Deployment & Interop Scenarios
Lync Server 2010 offers customers multiple options to experience voice


           • Replace the PBX with a complete UC solution, like Sprint, Colombian National Police & Lionbridge
 Replace   • Lync 2010 meets enterprise telephony requirements.
           • Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase




           • Enhance the PBX with Full UC, like AT Kearney & Royal Dutch Shell
           • PBX phone left in place for transition, often with Simultaneous ringing used to have both
 Enhance     Communicator and PBX phone ring.
           • Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with
             feature loss including Mobile access.




           • Add conferencing, presence & IM to the PBX, like Intel
           • Audio, video, and web conferencing using Lync or audio and web conferencing using their existing
   Add       PBX phone. New “Join From” feature rings the user’s PBX phone automatically.
           • Gives organization the option to easily enable the voice capability in the future, but does not
             provide full UC capabilities such as mobile voice.
Lync Architecture
                                    Monitoring &      Other Server                          File
                                       CDR               Roles           Active
                                                                        Directory          Share



      Public IM
       Clouds                                                                                              UC endpoints
                            DMZ
                    MSN
AOL
        Yahoo              Data
                          Audio/V                         Inbound
                           ideo                           Routing

                                                          Outbound
                                                           Routing
                                                                                Lync
                                                          Voice Mail
                                                           Routing
      Remote
                                            Consolidated Front-End Server(s)
       Users                                     (Voice, M, Presence)
                            Lync
                            Edge    Consolidated or Expanded Front End
                           Server
                                                                                       Advanced
                                    Hub Transport            Unified                   Media GW
                                                            Messaging                                     PBX endpoints
       Federated
       Businesses
                                                                                       (Mediation
                                                                                         Server)


                                    Client Access             Mailbox
                                                              Server

                                                                                    PSTN


                                                                                                    PBX
                                     Exchange 2010 with UM


                                                                                                             Voicemail
                                                                                                             Messaging
Enterprise Voice – Server
The power of digital communication at your workplace.

      Key Features
         • Survivable branch
           appliance
         • Data center resiliency
         • Call admission control
         • Announcement service
         • Media bypass
         • E-911 for North
           America
         • Response group
           improvements
         • DISCUSS SBC
Decreasing Costs
Unified Communications Bring Immediate Cost Savings
                               Reduce Travel and Training Costs (20-40%)
                               Replace internal meetings, in-person training and customer / partner
                               visits with LiveMeeting

                               Reduce Real Estate & Facility Costs (30-40%)
                               Reduce office space per employee and improve space utilization with
                               telework and remote working

                               Reduce Telephony & Audio Conferencing Charges (10-40%)
                               Replace long distance and audio conferencing call charges with VoIP
                               and save the cost of office move for phones

                               Reduce the Cost of Voice Mail (20-60%)
                               Replace and consolidate disparate voice mail and fax systems with
                               Unified Messaging

                               Reduce IT Infrastructure and Administration Cost (up to 50%)
                               Extend existing investment while optimizing IT infrastructure by
                               consolidating servers and multiple vendor solutions
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
Environmental Sustainability
Unified Communications Reduce Carbon Emissions & Energy Use
                      Reduce Carbon From Business Travel & Commuting
                      Replace travel & commuting with interactive virtual meetings using
                      web, video and audio conferencing.


                      Reduce Carbon from Office Buildings
                      Reduce office space by enabling Telework and remote working.


                      Reduce Power Consumption
                      Reduce electricity consumption through the user of USB phones,
                      which consume far less power than conventional phones.


Power Consumption Cost Scenario

                             Time     Usage   Cost per   Cost per day   50,000
   Device    Watts    KW     (hrs)   (KWH)       KWH       per device   devices        Annual
IP Phone 1       7   0.007     24     0.168      $0.15          $0.03    $1,260      $459,900
IP Phone 2      12   0.012     24     0.288      $0.15          $0.04    $2,160      $788,400
  Catalina       0      0       0        0          0              0         0              0
Microsoft                                             Complete
      Onsite                                                  Explore a
                              Experience                                                the
     Solution                                                   Lync
                                Center                                               Evaluation
     Briefing                                                 Quickstart
                               Session                                                 Form


Link the business         A true-to-life, hands-         Get started with a      By completing the
architecture with         on session to help a           low-cost entry point    evaluation form at
technical architecture    decision makers                into the capability-    the end of the
to envision the best      understand how                 rich world of Unified   webinar will help us
solution, roadmap,        technologies will help         Communications.         understand your
and architecture.         address business                                       interests & needs.
                          problems.

Onsite Meeting            Contact Us
No Charge                 info@sentri.com




                         Copyright 2012 © Sentri, Inc. All rights reserved.

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Microsoft Lync: Communication Innovation

  • 2. About Sentri Israel - Development & Business since 1999 Engineering Partner of the Year Microsoft 2010/2011 Northeast Partner of the Year Microsoft 2011 Northeast VOICE
  • 3. Depth & Breadth of Solutions & Expertise Strategic Service Professional Service Managed Services Cloud Services SharePoint Infrastructure Support Center Office 365 Dynamics CRM Platform Systems Management Dynamics CRM Online Custom Development Security & Identity Client Services Intune ContactCenter-I3 Azure System Center UC– Lync, Video, Exchange Copyright 2012 © Sentri, Inc. All rights reserved.
  • 4. Server Platform Portals and Managed Dynamics CRM Unified Virtualization System Collaboration Services Communications Desktop Management Server Active Directory Sales Help Desk SCVMM Cloud Strategy Marketing Tier II Customer Service High Availability Windows 7 Data Center Portals Tier III Overall Microsoft Strategy App-V Workflow Platform Exchange SCCM Search Cloud Unified Messaging Enterprise Voice Unified Communication and Collaboration CRM On-Premises In the Cloud
  • 5. Integrated Microsoft Solutions Presentation SharePoint Server Extranets Intranets Dashboards Analytic Scorecards Workflow Views Structured Process Management CIM/Contact Center CRM ERP Communications Platform Lync Exchange 2010 Platform Remote Virtualization Monitoring Integratio Access SQL Server Security n Services Copyright 2012 © Sentri, Inc. All rights reserved.
  • 6. Core Interactive Components E-Mail Intranet/Extranet Collaboration Workflow/Forms Unified Messaging Document Management Shared Calendars Exchange SharePoint Content Management Managed Folders Search Mobile Business Intelligence Protection Collaboration Protection Lync VoIP Collaboration Chat Presence Video Protection Conferencing Copyright 2012 © Sentri, Inc. All rights reserved.
  • 7. Market Momentum - 2007 2007 The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications, 2007” by Bern Elliot, August 20,2007 The Magic Quadrant graphic was published by Gartner, Inc., as part of a larger research note and should be evaluated in the context of the entire report. View the full Gartner report, compliments of Microsoft, at http://mediaproducts.gartner.com/reprints/microsoft/article3/article3.html.
  • 8. Market Momentum - 2008 2008 The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Magic Quadrant for Unified Communications, 2007” Microsoft Confidential - NDA Only 8
  • 9. Market Momentum - 2009 2009 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”
  • 10. Gartner UC Magic Quadrant 2010 Exchange UM UC Magic Quadrant 2010 Strengths in Exchange UM include calendaring integration through Exchange 2010, as well as UM and text-to-speech rendering. Lync Server 2010 Called out as a potential “stand- alone telephony service” with the ability to integrate with existing PBX’s. UC Leading Vendors Reduction in number of UC leading vendors - there are only three compared to last year’s report that named six! Source: Gartner July 2010
  • 11. Gartner UC Magic Quadrant 2011 Exchange UM UC Magic Quadrant 2011 Strengths in Exchange UM include calendaring integration through Exchange 2010, as well as UM and text-to-speech rendering. Lync Server 2010 Called out as a potential “stand- alone telephony service” with the ability to integrate with existing PBX’s. UC Leading Vendors Reduction in number of UC leading vendors - there are only three compared to last year’s report that named six! Source: Gartner August 2011
  • 12. Microsoft Business Productivity Components Best Productivity Experience Across PC, Phone, and Browser The Cloud On Your Terms Online On-premises Unified Business Enterprise Content Collaboration Enterprise Search Communications Intelligence Management Unified Business Platform
  • 13. Barriers to a More Connected Experience Distributed teams, partners, and customers High cost of Lack of integration communications
  • 14. Communications Shift Bringing people & information together with software Overall Enterprise Costs Telephony Down Separate Management E-mail & Unified Instant Messaging Experience Common Management Audio Unified Messaging Conference Conferencing Messaging Telephony Enterprise E-mail & Video Instant Conference Web Conference Voice Mail Platform • Non-integrated communication silos • Horizontally integrated common platform for UC • Inefficient communications • Standards-based distributed architecture • Communications overload • Accessibility in the entire network • Parallel infrastructures with separate • One common database and management tools management tools
  • 15. What is driving Employees to be Overwhelmed? Growth in Workforce Distribution ▪ Shifting workforce: About 1/3 of US workers are currently freelance staff ▪ Work from home: 63 million will telecommute in the US by 2016 Lack of Technology Integration ▪ Overwhelmed: Businesses average more than six communications devices and almost five communications applications per employee ▪ Frustrated: Collaboration inefficiencies waste up to 25% of staff time ▪ Home: Employees have more access to advanced technology at home than at work. Demand for New Modalities ▪ Mobile phone: New PC: 600 million smart-phones will be used for business in 2011 ▪ Virtual meetings on the rise: Videoconferencing technology could replace 20% of business travel WW
  • 16. Transformation of Communications 1987 1997 1977 2007
  • 17. Common Communication Silos Microsoft Communications Offering Instant Video Web E-mail and Audio Messaging (IM) Voice Mail Conferencing Telephony Conferencing Calendaring Conferencing Instant Telephony and Messaging Voice Mail Unified User E-mail and Conferencing: User User Experience Calendaring Audio, Video, User Web Experience Experience Experience User Authentication User Authentication User Authentication Experience Administration Unified Experience Experience Administration Experience Authentication Administration Administration Storage Storage Storage Storage Authentication Authentication Authentication Authentication Administration Administration Administration Administration Storage Storage Storage Storage Compliance On-Premises In the Cloud
  • 18. Converged Voice Functionality Lync delivers on critical voice features Lync(2010)  Integrated conferencing experience  More options for devices (including  Enhanced 9-1-1 for NA lower cost)  Survivable branch appliances  Call park and malicious call trace  Call admission control  Additional data center survivability options Telephony and Unified Conferencing: Voice Mail Audio, Video, Web Microsoft Office Communications Microsoft Office Communications Server 2007 Instant Server 2007 R2 Messaging  “Anywhere access”  Desktop sharing  IM and rich presence  Dial-in audio conferencing  Desktop integration  Higher resolution video  Voice features for mobile workers  Single number reach  Unified messaging with Microsoft  Attendant console Exchange 2007  Response groups  Audio and video conferencing  SIP trunking  Web conferencing (Microsoft Office Live Meeting client)
  • 19. Redesigned Client – Lync 2010 Provide best-in-class end user experience and drive adoption Key Features • Contact Cards • Unified Contact Store • Activity Feeds • Fast Search • Skill Search • Frequent Contacts • Conversation View • Social Connector
  • 20. New Connected Experience Find and connect with the Stay connected with your network right people People Search Skill Search Unified Contact Store Activity Feed
  • 21. Bring Conferencing to Everyone Whatever You Choose Wherever You Are As Much As You Like Web Conferencing Microsoft Lync™ 2010 and Inside your organization webcam Video Conferencing  Telepresence systems  Extending A/V-enabled rooms  Desktop with webcam Existing conferencing room with audio/video (A/V) capability Mobile Audio Conferencing workforce Customers/partners Remote workers Telepresence and room systems Outside the firewall
  • 22. Click to Communicate from Office Share your desktop video chat Reply to e-mail with IM Escalate to voice andMicrosoft Outlook View presence within with a single click
  • 23. Enterprise Voice – Client Improvements The power of digital communication at your workplace Key Features • Separate phone environment • Voicemail access • Private line • Call delegation • Call routing • Call quality notification • Call park • Device transfer
  • 24. Lync Server 2010 IP Phone Portfolio High Polycom CX3000 Polycom CX700 $ Mid Polycom CX600 Aastra 6725 iP Polycom CX500 Aastra 6721 iP Common Area IW desk IW desk Conference Room (Low) (High) Location
  • 25. Enterprise Voice-PBX Deployment & Interop Scenarios Lync Server 2010 offers customers multiple options to experience voice • Replace the PBX with a complete UC solution, like Sprint, Colombian National Police & Lionbridge Replace • Lync 2010 meets enterprise telephony requirements. • Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase • Enhance the PBX with Full UC, like AT Kearney & Royal Dutch Shell • PBX phone left in place for transition, often with Simultaneous ringing used to have both Enhance Communicator and PBX phone ring. • Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with feature loss including Mobile access. • Add conferencing, presence & IM to the PBX, like Intel • Audio, video, and web conferencing using Lync or audio and web conferencing using their existing Add PBX phone. New “Join From” feature rings the user’s PBX phone automatically. • Gives organization the option to easily enable the voice capability in the future, but does not provide full UC capabilities such as mobile voice.
  • 26. Lync Architecture Monitoring & Other Server File CDR Roles Active Directory Share Public IM Clouds UC endpoints DMZ MSN AOL Yahoo Data Audio/V Inbound ideo Routing Outbound Routing Lync Voice Mail Routing Remote Consolidated Front-End Server(s) Users (Voice, M, Presence) Lync Edge Consolidated or Expanded Front End Server Advanced Hub Transport Unified Media GW Messaging PBX endpoints Federated Businesses (Mediation Server) Client Access Mailbox Server PSTN PBX Exchange 2010 with UM Voicemail Messaging
  • 27. Enterprise Voice – Server The power of digital communication at your workplace. Key Features • Survivable branch appliance • Data center resiliency • Call admission control • Announcement service • Media bypass • E-911 for North America • Response group improvements • DISCUSS SBC
  • 28. Decreasing Costs Unified Communications Bring Immediate Cost Savings Reduce Travel and Training Costs (20-40%) Replace internal meetings, in-person training and customer / partner visits with LiveMeeting Reduce Real Estate & Facility Costs (30-40%) Reduce office space per employee and improve space utilization with telework and remote working Reduce Telephony & Audio Conferencing Charges (10-40%) Replace long distance and audio conferencing call charges with VoIP and save the cost of office move for phones Reduce the Cost of Voice Mail (20-60%) Replace and consolidate disparate voice mail and fax systems with Unified Messaging Reduce IT Infrastructure and Administration Cost (up to 50%) Extend existing investment while optimizing IT infrastructure by consolidating servers and multiple vendor solutions Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
  • 29. Environmental Sustainability Unified Communications Reduce Carbon Emissions & Energy Use Reduce Carbon From Business Travel & Commuting Replace travel & commuting with interactive virtual meetings using web, video and audio conferencing. Reduce Carbon from Office Buildings Reduce office space by enabling Telework and remote working. Reduce Power Consumption Reduce electricity consumption through the user of USB phones, which consume far less power than conventional phones. Power Consumption Cost Scenario Time Usage Cost per Cost per day 50,000 Device Watts KW (hrs) (KWH) KWH per device devices Annual IP Phone 1 7 0.007 24 0.168 $0.15 $0.03 $1,260 $459,900 IP Phone 2 12 0.012 24 0.288 $0.15 $0.04 $2,160 $788,400 Catalina 0 0 0 0 0 0 0 0
  • 30. Microsoft Complete Onsite Explore a Experience the Solution Lync Center Evaluation Briefing Quickstart Session Form Link the business A true-to-life, hands- Get started with a By completing the architecture with on session to help a low-cost entry point evaluation form at technical architecture decision makers into the capability- the end of the to envision the best understand how rich world of Unified webinar will help us solution, roadmap, technologies will help Communications. understand your and architecture. address business interests & needs. problems. Onsite Meeting Contact Us No Charge info@sentri.com Copyright 2012 © Sentri, Inc. All rights reserved.